Rainforest helped us with a somewhat complicated home move (two households moving into one new unit) and were very easy to work with, worked diligently and efficiently on the day to get everything moved in (and even disassembled and reassembled some tricky furniture), and were very reasonably priced.
BUSINESS REVIEWS
Rainforest Moving and Storage
8211 Sea Island Way, Richmond, BC, V6X3A3, Canada
Write a reviewAbout Rainforest Moving and Storage
Rainforest Moving and Storage, based in Richmond BC, is a highly recommended moving company known for its punctuality, friendly service, and professional handling of belongings. Customers rave about the efficiency and care taken by the moving teams, ensuring items arrive undamaged and moves are completed swiftly. The movers are not only on time but often early, and they offer a range of options to cater to different moving needs. The overall sentiment is overwhelmingly positive, with many reviewers stating they would use Rainforest Moving and Storage again for future relocations.
Customer reviews
Showing 1–50 of 119 published reviews.
From the 1st call and quote visit James the owner was helpful and responsive. We had some difficult pieces to move but James assured his team would manage. When we had a hiccup on dates and had to store instead of only move, he quickly made arrangements to help us, adding an extra truck! Ryan and his moving team arrived on time and went to work carefully and enthusiastically! That was both for the move out, but especially the move back in! Ryan mentored and helped the crew and the results were exceptional. We downsized and the new lower floor staircase presented some unique challenges. Ryan and team rose to the challenge and delivered the furniture downstairs carefully and with no marks or scratches! Same main floor with some difficult to handle pieces with glass panels! Any special requests were also swiftly dealt with! Exceptional teamwork from all concerned and cannot commend James, Ryan and team too highly for the move! After 2 bad moves in the past and some anxiety beforehand, it was truly a pleasure to see the care, effort and Teamwork Rainforrest showed for our move. Many thanks for a great experience!!
I want to say that our movers were of the utmost efficiency, respectfulness, timeliness, friendliest and courteous to get our move completed! They were careful with our belongings and adhered to my wishes where to place things properly and safely in the U-Haul truck. I thank you.
Amazing experience. Guys were true professionals, wrapped up every singles item to make sure there is no damage. Will recommend to everyone.
On time, very fast and super friendly. Will move everytime with this company
The Rainforest movers were friendly, courteous and very efficient. A smooth move all the way around.
The guys were all very careful with our belongings and worked extremely hard. I would definitely use Rainforest again in the future if need be.
A reliable and capable team. The experience of moving was improved because of this team and the trust we could have in them.
I recommend these guys to everyone and I’ve used them twice so far. Great prices, quick and easy to book. They have boxes you can rent, which was very helpful. The moving boys are handsome too.
Respectful, very effective and professional. Thorough job, couldn’t have been any better. Very competitive rates, wouldn’t hesitate to recommend this company.
Punctual, experienced, polite, clean, hardworking, and efficient!
I have used Rainforest Moving 5 times and they have yet to disappoint . Punctual , reliable , professional , caring are just some of the positive words I use to describe Rainforest moving . Highly recommended .
On time and very speedy movers! Loved how respectful / careful they were, as this was the first time nothing broke in a move!
Positive: Professionalism, Quality, Responsiveness, Value I used Rain Forest to move my family home from Vancouver to Victoria. It was a great experience. Their team is responsive, respectful, and really efficient. They make the process easy.
Positive: Professionalism, Quality, Responsiveness, Value
Positive: Professionalism, Quality, Responsiveness, Value A+ customer service with my first call, answering all my questions and putting my mind at ease. When moving day came they arrived 15 minutes early, cost came in BELOW estimate, nothing broken or lost. Great group of men, highly recommend them! Don’t let the flat rate moving companies scare you away from the hourly. The flat rate companies estimates were double what I actually paid with Rainforest Moving and Storage (hourly). Thank you!!!
Positive: Professionalism, Quality, Responsiveness, Value Great service I would use them next time, no problem recommending them to my friends. Thank you Rainforest.
Positive: Professionalism, Quality, Responsiveness, Value James and his team helped us through a very large and stressful move, making the experience as positive and streamlined as possible. From James planning the logistics of the two stage move to Alan and his crew executing the actual moves, the daunting process was made so much easier for us. We so appreciated the professionalism, kindness and consideration demonstrated by each and every staff member we encountered. We could not have asked for better people to help us with our move. This is by far the best moving company we have worked with! Many, many thanks to James, Alan and all your staff!
I would happily hire Rainforest Moving and Storage again! These guys went above and beyond from the beginning of the process right through until the last box was brought in to our new home!!! Our move day was the first hot day of the summer and these guys just kept going and going. It was difficult to get them to stop and take a breather. You can’t go wrong here!!!
Positive: Professionalism, Quality, Responsiveness, Value James came out and gave excellent price and was very helpful throughout. The movers were fine young men came on time and took pride in their work I would not hesitate to use them again and would recommend them to anyone who’s looking for good honest company.
Positive: Professionalism, Quality, Responsiveness, Value Very happy with our recent move with Rainforest Moving. James came out promptly after I contacted him to give us a very fair quote. I liked how he was clear in what we needed to do to get ready for the move, he even gave us a booklet with moving tips. On the move day they showed up a few minutes early, we had 2 trucks. The guys were all very polite and personable and professional. The move went very smoothly. Highly recommend!
Positive: Professionalism, Quality, Responsiveness, Value They were prompt and efficient, worked really hard and we’re pleasant to work with. They were very professional and came well equipped to take good care of our items. I would certainly use them again.
Positive: Professionalism, Quality, Responsiveness, Value
Positive: Professionalism, Quality, Responsiveness, Value
Positive: Professionalism, Value Rainforest moving was great. We moved in the middle of a snowstorm and they kept everything clean as they slugged it through the snow. Sean, Sean, and Paul were great movers!
Positive: Professionalism, Quality, Responsiveness, Value Communication was good. The crew was friendly, courteous and professional. The move was accomplished quickly and the price was good. I’d recommend this company for your move.
Positive: Professionalism, Quality, Responsiveness, Value This is the first time we used Rainforest and they exceeded our expectations throughout the entire process. The crew were very professional, courteous and respectful. They all worked diligently to complete the move in a very timely manner. I highly recommend this company to facilitate your next move. A 5 star experience.
Positive: Professionalism, Quality, Responsiveness, Value On time and very professional. I have moved a lot in the past few years and having used Rainforest for the first time will for sure use them for all my future needs.
Positive: Professionalism, Quality, Responsiveness, Value So efficient, hard working and professional. I highly recommend Rainforest Moving.
Positive: Professionalism, Quality, Responsiveness
Positive: Professionalism, Quality, Responsiveness, Value I called James the owner and he explained the process and cost very clearly. The crew was on time, professional and thorough. I would definitely recommend Rainforest Moving to anyone who was looking for an honest moving company.
Positive: Professionalism, Quality, Responsiveness, Value Hi there! I am happy to share my experience with your company. I rreally enjoyed the efficient & friendly service from the movers at Rainforest. They were conscious & careful with delicate family antiques. I couldn’t have asked for better service or price. It was a very easy & stressfree move! Thank you 🙏
Positive: Professionalism, Responsiveness, Value The whole experience was excellent! Professional but friendly and personal at the same time. The booking was easy and the rate was good. The truck and guys showed up on time and moved everything carefully and in two hours. They kept my belongings safely on the truck overnight and showed up on time the next morning and moved me in to my new home within two hours. They were clean, respectful, and made the move enjoyable. There were no surprises and no hidden costs. I highly recommend them and would certainly use them in future.
Positive: Professionalism, Responsiveness This is our second move with Rainforest and they have been exceptional both times! Highly recommended.
Positive: Professionalism, Quality, Responsiveness, Value Moving IS stressful. Rainforest exceeded all expectations for us, while reducing our unnecessary stress. Time of arrival, very personable team, excellent packers, and moving truck loaders. We are so pleased with having chosen the Rainforest team.
Positive: Professionalism, Responsiveness, Value
Positive: Professionalism, Quality, Responsiveness, Value On time, thoughtful, helpful, professional and finished on time. Combine that with a reasonable price and friendliness and these guys are winners. I would not hesitate to recommend them or use them again.
Positive: Professionalism, Quality, Value The crew came earlier than expected so we started earlier. They were friendly and fast in their work. They completed everything in less than 5 hours. We commend them for remaining upbeat all through the 5 hours because that was a lot of hard work given we didn't have an elevator, it was a bit of a walk, plus the 2 flight of stairs to lug the books, bed, and exercise machine. The price was very reasonable and the service was excellent! Extend our thanks to the crew😀
Positive: Professionalism, Quality, Responsiveness, Value Excellent service. I wouldn’t hesitate to contact them again.
Positive: Professionalism, Quality Great service. Went above and beyond on our move during a heat wave. Movers were very professional, polite, had a great attitude about all of the stairs in our townhouse, and didn’t damage any of our things. Would definitely recommend and use for future mov
Positive: Professionalism, Quality, Responsiveness, Value
Positive: Professionalism, Responsiveness Would recommend this moving company to any of my friends and family
Positive: Professionalism, Quality, Responsiveness, Value
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Positive: Professionalism
Additional Google reviews
These stored four- and five-star Google reviews supplement the request history above. They may overlap with that history and are not added to its total.
Below you'll see a photo I just took ofJames, Ryan and Owen. They just worked their butts off; it's late afternoon - and they're STILL smiling. But nothing can match the size of my smile. Because this is the SECOND time Rainforest Moving and Storage has moved me - so I dare anyone to write a more BELIEVABLE review than this one. Can't be done.
I picked these guys for our apartment move based on the excellent reviews, and was not disappointed. Communication and booking were seamless, and the team of Cian, Donal, and Eoin were on time, friendly, efficient, and careful with our belongings.
Fantastic job done by Rainforest Moving. On time, pleasant, quick, careful. Thank you Simon and Shawn
Decent moving firm , white glove service and professionalism abound . Go for the guys with the Gecko on the truck 🚛.
Frequently asked questions
How punctual and reliable is Rainforest Moving and Storage for scheduled moves?
Rainforest Moving and Storage is consistently reported as punctual and reliable, with movers often arriving early or on time and completing moves within the estimated timeframe.
How does Rainforest Moving and Storage handle customers' belongings during the move?
Movers are described as careful and respectful, using protective materials like moving blankets and wrapping fragile items to prevent damage during transport.
What is the booking and communication process like with Rainforest Moving and Storage?
Customers find the booking process easy and seamless, with clear communication from the owner or staff regarding estimates, moving tips, and scheduling details.