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BUSINESS REVIEWS
Restano Heating and Cooling
130 Anderson Lane, Pittsburgh, PA, 15239, United States
Write a reviewAbout Restano Heating and Cooling
Restano Heating and Cooling, nestled in the heart of Pittsburgh, is a trusted provider of top-notch HVAC services. Renowned for their professionalism, punctuality, and responsiveness, they have garnered glowing reviews for their exceptional workmanship. Whether it's installing a new A/C and furnace, or performing intricate repairs like fixing a Kohler Shower thermostat, Restano's team, including the highly praised Frank and Chris, delivers quality service with a smile. Their commitment to value is evident in their competitive pricing and the added perks of service contracts. With a reputation for going above and beyond, including liaising with city officials for inspections, Restano stands out as a reliable choice for all heating, cooling, and plumbing needs.
Customer reviews
Showing 101–150 of 519 published reviews.
GoogleGoogleit was tough install. service tech did an awesome job
GoogleOur furnace stopped working on a Thursday, technician came same day and he and I decided not to repair a 20 something year old furnace. They came the next day and installed a new furnace. Unfortunately, an electrical short caused by our AC caused the new furnace to malfunction Saturday morning and a technician came same day and got it running. The following week they came to troubleshoot why the AC was causing the problem with blowing a fuse in the furnace. Technician determined the problem and fixed it. Also we had Restano install a new dryer vent which had to run through our garage to reach the outside as the rear of the house is below grade. We could not vent it in that direction. During the process a piece of concrete block fell into our laundry tube and punctured it causing water from running washer to leak over the floor. No damage, but Restano came within an hour of calling and installed a new tube. I had them replace the old faucet for the tub, too. We paid no extra charge for these services other than for my request to install new laundry tub faucets. There quick responses to all out needs will continue to make us a Restano customer.
GoogleChris was on time, professional, pleasant and efficient. Would recommend. Left work area very neat and clean.
GoogleDid a great job.
GooglePositive: Professionalism Austin was our installer. and he did an outstand job. He kept. us updated throughout the entire process of the installation. I would recommend his team to anyone.
GooglePositive: Professionalism, Punctuality, Responsiveness They were timely and professional. They did a great job installing the new furnace. Service: Heating system repair
BBBGreat overall experience! I had my furnace and central A/C replaced. Knowledgeable, professional and competitive. ***** answered all my questions, he was very knowledgeable with his presentation. ***** and **** completed the install in a timely manor. Very clean craftsmanship, and professional. Overall experience was amazing. The entire process from first call to job completed in less than a week. It is rare to find a company like Restano. I will definitely recommend to friends and family and to anyone that is looking for the services they offer. Thank you.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, ValueGreat overall experience! I had my furnace and central A/C replaced. Knowledgeable, professional and competitive. Brian answered all my questions, he was very knowledgeable with his presentation. Chris and Will completed the install in a timely manor. Very clean craftsmanship, and professional. Overall experience was amazing. The entire process from first call to job completed in less than a week. It is rare to find a company like Restano. I will definitely recommend to friends and family and to anyone that is looking for the services they offer. Thank you.
GooglePositive: Professionalism, Quality, Responsiveness Have used Restano several times and always appreciate their skilled work and service. Services: Shower installation, HVAC system repair
GooglePositive: Professionalism, Punctuality, Responsiveness Tech was very professional and explained the issue well. He was able to come out the day after I called and fixed the issue same day. Will definitely call them again in the future Service: Repair HVAC
GoogleGreat price, efficient, very polite, and knowledgeable. Very happy with their service. Services: Install thermostat, Install AC, Heating system installation
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Matthew was very professional and explained about the types of filters (we have 2 furnaces) to maximize efficiency and keep our furnaces running better. Services: A/C system maintenance, Heating system repair
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value The installers were prompt, very professional, knowledgeable and responsive to questions. We are long time clients of Restano and have always been pleased with their products and service. Services: Install AC, Install thermostat
GoogleService: HVAC system maintenance Positive: Professionalism, Punctuality, Responsiveness
GoogleHad furnace and air conditioner replaced,best price out of three estimates,Installers were very professional ,polite, efficient!Give the whole experience a 10star rating,and highly recommend Restano!!
GoogleFrom my initial and followup contact with the dispatcher through to the completed work by the plumber, my experience was outstanding -- including the kindness, efficiency and expertise!!! Service: Toilet repair
GooglePositive: Professionalism, Punctuality, Responsiveness Upon initial contact, scheduling fairly quick. Parts easily obtained and assembly expedient All in all good friendly, competent service and informative dialogue. Service: Heating system repair
GoogleThey answered my call very quickly. They were very professional and installed my new furnace and cleaned up when they were done. Service: Heating system installation
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Restano's replaces a steam boiler. It was a big job, so I got 3 quotes. Best price and fine work. Service: Heating system installation
GooglePrompt efficient service. Took time to answer all questions. Service: Heating system installation
GoogleThey are wonderful to work with. I have them service my plumbing and my heating. They have been very responsive to my needs, are very knowledgeable, and always come up with solutions to the problem in a cost-effective way. Highly recommend them
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value The process was smooth and flawless. Service: Heating system installation
GoogleWe have been dealing with Restano for over 20 years and have always found them to be prompt, courteous and friendly. On this job they proved to hold true to that standard. We will continue to use Restano for all of our HVAC & plumbing needs.
BBBAir conditioner stopped working. Called and 4 hours later a service person arrived and did a great job in getting it to work again. Service teck was very personable and nice . Very happy with service
GoogleService: A/C system repair Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Matt was very professional, a gentleman and he had excellent expertise to solve the problem efficiently and effectively. My air conditioner only needed to be cleaned and a few hoses needed taped. He was very ethical. Thank you ! Service: A/C system repair
GoogleLaura Was the best pl ummer we ever had here she was phenomenal explained every aspect of everything she was doing would recommend her to anyone on a scale 1 to 10 she was a 10
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness Chris was very professional, knowledgeable, friendly and kind. He took the time to explain what he was doing and to answer our questions which we greatly appreciate. We would definitely recommend this company ! Services: Garbage disposal installation, Garbage disposal repair
BBBI have been using Restano for the past 20 years. Everyone is always very pleasant and I have enjoyed working with them. My service advisor was most helpful, as always. I really trust them and I am very happy with the service I receive.
GooglePositive: Professionalism, Punctuality The workers were professional and knowledgeable. They answered all my questions. Would recommend to anyone. Services: Ductless heating & A/C services, A/C system repair
GooglePositive: Quality Very professional service and the installers were on time and very polite. Service: Ductless heating & A/C services
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Restano always provides prompt & professional service. Matt did a great job diagnosing the AC issue and fixing it quickly. Services: A/C system maintenance, A/C system repair
GoogleThe installers were on time and very professional. Would recommend to my family and friends Service: Ductless heating & A/C services
BBBExcellent service! it was a complicated pumb job that required diagnosis and unusual repair work. ***** did our work, he is smart, very professional and friendly! We would highly recommend Restano and ***** to anyone in need. They stood behind their fixed price quote even though they had to come back for additional work with an extra part. Very satisfied! They are our official HVAC/plumbing team now!
BBB***** is a great plumber. He came to our home to review the job, gave us quite on spot and then came to repair/install new plumbing fixers as agreed. ***** is very skilled plumber.
GoogleService: Install AC Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
BBBInitial consult was accurate and helpful when other suppliers couldnt figure out the issue. Quote was reasonable and had Restano come back out to finish the job (scheduling was easy). ***** and ****** were professional, friendly, and did a great job minimizing access damage. Would absolutely have them back for other issues/repairs.
GoogleService: Heating system installation
GoogleService: Install AC Positive: Professionalism, Punctuality, Quality
GooglePositive: Professionalism, Punctuality, Responsiveness Our furnace stopped blowing hot air one Sunday morning. I called Restano, they had Matt over in a few hours and replaced a furnace part in no time. Friendly and timely service! Service: Heating system repair
GoogleOur old furnace stopped working. I called 730am. By 8am they had someone out to give an estimate. It was replaced the next day. The workers cleaned up my poor power wiring configuration and gave me an additional power outlet. They better located the condensate pump and provided new pvc drainage pipe. What i really appreciated was the workers looking at my water heater incoming gas line. They replaced it with a more durable product including new valve. Very friendly. Very good at what they do.
FacebookThese guys were great!! Very professional, courteous, and expedient in their work. They went above and beyond in their service and expertise.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value We had someone else originally install our heating system and it was done so poorly that if we hadn't had a fail-safe, we may have died. It was that bad. Restano not only corrected the problem, they did so immediately after we called. They literally saved us! And, what's more, they did an outstanding job. Because of this, we cannot recommend them highly enough. Services: Repair heating system, Heating maintenance, Install ducts & vents
GoogleRestano will be our choice of repair company for anything that goes wrong in our home. Can't say enough how professional the guys who came out were. Highly recommend!!!
BBBExcellent communications before and during the furnace install. Both of the installers were very knowledgeable and did a very good, and neat install. They were very good about letting me know what they were doing and why. We use Restano for maintenance as well and are very pleased with the Heating and Ac maintenance. Restano also does gas pool heater maintenance which is important to us.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Arrived a day earlier than expected and completed job quickly and efficiently. Woman who did work at my home was very knowledgeable, friendly and went above and beyond.
FacebookI can't say enough good things about Restano! From quick response on our no heat call to Brian the sales manager with a quick quote and having all the parts on hand to the wonderful service from Chris and Bob on the install. This was a wonderful experience considering the emergent need for a install. Thank you to the whole team for a wonderful experience.
GoogleService: Heating system installation Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
GoogleService: Leak investigation and repair Positive: Professionalism
Frequently asked questions
How punctual are Restano Heating and Cooling's installers for service and installation appointments?
Installers consistently arrive on time for appointments and begin work promptly, often completing jobs efficiently and cleaning up the work area thoroughly.
What types of HVAC and plumbing services does Restano provide?
Restano offers installation, replacement, repair, and maintenance of HVAC systems including furnaces, air conditioners, heat pumps, ductless units, boilers, and hot water tanks, as well as plumbing services such as leak repairs, drain clearing, and pipe replacements.
How does Restano handle customer communication and education during projects?
Technicians and staff communicate clearly, answer questions thoroughly, explain equipment operation and maintenance, and keep customers informed throughout the process to ensure understanding and satisfaction.