BUSINESS REVIEWS

American Air Heating & Cooling

2929 E Isaacs Ave, Walla Walla, WA, 99362, United States

About American Air Heating & Cooling

American Air Heating & Cooling, located in Walla Walla, is renowned for its exceptional HVAC services. Praised for their professionalism, punctuality, and quality workmanship, they have earned a stellar reputation among residents. Whether it's a minor repair or a complete system overhaul, their friendly technicians are known for their efficiency and responsiveness. Customers appreciate the value they receive, often noting significant savings on their electric bills following installations. With a commitment to excellence and a knack for prompt, cost-effective solutions, American Air Heating & Cooling is the go-to choice for anyone looking to ensure their comfort at home, all year round.

Customer reviews

Showing 101–150 of 431 published reviews.

Google

Great experience, highly recommended. They were very responsive, Great customer service and well priced too. They came as referral from an industrial heating and cooling person, and we couldn’t be more thrilled that we found American Air.

Google

Knowledgeable and patient. Helped both my husband and me to understand the equipment and the overall process. Highly recommend!

Google

They came and fixed the problem quickly

Google

They were quick and affordable!

Google

Great communication from Tim. The HVAC installers worked diligently and were very thoughtful about keeping our home clean and seeking our input when necessary.

Google

I had yearly maintenance for Central Air and a noisy fan in the furnace. They took the time not only with what I requested but cleaned some areas in my furnace. This is my second experience with American Air Heating and Cooling. Scheduled some other work next month. I will use this company from now on.

Google

Seth did a great job, was informative, thorough and punctual.!

Google

They showed up same day and fixed the problem. Great work

Google

Very fast and professional service.

Google

Always professional, and always reliable.

Google

Impressed with this service! They sent a technician out the same day I called. Seth was helpful, knowledgeable, and fixed the problem quickly. He answered all my questions thoroughly. I'll definitely use them again for future HVAC issues.

Google

American Air is great, we’ve been very happy with their service!

Google

The repair man did an excellent job.by getting busy right away and fixing the problem. He was polite, patient and knew what he was doing

Google

Water heater installed. The entire process was professional, efficient, and punctual. Great crew of installers.

Google

Quick service and very direct with the solution. Everyone I spoke to was very friendly and professional. Two thumbs up!

Google

Came for our emergency leak - thanks for the prompt service and fix same day

Google

We worked with Tim and Seth, the PM and lead tech for our mini split project. Tim was knowledgeable and prompt with ordering and scheduling. Seth was great with some on the fly problem solving, and the entire install, functionally and aesthetically is professional and clean. I feel as though the pricing was competitive and fair. Especially for the high quality work. We are very happy and would be happy to work with American Air in the future.

Google

Natalie at American Air is very sweet, and Hayden was very prompt and caring. 100% recommend American Air!

Google

Very responsive and honest. Have fixed things other companies didn't catch.

Google

They came out quick and fixed the problem at a reasonable price.

Google

The American Air crew does excellent work. There attention to detail is awesome. If your in the market for HVAC work. Give them a call, you will not be disappointed with these guys.

Google

Employee was friendly and quickly fixed the issue. He discussed options and costs to ensure I knew the risks/benefits of each option before proceeding. We were given a text shortly before the employee got to our home and he showed between the original time frame given.

Google

Always provide excellent service. I appreciate this company and everyone I deal with.

Google

Great service! Seth was highly professional and extremely knowledgeable. Thanks again.

Google

The service was detailed and Chance did a good job explaining the potential problem of why the heat pump had gotten out of sequence and he also changed one of the factory settings on our thermostat.

Google

Dan, the owner of the store actually took my after hours called to give me peace of mind they could get a tech out the next day. Hayden, the tech that came out for repair was wonderful competent and efficiently. Got my heat back on. And the price was great. Highly highly recommend!

Google

Fast efficient. Great customer service. Exceeded our expectations. So happy

Google

Great people to work with; very transparent and trustworthy

Google

Very fast responder. Friendly , good price. Friendly secretary ... thanks Natalia and technician.

Google

The techs were amazing, I feel bad for not remembering their names. They were respectful and prompt to our appointment.

Google

Chance was super helpful. Fixed our heat in 20 minutes and was very professional. Wore booties in the apartment and made sure to accommodate for my 5 month old by not ringing the bell. Thank you!

Google

They are honest, kind and always willing to help. They are the very best in our valley!

Google

Hayden and Seth were friendly, polite and efficient!

Google

Service was prompt and it fixed the problem with our gas fireplace. Technician new right away what the issue was and offered different good solutions at minimal cost.

Google

Another HVAC company had told us it would be $600 to repair our gas fireplace. American Air let us know the diagnostic fee at $95. Our total was under $110.00. He was honest that no parts needed only screws needed tightened in crawl space.

Google

Hayden did a great job diagnosing our issues.

Google

Positive: Professionalism, Punctuality, Quality, Value Got my heater working, gave recommendations/ options without pushing towards the option of buying a whole new system. Provided quotes, information and answered questions. Provided direct contact information in case I need further assistance.

Google

Frequently asked questions

How quickly can American Air Heating & Cooling respond to service requests?

American Air Heating & Cooling often provides same-day or next-day service, with technicians arriving promptly to address heating and cooling issues.

What types of HVAC services does American Air Heating & Cooling offer?

They offer installation, repair, maintenance, and troubleshooting for heating, air conditioning, gas fireplaces, and water heaters.

How does American Air Heating & Cooling ensure professionalism during service visits?

Technicians are described as knowledgeable, courteous, punctual, and respectful, often explaining issues clearly and maintaining cleanliness during work.