On time, polite, explained exactly what they were doing. Excellent service.
About Solar Service Professionals
Solar Service Professionals in Sherman Oaks is a trusted ally for solar system maintenance and repair. Praised for their professionalism, punctuality, and quality service, they have garnered a reputation for excellence. Technicians like David Barras are commended for their expertise and efficiency, swiftly resolving issues and ensuring systems operate at peak performance. The team's dedication extends beyond repairs to include comprehensive support, such as handling warranty paperwork and providing insightful consultations. Clients appreciate the company's proactive approach to managing "orphaned" systems from defunct providers, offering peace of mind for a significant home investment. With a commitment to customer satisfaction and a knack for tackling complex challenges, Solar Service Professionals is a go-to for reliable solar service.
Customer reviews
Showing 101–149 of 149 published reviews.
The installation Tech was very thorough and kept me informed while working at my house. Friendly and knowledgeable.
Outstanding Service. Isaac was phenomenal, he went the extra step to inspect my panels on my roof as well.
I was really happy with the service. Isaac was really nice and explained everything to me. He knew what he was talking about and you can tell he cares for his customers. Would use them again.. Thank you
Isaac, very informative in explaining what was going on with our system, waiting on written report to rectify original contractors completed installation issues.
Great job and solved our problems
Contacted them for some help troubleshooting our solar system that was installed by a different company. They managed to help over the phone and send me some PDF info that helped me get the issue found.
I highly recommend Solar Service Professionals. They are not only professional, expedient and expert but they are incredibly friendly - which is always reassuring when it comes to complex issues like solar energy. These guys are great.
Luis was fantastic and I will always ask for him in the future!
My tec Isaac was very knowledgeable and very nice to talk to
Isaac came out and diagnosed my problem that the last guy had no clue on. My solar is finally up & running again after months of being down. Thanks Isaac ! I'm sooo happy! I love saving $ !
Luis and Solar Professionals were reliable and professional.
After suffering through a previous solar company that installed an incomplete solar back-up system to connect with our existing Solar panels installed in 2014, Solar Service Professional were very responsive and reinstalled and added the necessary components to provide us with back-up in the event of a power outage - WE have experienced two power outages here in Venice during the past couple of months, and the most recent one occurring last week, proved that Solar Service's work was great and allowed our home to be protected and reestablish our power almost immediately after the power went out - This was very comforting and I highly recommend their professional work and results to anyone needing protection from power outages - Steve
Great service. Friendly and knowledgeable service.
Very helpful and honest I would recommend them for sure
Luis is very knowledgeable and made me feel comfortable letting him work on my inverter. He’s respectful and courteous and explained everything. I would highly recommend Solar service professionals!
Positive: Professionalism
Josh was extremely knowledgeable and helpful. He helped me trouble shoot my solar concern and guided me in the right direction. He was patient and professional. I am grateful for his help.
Isaac knows what’s he is doing. He’s so professional and we really appreciate him explaining everything to us.
Great friendly customer care and support, above and beyond what was expected. I would definitely refer and recommend them to anyone interested in solar
Positive: Professionalism, Quality, Responsiveness I had a great experience with this company. The workers are very knowledgeable. Would definitely recommend.
The technician answered all my questions and gave some good advice.
Isaac was on time, professional, and very knowledgeable. The price to come out and diagnose the problem seemed a little high, but this may just be the going rate for a company this good. Not a fan of public posting, but here it is.
Isaac was on time and very professional. He answered all of our questions and was able to diagnosis the problem. He ordered the parts needed to repair the problem and instructed us to contact Solar Solutions when the parts arrived.
The Technician, Isacc, was super. The service was a bit expensive for what was done.
Isaac was on time, Courteous, very knowledgeable and informative. He asked me if I had any questions before he left. And said if I had any questions at all I could call him. Great job!!
Isaac was excellent very knowledgeable about solar unstall repair and operation. I learned a lot!
Isaac was very professional, knowledgeable, and very friendly. He knows what he is working on and went above and beyond to solve the issue with my system and help me understand how to keep it optimally running. Thank you
This team installs and services solar installations which makes the quality of their work better. They see what breaks over time on other projects and bring this experience to their own. This is my third project with them. My first was servicing a short in my system caused by an oversight by a different installer who had gone out of business. ”
The technician was on time, courteous and knew his stuff. The inverter replacement took about 2 hours. He cleaned up after completing the job. Will definitely use again if needed.
Christian, the dispatcher worked with me to get someone here within my timeframe and Issac arrived on time and on a Saturday (thank you Isaac). He performed the maintenance and checks then explained what was going on. Thank you Isaac and Christian!
We were very pleased with the technician that your company sent us. Issac was very professional, knowledgeable and helpful. He explained our system and helped us to better understand not only how it worked, but also why it wasn’t.
Isaac Gutierrez is a talented professional who did an excellent job in both repairing my solar panels and cleaning them. Thank you!
Issac was excellent. Very friendly, respectful. He did an excellent job and was extremely helpful explaining what he did and how it worked. He answered all my questions with a lot of knowledge. We are very glad we went with your company.
They came in and repaied my solar system. The company that installed my solar are gone so these guys were a lifesaver.
Proactive and proficient.
Great
On time
Project: Repair Solar Panels For Electric System Very communicative
Great customer service and friendly employees. Completed all work in a clean and timely fashion. I highly recommend Solar Service Professionals for all your needs. Laura Bailey
SSP was great on all counts. Our inverter failed but SSP did all the work with SolarEdge to get a replacement under warranty. When there were some compatibility complications with the Internet connection, SSP worked with SolarEdge to resolve those--despite SolarEdge being clearly difficult to deal with (consistent with my personal experience with SolarEdge). Eventually SolarEdge sent out a new comm board and SSP came out to install it, and everything was good...except that SolarEdge never sent a reimbursement check for a needed part. After months of pestering, SolarEdge eventually sent the check (thank you, Daniel/SSP for sticking with it and finally getting SolarEdge to send the check!). So, we can't say enough good things about Solar Service Professionals. if we do have another problem with our solar system we will call them without hesitation. I wish all service companies were as good as they are.
and orders. Josh spoke professionally and had a great communication throughout the whole process. David was also awesome throughout this whole experience. David inspected the solar panel set up and determined that the inverter box was defective. David ordered the defective item and had it delivered to the home address. When the item arrived Josh set up an appointment in a timely matter. David came on time to all the appointments that was made and also called ahead of time to inform that he was on the way. David also spoke very professionally and communicated very well. When David replaced the defective item, he explained the solar set up process and assisted in explaining how the solar process worked. Josh then arranged the rebate procedure which was above and beyond because as a client it may have been improperly submitted. Josh then set a reference number for us to follow up with the rebate. Josh and David provided one of the best services a client can ever imagine. Best regards and well wishes to Josh and David as it is a reflection to the company and I hope for them to get a raise and recognition for the service they have provided
I highly recommend Solar Service Proffesionals. We had a existing system from a company which went out of business. Thank goodness for this company who is able to continue looking after our solar system. Daniel their technician came to have a look at our system and was amazing. Explained in detail and easy to understand terms facts about our system and the process to improve it. He was extremely professional. Josh followed up with a call saying he would go over our LADWP bills as well as what Daniel found on site and then call to give me different options. Plus if a problem was found with our Inverter and had to be replaced would do the warranty paperwork. This is very reassuring as most solar companies would not take over an existing system because of the warranty issues. So glad that the owners of this company had the foresight to set up a business which looks after people like ourselves who have been “orphaned” by solar companies going out of business. We consider solar a huge investment for our house, so to have our system be maintained by this amazing company is extremely reassuring. Would give 10 stars if I could!!!!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value. I love this solar Service Professionals. The Technician David Barras had our system up and working within 2 hours. This system hasn’t worked properly since day 1 of installation and then company goes out of business. I can’t thank them enough for solving our issues with our solar system. One of the inverter’s is not working and they found it is still under warranty. If you need solar service on your system this is the company to hire. Thanks Solar Service Professionals I am looking forward to a long partnership with you monitoring our system. The Technician David Barras was so helpful to me, Professional, on time and just a superb young man.
Frequently asked questions
How quickly can Solar Service Professionals schedule and complete a solar system service?
Appointments are typically scheduled promptly, with technicians arriving within a reasonable time window and often completing repairs or diagnostics the same day.
What can I expect from the technicians during a service visit?
Technicians are professional, knowledgeable, and communicative; they explain issues clearly, answer questions, and provide advice on system maintenance and monitoring.
Do Solar Service Professionals handle repairs for older or previously installed solar systems?
Yes, they service systems of various ages, including diagnosing and repairing issues from prior installations, even if the original installer is no longer in business.