Technician found our issue immediately and resolved it. Only negative comment was the late hour of arrival.
About DGD
DGD (Duke’s Garage Doors) has been Florida’s trusted garage door provider since 2002, earning recognition as one of the IDA Top 20 Garage Door Dealers in the nation. With a commitment to value, excellence, loyalty, and connection, we proudly serve over 20 counties across Florida, delivering top-tier garage door installation, repair, and maintenance services. Our expert team specializes in high-quality residential garage doors and screens, offering premium products, unmatched service, and long-lasting solutions tailored to our customers' needs. Whether you need a new installation, emergency repair, or routine maintenance, DGD is your go-to choice for superior craftsmanship and customer satisfaction. Experience the DGD difference today – where excellence meets reliability!
Customer reviews
Showing 251–300 of 995 published reviews.
Randy from DGD arrived on time, listened carefully to the issues with the garage door, and then explained the steps he would take to determine the solution. He even offered to correct a small problem I had not noticed. We needed a new opener (which we had already figured we needed), plus a new keyless pad, and a new seal. All done in a timely and efficient manner (with several distractions), and a reasonable price. Very very pleased with the new opener, and with Randy and DGD!
Trayvon ( apologies if I misspelled his name) did an excellent job for us. As with everyone who has serviced our garage doors over these many years from your company, he was very personable, knowledgeable and efficient. Additionally, prior to the service, we received 2 phone calls on 2 different days confirming our appointment which was appreciated. I have already twice and will continue to highly recommend your company.
Prompt appointment and punctual. Thank you.
Service tech Brakki Brazzle from DGD arrived on time and was extremely knowledgeable about the issues I was experiencing with my garage door. He took the time to explain the problem I had and I really appreciate there were no surprise fees at the end. I highly recommend Brakki and DGD for anyone in need of garage door service. They truly go above and beyond to ensure customer satisfaction!
Randy was professional and personable. He answered any and all questions that I had. He lubricated things that had to be lubricated and he checked every working part of the garage door. He did a thorough tune-up.
Chris was polite and told me everything about what was wrong with the garage opener was on time and called before getting to my house
I am very pleased with our service rep who had great knowledge of my problem. He was friendly and went to work on the problems of our garage door. He finished his work, went through the details of what he did with me and now the garage door works just great.
Very professional, went above and beyond making sure I understood how to operate the system. Eased al my concerns, job well done.
Repair job well explained and executed in time.
It was easy to schedule a service call; the tech came right on time; and best of all, the first call was FREE! And he fixed the problem too! Highly recommend!
Outstanding service on a Sunday allowed me to access my garage and then get on enjoying my weekend. Jarrod was very professional and friendly. Job well done. Warm regards!
The mechanic and his helper did a fantastic job in a very short time. The company’s way of satisfying customers is unbelievable. Good product. knowledgeable employees fair pricing is key. Thank you Discount Garage Doors for a great job. Ralph De Leo
We've been using DGD for all our garage door needs for 5+ years now. They have always been prompt, reliable and knowledgeable. I purchase their maintenance program for 3-4 years at a time because, otherwise, I probably couldn't afford their visits. They do charge a fuel usage fee, which I could justify if we lived more than 25 miles away; but, we are literally 2 blocks away from their showroom, so I wish they would reconsider this charge. I'll continue to use them as long as I'm financially able to and highly recommend them.
Outstanding service and quality tech on site John is a great service person
Tyrone did a great job explaining things about my door and opener.
Called for someone to come look at my garage door not opening. It's about 19 years old. Came out next day. Got it replaced in an hour for a pretty good price. Bryan was the technician and was very polite and friendly. I appreciate Bryan and DGD tremendously. Thank you guys for taking care of me!
Great service, garage door broke at night, Ray came within an hour and had us back up and running that same evening. Was pleasant and did a great job.
Very pleased it’s the job Bryn did for us.
Quick response; very pleasant people, quietest door in neighborhood
Happy with JOHN & the complete replacement of the Garage door Opener. As a professional - John is great & did his part nicely. As for the DGD, they had previously changed my garage door spring with what they called at that time a Heavy Duty Galvanized Spring that would give me decades of life. The springs they sold me than were GREAT but unfortunately, "NO ONE" from DGD had ever told me that after 10 years they do NOT adjust the spring tension. When you sell a product you should be truthfull & let your customers know that your professionals are NOT allowed to adjust the tension after 10 years. With that being told, I would have probably gotten a regular spring set. In any case, this time they SOLD me a newer spring that is twice as expensive then the previous Galvanized springs but I did NOT want to argue & just wanted my Garage door functional. The OPENER that I had was the old Screw Rod type "Genie Execelarator" that worked great & I really liked but unfortunately I was told that these days they don't sell those any more to residential customers. So overall HAPPY with the professional but a little disappointed with the DGD policy of not allowing the professional to adjust the overpriced spring that they sold me after a certain time.
I have been using DGD for years, they provide excellent service and reasonable rates!
DGD Garage Doors is great! We were getting price quotes for a new garage door opener and DGD came out same day and were prepared to install that day. We scheduled for a week later due to their knowledge, professionalism, and the fact that they are locally owned and operated. Brian was our tech that installed the opener and he took the time to answer all of my questions and did a wonderful job installing the unit. We’ve never used this company before but DGD went the extra mile to earn our business and I would recommend using them for any garage door needs you may have. Thanks Brian and thanks DGD for the pleasant experience.
John was punctual and showing up on time . He thoroughly explained the problem with my garage door opener and various recommendations for repair of unit or replacement of > than 20 garage door opener was the option that I went. John, the technician was very professional and I recommend Discount Garage Doors for any repair needs. I have been using them since 2010 and am very happy with their service.
Professional, knowledgeable, on time and went above and beyond to help us out. We are grateful we found them! I wouldn't hesitate to recommend them to family and friends. Thank you, DGD Garage Doors!
Very fast great service, great price
They came as soon as they could even though they had unforeseen manpower issues. Overall satisfied with their work.
Outstanding friendly timely service
Any contact you make with this company is answered by a real person. Even after hours or on Sunday. Their profile and picture of the technician who is headed your way is very reassuring. You can even use the text they send to track his arrival.
Brakki Brazzle is the name of my service Tech. He was very professional and friendly. He was exceptional knowledgeable in regards to installing my garage door opener. Otis Perry
Anthony was great handling any questions that we had.
Honest Contractor.
Bryan was very knowledgeable and informative. He worked with me on price and gave me options knowing I had recently spent a lot of money on guys that did not know what they were doing. I do recommend them!!!
Used them on two different occasions and their service and work was excellent. Their communication regarding their technician arriving at your location is outstanding.
We could not close our garage door. We called DGD and they came promptly within a couple hours. They quickly found the issue and resolved. Their technician was knowledgeable and professional. He answered all our questions.
Very very happy n Brandon was a complete gentleman.
Dgd came out in the middle of the night when my garage door would not close very professional drove 3 hours round trip just to help my family out definitely would recommend nice guy honest work
They make the door open and close.
I have used DGD for a long time and love them. They also confirm your appointment and keep you up to date on arrival time. Their technician's are professional, knowledgeable, personable and very thorough. I would definitely recommend DGD to anyone who needs quality and professional garage door service.
Anthony showed up at the appointment time, explained the issue and did a great job repairing garage door. Thanks, Richard
I would like to thank DGD for their honesty and personal.. my door issue was fixed and unbeknownst to me under warranty. no cost to me. Thank you again.
Perfect experience. Artur did a great job. The prices are good too. Would definitely use them again if needed.
My technician Brakki was experienced and solved my problem right away. He showed me how to put the garage door down manually in case I ever have a problem again. Thank you DGD for your prompt service. I would definitely recommend this company for new garage doors or for service.
Recently, I requested a service call form DGD to replace the outdoor keypad and perform a tuneup of the garage in general. Matt took care of both in a most efficient and professional manner.
Brandon was great.
Frequently asked questions
How does DGD handle communication and scheduling for service appointments?
DGD provides timely communication including appointment scheduling, technician arrival updates, and same-day or weekend service options to accommodate customer needs.
What can I expect from DGD technicians during a service visit?
Technicians arrive on time, are professional and courteous, explain the work and options clearly, perform thorough diagnostics, and complete work efficiently while maintaining a clean work area.
Does DGD offer maintenance and repair services for garage doors and openers?
Yes, DGD provides maintenance checks, repairs, replacements, and installations for garage doors and openers, addressing issues such as noisy doors, broken springs, opener malfunctions, and system upgrades.