Francisco, excellent service.
BUSINESS REVIEWS
California Motors Direct - Santa Ana
2345 N Grand Avenue, Santa Ana, CA, 92705, United States
Write a reviewAbout California Motors Direct - Santa Ana
California Motors Direct in Montclair is renowned for its exceptional customer service and friendly atmosphere. Praised for their efficiency, the team ensures a swift and satisfying car-buying experience, making dreams come true without delay. They stand out for their willingness to work with customers, ensuring they find the perfect vehicle without pressure. Despite a bustling lot, the no-frills approach translates to great prices, and the staff, including standout members like Eddie, Gabriel, and Ricky, are commended for their straightforward, no-nonsense assistance. Whether it's finding the ideal car for a family member or navigating financing hurdles, California Motors Direct is dedicated to a stress-free, transparent, and customer-focused journey to car ownership.
Customer reviews
Showing 1–50 of 1,557 published reviews.
Karim was incredibly helpful in answering all our questions and getting us out onto the street in a new used car!
Karim was awesome!!! Thank you Karim for all of your help today ensuring we were happy with our purchase!! Karim was kind and knowledgeable and he ensured my family and I were comfortable during the whole process. The staff and management staff was also awesome, definitely a place we will come back to in the future.
These guys know what they’re doing! Get in, get qualified & be on your way in a new car within an hour or two tops! Highly recommend signing with California Motors!
Karim was very patient and helpful to get the best deal the best sales man
Had a great experience at the Santa Ana Location, picked up a great well serviced Tesla Model X. Karim, Jonny, and Benjamin helped us with all our needs and went above and beyond to make this happen. We came up from Northern California last minute and have no problem making this trip for this smooth experience. Thanks Cali Motors Direct!
Very kind and patient
Amazing customer service by Karim. He made the process as easy as possible for me soon as I came in all I had to do was sign and pay ! He went through the docs line by line answered all my questions.
Francisco in the service department was extremely helpful throughout the entire process. He made sure the car was properly aligned and detailed, and kept everything moving smoothly. He was professional, friendly, and made sure the vehicle was taken care of before I left. I really appreciated his help and attention to detail. Great customer service and a very positive experience overall. Highly recommend working with Francisco!
Karim was excellent huge help and friendly Deal went smooth and great would for sure come back to him! And this location!
Francisco provided great customer service! Thank you
buenas tardes el dia de hoy tube un inconveniente con mi vehículo me atendió Francisco me ayudo en todo lo q necesitaba muchas gracias
They were fast and I was taken care of of very well
Thank you to Francisco in services that helped us with all of our needs for our car.
Great service by Francisco. Would use again!
Francisco and the service department was very knowledgeable and very helpful and attended to my vehicle. Vehicles needs in a very fast urgent matter. He was very polite and very professional. I appreciate Francisco and everyone here at California Motors everyone here is really great. Come here if you have any issues with your vehicle or if you wanna get a new vehicle, I recommend this highly great service great people.
Amazing experience here at California Motors Direct! Thank you to Ziad! he helped me out with a great deal to get the car I wanted. All I have to say is this dealership will work with you and will make sure you drive out of here with the car you want!
These guys are the best. Will and George always take care of me. On my third vehicle with them for my business. Wouldn’t shop for a used car anywhere else. Best service best price.
Ed was super helpful and very honest with me! I def recommend asking for Ed for anything, he made my process of buying a car smooth! (:
Great experience overall Eddie helped me out just wanted to say thank you brother.
I had an amazing experience working with Eddie. From the start he was friendly, professional, and transparent. He didn't try to upsell me or waste my time - he found me exactly what I was looking for within my budget and walked me through everything step by step.
Excellent service! They have a wide selection of cars, so you can choose the one you like best! I highly recommend Eduardo as my advisor. He's a friendly and dedicated person who helped me choose my car!
Thank you Eddie
Thank you Eddie for the help.
I had a great experience looking for a car. Ed was very knowledgeable with all the questions I had regarding the car I purchased. If you are looking to purchase a car and have any questions I would recommend Ed.
Awesome service with Ed 👍
I've had a great experience with Ed, he is very helpful, and finds out what the best fit for me and my family. Friends have also told me they've had a great experience working with Ed. There's no one like Ed.
Isreal was our sales person and he was amazing young man. I would highly recommend anyone coming here to use Isreal. Thank you Isreal
I had an amazing experience purchasing my car, and I couldn’t be happier with the service I received. Adan Rodriguez was incredibly helpful throughout the entire process. He was knowledgeable, professional, patient, and made everything smooth from start to finish. He took the time to answer all of my questions, never made me feel pressured, and genuinely cared about helping me find the right car. The entire dealership made the buying experience easy and stress-free, and I truly appreciate the outstanding customer service. If you’re looking for someone who will go above and beyond, I highly recommend asking for Adan Rodriguez. Thank you for making this such a great experience!
10/10 service was great ! they were negotiable and fast which we all love , made sure we were comfortable with our choice and would definitely recommend getting a car here especially if you are a first time buyer !
This was my first time getting a car and it was a very positive experience and I learned a lot, the workers are very friendly and patient. They offered water and snacks multiple times And helped us get our first car without any hassle.
Great customer service. If anyone is looking to buy a car California Motors Direct is the place to go!
Came to get a new car and was very satisfied with the customer service. Danny did a great job in assisting in what I was looking for.!
Gorge was patient he helped me find the right car after showing me plenty of cars from his lot . I am very happy with my purchase and overall great experience!
My experience was awesome with Dani very friendly and all friendly staff makes you feel comfortable and they are absolutely fantastic
I had a great experience with daniel arroyo , I had gone somewhere else first and had a horrible experience then i made my way over to california motor directs and it was the complete opposite it was an incredible experience and we were able to get a great purchase today ! thank you
Gracia a Iván y yoni por ayudarme agarrar un carro fue fácil el proceso y sin extres
Went to California Motors Direct in Santa Ana. I was greeted by Danny with great customer service. He got me a great deal on my new car. Thank you!
California motors direct was an amazing experience, my credit wasn't so great and Zach R. got me into the car I wanted! Exceptional customer service and highly recommend coming here
Came in for an appointment at 6pm was told to sit and wait since it was pretty busy when I came. I was unfortunately forgotten about for an hour until I went up to Jessie and asked him for help. Jessie was chill and professional and walked me through everything and was very patient with me stepping away to hop on phone calls since it was my first time buying. Minus the unnecessary wait in the beginning I thought the whole purchase process went very smooth thanks to Jessie.
Had a great experience with Gorge. Very upfront and and honest made it an easy and with no pressure added.
George helped me out. Was honest and upfront about vechicle conditions. Everything was communicated clearly and processed quickly.
Had a great experience working with Ian. i was super nervous going into all the signing stuff He got all the paperwork ready for me and explained it to me thanks to his patience, it made me feel a lot better about everything. Love my new tesla❤️
I didn’t just buy a Tesla Model Y… I was guided through a spiritual, borderline cinematic experience by a man named Gorge. From the moment I walked in, Gorge appeared like he had been waiting for this exact moment his entire life. I’m convinced he sensed my arrival before I even opened the door. Eye contact was made. Time slowed. Somewhere in the distance, I swear I heard a bald eagle. This man didn’t “sell” me a car he orchestrated a masterclass in automotive destiny. At one point, I’m pretty sure he knew more about my needs than I did. I went in thinking, “Maybe I’ll browse,” and left thinking, “I would follow Gorge into battle.” When it came time to explain the Tesla, Gorge didn’t just go over features he spoke with the passion of a poet and the precision of a NASA engineer. Autopilot? Delivered like it was a gift from the future. Range? Explained like he personally charged the sun. At one point, I’m fairly certain the car itself started cooperating more just because Gorge was nearby. The touchscreen felt smoother. The doors closed with more confidence. I wouldn’t be shocked if the battery life improved out of respect. Paperwork? Seamless. Effortless. I blinked and it was done. I’m not saying he bent time… but I’m not not saying that either. Gorge didn’t just earn a sale, he earned a lifelong fan, a questionable level of admiration, and hopefully a promotion. If he’s not running the place by next week, upper management needs to seriously reevaluate their life choices. If you’re thinking about buying a Tesla or any other vehicle do yourself a favor, find Gorge. If he’s busy, wait. If he’s off that day, come back tomorrow. Do not deprive yourself of this experience. 10/10. Would buy another car just to hang out with Gorge again.
This is Maria Vasquez, Gorge help my son get his dream car. He was patient and helpful in all our questions.
Gorge gave me the best service. Such a good salesman and he was able to get me into my dream car. Definitely recommend him for all your car buying needs.
May 03, 2026 SALES VISIT - USED Everything went smooth, the employees know what they're doing. It's been a great experience working with George, who is knowledgeable, kind, also a firm and a great negotiator. And they have a very nice boss, the business owner, Kifah, which rocks!
Everything went smooth, the employees know what they're doing. It's been a great experience working with George, who is knowledgeable, kind, also a firm and a great negotiator. And they have a very nice boss, the business owner, Kifah, which rocks!
I had a great experience buying my Tesla from George. He truly went above and beyond to make the whole process smooth, easy, and stress-free. He was patient, honest, and took the time to answer all of my questions without making me feel rushed. George made sure I understood everything and helped me find the best option for my needs. His professionalism and excellent customer service made this one of the best car-buying experiences I’ve had. I highly recommend working with George if you’re looking to buy a Tesla!
Nice people, worked with me on a deal and got it done in a timely fashion. Adan was a great help.
Frequently asked questions
What can I expect during the car buying process at California Motors Direct?
The process is generally described as smooth, easy, and non-pressure, with staff providing clear communication and support throughout.
Are there many vehicle options available at California Motors Direct?
Yes, customers report a wide variety of vehicles to choose from, including luxury and electric models, with staff helping to explain differences and options.
How does California Motors Direct handle trade-ins and financing?
The dealership offers trade-in evaluations and works with customers to find financing solutions that meet their budget, often with helpful and patient staff guiding the process.