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BUSINESS REVIEWS

TowAway LLC

2220 NY-50, Saratoga Springs, NY, United States

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About TowAway LLC

In the heart of Saratoga Springs, TowAway LLC stands out as a reliable and professional towing service provider. Garnering high praise for their prompt and efficient roadside assistance, TowAway is the go-to for locals in need of car towing. Customers rave about the friendly and courteous staff, who manage to ease the stress of vehicle troubles with their understanding and swift service. Whether it's an early morning call or a complex extraction, TowAway's team is commended for their professionalism and respect for both the customer and their vehicle. Offering competitive pricing and a quick response time, TowAway LLC is celebrated for going above and beyond, ensuring a seamless experience from pick-up to drop-off.


Customer reviews

Showing 251–300 of 615 published reviews.

Facebook

FIVE STARS! MY CAR GOT STUCK IN TROY, they towed my vehicle with care in the nasty weather to Poughkeepsie, NY. I am so grateful and the price was not too pricy but perfect for the distance. Everytime I need a tow in the Albany / troy area I’m going to call YOU! Thank you!

Minaa HannanssFeb 24, 2025
Google

Jennifer LoughlinFeb 24, 2025
Google

Loreal KatzFeb 24, 2025
Google

A+ service.

c FieldsFeb 07, 2025
Google

Very fast and professional. Would definitely recommend

Maritza DeJesusFeb 06, 2025
Google

Great service. Arrived ahead of estimated time.

John GeorgeFeb 06, 2025
Google

This was a great experience with this tow company very personal friendly wait time was faster than anticipated I was very pleased.

Willie SimonFeb 02, 2025
Google

Compost was very responsive,, showed up on tone, explained the process and answered my questions

DONNA CARLTONFeb 02, 2025
Google

Very nice and fast.

Rachelle BobbittFeb 01, 2025
Google

I can’t recommend TowAway enough! Our car broke down unexpectedly in Saratoga while we were in town for a sports tournament, and we had no idea who to call for help. Thankfully, I reached out to TowAway, and Ryan was incredible from the start. He immediately arranged for a tow truck and went above and beyond by helping us find the best place for repairs. His honest advice and genuine support truly made a stressful situation much easier to navigate. The tow truck driver was also amazing—kind, empathetic, and even offered to drive me back to the tournament so I wouldn’t miss the final moments of my son’s game. Talk about going the extra mile! To top it off, Ryan followed up a few days later to check on how everything went and if we needed any further assistance with our vehicle. TowAway’s commitment to exceptional customer service is unmatched. They didn’t just tow our car; they took care of us like family. If you ever find yourself in need of roadside assistance in Saratoga, I would absolutely recommend them!

Amy KotachJan 29, 2025
Google

Showed up quickly and helped us out when stranded on a cold Sunday. Very accommodating and friendly

Paul AltomonteJan 24, 2025
Google

Great, friendly and prompt service

Robert RosenthalJan 18, 2025
Google

Great job driver was friendly I'm happy

Glen BurdoJan 18, 2025
Google

He called to tell me a jump start worked for him , though it did not work for me and gave me an option to not tow it. We still had it towed (today things to worry about) to the shop they changed the battery and all was great. They were prompt and respectful. Nothing was missing from my car either. Had issues with other yow services. These guys were great. Thank you

Rhonda DJan 18, 2025
Google

Great service driver gives good customer service

richard downerJan 17, 2025
Google

The driver keep me updated and meet the time frame for delivery of my car to my house. He was very curtesy.

Martin StallmerJan 16, 2025
Google

Fast and friendly, which is all you need out of a tow service

Jennifer FelitteJan 16, 2025
Google

Christine CarterJan 16, 2025
Google

The driver was very nice and efficient in his work.

Melanie “Mellieeee” PJan 16, 2025
Google

I called the tow company after my insurance request was sent and they texted the tow number. I wanted to verify the wait time (60-90min) to get my son’s car door unlocked (keys locked in running car) ..they reassured me they would be arriving sooner than text indicated. In fact , they ended up sending one of their guys within 10 min. They were friendly and professional on all fronts.

kristen CorcoranJan 16, 2025
Google

Tow away a great towing company and is very good at what they do, very knowledgeable about how to do their jobs and, how to treat their customers

Tom AckleyJan 14, 2025
Google

LiLi EvertsJan 11, 2025
Google

Needed a tow on Christmas Eve. They answered when I called, no machines or computers to get through, and picked up my car in less than an hour.

Brett BlanchardJan 11, 2025
Google

Car unexpectedly died on the road and called these fine gentlemen for a tow and repair (yes they work on cars and trucks!). Turned out my alternator was shot. They had it up and running the same day and they communicated with me the whole way through. Thanks again!

john combsJan 07, 2025
Google

Reda SJan 05, 2025
Google

Charles HellerJan 03, 2025
Google

Driver picked up my vehicle earlier than expected. Friendly and professional! Great customer service!!

NekoJan 02, 2025
Google

Mason was sent for roadside assistance for a flat tire through my GEICO insurance app. He was extremely efficient and also super friendly. Made a bad situation a little more bearable. Thank you, Mason!

Liz KuhlkinJan 02, 2025
Google

Timely, polite battery service.

SusanDec 31, 2024
Google

Amazing service . My car was towed back to my driveway. They took car of the car like there own. Driver was very nice .

James MaatiDec 31, 2024
Google

Very attentive and helpful operator, he got to me quickly and exceeded my expectations, he was super patient because my English is bad, I hope I don't need him again, but if I do I will definitely call him

Erick DouglasDec 30, 2024
Google

Great service on both occasions! On time and driver went out of his way when we had trouble unloading a forklift they moved for me. I highly recommend their services .

John HearnDec 29, 2024
Google

Great company to deal with thank you

Peter IencoDec 28, 2024
Google

I liked how the Towaway attendant arrived earlier than expected and was efficient

Shmek PhillipsDec 27, 2024
Google

Quinci WilliamsDec 27, 2024
Google

Naomi RomanoDec 27, 2024
Google

Great service very nice people

Jeff BunyanDec 27, 2024
Google

Nice guy quick and dropped it where we wanted it

michael mcgarryDec 19, 2024
Google

Satesh RamnarainDec 19, 2024
Google

The tow operator was amazing, he worked quickly and carefully to get suv to the shop for repairs. *****

Nancy WojciechowskiDec 19, 2024
Google

Roadside came very fast. Not much of a weight at all. Driver was very Efficient and courteous. No complaints at all… Well done.

Heather NicholsonDec 19, 2024
Google

They were faster than estimated. The driver was very professional and kind. Would definitely recommend.

Ganima DuffieDec 18, 2024
Google

An amazing, professional, polite, courageous and extremely efficient organization. .Not only did the team member arrive earlier than expected, he stayed longer than he had to to help me understand the cause of my problem. Really impressed with this company.

Julia LongDec 15, 2024
Google

Marcus BordenDec 14, 2024
Google

The person that helped was knowledgeable, friendly and very helpful!

janet morrisDec 14, 2024
Google

The person that helped was knowledgeable, friendly and very helpful!

janet morrisDec 14, 2024
Google

Car was dead in the driveway on moving day. The driver arrived quicker than the time communicated. Very personable and even offered to drive me to the hotel once the car was at the repair shop. Highly recommend this company

Anne AltstadtDec 10, 2024
Google

I wasn’t able to be with my vehicle when it was picked up and then dropped off at the dealership. I was completely counting on the driver to take care of everything. They did an amazing job, called me, kept me updated on the progress. I even called to make sure the vehicle was dropped off. Everything went perfectly and made this super stressful experience a little easier. Thank you

Elena SelivanDec 09, 2024
Google

The gentleman that showed up pronptly to tow my vehicle was the most exemplary towing experiences I have ever had! I had dogs, its was 15 degrees, the shop we first tried to drop to suddenly had no openings… and let me tell you about how he was able to even get to my car in a soace that hard for me to back into! Then we went to a crowded lot and he unloaded the car in another tight space. To top it off, the mechanic he works with offered to fix the car! That day! On top of it all, the guy who drove the truck was simply a cool local guy who loves dogs. Ultimately, I leased a new car but I would recommend these folks for a tow and a repair service. Ever step of this experience was excellent. If you have to deal with a breakdown, you want to be on the journey with THIS garage.

Jenney NiehausDec 08, 2024
Google

Thank you so much. Very professional

Sandra GouldDec 08, 2024

Frequently asked questions

How quickly does TowAway LLC typically respond to a towing request?

TowAway LLC is known for prompt response times, often arriving within 10 to 30 minutes after a call, depending on location and conditions.

What types of towing and roadside assistance services does TowAway LLC provide?

TowAway LLC offers towing with flatbeds and standard tow trucks, jump starts, tire changes, and assistance with disabled vehicles.

How does TowAway LLC communicate arrival times and updates to customers?

TowAway LLC frequently provides estimated arrival times and sends text message updates to keep customers informed about the status of their service.