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BUSINESS REVIEWS

Restano Heating and Cooling

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About Restano Heating and Cooling

Restano Heating and Cooling, nestled in the heart of Pittsburgh, is a trusted provider of top-notch HVAC services. Renowned for their professionalism, punctuality, and responsiveness, they have garnered glowing reviews for their exceptional workmanship. Whether it's installing a new A/C and furnace, or performing intricate repairs like fixing a Kohler Shower thermostat, Restano's team, including the highly praised Frank and Chris, delivers quality service with a smile. Their commitment to value is evident in their competitive pricing and the added perks of service contracts. With a reputation for going above and beyond, including liaising with city officials for inspections, Restano stands out as a reliable choice for all heating, cooling, and plumbing needs.


Customer reviews

Showing 101–150 of 576 published reviews.

Google

Replaced our 22 year old furnace & AC, rerouted a duct in the garage and installed a new Ecobee thermostat. Easy to schedule for a quote and once accepted, we were scheduled for the following week. Reasonable prices, professional and friendly employees. We've used them before for plumbing services as well. Great job! Thanks!

JMay 10, 2023
BBB

Restano has been super reliable, responsive to emergencies and pleasant to deal with. They do high quality work in my experience which includes plumbing installation and repair as well as furnace and heat pump installation.

Phillip BMay 05, 2023
BBB

I was scheduled for my new AC installation in less than five days. The installers were professional and respectful of my home.At this point, I became a VIP client and was told if I had any problems I would be put at the top of the list for Service. I would highly recommend Restano for heating, cooling and plumbing issues.

Amy SMay 05, 2023
Google

Andrew DrilakMay 04, 2023
Google

David KostMay 02, 2023
Google

Sergey AnikanovMay 02, 2023
Google

it was tough install. service tech did an awesome job

carl miseraMay 01, 2023
Google

Our furnace stopped working on a Thursday, technician came same day and he and I decided not to repair a 20 something year old furnace. They came the next day and installed a new furnace. Unfortunately, an electrical short caused by our AC caused the new furnace to malfunction Saturday morning and a technician came same day and got it running. The following week they came to troubleshoot why the AC was causing the problem with blowing a fuse in the furnace. Technician determined the problem and fixed it. Also we had Restano install a new dryer vent which had to run through our garage to reach the outside as the rear of the house is below grade. We could not vent it in that direction. During the process a piece of concrete block fell into our laundry tube and punctured it causing water from running washer to leak over the floor. No damage, but Restano came within an hour of calling and installed a new tube. I had them replace the old faucet for the tub, too. We paid no extra charge for these services other than for my request to install new laundry tub faucets. There quick responses to all out needs will continue to make us a Restano customer.

Richard CaughertyApr 28, 2023
Facebook

I hired 412 Ductless to install air conditioning in my 100-year-old house that has hot water heat. The salesman, Brian showed up right on time and explained the process thoroughly to us. He was personable and knowledgeable and really made us feel comfortable. His quote was provided in a professional format and in a timely manner, which is more than i can say for the other two companies we reached out to. The technicians, Paul and Josh, showed up on time each morning, were very polite and did a wonderful job. They covered and protected everything and cleaned up each day. They treated our home as their own. I would recommend 412 Ductless and would not hesitate to call them again in the future.

Alison Cherubini StoreyApr 12, 2023
Google

Chris was on time, professional, pleasant and efficient. Would recommend. Left work area very neat and clean.

Sandi HarrisApr 10, 2023
Google

Did a great job.

Louis TumminelloApr 05, 2023
Google

We used 412 Ductless to install our mini splits, and we are so happy with the results. They installed five indoor units and two outdoor compressors. They were always extremely responsive and professional, and they finished the install early and took extra care with all of the outside lines to make sure they blended in and were cleanly installed on the outside walls. Everything went as smoothly as it could have, and we highly recommend them for anyone wanting to install a ductless system.

Emily VadenApr 04, 2023
Google

Positive: Professionalism Austin was our installer. and he did an outstand job. He kept. us updated throughout the entire process of the installation. I would recommend his team to anyone.

glenn lycansApr 04, 2023
Google

Positive: Professionalism, Punctuality, Responsiveness They were timely and professional. They did a great job installing the new furnace. Service: Heating system repair

Al DelissioApr 03, 2023
BBB

Great overall experience! I had my furnace and central A/C replaced. Knowledgeable, professional and competitive. ***** answered all my questions, he was very knowledgeable with his presentation. ***** and **** completed the install in a timely manor. Very clean craftsmanship, and professional. Overall experience was amazing. The entire process from first call to job completed in less than a week. It is rare to find a company like Restano. I will definitely recommend to friends and family and to anyone that is looking for the services they offer. Thank you.

Joseph GApr 03, 2023
Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueGreat overall experience! I had my furnace and central A/C replaced. Knowledgeable, professional and competitive. Brian answered all my questions, he was very knowledgeable with his presentation. Chris and Will completed the install in a timely manor. Very clean craftsmanship, and professional. Overall experience was amazing. The entire process from first call to job completed in less than a week. It is rare to find a company like Restano. I will definitely recommend to friends and family and to anyone that is looking for the services they offer. Thank you.

Joseph GrossiMar 21, 2023
Google

Positive: Professionalism, Quality, Responsiveness Have used Restano several times and always appreciate their skilled work and service. Services: Shower installation, HVAC system repair

Samuel FewsterMar 06, 2023
Google

Positive: Professionalism, Punctuality, Responsiveness Tech was very professional and explained the issue well. He was able to come out the day after I called and fixed the issue same day. Will definitely call them again in the future Service: Repair HVAC

Eddie JorgeMar 01, 2023
Google

Great price, efficient, very polite, and knowledgeable. Very happy with their service. Services: Install thermostat, Install AC, Heating system installation

Joseph WeidenhoffFeb 13, 2023
Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Matthew was very professional and explained about the types of filters (we have 2 furnaces) to maximize efficiency and keep our furnaces running better. Services: A/C system maintenance, Heating system repair

Mary Ann StoopsFeb 02, 2023
Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value The installers were prompt, very professional, knowledgeable and responsive to questions. We are long time clients of Restano and have always been pleased with their products and service. Services: Install AC, Install thermostat

Susan BurgessFeb 01, 2023
Google

Service: HVAC system maintenance Positive: Professionalism, Punctuality, Responsiveness

Mark McCallJan 30, 2023
Google

Had furnace and air conditioner replaced,best price out of three estimates,Installers were very professional ,polite, efficient!Give the whole experience a 10star rating,and highly recommend Restano!!

John SabatJan 27, 2023
Google

From my initial and followup contact with the dispatcher through to the completed work by the plumber, my experience was outstanding -- including the kindness, efficiency and expertise!!! Service: Toilet repair

Shelley BeckJan 13, 2023
Google

Positive: Professionalism, Punctuality, Responsiveness Upon initial contact, scheduling fairly quick. Parts easily obtained and assembly expedient All in all good friendly, competent service and informative dialogue. Service: Heating system repair

Andrew LecceJan 12, 2023
Google

They answered my call very quickly. They were very professional and installed my new furnace and cleaned up when they were done. Service: Heating system installation

Mark EarliwineJan 12, 2023
Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Restano's replaces a steam boiler. It was a big job, so I got 3 quotes. Best price and fine work. Service: Heating system installation

Jonathan CohnJan 10, 2023
Google

Prompt efficient service. Took time to answer all questions. Service: Heating system installation

MARY CARTERJan 10, 2023
Google

They are wonderful to work with. I have them service my plumbing and my heating. They have been very responsive to my needs, are very knowledgeable, and always come up with solutions to the problem in a cost-effective way. Highly recommend them

Joan FioreJan 09, 2023
Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value The process was smooth and flawless. Service: Heating system installation

Brian RutkowskiOct 10, 2022
Google

We have been dealing with Restano for over 20 years and have always found them to be prompt, courteous and friendly. On this job they proved to hold true to that standard. We will continue to use Restano for all of our HVAC & plumbing needs.

Douglas MildnerSep 21, 2022
BBB

Air conditioner stopped working. Called and 4 hours later a service person arrived and did a great job in getting it to work again. Service teck was very personable and nice . Very happy with service

Carol ciccoSep 01, 2022
Google

Service: A/C system repair Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Joyce WhiteAug 12, 2022
Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Matt was very professional, a gentleman and he had excellent expertise to solve the problem efficiently and effectively. My air conditioner only needed to be cleaned and a few hoses needed taped. He was very ethical. Thank you ! Service: A/C system repair

Gail FioreAug 01, 2022
Google

Laura Was the best pl ummer we ever had here she was phenomenal explained every aspect of everything she was doing would recommend her to anyone on a scale 1 to 10 she was a 10

Dorothy SmithJul 29, 2022
Google

Positive: Professionalism, Punctuality, Quality, Responsiveness Chris was very professional, knowledgeable, friendly and kind. He took the time to explain what he was doing and to answer our questions which we greatly appreciate. We would definitely recommend this company ! Services: Garbage disposal installation, Garbage disposal repair

Linna S.Jul 25, 2022
BBB

I have been using Restano for the past 20 years. Everyone is always very pleasant and I have enjoyed working with them. My service advisor was most helpful, as always. I really trust them and I am very happy with the service I receive.

Linda WJul 20, 2022
Google

Positive: Professionalism, Punctuality The workers were professional and knowledgeable. They answered all my questions. Would recommend to anyone. Services: Ductless heating & A/C services, A/C system repair

Nichole ToyJul 19, 2022
Google

Positive: Quality Very professional service and the installers were on time and very polite. Service: Ductless heating & A/C services

Alyssa LeyaJul 19, 2022
Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Restano always provides prompt & professional service. Matt did a great job diagnosing the AC issue and fixing it quickly. Services: A/C system maintenance, A/C system repair

Sharon RosattiJul 13, 2022
Google

The installers were on time and very professional. Would recommend to my family and friends Service: Ductless heating & A/C services

Austin ToyJul 13, 2022
BBB

Excellent service! it was a complicated pumb job that required diagnosis and unusual repair work. ***** did our work, he is smart, very professional and friendly! We would highly recommend Restano and ***** to anyone in need. They stood behind their fixed price quote even though they had to come back for additional work with an extra part. Very satisfied! They are our official HVAC/plumbing team now!

Rich DiclaudioMay 16, 2022
BBB

***** is a great plumber. He came to our home to review the job, gave us quite on spot and then came to repair/install new plumbing fixers as agreed. ***** is very skilled plumber.

Gobinda sahaMay 14, 2022
Google

Service: Install AC Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Arlene CrownMay 11, 2022
BBB

Initial consult was accurate and helpful when other suppliers couldnt figure out the issue. Quote was reasonable and had Restano come back out to finish the job (scheduling was easy). ***** and ****** were professional, friendly, and did a great job minimizing access damage. Would absolutely have them back for other issues/repairs.

Marla BMay 04, 2022
BBB

We have worked with Restano for our heating and cooling system replacements and are just as happy with their plumbing solutions! ***** assessed the problem, provided a quote and way professional, friendly, and very efficient! Were customers for life

Linda TMay 02, 2022
Google

Called Restano on Sunday morning due to a leaking hot water heater. Chris was here within a few hours. Very professional and friendly, did a fantastic job, would highly recommend !! Service: Water heater repair

Colleen RadocajMay 01, 2022
BBB

The technician came early, communicated well, took care of the job and wore booties to keep my house clean. What could be better!?!

Rebecca brentApr 29, 2022
Google

Positive: Professionalism, Punctuality, Value Chris came out to fix an issue with a leaky valve, suggested we purchase a new water heater based on a few key factors. WIth some discussion, we moved forward with a new water heater. They were able to install the new one within 3 hours and now we are good to go for years to come. Highly recommend Restano for any residential needs. They are super friendly, on time and very knowledgeable. I will be continuing to use their services throughout my lifetime. Service: Water heater installation

Phil Henry ProductionsApr 27, 2022
Facebook

We called Restano for our new dishwasher installation.We heard scary install stories about big box stores so we didn't want to chance out install. We called Restano because they have done a variety of projects for us over the past few years and have been reliable, helpful and successful. We had Chris install for us today and he did a great job.

Michele RileyApr 19, 2022

Frequently asked questions

How punctual are Restano Heating and Cooling's installers for service and installation appointments?

Installers consistently arrive on time for appointments and begin work promptly, often completing jobs efficiently and cleaning up the work area thoroughly.

What types of HVAC and plumbing services does Restano provide?

Restano offers installation, replacement, repair, and maintenance of HVAC systems including furnaces, air conditioners, heat pumps, ductless units, boilers, and hot water tanks, as well as plumbing services such as leak repairs, drain clearing, and pipe replacements.

How does Restano handle customer communication and education during projects?

Technicians and staff communicate clearly, answer questions thoroughly, explain equipment operation and maintenance, and keep customers informed throughout the process to ensure understanding and satisfaction.