BUSINESS REVIEWS

Rainforest Moving and Storage

8211 Sea Island Way, Richmond, BC, V6X3A3, Canada

About Rainforest Moving and Storage

Rainforest Moving and Storage, based in Richmond BC, is a highly recommended moving company known for its punctuality, friendly service, and professional handling of belongings. Customers rave about the efficiency and care taken by the moving teams, ensuring items arrive undamaged and moves are completed swiftly. The movers are not only on time but often early, and they offer a range of options to cater to different moving needs. The overall sentiment is overwhelmingly positive, with many reviewers stating they would use Rainforest Moving and Storage again for future relocations.

Customer reviews

Showing 51–100 of 119 published reviews.

Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Rainforest moving helped us move across the lower mainland and also rented us durable plastic moving boxes. The boxes were much better than the cardboard ones I had previously used. The service was right on. The owner, James, was very responsive, yet not pushy. I recommend them and would use them again.

Google

Positive: Punctuality On time, friendly and efficient. A stress free experience from making the reservation to the end of our move. We will use them again!

Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Excellent service. Would highly recommend

Google

Made our move easy and worry free. Efficient and professional. Would recommend them 👌

Google

Positive: Professionalism, Punctuality I hired Rainforest Moving to help with my post recent move. We had two movers and a big truck which was perfect. They arrived on time and started moving things almost immediately which was great. As Covid protocols are in place, both movers had masks on. However, I understand moving it alot of hard work and so their masks weren't always completely covering their faces which was a little concerning at times, however they were quite respectful of keeping distance. They moved all the things from my condo efficiently which was great! I did find the overall final price to be a bit higher than I thought it would be. I also wasn't provided with a final receipt for the charges. Overall, the guys did a great job and kept all our belongings in tact!

Google

Positive: Professionalism, Punctuality, Responsiveness

Google

Positive: Professionalism, Punctuality, Responsiveness, Value

Google

Positive: Professionalism, Punctuality, Responsiveness, Value

Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Awesome service, very organized and a great team of strong, friendly movers.

Google

Positive: Professionalism, Punctuality, Value Excellent service from the time of quote and booking to when the movers wrapped up the job in excellent time. The movers (Sean, Nick & Sergio) were professional, courteous, and very nice to work with. I would not hesitate to recommend Rainforest Moving and Storage.

Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value We used Rainforest for moving our three bedroom condo. They showed up on time and the crew was really friendly and courteous. They wrapped our furniture in moving blankets so nothing was damaged and because our move is temporary, they have kept everything wrapped up in storage so it's ready to move again without all the work. We're very happy with their service and look forward to using them again for our next move.

Google

The movers were on time and moved within the time frame we discussed. They worked fast. The price is good compared to other companies.

Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value. We had Rainforest move us from Port Coquitlam to Sidney on Vancouver Island. They came and quickly packed the truck to overflowing since we had really underestimated the amount of stuff we had. All turned out fine though and the next morning all our belongings were delivered in good condition to our new house. Great bunch of guys and quality movers.

Google

Positive: Professionalism, Quality, Responsiveness

Google

Positive: Professionalism, Punctuality, Value Very fast and professional service.

Google

We have used the moving services of Rainforest Moving 6 times over the past several years. They provide a solid professional service. We also utilized both there storage bins, cardboard packing boxes, paper and labels which they supplied at our convenience.Their owner is extremely reliable, friendly and professional. We also found their moving team to be trustworthy, respectful of our property and friendly. We would always recommend Rainforest as an A1 class business!!!

Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Google

The Rainforest movers were friendly, courteous and very efficient. A smooth move all the way around.

Google

Excellent in every way. I emailed for an estimate about 8 weeks before our move. James called me on a Sunday, came over to do a (COVID safe) estimate the next day which he provided in writing on the spot. It was by far the most reasonable one I received. James kept in contact with me and I was never in a position where I didn't know what was going on or what had to be done next. The day of the move Connor, Sean and the sweetest 3rd guy who's name has escaped me showed up on time. They were professional, polite, efficient, friendly going above and beyond what I expected. We had a ridiculous amount of boxes but they got everything finished much sooner than I'd hoped. Everything was held in storage for about 9 days then brought over by ferry to Vancouver Island. I was told ahead of time what ferry they would be on. The day of I got an early morning call saying they had managed to get an earlier ferry. We were so pleased to see the same 3 guys! The move in went the same as the move out. They set up beds, etc while surrounded by my friends and family who all fell in love with them...they were so patient with their new fan club. The only 'problem' we had was convincing them to eat some lunch we brought in for all of us. It doesn't get any better than this.

Google

We are very much impressed, I recommend everyone to use this service

Google

I used this moving company twice within the pandemic. I had to store my furniture and then move it. The 3 guys who came on both occasion were very professional, good humoured, careful and kind. I highly recommend this medium size company.

Google

We first discovered Rainforest Moving and Storage in 2015 when we moved from our house to an apartment condo. Not only did they pack and move our belongings, but they also assisted with the unpacking. We were so impressed with the services, that they had provided, that we called them in January 2020 to undertake another move to our newly renovated carriage home. Both of our moves were a smooth and pleasant experience. The personalities of the movers were an extra treat!

Google

I've used Rainforest Moving twice. Both times the movers were quick and professional with no damages. Will certainly use them again if I ever need to move.

Google

Rainforest moving was recommended to me by someone that had used them several times in the past. My experience right from the first conversation to completion of my move was very positive. I was moving just as the city was closing for the COVID “lockdown” and was obviously very concerned but they reassured me that unless they had an order to not do business they would complete my move. They respected the social distancing “rules” and completed my move with a friendly professional manner. They were a very good value for the cost. I passed on my recommendation to a friend who also just completed her move during the pandemic and she too was extremely pleased.

Google

Very friendly professional movers I’m actually probably may need you in the summer again thank you very much have a great if you could contact me and see if I do need you

Google

Very friendly movers. They took the time to come by my place before the move so they could give an accurate quote and make sure I would have everything I needed. I had two movers who took excellent care of my things moving my 2 bedroom apartment across town. They also rented me very handy plastic totes which was so much easier (and greener) than fiddling with cardboard boxes.

HomeStars

We had a big move in Richmond in August 2019 and James came over to provide a realistic estimate. We had insisted on a clean one-trip move and, thus, provided with two trucks and 4 great guys: Shaun, Gavin, Mike, and Rory. We just had so much stuff and the guys were working hard and steady the entire day. James had given us a heads up on a potentially challenging furniture piece that would be problematic to move, and it was just that – it was heavy and dangerous to move (though the guys tried) but finally had to be dis-assembled. We recognized the re-assembly would not be quite the same, however, they did a fine job! We're glad we were given the heads up on it. The guys also understood the toxic neighborhood we were moving out from and respected our wish that they not speak to anyone. However, one of the neighbors came into our house and climbed upstairs uninvited while we were not around. The guys politely ushered her back out on our behalf recognizing the intrusion and making it clear that she was trespassing. Very much appreciated! Overall, a great crew and we would have no hesitation in recommending Rainforest Moving.

Google

Moving day can be very stressful. I had a lot of stuff to organize, and a very narrow time window, with only a few hours of elevator time from the strata and cleaners booked to come in right after the move. The team from Rainforest Moving showed up right on time. They were all so nice, and very considerate. They were a very efficient team, and the move went great. No hidden costs, and they took great care with everything they moved. I was very happy with the service from Rainforest. I really hope I don’t have to move again soon, but if I did I’d use them, and I would definitely recommend them.

Google

This is the second time I use Rainforest Moving. First time in 2011 and again this year. James is very professional and easy to deal with. Moving date was arranged quite easily. 3 movers were on time, all very professional and very efficient. They did a great job moving our piano each time. It was carefully wrapped and well protected. My dining room chairs and coffee table are all nicely covered and protected as well. The quote James provided was very accurate and they completed the move within the time quoted. Their price is very reasonable and hasn’t really changed that much over 8 years. Will definitely use their service again.

Google

I highly recommend Rainforest Moving. James, the owner came out to my house and gave me an estimate of my move. And on moving day, 3 movers arrived, wrapped the glass that needed to be wrapped, they were very professional, hard workers, and extremely efficient!!! They completed my move before the estimated time and a little over $100 under cost that was quoted. I can’t say enough good things about this company, and without a doubt, I highly recommend them! One more bonus..they placed the furniture where I wanted it and boxes in the appropriate rooms which made unpacking so much easier. Thank you Rainforest!

Google

The 2 man crew was efficient, friendly, punctual & careful. The price was as quoted & quite reasonable. The truck size was more than sufficient.

Google

Spoke to James (owner) on the phone and he was very helpful in providing a quote and answered the questions. On the day of the move, the two movers arrived 20 minutes early and they were very efficient in emptying out my apartment. They wrapped all the big furniture to ensure no damages during the move. The job was completed in around 4 hours time. I was happy with their service.

Google

The movers were very pleasant , very accommodating Very efficient. I was able to move with their help stress free. I would definitely hire them again they have been saved on my contacts.

Google

Great service, friendly staff! Efficient and timely! Would recommend to anyone.

Google

Arrived on time and were careful with the handling of the furniture. The move was done in a timely fashion and to our satisfaction. Everybody were friendly and easy to communicate with.

HomeStars

The two movers were friendly and got the job done quick. Furniture was packed well and nothing arrived damaged. Would recommend Rainforest for anyone looking for an affordable and efficient moving company.

Google

Quick and efficient! Really friendly movers as well. Highly recommended!

Google

Very happy with the service I received from Rainforest Moving. The two movers were extremely helpful and polite and worked quickly. Will definitely be using this company again next time I move!

Google

Can't recommend Rainforest enough. They did an extremely large residential move for us -- lots of very heavy, fragile, and awkward pieces. They showed up on time, were in great spirits throughout and treated our stuff like gold.

Google

I really appreciated the service and support I received from everyone at Rainforest. From the initial quote, answering my many questions throughout my move and the packing, loading and unloading, really great people to work with. Their pricing was really good value, no overcharging, I got great value for money. I gladly recommend Rainforest to anyone planning a move.

Google

My parents had used Rainforest in the past when they moved after 37 years and they did a fabulous job. It’s no secret that moving is stressful. From start to finish, James and his team were authentic, kind and absolutely professional. (A rarity in this industry, really) We moved from a 3 storey narrow townhouse in Vancouver on a very busy street and small back alley with no room for a large moving truck. Add in 2 sets of “death stairs” (think steep and narrow) and it was pretty much set out to be the move from _ _ _ _. I’m happy to say it was exactly the opposite. The team we had came ready to work...HARD; and that they did. Not even taking one break until the job was done (though we offered!). Not one item was damaged en route to our new home. We were thrilled with the service we received...there were ZERO hidden costs - what you were quoted is what you paid. Ours was even less! We have no hesitation in recommending their services; they are truly a solid company

Google

Rainforest was amazing, fast, efficient, polite and funny ! They had our entire move ( family of 4 ) done in 3 hours flat. I totally recommend them.

Google

I have moved several times between 3 continents but the first time I had to choose a Vancouver company for a local move. From all candidates Rainforest was the most promising. Then we did the move. Several external factors (elevators not working, access to loading/unloading areas restricted, etc.) made it challenging, but despite all that the guys from Rainforest did a fantastic job. I would recommend James and his guys to anyone no matter how challenging the job might appear. Thanks James

Google

I used the packing as well as the moving services. I found that the Packers and Movers were very professional, careful, and fast. They didn't waste any time, and did things in a very efficient manner. They thought things out first before moving certain pieces so there would not be any damage to the furniture or house. I received an estimate ( which I was very happy with, but was actually more than what I ended up paying, )which was a happy surprise. Everyone was a pleasure to deal with, and the price was right as well. On Moving Day James came to check out how things were going, making sure I was happy and everything was going smoothly. I chose to have things packed in those Rubbermaid type frog bins, which cost a little extra but are much more efficient and easier to open and close as well as stack. Thank you and I would definitely recommend Rainforest Moving!

Frequently asked questions

How punctual and reliable is Rainforest Moving and Storage for scheduled moves?

Rainforest Moving and Storage is consistently reported as punctual and reliable, with movers often arriving early or on time and completing moves within the estimated timeframe.

How does Rainforest Moving and Storage handle customers' belongings during the move?

Movers are described as careful and respectful, using protective materials like moving blankets and wrapping fragile items to prevent damage during transport.

What is the booking and communication process like with Rainforest Moving and Storage?

Customers find the booking process easy and seamless, with clear communication from the owner or staff regarding estimates, moving tips, and scheduling details.