About Fitness Avenue
Fitness Avenue stands out as a premier destination for fitness enthusiasts seeking quality equipment and exceptional service. With a commitment to customer satisfaction, they offer a seamless shopping experience, even amidst challenging times. Their friendly staff is praised for taking the time to ensure customers feel valued and not rushed. The merchandise is lauded for its outstanding quality, with products like the AmStaff vest receiving high marks. Despite occasional delays, Fitness Avenue's responsiveness and adaptability, exemplified by attentive customer representatives, have earned them a loyal following. Whether it's for a home gym or professional needs, Fitness Avenue is highly recommended for their top-notch fitness gear and unwavering dedication to their clients.
Customer reviews
Showing 51–76 of 76 published reviews.
Great experience. Had everything I needed and a great value!!
Good prices and the staff was very helpful and informative.
Very informative to my questions overall smooth experience
First off...let me say how happy I am that we can actually purchase equipment inside of a store again, and not have to deal with those outrageous shipping costs. I initially went into the Barrie store in order to pick up a couple of 10 pound olympic plates...nothing major. But, somehow I ended up leaving with a seated preacher bench a couple of extra 25 pound plates...and my little 10s. Great customer service from Shaemus who was attentive and diligent, while I floundered about yet again adding to my home gym.
Very good service I will for sure continue buying from them the gentleman that I was dealing with today was very professional thanks
We drove up from Toronto to buy a bar and plates for my daughter. Best price around. Extremely efficient and helpful service. Highly recommend!
J'ai apprécié de pouvoir essayer l'équipement avant d'acheter. Bon inventaire, et excellent service
Aside from the fact that it is so refreshing to actually go into a store The customer service from the staff was absolutely fantastic. I'm quite impressed with the selection, quality and prices at this store and so I will continue to give them my business moving forward with future purchases.
Knowledgeable staff and great service. Took time to answer all my questions. Nice to see the store opened again for in-person shopping. Having access to quality home gym exercise equipment during lockdowns were a key to my mental and physical well-being.
Good service. No b+#-$it.
High-quality product at a fair price. The curbside pickup was quick and easy.
Shaemus did well - I have got an appointment and got 12kg, 20kg, and 28kg competition kettlebells that were used to stay in their showroom. He put it in my car. Thanks. I was not ever be inside the store, so can't say anymore.
Good Service ! Hope they get more kettlebells in stock
Great customer service, fast response time, had exactly what I was looking for and such a good price
Ordered from the Barrie location by emailing them. Shaemus was quick to process my payment and quick to schedule a curbside pickup. Got a set of of 28kg cast iron kettlebells and 32kg bells. Would definitely buy again.
I have been purchasing from them many times( weighted vest, 22lbs kettlebell, 61 lbs kettlebell, and wrist guards, ...) and I definitely recommend them. Their customer service is phenomenal specially Shaemus! He is extremely helpful and professional. And their prices are really fair comparing to other places.
Frequently asked questions
What should I do if there is an issue with my order or pickup location?
If you encounter a problem with your order or pickup location, contact Fitness Avenue's customer service promptly. They have demonstrated willingness to resolve issues professionally and find solutions when possible.
How quickly can I expect my online order to be ready for pickup?
Online orders are typically processed quickly, often ready for pickup within a few hours or less than 24 hours, depending on product availability and location.
What kind of customer service can I expect at Fitness Avenue stores?
Customers report friendly, knowledgeable, and helpful staff who provide advice on equipment and assist with loading and pickup. Some locations have bilingual staff and emphasize courteous, efficient service.