BUSINESS REVIEWS

American Air Heating & Cooling

2929 E Isaacs Ave, Walla Walla, WA, 99362, United States

About American Air Heating & Cooling

American Air Heating & Cooling, located in Walla Walla, is renowned for its exceptional HVAC services. Praised for their professionalism, punctuality, and quality workmanship, they have earned a stellar reputation among residents. Whether it's a minor repair or a complete system overhaul, their friendly technicians are known for their efficiency and responsiveness. Customers appreciate the value they receive, often noting significant savings on their electric bills following installations. With a commitment to excellence and a knack for prompt, cost-effective solutions, American Air Heating & Cooling is the go-to choice for anyone looking to ensure their comfort at home, all year round.

Customer reviews

Showing 51–100 of 431 published reviews.

Google

Excellent service, prompt and would use them again

Google

Our gas furnace started acting odd so I called American Air first thing in the morning (Kris answered) and they got to us same-day and were able to send someone to help at a specific time Id be home from work. Joshua Nelson came to check it out, had the part we needed in his truck, and got our furnace working well again fast! He was courteous, respectful of our home, and represented this company very well. Grateful for Joshua and Kris! There is a definite peace of mind when you have professionals come fix things that dont work like they should (especially natural gas-powered things!!).

Google

Tim Hinger came out to assess situation for gas insert for our double-sided fireplace. He was really helpful to clarify options and determine best fit. The install went off without a hitch, other than we needed to order more stones for the base, and we love our new birch log set!

Google

Excellent Customer Service!

Google

Professional, knowledgeable, organized, and most affordable option out of the companies I reached out to.

Google

So far so good! We just had a service car still having to make decisions on what to do.

Google

They came right out when I called. Seth found the problem and explained things clearly. The part was ordered, which came in the next day, and American Air came right back to complete the repair. All staff involved were extremely thorough, courteous, and professional. I truly recommend American Air!

Google

I used American Air when it was time to upsize our HVAC system due to an addition on our home. Tim Hinger met with me several times before the project started to answer questions. Their quote was reasonable and there were no surprises after the work was completed. I had a couple of call backs for adjustments to airflow and Tim always got a crew out in a timely manner. We are two years out with the new system and couldnt be more comfortable.

Google

Great people to work with; very transparent and trustworthy

Google

Great service, friendly staff, clearly explained what he found out, and if that wasnt the problem the next visit wouldnt cost anything. Very satisfied!

Google

Immediate response and knowledgeable service tech. Had to order parts and system was fixed properly as quickly as possible. Also addressed another issue they saw. Highly recommend!!!!

Google

American Air Walla Walla is the best. Dan, Pete, Seth, Jose, and the rest of a really great crew made new furnace/AC install in a 100 year old WW home a smooth, no stress experience. Great local business, highly recommended.

Google

Very prompt, pleasant, knowledgeable and cleaned up after install. Would recommend their products and services

Google

Dan and his team worked great with us and our contractor. Very happy to recommend them.

Google

They were so professional and helpful. We had a bad situation when we purchased our house and they took took pride in installing our new system. I won't ever consider using another company because of how they handled business. Thank you American Air heating & cooling!

Google

They were prompt, nice, and got the job done quickly. So thankful they were able to come out at a minutes notice and get it fixed. Would use them again in a heartbeat!!

Google

Had a problem on a very warm day. Called the next day and they had a tech (Joshua) drop in and had the problem fixed in 30 minutes. Cool air is flowing again. Many thanks.

Google

American Air dispatched a service tech very quickly (

Google

American Air is a wonderful company to work with. Work was done per schedule and budget. The technicians are knowledgeable and super helpful. Highly recommend!

Google

Had a great experience after my AC unit decided to take a vacation right as we are heading into the hot season. Overall quick response and fast/friendly service.

Google

Friendly, courteous and great service. Clean and professional job.

Google

Arrived on time; very professional and knowledgable! Saved me lots of grief and money by finding a leak in my furnace ( as well as my roof) before either became a big problem. Thank-you American Heating & Cooling! So glad I have you!

Google

You came when u said. U check everything and made sure it was working well including the thermostat. Nice service nice person

Google

Hands down the best. Professional and timely, they made it easy to make the improvements.

Google

Very professional, knowledgeable, informative. Thank you

Google

This business is outstanding in all ways.

Google

Update: One of the units was making noise. They came out right away to fix it. My warranty for the part I needed had just expired. They honored it anyway. This is a company with so much integrity. I am grateful. I am very happy with American Air. They gave me the best price, which was important to me. They fit me in quickly. Which was so appreciated considering the weather this summer!! And they did a great job! My mini split system is so quiet and works amazingly!

Google

First class technician, sales and install team. Highly service oriented and knowledgeable.

Google

Service was prompt and it fixed the problem with our gas fireplace. Technician new right away what the issue was and offered different good solutions at minimal cost.

Google

They did an amazing job. Chance came out and got the job done, efficiently, quickly and was very perfessional

Google

Very quick response time, excellent customer service, and neat and clean installation.

Google

Professional and efficient. I was very impressed they were on time and ready to go at 8:15 like promised.

Google

Was having issues with my AC system and they were able to come in same day to take a look at the system and get back and going in no time. Thank you so much for being my #1 favorite company for my Heating and AC needs . Highly recommend working with them and their services.

Google

We lost our AC in the middle of the night on the hottest day of the summer and Dan was there the next morning. Unfortunately it couldn't be fixed, but the very the next day they were back installing our AC and new furnace by 7:30am. They helped us through all the steps and had it installed by 2pm. I can't say enough about the whole team. From Dan to the office staff, the installers, and Tim who helped us through it all! They even set up a portable unit till ours was done so we could stay cool in one room. Don't waste your time on anyone else call American Air and heating! You won't be sorry!

Google

From start to finish, my experience with American Air was great. Tim provided great communication and guidance every step of the way. All team members were courteous, polite, and they did a great job.

Google

Great customer service and expertise.

Google

Technicians were friendly, professional, and informative.

Google

I could not be more happy with the response ( within hours of my call) and the quick work, explanation and great customer service. Wonderful people!

Google

Excellent service! It was very professional.

Google

Great service beyond polite and friendly.

Google

Nice, fast, professional installation! Highly appreciated the service

Frequently asked questions

How quickly can American Air Heating & Cooling respond to service requests?

American Air Heating & Cooling often provides same-day or next-day service, with technicians arriving promptly to address heating and cooling issues.

What types of HVAC services does American Air Heating & Cooling offer?

They offer installation, repair, maintenance, and troubleshooting for heating, air conditioning, gas fireplaces, and water heaters.

How does American Air Heating & Cooling ensure professionalism during service visits?

Technicians are described as knowledgeable, courteous, punctual, and respectful, often explaining issues clearly and maintaining cleanliness during work.