About Fitness Avenue
Fitness Avenue stands out as a premier destination for fitness enthusiasts seeking quality equipment and exceptional service. With a commitment to customer satisfaction, they offer a seamless shopping experience, even amidst challenging times. Their friendly staff is praised for taking the time to ensure customers feel valued and not rushed. The merchandise is lauded for its outstanding quality, with products like the AmStaff vest receiving high marks. Despite occasional delays, Fitness Avenue's responsiveness and adaptability, exemplified by attentive customer representatives, have earned them a loyal following. Whether it's for a home gym or professional needs, Fitness Avenue is highly recommended for their top-notch fitness gear and unwavering dedication to their clients.
Customer reviews
Showing 1–50 of 76 published reviews.
Always a pleasure to go in and check out new equipment. Guys are great!
Great prices and had what I was looking for!
Very nice, polite, accommodating and patient staff. Knowledgeable and quick to reply.
Picked up the sit up board yesterday. Excellent value ($199) for the price. Obviously not for a commercial gym but perfect for home use.
Excellent, efficient service. Knowledgeable staff, and a great selection of equipment and gear!
I came in seeking advice and possibly to purchase lifting straps. The sales agent was knowledgeable and helpful. I left with the product I came for as well as some additional information and related product awareness. This first hand expertise is difficult to obtain online, so for that I am grateful. I recommend this store!
Always great customer service, with a perfect display of products. Best prices as well! We have built an impressive home gym without needing a line of credit. We appreciate this business SO much! Keep Smilin 😁
Fitness Avenue is my favorite place to buy gym equipment. The owner is nice and knowledgeable. The prices are good as well. Lots of equipment to chose from. It's a great place. You won't be disappointed.
Very friendly and knowledgeable
Really easy to get the product and service
Knowledgeable and efficient
Excellent service, had everything I was looking for, I highly recommend them, particularly the Barrie location.
Excellent quality, and excellent service
Quick and easy to find. Great prices and plenty of stock. Will definitely buy there again.
Always a pleasure. Good stock, friendly staff. 10/10
Always helpful.
High-quality product at a fair price. The curbside pickup was quick and easy.
Colin was especially helpful with helping me find the correct resistance band. Could tell that he takes fitness very serious. Great service and physique.
Shamus and Colin are terrific. Answered all my questions and made suggestions as to what they thought might be the best pieces of equipment for me. Fitness Avenue is my first choice for gear! Keep up the great work, boys!
Great experience dealing with Shaemus very knowledgeable. Love my Amstaff Half Rack!!
Professional, clean, easy to shop, organized positioning of the different equipment and Accessories. The Salesperson or perhaps he was the Owner was exemplary in his knowledge and courtesy. Great experience, great equipment, great pricing. We only wished we knew Earlier, but now that we have found fitness Avenue it will be our ‘Go-to’
Excellent service from the manager. Really happy with his advice and recommendations. Thank you
Good Inventory, good service.
We had a wonderful experience here. Great selection of products, awesome customer service and the price was absolutely right. Thanks!
friendly and helpful workers very satisfied
Fast friendly service over the phone, assisted me in making a purchase over the phone so that’s ready for me to oickn
Professional, clean, easy to shop, organized positioning of the different equipment and Accessories. The Salesperson or perhaps he was the Owner was exemplary in his knowledge and courtesy. Great experience, great equipment, great pricing. We only wished we knew Earlier, but now that we have found fitness Avenue it will be our ‘Go-to’
Frequently asked questions
What should I do if there is an issue with my order or pickup location?
If you encounter a problem with your order or pickup location, contact Fitness Avenue's customer service promptly. They have demonstrated willingness to resolve issues professionally and find solutions when possible.
How quickly can I expect my online order to be ready for pickup?
Online orders are typically processed quickly, often ready for pickup within a few hours or less than 24 hours, depending on product availability and location.
What kind of customer service can I expect at Fitness Avenue stores?
Customers report friendly, knowledgeable, and helpful staff who provide advice on equipment and assist with loading and pickup. Some locations have bilingual staff and emphasize courteous, efficient service.