Amazing service. After deciding what we wanted to add to my engagement-wedding set, we were advised adding so many diamonds in the original setting style may dig into my fingers causing discomfort when wearing. They suggested not extending diamonds out so far and this company was willing to lose out on money just to give us good advice. Excellent integrity. Then they came up with solution so I could still fill the empty space with diamonds but totally change the settings to accommodate diamonds in descending size. Brilliant ideas by V Jewelers and we also ended up paying several hundred less than original quote. Will absolutely use them again for all jewelry needs.
About V Jewelers
V Jewelers stands as a beacon of elegance and craftsmanship in the heart of Surprise. Specializing in exquisite custom jewelry designs, they offer a diverse collection that caters to all occasions, whether it's a celebration of love, a milestone achievement, or a personal treat. Their expert jewelers provide personalized service, ensuring each piece reflects the unique style and desires of their clientele. With a commitment to quality and a keen eye for detail, V Jewelers is dedicated to creating timeless treasures that can be passed down through generations. Whether you're seeking the perfect engagement ring, a stunning necklace, or bespoke accessories, their sparkling array will captivate and enchant. Experience the luxury and sophistication that V Jewelers brings to every shimmering facet of their work.
Customer reviews
Showing 51–76 of 76 published reviews.
I bought my fiance's wedding band from here . It was a great experience from beginning to end. I came a few minutes after closing when I picked up the ring and they still let me in. The customer service is great and their prices were good as well. I'd definitely go back
I didn't want to have to go all the way to the mall to have my watch adjusted, and found this wonderful store by doing a Google search, and I'm so happy that I did! The ladies that helped me we're very personable, kind and pleasant. The fee that I was charged was very fair and the work was done very quickly, while I waited. This is EXACTLY how a hometown, local business should be! I highly recommend this business!
I have been doing business with the V Jewelers for over 10 years...in all those years any piece of jewelry worked on by the staff was always done in a professional manner..I regard the family as part of my own because they are friendly and courteous to each and every client...I have moved from Surprise but still maintain my loyalty to such fine jewellers..I highly recommend V Jewellers to everyone. U will never be sorry..they make everyone feel so welcome..Great workmanship.
Workmanship was excellent and the ring was ready on time. The service was friendly and outstanding. Would use them again without question.
I took in my wedding ring because one of the prongs felt rough. They did an excellent job replacing the prongs that were worn at a very reasonable price. They were friendly and helpful and took time to answer all of my questions. I will definitely use them again.
I have been a customer of V jewelers for over 4 years. They were recommended to me thru family. I love the knowledge of the staff and the quality of their work I have since moved and drive 30 minutes for I trust working with Daniel. I recently brought a ring for repairs it's very expensive and Daniel knows that it is very sentimental to me that is absolutely irreplaceable. He recommended certain repairs in order to safeguard my ring I only trust it with V Jewelers to drop it off and be able to pick up a few days later. Daniel gave me a couple of options and was very reasonable and it was done in a timely manner. This is the only jewelry store we go to either for diamond earrings for my daughters, or a pendants for my husband I trust their opinions and their knowledge and love their quality of work. The family at V Jewelers are the best and will continue on driving 30 mins for quality.
Just found my new jeweler/jewelry store. Moved to the west valley (Surprise) a few months ago and needed to find an honest jewelry store. Referred to them by the jewelry manager at Walmart after not being able to change my watch battery successfully. Walked in and was greeting immediately by Maria. Explained to her want I needed and she immediately had their on site jeweler do the work. NO CHARGE Looked around the store and was impressed by his custom work. We talked for awhile and felt really good about this family owned and operated business. Joy was also very friendly and happens to live in same community. Will definitely be back for all my jewelry needs.
V jewelers is the best! Family run local store , I took 2 watches in to be engraved . They were done on time and exactly as promised. Do yourself a favor and let this local family business fill your jewelry needs.
I started using V Jewelers several years ago instead of using the local large jeweler in my hometown. I find the entire family to be friendly and always ready to help me. The work is excellent. Would highly recommend their services.
Owners are wonderful. They aim to please!
V Jewelers is a friendly, family owned business. They all are kind and helpful. Whether you only need links out of a watch or a watch battery, to jewelry repairs or buying your wedding rings, V Jewelers will meet your needs. They have always exceeded my expectations. I will continue to refer people to them.
The customer service is outstanding. I appreciate the time they take with each customer, while still acknowledging others when someone else enters their store. I had broken a prong off my ring and my main diamond fell out. V Jewelers did a fantastic job repairing it. It looks beautiful.
In the area for spring training and needed a new watch battery. Not as easy as it sounds because it is a somewhat expensive watch and no one wanted the responsibility. Looked on line and found V Jewelers had great reviews. They were the friendliest people ever. Even though I was only in for a battery they treated me as if I had just purchased a 10 carat ring. If we come back to this area I will come back!! If they don't have it they will make it for you. Thanks and hope to see you next year.
Great customer service. Their attention to detail & listening to the customer's wants & needs is unsurpassed. Great people with a great attitude to taking care of the customer.
Delivered my repair when promised and even made an extra adjustment for no charge. So great
Went in today to shop for gift (s) for the wife. The selection was great and everyone present was super nice. I like the fact it is family owned and operated. I ended up getting a few items for now and later needs. There was no pressure to get the more expensive jewelry as I was shown all price ranges. Definitely a nice place to go.
Wonderful store owned by a lovely family. They are honest & truly care for you & your jewelry needs. I highly recommend this store.
Very helpful with my watch repair! Fixed it quickly! Treated me well! I will be back for all my jewelry needs!
I am so pleased with the work they did for me. Very nice people and great service. I will definitely be going back. Thank you V Jewelers!
Excellent customer service and very helpful. Will definitely come again. Miriam L
I’ve been visiting V Jewelers for many years now and I’ve been 100% satisfied each and every time. I don’t even bother going anywhere else since. From my wife’s engagement ring to my mom’s mother’s day necklace, I know I will be getting the best customer service from a very trustworthy local business.
Great family, great store! I've been a customer for 8 years and they've always taken great care of me.
Wonderful experience. The staff are very efficient and friendly. The repair dept is Top Notch. I recommend V Jewelers store to everyone. Thanks for the great service.
Frequently asked questions
What types of jewelry services does V Jewelers offer?
V Jewelers provides jewelry sales, custom designs, resizing, repairs, cleaning, polishing, and watch battery replacements, all performed on site.
How does V Jewelers handle customer service and consultations?
Staff at V Jewelers are knowledgeable and patient, offering multiple options and detailed advice to help customers make informed decisions without pressure.
Can I expect quick turnaround times for repairs and services?
Many customers report fast and timely service, with some repairs and resizing completed while they wait or returned the same day.