Direct Security & Sound Inc., nestled in the heart of Hilmar, is a trusted provider of top-tier security and sound solutions. Renowned for their exceptional service, they cater to both residential and commercial needs with ease. Customers rave about the accessibility of owner Larry, the warmth of office manager Lisa, and the professionalism of their technicians like Javier. Whether it's a seamless installation or a system upgrade, their team is lauded for their expertise and dedication to customer satisfaction. With Direct Security & Sound Inc., clients are assured of quality products, meticulous workmanship, and a company that stands by its service, making them a highly recommended choice for anyone seeking peace of mind and impeccable sound systems.
Customer reviews
Showing 201–234 of 234 published reviews.
Facebook
★★★★★
he team at Direct Security & Sound was great to work with from start to finish. Lisa was very helpful with setting up appointments, confirming, and worked with us to accommodate the needs of our business. Larry took the time to understand our existing system and made recommendations on what we needed to fix the issues we had, without selling us products and services we didn’t need. Octavio was on-time and efficient for installation and made sure everything was working properly before leaving. We really appreciated the great customer service from the team.
Google
★★★★★
Larry and his qualified staff have always been right there with great service, quality products and installations. The office staff (Lisa) is always efficient and pleasant. I highly recommend Direct Security and Sound!
Thank you from a long time customer!
Google
★★★★★
Cameron and Gonzalo were wonderful and very helpful in helping me make final decisions for the system. The gentlemen were are great at cleaning up after they were finished.
Lisa in the office was also helpful in answering all of my questions. I appreciate getting my invoice corrected as well.
I will recommend your company to others.
Thank you
Cathy
Google
★★★★★
Larry and his crew were great to work with. They went the extra mile to get our security system up and running. The employees were very friendly and helpful. Give them a call!
Google
★★★★★
Easy to work with, fast, efficient. Don’t try to oversell you. Listen to exactly what you need. Excellent office support. Friendly techs!😃
Definitely use them again for any future security or sound needs!
Google
★★★★★
Honest on time and stick to the bid
Google
★★★★★
We built an outdoor kitchen/ patio and had Direct Security & Sound do the sound system. The Sonos system and all the outdoor speakers sound amazing. The job was done right and they were very professional. Highly recommend! ⭐️ ⭐️⭐️⭐️⭐️
Google
★★★★★
Larry is awesome! I have worked with him in regard to my security system and central vac for several years. He is very accommodating, efficient, knowledgeable and honest. I may not have the latest and greatest, but he works with what I have and doesn’t push for upgrades. He gives me options when I need to make a change. I wholeheartedly recommend him! Lisa in the office is always very helpful and cordial too.
Google
★★★★★
BBB
★★★★★
Larry did an excellent job installing a MantleMount TV wall mount and did a very professional job! I'm glad I had him do it, as I would probably still be trying to figure out all the small parts of the mount - it was much more complicated than I thought it would be.But he did a great job and ran wiring behind the sheetrock of the wall. The TV can now be turned to several areas of the room and it is much easier for my wife to view,, without moving from her favorite chair. He also cleaned up and put everything back in its place before leaving. The professional install was not inexpensive, but was time consuming and saved me from what I am sure would have been a frustrating experience and I am glad I had him do it. He also gave me a wi-fi extender that does a MUCH better job than the little cheapo extender I had wasted money on. **** C - Merced
Facebook
★★★★★
Larry and his staff was awesome very professional and a great help.
Google
★★★★★
Larry and staff have always been right there with great service, quality products and installations. The office staff (Lisa) is always efficient and pleasant. Thank you from a long time customer!
Google
★★★★★
We really like our Security company. They are all very helpful and nice. They are very attentive and do what they say they are going to do every time. I will always recommend them.
Facebook
★★★★★
Great customer service service, very knowledgeable, efficient and prompt. I recommend Larry and Cameron for anything on tvs security.
Jim and Carol McRoberts
Google
★★★★★
We needed to put some new cameras and license plate readers at our shop. I contacted Direct Security and talked with Lisa. From day one she was extremely responsive, helpful and professional. Larry then came out and did the install/setup and knew exactly what he was doing. I am very please with their work and would recommend them to anyone looking to install a security system.
Google
★★★★★
Facebook
★★★★★
Larry and his crew are always, available with with prompt service. We are happy with our new hardware and the service was professionally done.
Google
★★★★★
Facebook
★★★★★
Larry and his installer were fast friendly and explained their product completely...Thanks Larry...
Google
★★★★★
Facebook
★★★★★
Prompt in meeting with us and in installation. They seem to know their product well. Are available to answer questions as we learn to use the system. We have a lot to learn. Easy to contact and quick to respond.
Google
★★★★★
Google
★★★★★
Direct Security is our go to for all of our security camera needs. They provide whatever you need and their service and installation team are top notch and professional. Give Lisa a call and she'll take care of you and get you scheduled.
BBB
★★★★★
Larry, Cameron, and Gonzalo were absolutely awesome. They were professional And cleaned up after the job was done. I have cat5 cables ran to each of my rooms and the install went perfect and smooth. Cameron and Gonzalo stayed extra to spend some time to answer some additional questions i had about. I will be doing more business with them and will spread the word about how great this company was.
Facebook
★★★★★
Great service from all! Lisa was nice enough to call 30 minutes before my appointment to remind me that they were coming, I had forgot, otherwise I would’ve miss them. The two gentleman who came to clean up my cabinet, were courteous, cordial, and polite. Great work by all. Thank you!
Facebook
★★★★★
Always great service starting with Lisa who confirmed the appointment . Javier the technician, he was on time, professionally handled the installation and repairs. Completely satisfied with the team at Direct Security & Sounds Inc.
BBB
★★★★★
Good value, great support. All that needs to be said.
BBB
★★★★★
Direct Security and it’s employees have been super helpful, professional and great to work with!
BBB
★★★★★
I couldn’t be happier with the work Larry and his team did for me. They installed a Sonos sound system for my kitchen and backyard. The quality of the products used and the workmanship is excellent. I am a perfectionist and their work has met my every expectation.
Facebook
★★★★★
Direct Security did an extra good job and i would like to mention Larry is always been there when I have a question or an issue with my system . I would like to thank the guy that updated my system he was awesome and took time to explain the new upgrade and any questions I had. Keep up the GREAT SERVICE!!!
Google
★★★★★
Google
★★★★☆
Larry and the guys do great work. If you have a problem they fix it. Plus Larry the owner is very accessible, and I really appreciate that. Lisa there office manager is very sweet, friendly and helpful and makes sure your messages and concerns get passed on to the right people. Thanks guys for your service. And thank you Lisa!
Google
★★★★★
We use for business and home. Best company out there. Highly recommended. Thank you Larry for such easy installation and amazing customer service long after.
Google
★★★★★
Direct Security & Sound is amazing. They do great work and all the guys are great!!!!!!
Frequently asked questions
What types of services does Direct Security & Sound Inc. provide?
They offer installation and maintenance of security camera systems, alarm systems, surround sound, central vacuum, and related wiring services for homes and businesses.
How does Direct Security & Sound Inc. handle customer support and communication?
The company is known for prompt, courteous, and clear communication, keeping customers informed throughout the process and providing helpful troubleshooting and follow-up support.
What can I expect during installation and service visits?
Technicians arrive on time, perform work efficiently and neatly, explain system operation, and ensure everything is working before leaving. Cleanup after installation is typically thorough.
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