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BUSINESS REVIEWS

DGD

1645 Acme St, Orlando, FL, 32805, United States

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About DGD

DGD (Duke’s Garage Doors) has been Florida’s trusted garage door provider since 2002, earning recognition as one of the IDA Top 20 Garage Door Dealers in the nation. With a commitment to value, excellence, loyalty, and connection, we proudly serve over 20 counties across Florida, delivering top-tier garage door installation, repair, and maintenance services. Our expert team specializes in high-quality residential garage doors and screens, offering premium products, unmatched service, and long-lasting solutions tailored to our customers' needs. Whether you need a new installation, emergency repair, or routine maintenance, DGD is your go-to choice for superior craftsmanship and customer satisfaction. Experience the DGD difference today – where excellence meets reliability!


Customer reviews

Showing 501–550 of 995 published reviews.

Google

Garage door was a little out of whack, called DGD and they were here quick and timely. My tech Bryon was knowledgeable, professional and helpful with information on new openers and doors. I will definitely use DGD for future repairs.

Manny LopezDec 20, 2024
Google

DSD had the Best Staff! Starting with the scheduling department. They are friendly, helpful, knowledgeable and work with you to set up appointments that are convenient! Their Technical Department is the Best! They know what they are doing and feed ont ever try to sell you something you Dont need. They treat you with respect along with your property is treated like their own. whenever I have had an issue or a problem with my garage door, they came and fixed it. I’m trying to add on additional charges. They always give you different options and will tell you exactly how much it is before they start any work! Their prices are reasonable, and I have used them several times over the last few years and during this last visit it was time to replace the garage door motor and they gave me the option of replacing all the parts or just the exact part I needed. Since I had not replaced any parts previously, I opted for the full package and had all the parts replaced, but it was at my choice, not theirs. They had all the parts on the truck, therefore eliminating a second appointment because they didn’t have an item which I find extremely convenient! The technician installed all the parts took away all boxes and cleaned up any mess from the packing and parts, it was very helpful and explaining exactly what he was doing, and I would highly recommend this company to anyone needing any kind of garage door work or replacement parts if they had 10 stars, I would give them 10 stars. In this day and age often times company are out to make the most money and not considering the customer. This company is the great exception. I find this refreshing to find a staff that looks out for the customer and is willing to work with you and explain every detail so that you know all your options anyone needing any kind of garage door work or replacement parts? I would highly recommend them!!

Joan R VezinaDec 20, 2024
Google

Our service tech,Tyrell, was amazing! He was friendly and professional and really impressed my husband. Glad we decided to go with them for our garage door.

Charlie Vega-Van HornDec 19, 2024
Google

Anthony arrived on time. He did a wonderful job. Extremely neat and efficient and explained everything to me after he was done. Very satisfied.

Karen BDec 19, 2024
Google

The person that came to check my garage door was great. He did his survey of the door, presented some options, for now i chose one. He took care of the problem. I would recommend Him Highly. I'm sorry I don't remember His name.

Elwood WebbDec 19, 2024
Google

Brandon was very respectful and explained everything to me. He set everything up for me before he left. He was honest and very kind. Would recommend him to all my family and friends.

Mary DubucDec 17, 2024
Google

Kevin arrived within the time window. Did an excellent job and alerted us to a potential problem in the future (from salt damage) - and fixed it. Highly recommend.

S. ZimmerDec 17, 2024
Google

Your repair technician John H came to explain to me -- for the second time, and with great courtesy and patience -- how to reposition the sensors at floor level on both sides of my garage door. He explained what was happening and why, and I learned that the arms holding the sensors are A LOT stronger than I thought, allowing me to readjust them when necessary when the door won't raise or lower properly. He also gave me me sound, sensible advice about service warranties, and I've already saved money with one. My opinion is that this is a fine company that truly values its customers with fast responses, wonderful old-fashioned courtesy from anyone you talk to, and knowledgeable solutions for whatever you may need. Thank you!

Judith SmithDec 17, 2024
Google

Very professional. Explained problem and best way to repair with cost. .Repairs were done the same day. Very happy with outcome.

Karen SchneiderDec 17, 2024
Google

Mr. Artur Prus was very nice, clean, professional and very skilled in what he does. It was my pleasure to have him over. He did a wonderful job. Ms. Washington.

Valda WashingtonDec 17, 2024
Google

I have used DGD Garage Doors twice now and on both occasions the appointment was easy to arrange, timely, and the repairman they sent was knowledgeable and professional. Raymond diagnosed and explained the problem, what he would do to fix it, how much it would cost, and that's exactly what he did-fix it. Based on my experiences with them, there's no doubt I'll call DGD Garage Doors again should I need any repairs in the future.

Chris PinkhamDec 03, 2024
Google

Professional, knowledgeable, courteous and caring

Frank OgrodnyDec 01, 2024
Google

robert stonerNov 29, 2024
Google

I called DGD due to having trouble with remote openers. Within 24 hrs., I had a technician come and trace the problem. Our garage door was 24 yrs. Old and the motor had simply stopped working using the remotes. It was recommended to have a larger motor due to the door being Hurricane braced. Two hours later, new opener, new remotes and sensors, rollers and overall conditioning, and door was working well and so quiet. Thanks to DGD our new equipment is working great.

Sharon PratherNov 28, 2024
Google

Excellent work. Very detailed. Went above and beyond.

Aaron FryerNov 28, 2024
Google

Changed dates twice, but installation went smoothly and the installer was a very pleasant guy. Why only 4 stars? I specifically asked the installer if the unit was Homelink compatible. He assured me it was but after he left I was unable to pair my car's Homelink remote with the opener. I called and after a week's wait another installer came out. He couldn't program the car either until he climbed up to the opener and used the controller in the unit to change something aand then pair the car. He was surprised that the initial installer hadn't done that, but I had to pay $85.00 for the service call, on top of the over $800.00 I paid to install a $300.00 opener. Nice profit margin there. Overall very satisfied with the opener, somewhat less satisfied with the company.

Mel ZelnikerNov 28, 2024
Google

DGD is the only outfit I would call or trust to do any work on my garage doors. There techs knowledge and work ethic as well as honesty is heads above those that I have used in the distant past. Thanks for being such a customer focused outfit

Danny LewisNov 28, 2024
Google

DGD have kept my system operating smoothly. Thanks

Hank StoneNov 27, 2024
Google

Danny CouchNov 26, 2024
Google

Service was excellent, the technician was through and explained the issue clearly. His recommendation was well received and once my finances allow me to take action I will.

Connie RobbinsNov 26, 2024
Google

Excellent service, knowledgeable and friendly. They're my first choice for any garage door issues.

E ANov 26, 2024
Google

We recently had DGD Garage Doors install a new garage door motor and spring for us. They gave us a window of time that their representative would arrive. Even though he came well after the window, the company kept us updated. They were behind due to the hurricanes and some of the jobs for that day took longer than expected. It was not an issue for us. After they quoted us a price, we told them we wanted them to install it. He did it that night! Our door is so quiet! We can even operate it from our phones. I would recommend this company for your garage door needs. They are very professional and personable.

Karen TitkemeyerNov 26, 2024
Google

Mina was extremely professional. We have used DGD before and it is always a good experience.

Judy KowatchNov 26, 2024
Google

Very pleased with DGD Garage Door Company. Professional and knowledgeable

PattyNov 25, 2024
Google

I’m a dyi guy but got in over my head. Bryon did a fantastic job with my door. It works smoothly and can hardly be heard!

Lowell GradyNov 25, 2024
Google

Great service as always!

Brian DriverNov 24, 2024
Google

Bryon arrived on time and we discussed what was needed and approximate cost. He did a great job changing the broken spring, rollers and bottom seal. He was very professional and friendly. We will use DGD in the future.

Bob JedinakNov 21, 2024
Google

Bryon was wonderful! Our springs snapped at 4 am yesterday. I called DGD and they got Bryon out to us within a couple hours. He looked at it and had the door open in just a few minutes and had affordable options for us to fix it and in no time at all our garage door was working again!

Harriet RohlNov 21, 2024
Google

knowledgable and quick. very satisfied

Bernadine SarnowiczNov 20, 2024
Google

I was so impressed with Randy my technician. He was knowledgeable efficient and extremely kind.The whole experience was excellent.

Judith BescherNov 20, 2024
Google

It was a fantastic experience and an easy company to work with. John H went above and beyond. Thank you for doing a great job.

Erik ToergeNov 14, 2024
Google

I highly recommend DGD. The staff was friendly each time I reached out to them. Brandon came out and gave us an estimate and offered us a few options. I went over the options with my husband and we called and scheduled the repair. Brandon is friendly, professional and knowledgeable and our garage door was repaired in a timely manner. I truly appreciated the service we received from DGD.

Tracy MorrisNov 14, 2024
Google

Great experience at the Stonebraker home. Knowledgable workman. Thanks much.

Denise AxtellNov 14, 2024
Google

MichaelNov 13, 2024
Google

Phil GiglioNov 09, 2024
Google

Office personnel and customer service could use a great amount of improvement. Don’t expect rapids responses from them. However, if Douglas Phillips is your Service Technician, you are in for a real treat! Wonderful gentleman with a very professional attitude. He is very thorough and answers all questions promptly and honestly!!!

Arline BroomeNov 09, 2024
Google

Recently, I had to have my garage door sensors replaced after our garage flooded with salty seawater from a hurricane. Two and half years ago, DGD installed a new garage door opener and supporting spring system. As a previous customer, they worked with me on the door sensor replacement cost and included a tune-up at a very reasonable price. The technician was very knowledgeable and professional. Very satisfied.

James SNov 09, 2024
Google

Lloyd BeasleyNov 07, 2024
Google

As always had great experience. Tyrone called to let us know when he would arrive. Upon arrival, explained how he would check out the door and equipment under warrenty. After completion he provided us with what was found.

Sharon RubNov 06, 2024
Google

Mina was polite and went over and above to get my garage doors to work smoothly. He couldn’t have done a better job. What an asset to DGD.

Joan ZegrasNov 05, 2024
Google

Very happy with your service.

dana irelandNov 05, 2024
Google

Josh was very professional and the office did a good job of communicating to me when he would arrive.

Debbie PilcherNov 03, 2024
Google

Well done

Povl JorgensenNov 02, 2024
Google

Our tech, Brakki, was very efficient and super friendly! Had the garage door running again in no time, and it is so much quieter now. Thanks!

JP SmithOct 31, 2024
Google

My technician Anthony gave me a 45 minute alert prior to arriving, was very professional and helpful in giving me all my options available for repair or replacement. I found the pricing reasonable. I will recommend DGD garage doors to family and friends.

Stephanie GuzmanOct 31, 2024
Google

Their technician Raymond is fast friendly and efficient. Showed up at the appointment on time and made the repairs immediately. Awesome job and company!!

Jennifer HowardOct 30, 2024
Google

Phillip SipioraOct 30, 2024
Google

Prompt and experienced tech, top notch service.

Joe PaulickOct 30, 2024
Google

Matt was pleasant and professional ! Thoroughly explained the work completed and with a demo. An asset to your company!

Kris FranceOct 29, 2024
Google

Arrived on time, accomplished visit purpose, and performed maintenance check after installing rubber seal to bottom of door. Installer offered me an annual service contract which I had to decline at this time.

Diane CuomoOct 29, 2024

Frequently asked questions

How does DGD handle communication and scheduling for service appointments?

DGD provides timely communication including appointment scheduling, technician arrival updates, and same-day or weekend service options to accommodate customer needs.

What can I expect from DGD technicians during a service visit?

Technicians arrive on time, are professional and courteous, explain the work and options clearly, perform thorough diagnostics, and complete work efficiently while maintaining a clean work area.

Does DGD offer maintenance and repair services for garage doors and openers?

Yes, DGD provides maintenance checks, repairs, replacements, and installations for garage doors and openers, addressing issues such as noisy doors, broken springs, opener malfunctions, and system upgrades.