We got tile flooring that looks like wood installed in our lanai. The process was great from beginning to end. The 2 men who did the install did a really great job. One day to install , one day for grouting, and it was done. But don't get me wrong, everyone else was wonderful, from the ordering of the tile, to the quick install date, to the followup. I would strongly recommend the Floor Shoppe.
About The Floor Shoppe
Discover the exceptional service and craftsmanship at The Floor Shoppe, a trusted flooring specialist nestled in the heart of Wildwood. Praised for their swift and efficient installations, The Floor Shoppe's team not only delivers high-quality flooring solutions but also ensures a thorough clean-up, leaving your space pristine. Their commitment to customer satisfaction is evident, promptly addressing any concerns post-installation. With a showroom staffed by helpful experts and a team of skilled installers renowned for their professionalism and friendliness, The Floor Shoppe stands out for its comprehensive and customer-centric approach to flooring. Whether it's a fresh installation or a future bathroom remodel, The Floor Shoppe is the go-to destination for all your flooring needs.
Customer reviews
Showing 51–100 of 104 published reviews.
Quality of workmanship was excellent
Got great advice on my project, very professional job and absolutely pleased with results. Would highly recommend.
Everyone at the floor shop was very knowledgeable when we were choosing flooring. Very impressed with the installer’s work. Showed up when promised, put in full days and cleaned up before leaving each day. This was the second time I have used them. I highly recommend them.
Great experience at every step of the process. All staff were very curious and professional. Would recommended them.
We decided to move away from carpet and continue our red oak flooring into the master bedroom. The match on the flooring was spot on and the bedroom floor now being a hard surface is such an upgrade. Mike the installer was courteous and very professional. We also had a repair to the original floor that he was able to match perfectly, which required a lot of attention to detail. If you have a flooring project, I would highly reccomend the The Floor Shoppe.
Quality of workmanship was excellent
We are very much delighted with our new kitchen floor! Your team of installers are really talented professionals. We are so impressed with their work and their work ethic. The Floor Shoppe is really blessed to have such a talented team! Thank you for sending them to our home. Bruce and Lynne Boyle
Absolutely great experience from start to finish. They did fantastic work and everything was so smooth. Can’t say enough great things about the Floor Shoppe
We love our new floors. Customer service was amazing. Special thanks to Angela and Bobby. The crew was prompt and cleaned up after their work !!!
We could not ask for a better experience!! This was a class act from sales to installation and scheduling/inspection. Angela in Sales and Bobby in Scheduling made everything go smoothly. Our team of installers were great, always professional and polite. Their focus was on quality workmanship and customer satisfaction, delivering both with a smile.
We are repeat customers of The Floor Shoppe and have always been completely satisfied. The staff at The Floor Shoppe is friendly and knowledgable. We just completed a bath remodel and a flooring installation and were happy with both jobs. Thanks to Linda, Angela, and Bobby for always coming through for us!
Exceptional service from start to finish. Angela was a pleasure to work with and the installers were excellent. I’m very pleased with the finished product. I highly recommend.
From our initial browsing for a new floor at the floor shop where Charlie was very accommodating and patient with us as we went back-and-forth so many times and took lots of samples home. Through the whole install with the wonderful men team that installed our floors professionally, and we’re friendly And just did an excellent job! We were many times interfering because we have a little dog and they were so kind to our dog and to us and worked around us. This is the second time I have bought floors from the floor shop and if I ever needed a whole house again, I would go to the best! The Floor Shoppe, INC
This is a floor shop with many years of experience in the Central Florida area. The shop is well stocked with possibilities and you can take home samples to help you make your decision. Angela , the sales assistant manager who assisted us is knowledgeable and patient in helping customers make a decision. Bobby , the project manager kept our project on track and helped us get some little things done to finish our project. Marvin , our installer, and his son Josh were meticulous in completing our project and did a beautiful job. They were a pleasure to have in our house. They showed up when scheduled and finished as soon as they could have. An excellent company to work with.
We’re so happy with our new backsplash!! It makes such a difference in how our kitchen looks. All parties involved from sales to installation were very knowledgeable and professional!
Help with the selection was great. The installation went smooth from start to finish. The installers were very professional and did a great job. My floors look great and I am very happy with the results.
Nice job on install Furniture put back accurately with felt type protectors put on all ends where we requested Clean up done very well All these other items were fixable, but perhaps wearing gloves when replacing items and being a little more careful in moving large items: Black finger/hand prints on a few white furniture pieces and door frames Large puncture gouge in top of doorway trim into bedroom Black smear marks on corner and attached back area of leather couch
The Floor Shoppe did a great job installing my new floors. Did most of my house in 3 days, just like they said. Looks good!
Pleasure to work with Sam in sales. The installers did a great job, very professional and very friendly. Arrived on time, made smart suggestions and answered all our questions.
The Floor Shoppe has been wonderful to work with. Every single person we have interacted with within this company has been an absolute pleasure. Communication, punctuality and professionalism is of the highest caliber here. We are very happy with our floors as well as the fact they stand behind their work. We will definitely use them again as well as recommend them.
Shopping for quality carpet was an excellent experience with The Floor Shoppe. Angela was knowledgeable, professional, and friendly. The installers were courteous and did a good job moving furniture and did an excellent job overall with only two flaws. The walk through after installation was only to pick up the final check and the point was not to address installation concerns that I had. I have provided two pictures of the flaws. One was pocket door covers that were snapped off and not replaced, just discarded and not mentioned. The second was fortunately in a closet where glue got on the top of the carpet, making it look strange. Overall I am very pleased with the carpet quality and installation. If the follow up had been more substantial, I would have given five stars.
Great job!
Recently, The Floor Shoppe replaced existing backsplash tile for me. They cut out the existing sheetrock with tile on it, replaced it with new board, and then tiled. They did an excellent job from the beginning to end! Very professional!
The Floor Shoppe is excellent in sales and service. They are definitely a “customer for life” company.
We replaced carpet in 3 rooms with matching tile to the rest of the house. We’re very pleased with how well it turned out and the workmanship to get it done. The installers cleaned up any residue. Angela and Bobby were very easy to work with, thanks! I highly recommend the Floor Shoppe.
The Floor. Shoppe I stalkers are meticulous
We recently bought a home that had 3 rooms of badly soiled carpet. We found out the name of the tile that was used in the remaining areas of the home and contacted the original installers, Floor Shoppe. Sam of The Floor Shoppe, immediately sent out a person to measure and he ordered the tile! It was delivered quickly and installed before our furniture. I can't say enough about this business. They are thorough, friendly and professional!
Very knowledgeable and went above our expectations
Great customer service from start to finish
Everything is wonderful, floors look great very satisfied with work and workers. All very nice , very polite. Thank you.
Good work, efficient, friendly, Clean, and courteous!
They did a great job and made the process easy. I would definitely will use them for any future flooring needs. The price was good,
Started with our laundry room and patio..seamless from start to finish..then we did our whole house..Angela was great as was Bobby..Our installers were fantastic..would highly recommend this company for any and all your flooring needs.dark floors before Light gray is after..
Great job service was awesome
The Floor Shoppe was easy to work with and was very professional. They stayed on top of the whole process of tiling our lanai and the installation was top notch.
We have used the Floor Shoppe twice and continue to be a satisfied customer. Professional, knowledgeable sales people and super great installers!
The floore Shop had very experienced team that was able to take the glued on hardware floor off in a day and half. That in itself was amazing because it was an intense job! Then the next team came in to lay the floor and they also did a fantastic job. It was a very good experience! Will use them again in near future!
The Floor Shoppe did a great job. We had their two best installers finish ahead of schedule, cleaned up every evening and were genuinely nice guys. Alex and Andre are the best!
Our experience with the Floor Shoppe was 5 stars from the help we got from Angel in the show room to the professional way Rob and Chris handled the installation of our new floor. Would highly recommend the whole crew and would hire The Floor Shoppe again but we have no more floors to replace. Maybe in the future we'll move on to remodeling the bathrooms with them!
Frequently asked questions
What types of flooring and tile installation services does The Floor Shoppe provide?
The Floor Shoppe offers installation of various flooring types including tile, laminate, luxury vinyl, carpet, and backsplashes, as well as repairs and replacements.
How does The Floor Shoppe handle project scheduling and communication?
They maintain clear communication throughout the project, provide timely scheduling, and follow up to ensure customer satisfaction.
What can customers expect regarding professionalism and cleanup during installation?
Installers are described as professional, courteous, punctual, and they clean the work area daily, taking care to protect furniture and complete the job efficiently.