BUSINESS REVIEWS

Fitness Avenue

2786 rue de Lyon, Longueuil, QC, J4L 3R2, Canada

About Fitness Avenue

Fitness Avenue stands out as a premier destination for fitness enthusiasts seeking quality equipment and exceptional service. With a commitment to customer satisfaction, they offer a seamless shopping experience, even amidst challenging times. Their friendly staff is praised for taking the time to ensure customers feel valued and not rushed. The merchandise is lauded for its outstanding quality, with products like the AmStaff vest receiving high marks. Despite occasional delays, Fitness Avenue's responsiveness and adaptability, exemplified by attentive customer representatives, have earned them a loyal following. Whether it's for a home gym or professional needs, Fitness Avenue is highly recommended for their top-notch fitness gear and unwavering dedication to their clients.

Customer reviews

Showing 51–100 of 132 published reviews.

Google

Best service ever🙂 More than professionnal

Google

Really nice place , excellent customer service by staff specially from Gord , online orders work well. Good products for home gym

Google

Excellent service, le monsieur prend le temps de nous expliquer tout les machines que l'on désire voir. Tu peux même les essayer et les prix sont très abordables.

Google

L’accueil et le service à la clientèle est personnalisé et de qualité. On se sent à l’aise et accompagné tout le long. Si vous voulez du bon équipement et à bon prix allez faire un tour. 👍🏼 À ma deuxième visite le service a été aussi impeccable et courtois. J’ai échangé quelques courriels pour de l’info sur des produits et tout a été répondu et réglé sans délais. Merci encore à Gordon et bon travail 👏🏼

Google

Great service picking up my order at Fitness Avenue. The manager is very knowledgeable and offered a lot of helpful advice on equipment. Nice showroom, too. Although it took 3 weeks to receive the stock after placing the online order, I would still recommend this company.

Google

Friendly and accomodating staff. Would definitely recommend to others.

Google

Best service ever. Products are as described☺️

Google

Tres bon service à la clientèle. Vous pouvez aller au magasin si jamais vous voulez voir en personne et essayer un equipement avant de l'acheter.Equipement de bonne qualité.

Google

Great shopping experience. Fast shiping to the Longueuil warehouse and great service with "Gee" at the reception.

Google

Amazing experience picking up my order. Such a beautiful display of equipment in the showroom. Will be buying from again 🙏

Google

Amazing store experience! Very knowledgeable and helpful person works in Longueuil store! I would definitely recommend this Fitness avenue store to everybody!

Google

Wow!! Excellent service.... meme si est ferme vous pouvez venir cogner ala porte eu vont vous laisser entrer et essayer les produits et faire des achats dans le magasin. Excelente servicio... te invito a venir ogual si la puerta esta cerrada puedes venir tocar ala puerta ellos te dejaran entrar y ensayar los productos sin ningun problema y podras hacer compra de los productos en stock.

Google

Très bon service

Google

J'ai acheté un banc ajustable avec preacher, un petit bench press pliable, et une machine à câble double. Je suis très satisfait de leur produit résistant et de bonne qualité. Certains articles ont été acheté en ligne et la machine à câble à la succursale de Longueuil. Belle place et bon service. Très satisfait de Fitness Avenue. Mario

Google

Excellent service !

Google

Très belle endroit et bon service ☺️

Google

Magasin de très bonne qualité. Très bon accueil. Toujours ben renseigné et conseillé. Le matériel est de bonne qualité, l'endroit est très propre. Je recommande vivement à tous!

Google

The service was great. “G” was courteous and knowledgeable. He explained the equipment we purchased. Thank you so much for a great visit.

Google

Merci à G pour son excellent service. Les prix sont incroyables et la qualité du matériel est de calibre Pro. L'endroit parfait pour équiper une salle d'entraînement. Je vais y revenir trés souvent !

Google

Fitness Avenue !! WoW super service à Longueuil et bon prix. Je recommande cet endroit

Google

Overall satisfied but the instructions could be more clear. The rack i bought is a really bit*h to put together.

Google

Longueuil Fitness Avenue store - Gordon is very helpful and insightful. Make sure to visit the store before buying online as it will save you on shipping costs and more importantly, give you a chance to see the merchandise to make an informed decision. While there, I tried a few FID benches and ultimately chose a different one than what I was going to order online (it was wider and more comfortable)... bonus is that is was less expensive too!

Google

Awesome customer services and Gordan was very informative and helpful!

Google

We went to the factory yesterday. Gordon was very helpful to my son and I. The experience he has and showed us the quality of equipment we should have was so informative. Thank you for the great service. Can’t wait to have all our equipment to complete our home gym.

Google

Super happy with my service at Fitness avenue. I love shopping there feel like a kid in a candy store🤗. Loving my new prowler sled, an excellent addition to my hime gym.

Google

Thanks to Gordon for his excellent services and for his involment with some first nation communties. Great work than you and excellent services

Google

Great experience overall, understandably like most stores, the stocks are low, but they have a great selection of products making it easy to find alternative solutions!

Google

Great products, Great service wow amazing !! Thank you

Google

Great experience at the store, quality equipment at a fair price. Thanks

Google

Frequently asked questions

What should I do if there is an issue with my order or pickup location?

If you encounter a problem with your order or pickup location, contact Fitness Avenue's customer service promptly. They have demonstrated willingness to resolve issues professionally and find solutions when possible.

How quickly can I expect my online order to be ready for pickup?

Online orders are typically processed quickly, often ready for pickup within a few hours or less than 24 hours, depending on product availability and location.

What kind of customer service can I expect at Fitness Avenue stores?

Customers report friendly, knowledgeable, and helpful staff who provide advice on equipment and assist with loading and pickup. Some locations have bilingual staff and emphasize courteous, efficient service.