Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
BUSINESS REVIEWS
Restano Heating and Cooling
130 Anderson Lane, Pittsburgh, PA, 15239, United States
Write a reviewAbout Restano Heating and Cooling
Restano Heating and Cooling, nestled in the heart of Pittsburgh, is a trusted provider of top-notch HVAC services. Renowned for their professionalism, punctuality, and responsiveness, they have garnered glowing reviews for their exceptional workmanship. Whether it's installing a new A/C and furnace, or performing intricate repairs like fixing a Kohler Shower thermostat, Restano's team, including the highly praised Frank and Chris, delivers quality service with a smile. Their commitment to value is evident in their competitive pricing and the added perks of service contracts. With a reputation for going above and beyond, including liaising with city officials for inspections, Restano stands out as a reliable choice for all heating, cooling, and plumbing needs.
Customer reviews
Showing 201–250 of 519 published reviews.
Positive: Professionalism, Punctuality, Quality
Positive: Professionalism, Quality, Value Josh did a fine job he took care of my faucet replace my old one new one looks great absolutely no leaks 100% satisfied with his work I think you needs a raise and more vacation time have a
Positive: Professionalism, Punctuality, Quality, Responsiveness
The servicemen are honest, punctual, polite, patient and efficient.
The service was wonderful. When I called with my plumbing problem, the office staff told me they were booked but would make sure someone came to the house. A short time later **** arrived at my house. He was very courteous, honest about my issue, and worked hard to resolve my issue. I have used Restano for plumbing, heating, and cooling for years and will continue to do so.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Restano has been servicing my equipment for several years. We finally had central AC installed. The team from start to finish was thorough and responsive. Install was hassle free. They worked efficiently and left the house clean. I cannot recommend them highly enough for your comfort needs.
Restano has provided HVAC PM services to us for the past 3 years and are very reliable and professional. Recently they installed a heating system in my garage in which I am very happy with. The staff at Restanos is very professional and friendly. I would recommend Restano for any PM or installation work you might have.
Andrew made the difference. He was professional and courteous. Especially in todays world when businesses use covid as an excuse for higher prices and poor service.
I am sure glad you're around. After being fleeced by the "guy with a parrot", it is sure good to know a reputable, honest company is still around. You guys did a great job fixing my a/c. 100% professional, no high-pressure sales, on time, great communication, the works!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Andrew from Restano was the professional plumber providing service today. He was knowledgeable, efficient, considerate and personable. We highly recommend Restano and Andrew.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Always professional and responsive to customer needs. Fair pricing and good follow-up on resolved issues
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Restano Plumbing came through again. The plumber "Austin Toy IV" was amazing. I had 3 different jobs to be done and he tackled all of them with confidence and ease. He really knew exactly what had to be done. Austin was very polite, professional, knowledgable, etc. It was a pleasure to have him do our plumbing. Restano Plumbing has very friendly people working for them. I do want to mention "Cindy" who set up the appointment. She is very nice and accomodating. Overall it was once again a very pleasant experience with "Restano Heating, Cooling & Plumbing"! They should be proud of their excellent work ethic and congeniality. Mike Shearer
They came to do the jobs at the scheduled time. Repairmen were very respectful, and personable. They answered my questions fully. The prices are reasonable. I have been using this company for over 25 years, and will continue to use and recommend them to anyone.
Positive: Professionalism, Value
Have been using this company 5 years. Rob is a good guy and a great service tech, very knowledgeable, neat , a true professional ,and on time. No complaints here.
They are prompt, courteous and respect your home.
Highly recommend! Helpful, expert advice, great service. Chris replaced two faucets, installed a garbage disposal, and updated pipes and valves in kitchen and laundry.
Josh was professional, courteous and efficient. Explained everything in detail that needed to be done in terms that I could understand. I was very pleased that the work was done in a few hours. Josh did an all-around great job and should be valued as an employee.
Positive: Professionalism, Punctuality, Quality, Responsiveness
They have very capable people. Always fix what you need fixed and are responsive when you have issues. Excellent organization.
This is the first time I have used Restano, and Chris was the plumber assigned to the job. I rate him a 10+. He was on time, extremely courteous, explained everything thoroughly and I was extremely pleased with the work that he did. He did a good job of cleanup. I would trust him in my house alone if I had to have the work done when I wasn't there. I plan to request him when I need future plumbing work done by Restano. ***** ***
Positive: Professionalism
Positive: Professionalism, Punctuality, Quality, Responsiveness We are very pleased with the quality of work and professionalism of the installers. John did an excellent and efficient job removing our old equipment and installing the new system. He answered all of our questions, and he was very kind to us and our little dog who was understandably unsure about having someone different in the house.
I was well pleased with the courteous and informative assistance Rob provided. He arrived promptly and repaired my furnace, answered all my questions, and was very helpful in providing safety instructions to avoid similar problems in the future. Thank you
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value The plumber who did the install was fantastic. His name is Damon.
We had a number of questions and Chris answered all of them. He and the rest of the team (Andrew, Tim and one other whose name i can't remember, sorry) did a great job installing our outside drain and leveling the yard where they dug. Everyone was very respectful.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value What a great job! I can't stop looking at the Furnace/Tankless Heater and AC. The pipe layout and the neatness of it all just makes me smile. The guys were courteous and respectful. They even answered all my dumb questions. This is my first brand spanking new whole house system. I have been just waiting for old ones to die or get repaired. I was dreading this day. However, I'm glad about it now. I'm not ever happy with spending money...but this was worth it. My family can now be comfortable and sleep better with the Air Purifier. Thanks Guys! Amazing job!
Prompt, personable staff and professional.
We had Robb from Restano Heating and AC today for AC maintenance. Robb is skilled and very personable. I always request him for service visits. He is the best!
We have this done very spring. The service technician is always polite and knowledgeable if I have any questions.
Work was well done and on time. Chris was respectful of my preference inside and outside the house. Thank you for your consideration chris, ******
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Chris was AWESOME 😁
As always, they were professional, on-time, and reasonably priced. The repairman identified potential problems with our A/C (which is 30 years old), and suggested an appropriate replacement unit.
The technician was very knowledgeable and helpful. We were pleased with the service. Thank you
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Very prompt. Great people. Great service. Courteous. They’ve been my service company for years.
Rob did a fantastic job. He got right to work, knew where everything was and completed the maintenance quickly and quietly.
Always have gotten great service both with plumbing and cooling and heating. Technicians are very knowledgeable and friendly and service is always prompt.
Very prompt. Great people. Great service. Courteous. They’ve been my service company for years.
Restano always does a great job! Their staff is responsive, knowledgeable, nice, and professional. They’ve taken care of our HVAC and plumbing needs.
Positive: Value Boiler furnace broke in cold weather and they came fast, same day. The unit is very old, but he was able to fix it by replacing several parts. He also gave us options for replacing the whole furnace, but we decided to fix it for now. There was a problem with a leak that showed up about a day after he fixed it, but he came back and replaced one more part and it has worked great since then.
Great service. Called and had a tech on site within two hrs. Fair pricing. Tech explained entire job. Very happy with outcome!
Positive: Professionalism, Punctuality, Quality, Value These guys are great ! .... Highly recommended !
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value We set everything up with Brian. Then Paul, Will, and Pat came out and did exceptional work. They were very professional and did an awesome job, we are so pleased and would highly recommend them to everyone.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Brian was knowledgeable explaining all the details of the job. I will continue to call Rostano for my future plumbing needs.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Frequently asked questions
How punctual are Restano Heating and Cooling's installers for service and installation appointments?
Installers consistently arrive on time for appointments and begin work promptly, often completing jobs efficiently and cleaning up the work area thoroughly.
What types of HVAC and plumbing services does Restano provide?
Restano offers installation, replacement, repair, and maintenance of HVAC systems including furnaces, air conditioners, heat pumps, ductless units, boilers, and hot water tanks, as well as plumbing services such as leak repairs, drain clearing, and pipe replacements.
How does Restano handle customer communication and education during projects?
Technicians and staff communicate clearly, answer questions thoroughly, explain equipment operation and maintenance, and keep customers informed throughout the process to ensure understanding and satisfaction.