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BUSINESS REVIEWS

Advanced Appliance Service Inc

3907 Reynolda Rd, Winston-Ssalem, NC, 27106, United States

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About Advanced Appliance Service Inc

Advanced Appliance Service Inc. is a trusted provider of top-notch appliance repair and maintenance services in Winston-Salem. With glowing reviews, customers praise their professionalism, efficiency, and the quality of their work. Whether it's a heater repair by the courteous Bryan Edwards or solving plumbing issues with James' expertise, satisfaction is a consistent theme. Their commitment to prompt service, even during the holiday season, ensures that no customer is left in the cold. The team's dedication to thorough explanations and follow-ups is especially appreciated by their loyal clientele. Advanced Appliance Service Inc. is highly recommended for anyone seeking reliable and customer-focused appliance service solutions.


Customer reviews

Showing 901–950 of 1,784 published reviews.

Google

Positive: Professionalism, Punctuality, Quality, Value Good job as always. Service: Repair toilet

Lance MorganFeb 10, 2022
Google

Service: Repair refrigerator Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Stephanie NmashieFeb 10, 2022
Google

Positive: Professionalism, Punctuality, Quality, Responsiveness Problem solved. Technician experienced, respectful, prompt, and friendly and thorough. Service: Repair heating system

Joan MullerFeb 10, 2022
Google

Service: Repair dryer Positive: Punctuality, Responsiveness

Tony HamrickFeb 10, 2022
Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value I am very satisfied with my Tech Brian from Advanced heating and air. Brian was very professional andknew what he was doing. . Services: Heating maintenance, HVAC maintenance

All About You llC Residential HomeFeb 08, 2022
Google

Positive: Professionalism, Punctuality, Quality, Responsiveness My furnace would not turn on. I called and a technician was at my house within 48 hours. Bryan was very professional and had my unit working properly in about 30 minutes. The cost was very reasonable also. Services: Heating maintenance, HVAC maintenance

Annette MitchellFeb 08, 2022
Google

Service: Repair HVAC Positive: Professionalism

Peter ConnorFeb 03, 2022
Google

Positive: Professionalism The work was professionally done. Will surely recommend Service: Repair heating system

Anish AbrahamFeb 03, 2022
Google

Excellent service, I would highly recommend Service: Repair dryer

nana so coolFeb 02, 2022
Google

Positive: Punctuality, Quality

Miriam turnerFeb 02, 2022
Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value I have been using them for years for maintenance on our HVAC. They always do a great job and keep our older system running well.

Carrie BlaskowskiFeb 01, 2022
Google

Positive: Professionalism, Quality I've used Advance Appliance for years. Very knowledgeable and usually fast to serve. Service: HVAC maintenance

ann PfaffFeb 01, 2022
Google

Service: Repair washer / dryer Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Alesha CoeFeb 01, 2022
Google

Positive: Professionalism The technician was professional and did a nice job fixing the furnace. The fan motor needed to be replaced and he thoroughly cleaned the fan and housing and replaced the motor. The furnace is working better now than it has for a long while.

Ray GreenJan 28, 2022
Google

Service: Repair stove / cooktop Positive: Professionalism

Sean HawkinsJan 28, 2022
Google

He was informative and timely. Service: Heating maintenance

nancy shiresJan 27, 2022
Google

Service: Repair heating system Positive: Responsiveness

Marvin JensenJan 26, 2022
Google

Services: Repair garbage disposal, Repair toilet Positive: Professionalism, Quality, Responsiveness

Tyler OsborneJan 26, 2022
Google

Service: Heating maintenance Positive: Quality, Responsiveness

Mike ChapmanJan 25, 2022
BBB

I was very pleased with the service experience for the repair of our washing machine. The technician was professional, knowledgeable, and friendly. I will not hesitate to call on Advanced for future needs.

Mary KJan 24, 2022
Google

Service: HVAC maintenance Positive: Professionalism

Craig DePuyJan 22, 2022
Google

Services: Repair toilet, HVAC maintenance Positive: Professionalism

Sharad MehtaJan 21, 2022
Google

Great folks, always polite and professional, very capable, been using Advanced for years through American Home Shield, as well as independantly. Service: Heating maintenance

Mark SiepakJan 16, 2022
Google

Service: Repair shower Positive: Professionalism

Gina reeceJan 16, 2022
Google

Quality work by a reliable service team makes caring for our appliances so easy! I would (and do) recommend Advanced. Service: AC maintenance

Lou StrongJan 16, 2022
Google

Positive: Quality Got heat pump patched up. Service: Repair AC

David TalleyJan 15, 2022
Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Mike was a great guy. He cared about his job and we hope he is the technician that comes out every time. Service: Repair heating system

Darrell RobersonJan 15, 2022
Google

Positive: Professionalism, Punctuality, Quality, Responsiveness Mike was excellent. He was friendly, informative and professional. He went the extra mile and found the necessary part to fix the disposal. Services: Repair HVAC, Repair outlets or switches

Chris ThompsonJan 13, 2022
Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Brian was very prompt friendly, informative and efficient. We have an HAV maintenance agreement and this visit was for that reason. However, we use Advanced for all of our appliance and plumbing needs and have for 5 years. We highly reccommend this company.

Wanda ThornburgJan 13, 2022
Google

Gentleman came and too the big black gooseneck out and completely unclogged it. Then we turned the fridge off for 24 hours and bingo. I feel like the issue of water dripping on the floor is taken care off. Thanks

Bruce WeeksJan 08, 2022
Google

Service: Waste disposal repair Positive: Professionalism, Punctuality, Quality, Responsiveness

Jay MeenachJan 06, 2022
Google

Fixed the problem quickly and gave me tips for preventative maintenance,

Rolanda BaldwinJan 06, 2022
Google

Very helpful and professional.

Shamiah HorneJan 06, 2022
Google

Great service, friendly, ontime

Becky HiattJan 05, 2022
Google

AAS was prompt, arrived when they said they would and the tech was very accommodating making the repair and tightening a loose piece. The tech, Steve, was very professional and personable.

wanda speerJan 03, 2022
Google

Great experience. Look forward to doing business again

Michael PopaliskyJan 01, 2022
Google

Service: AC repair Positive: Punctuality

Larry HarrisDec 30, 2021
Google

Service: Repair heating system Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

John HauserDec 23, 2021
Google

Service: Heating maintenance Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Keith PierceDec 23, 2021
Google

Service: Repair freezer Positive: Professionalism, Punctuality, Quality, Responsiveness

Judy HuppDec 22, 2021
Google

Service: Repair washer / dryer

Tracy DoubDec 22, 2021
Google

Service: Heating maintenance Positive: Professionalism, Punctuality, Quality

Scott S.Dec 21, 2021
Google

The team is great and always helpful

Traci NixonDec 21, 2021
Google

Service: Repair washer / dryer Positive: Professionalism

Ronald CollinsDec 20, 2021
Google

I appreciate their help with fixing the dishwasher. No complaints.

Janice BroylesDec 17, 2021
Google

Scott was a great technician!

Marshall HarperDec 16, 2021
Google

Our service technician Scott was courteous, professional and knowledgeable. He took his time to figure out what the actual problem was with our pioneer ductless heat and air system. He ordered the part which arrived within a week and the company made an immediate appointment to install and fix the unit. We were very happy with the complete process of working with both our technician and the company and are comfortable to recommend them and to use them again. 😊

Linda RainsDec 15, 2021
BBB

On time. Professional. Friendly and explained what he was doing. Great job.

Regina ODec 10, 2021
Google

Services: AC maintenance, Heating maintenance Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Pamela LeClearDec 10, 2021
Google

Services: HVAC maintenance, Heating maintenance Positive: Punctuality, Quality, Responsiveness, Value

Ella RichDec 10, 2021

Frequently asked questions

How does Advanced Appliance Service Inc handle part availability for repairs?

Technicians often carry common parts and work to locate specific parts promptly, keeping customers informed about any delays or backorders.

What should I expect from the professionalism and conduct of the technicians?

Technicians arrive on time, wear protective coverings when entering homes, communicate clearly, and treat customers and their homes with respect and courtesy.

How does Advanced Appliance Service Inc communicate about repair issues and options?

Technicians explain problems and repair options in clear, easy-to-understand terms, answering questions and providing recommendations to help customers make informed decisions.