Solar Service Professionals techs were professional, courteous, efficient , knowledgeable and nice. Replaced bad powerwalls. Owner came by to inspect - recommended. Made an impression.
BUSINESS REVIEWS
Solar Service Professionals - Los Angeles
14431 Ventura Blvd Suite 174, Sherman Oaks, CA, 91423, United States
Write a reviewAbout Solar Service Professionals - Los Angeles
Solar Service Professionals in Sherman Oaks is a trusted ally for solar system maintenance and repair. Praised for their professionalism, punctuality, and quality service, they have garnered a reputation for excellence. Technicians like David Barras are commended for their expertise and efficiency, swiftly resolving issues and ensuring systems operate at peak performance. The team's dedication extends beyond repairs to include comprehensive support, such as handling warranty paperwork and providing insightful consultations. Clients appreciate the company's proactive approach to managing "orphaned" systems from defunct providers, offering peace of mind for a significant home investment. With a commitment to customer satisfaction and a knack for tackling complex challenges, Solar Service Professionals is a go-to for reliable solar service.
Customer reviews
Showing 1–50 of 58 published reviews.
I moved into a new home with solar panels that were never working. After having the subcontractor visit 5 times without any progress I decided to reach out for a second opinion. Victor was dispatched to my home and within a few hours he was able to diagnose and fix the issue and had my solar live and running. He was extremely communicative and thorough, and I wish I reached out earlier. It’s very hard to find good service and profession service these days, but Victor is the real deal. Would recommend his services without hesitation.
SSP is just as good or if not better than their glowing reviews. From start to finish, the on-site guys were courteous and professional and reassured that my solar panels would be reinstalled to exactly what they were before once I got my new roof. Solar panels are working better than before!
Eduardo was great! Very friendly and knowledgeable. Even while on my roof checking my solar panels he saw two cracked roof tiles and sealed them for me! Then he saw a vent cover flew off and sealed that on for me. He was only there for my solar. He went way above and beyond! He also was able to get me a warranty replacement for my inverter, saving me 2k. He’s the one I’ll be calling for now in.
Edwardo was great! Friendly, through and professional! Will call Solar Service Professionals and request him if I ever need to again!
I want to give a 5 Star Review to Solar Service Professionals and their awesome Solar Tech Eduardo "Eddy" Rodriguez. Eddy came to my house and diagnosed the issue (inverter having relay issues). He saw the inverter was under warranty and the "paperwork" was done for me to get a replacement inverter. Eduardo was here today and worked efficiently to get swap inverters. He took the time to show me how to cycle through the displays and pointed out the important ones to be aware of. I am very pleased with his professionalism and want to recommend him to anyone needing solar services.
For the past 2 years, I’ve been trying to fix a problem that was caused by poor installation from the installers who went out of business a year after they installed my system. I’ve spoken to at least 10 different companies with no resolution until I contacted Josh and Luis. They are responsive and diagnosed the problem and corrected the installation problem and so far my system is running accurately. One of their greatest strengths is explaining technical elements in an easy to understand manner that doesn’t require you to have a solar or electrical engineering degree. I also found their pricing very reasonable and would recommend them!
I recommend Eddie! Great Service. explained everything in detail, went above and beyond!
Solar Service Professional are Professionals for the following reasons, they follow through quickly and respond to emails, phone calls, question and requested quotes for upgrades. Solar technician Eduardo Rodriguez was great to work with and knew what he was doing when it came to different solar installation. I would highly recommend them for any solar issues you may have. C Hunter
Eduardo Rodriguez was amazing. He took his time and fixed my solar panels. Thank you so much
Solar Service Professionals was great to work with - trustworthy, reliable and great customer experience. Shout out Eduardo in particular! I would definitely recommend.
Solar was not producing and my bill was proof. Had not had my solar system looked at since it had been installed over 10 years ago. Contacted the Solar Service Professional, theyi had someone dispatched within a few days. Eduardo Rodruguez is wonderful. Professional, on time, knowledgeable, and by the time he left my solar was working at 60%. There are additional parts and items that need to be ordered otherwise I'm confident that he would have had it to 100%. But from zero production to 60% in an hour is pretty awesome. In addition to all of these great things, one thing I loved was they didnt try to sell me a new system. Would recommend 100% - after they get my system where it needs to be, I plan to discuss setting up an annual maintenance plan, ensure my system is working properly year after year. Deleah Rae - very happy homeowner 🙂
Eduardo Rodriguez with Solar Service Pro was so fantastic! He went above and beyond. He communicated every step of the way. He is very friendly, polite and helpful. He would be the reason I would ask I would ask Spruce Financing to use this company and ask for Eduardo.
Eduardo was amazing, he was incredibly knowledgable, and put me at ease immediately. I was so grateful he was there to help with our issue! Thank you Eduardo!!!
Extremely knowledgeable great technician very hospitable great experience.
Eduardo did a great job, fast, efficient. Very happy! .
Chris was very professional, and responsive to questions. The key for me is working with a company that does what it says, responds timely to questions, and most importantly, arrives when they say they will without providing a 6 hour window. Highly recommend.
Solar Service Professionals is amazing! My technician Luis was on time, communicative and very knowledgeable about my system. Really appreciate everything
My solar technician was Eddie Rodriguez and he diagnosed the problem quickly. Then waited over 35 minutes on hold to get permission to make the repair. He did this in over 100 degree heat. He explained the basic operation of the system to me so I can shut it down in case of emergency. He also walked me through the next steps of the process so I have a better chance at recovering a credit for the time my system may not have been reporting properly to SDG&E. Bottom line great service and I hope he's able to assist when we get a battery installed.
Eduardo Rodriguez was very polite and knowledgeable. The best combo when you're dealing with a home system that is mission critical. Eduardo is our super hero, he restored the system after being down for over a year and back to saving approximately $4K a year. He called to let me know he had arrived early and kindly asked for permission to enter my backyard. He explained how the system works and how to track it via a phone app. He is our five star solar technician.
My technician was Edwardo. He showed up on time and was very professional. He took the time to explain what he was doing and what he couldn't do. I have two systems owned by different companies and he made sure that I understood which equipment was who's. He was done with his work in a reasonable amount of time.
Eduardo arrived and immediately took action, and explained my situation, followed by replacement of my inoperable meter. In addition, he identified additional issues affecting energy production and recommended I contact my service provider. I was extremely pleased with his performance and professionalism throughout the visit. Looking forward to his return and complete resolution of all my solar system anomalies.
He was very friendly and did a great job with the service I requested.
Eddie, Issac and Luis were great. They had a major repair to do to my Solar system. Showed up on time explained the process and what to expect. They were so professional during the whole job. They went above and beyond for me. Made sure the work area was cleaned. Picked up after themselves before leaving... my system is up and running once again, wow what a relief. Finally a company that gets Customer Service which is really lacking and in short supply out there these days. Thanks guys, good job I hope I don't have to use you again soon but if I do it will be you. Louis P.
Edwardo was fantastic. He dug in as soon as he got here about two hours later he had identified the problem and fixed it. I would definitely recommend Eduardo.
Eduardo looked after our solar system problems with great professionalism. We appreciate his friendly manner and assurance that he had correctly identified the problem. We are awaiting the final two components for replacement but were assured that they would be delivered and the job completed soon! Thanks Eduardo!!
Excellent communication and service skills. Professional presentation,attitude, and demeanor. Would recommend to any and everyone. Luis found the problem and promptly fixed the issue. Extremely knowledgeable on all matter photovoltaic
What impressed me most was Luis's attention to detail and commitment to getting the job done right. He went above and beyond to ensure everything was in perfect working order, even checking other parts of the system to prevent future issues. He taught me a thing or two on the apps and diagnostic tools. Highly recommend.
Great service! Eddie at Solar Service Professionals is great. He came out yesterday and was able to answer all my questions, found the issue, and explained in detail what is going wrong. I feel confident that he is going to fix my problem and get my system back to producing the expected amount. Thank you Eddie!
These guys were total pros. Just fantastic!!
Solar services professionals sent Eddie out to replace my system. Eddie was extremely knowledgeable and professional. He even gave me good advice for future solar projects.
Eduardo was personable and knowledgeable during the replaceent of our solar inverter. He was able to answer all questions asked. We also appreciate the timeliness of the appointment and completing the work quickly.
The installation Tech was very thorough and kept me informed while working at my house. Friendly and knowledgeable.
Contacted them for some help troubleshooting our solar system that was installed by a different company. They managed to help over the phone and send me some PDF info that helped me get the issue found.
I highly recommend Solar Service Professionals. They are not only professional, expedient and expert but they are incredibly friendly - which is always reassuring when it comes to complex issues like solar energy. These guys are great.
Luis was fantastic and I will always ask for him in the future!
Luis and Solar Professionals were reliable and professional.
After suffering through a previous solar company that installed an incomplete solar back-up system to connect with our existing Solar panels installed in 2014, Solar Service Professional were very responsive and reinstalled and added the necessary components to provide us with back-up in the event of a power outage - WE have experienced two power outages here in Venice during the past couple of months, and the most recent one occurring last week, proved that Solar Service's work was great and allowed our home to be protected and reestablish our power almost immediately after the power went out - This was very comforting and I highly recommend their professional work and results to anyone needing protection from power outages - Steve
Luis is very knowledgeable and made me feel comfortable letting him work on my inverter. He’s respectful and courteous and explained everything. I would highly recommend Solar service professionals!
Positive: Professionalism
Josh was extremely knowledgeable and helpful. He helped me trouble shoot my solar concern and guided me in the right direction. He was patient and professional. I am grateful for his help.
Positive: Professionalism, Quality, Responsiveness I had a great experience with this company. The workers are very knowledgeable. Would definitely recommend.
The technician answered all my questions and gave some good advice.
This team installs and services solar installations which makes the quality of their work better. They see what breaks over time on other projects and bring this experience to their own. This is my third project with them. My first was servicing a short in my system caused by an oversight by a different installer who had gone out of business. ”
The technician was on time, courteous and knew his stuff. The inverter replacement took about 2 hours. He cleaned up after completing the job. Will definitely use again if needed.
Proactive and proficient.
Great
Frequently asked questions
How quickly can Solar Service Professionals schedule and complete a solar system service?
Appointments are typically scheduled promptly, with technicians arriving within a reasonable time window and often completing repairs or diagnostics the same day.
What can I expect from the technicians during a service visit?
Technicians are professional, knowledgeable, and communicative; they explain issues clearly, answer questions, and provide advice on system maintenance and monitoring.
Do Solar Service Professionals handle repairs for older or previously installed solar systems?
Yes, they service systems of various ages, including diagnosing and repairing issues from prior installations, even if the original installer is no longer in business.