BUSINESS REVIEWS

Precor Home Fitness

About Precor Home Fitness

Precor Home Fitness stands out as a premier destination for home gym enthusiasts seeking quality equipment and exceptional service. Customers rave about the knowledgeable and friendly staff, highlighting Mark, Reece, and Daniel for their expertise and engaging customer interactions. The team's commitment to no-pressure sales, competitive pricing, and insightful guidance ensures a personalized shopping experience. Whether it's the seamless delivery and installation process or the attentive follow-up service, Precor Home Fitness earns high praise for making the dream of a perfect home gym a reality.

Customer reviews

Showing 301–350 of 2,406 published reviews.

Google

Excellent service and advice

Google

They Have a very big and great selections for fitnesses. Staffs were very nice understandable, And have a very big knowledge. Thanks to John “JT” Tolin for helping me with getting the Leg Press machine and other things.

Google

I have been wanting to buy a treadmill for over a year but have avoided it because I didn’t want to just deal with a salespeople. Today I went to Top Fitness and bought my treadmill from Zack. It was the best fitness buying experience I have ever had. It was customer focused, engaging and fully transparent. Zack’s knowledge of the equipment, options, and approach to the buying process was amazing! Would highly recommend Zack and Top Fitness for your gym equipment needs! Thank you top fitness for the vast variety and Thank you Zac for your professionalism and knowledge!

Google

Incredible experience! The store manager Brian is knowledgeable, friendly, and a pleasure to deal with. Prices are very competitive with anything you'll find on the internet.

Facebook

Brian Smith was extremely knowledgeable and helpful on our treadmill purchase. My wife and I have nothing but good things to say about the place!

Google

Great customer service and products. I’ll be back to continue to build out my home gym.

Google

GREAT experience! Stefan was very helpful

Google

They truly want to help you find the equipment that best suits your needs. I went there a couple different times to try the equipment and every time I went everyone was super nice, super knowledgeable, and best of all they don't try to push the sale.

Google

Josh was very kind and friendly. He knew the equipment well and made great recommendations.

Google

We waffled on getting an elliptical vs a treadmill and Stefan was beyond patient and informative working with us. We even purchased one and realized it was the wrong fit for us. Without question or hesitation, they worked with us to remedy our dilemma! Stefan was stellar with communication. Customer service here is top notch. We will purchase any fitness equipment from them.

Google

I was looking for a TRUE compact elliptical and contacted Top Fitness. Josh was very helpful, professional and knowledgeable about fitness equipment and pricing and warranties. Although my TRUE M30 has not been delivered yet because of work being done in my home, I have no doubt that Josh will take care of me if any problems arise.

Google

We have used Utah Home Fitness for all of our fitness needs at Hand & Orthopedic Physical Therapy Specialists for the past 5 plus years and have always been pleased with their products, services and availability to help meet our needs. We are excited for the new products that will arrive in our clinics this week!

Facebook

Knowledgeable, professional and friendly.

Google

Great experience with Josh. He’s very knowledgeable about the equipment. Ultimately bought a treadmill that will be a great fit for my family.

Google

Some of the best equipment and prices out there. The quality of the gym equipment is worth it. To add on, the manager is the best of the best. He was super helpful, I’d recommend this store to anyone looking to build a gym at home. They also include delivery!

Google

Jennifer was outstanding, loved her energy, a complete pleasure to work with…

Google

I stopped in to Top Fitness to just look and I was greeted by Stefan who was really easy to talk to. I told him I'm just looking and he didn't hound me but when I needed something he was right there to assist. Ended up getting bands and a pair of dumbbells for my home gym and couldn't be happier! Store is well stocked and Im definitely coming back for more. 10/10

Google

I called with several questions regarding new equipment I wanted to purchase as well as maintenance for my current equipment. The person I spoke to on the phone was awesome and the entire process was seamless!

Google

I was dreading going to an actual store to buy fitness equipment versus just buying it on Amazon. But they were great. No hard sell. No pressure. Thanks, Josh, for an informative and stress-free experience. Can't wait to get our new bike next week!

Facebook

I cannot say enough good things about Top Fitness Anchorage. I live in rural Alaska and have been working with Vince for equipment for my small private training studio. From our first conversation, Vince has been incredibly helpful, professional and friendly, working with me through multiple orders. Living in rural Alaska means I cannot come to the store in person so he has been communicating with me and providing pictures and dimensions, and answering all of my many questions. Thank you again Vince and the staff at Top Fitness! I look forward to working with you all more in the future!

Google

Fast, careful, and helpful.

Google

Just ordered my new True 650 (commercial) treadmill. This is a replacement for a life fitness t5 model which served as well, but ended up needing a second motor and we decided to scrap it and get a commercial grade treadmill. The problem for us was that We needed something that can fit in the space that wouldn't tolerate anything wider than 34 in. Working with Jelani was a breeze! The people at the store were knowledgeable and very helpful. I was quite familiar with what I wanted, and their price was very competitive and the service was fantastic. The only issue is the commercial models are specially ordered so we have to wait for it to arrive. All that said, I very much recommend this store and team to anyone. We did not have so great experience with the service after the purchase (unreturned phone calls for repairs under warranty and setting up maintenance visits) from the place we ordered our previous treadmill a few doors down street from Top Fitness (aka Precor). Based on the reviews from the people who purchased their equipment from Top Fitness and my personal experience thus far, this will be far better long-term relationship!

Google

Brian was awesome! Greeted me as soon as I walked in and let me check out and try any of the treads. He let me look at my own pace and was right there whenever I had questions.

Google

From the beginning to end it was great. I bought the machine with Mark in the Walnit Creek store and he was awesome. He answered all my questions, very competitive proces and was very helpful and accommodating as far as answering my questions and getting me set up with having it delivered. They even took my old machine away and made sure that everything was set up properly. I am so bringing anyone who needs equipment to the store

Google

Shannon and Dalton were very helpful in assisting me to select the perfect elliptical for my home. Trying out the different items in the store was ideal.

Google

I have just purchased a NordicTrac 2450 from Top Fitness in San Rafael and I am so thrilled! I am honestly thrilled with the xperience that I had in shopping for and purchasing just the right piece of equipment for me and my family. Jelani Wiggins is the person that worked with me to identify just the right treadmill for the experience that I was looking, explaining everything that differentiated this equipment from others so that I could have the confidence of purchasing something to replace the elliptical that we had purchased from Top Fitness about 3 years ago. Jelani also worked very closely with me to provide a trade in value for the elliptical machine, which was so appreciated! He also made the arrangements to deliver the new treadmill and remove the elliptical as I had no other way of removing this from our house. Overall, Jelani and Top Fitness were terrific to work with and I will continue to go back to them with all my fitness needs!

Google

I’m looking for a decent treadmill to replace the old one under the budget. I live in Monterey. I came across TopFitness Store in Cupertino and talked to the manager, Reece. He’s helpful and easy to communicate with. Finally I decided to purchase XT485. He organizes to get it delivered in a few days. Thank you and looking forward to run on it!

Google

Great people!

Google

Top Fitness has a wide variety of fitness machines and we were able to find exactly what we were looking for. Reece was very knowledgable and helpful.

Google

Matt was great! Seamless experience. Very knowledgeable. Wonderful, easy experience.

Google

Great service and advice. Thanks guys!

Google

I went in to check out the inspire FT2 Smith machine which was nice but Kimonte recommended I also check out the SCS. I’m glad he made that recommendation as I’m completely happy with my purchase and I use it daily. I also purchased a dumbbell set with rack for my home gym. I highly recommend top fitness and Kimonte for all your fitness equipment needs.

Google

Great customer service! Provided excellent details on the different machines, all available options, and tailored recommendations to our individual needs/situation. Delivery and set-up were expedient without any issues. Highly recommend this store and especially Carson -- he was a great help during the process, and ensured everything went smoothly by following-up on things after the sale.

Google

Staff was helpful, courteous and answered all our questions.

Google

Great experience with Jennifer. Walked in buy a replacement Precor Elliptical (last one lasted almost 18 years but they no longer have parts to repair it I’m afraid). Jennifer was knowledgeable, helpful, encouraged me to try the two I was deciding between and applied no pressure. Can’t wait for the new machine! Thanks Jennifer!

Google

I had a great experience shopping at Top Fitness. Brian was very helpful and knowledgeable. There was no pressure to buy and I found exactly what I was looking for. I purchased a Spirit upright bike and it was delivered within a few days of purchase. The store was clean and well organized. Five stars to the store and to Brian! I would definitely recommend.

Google

Such a helpful team at Top Fitness…expert and personalized assistance! Thank you, Matt!

Google

2023 Customer Service…always an immediate response. Best pricing and installation. Terrific experience. Would 1,000% recommend.

Google

Amazing service. Love my purchase from here.

Google

We went to the Fitness Store in Chicago's North, were immediately helped (Christopher Lee) and shown their most silent treadmills (our request), which happened to be two models of the True brand, with different specs and prices. We chose the smaller and less expensive one, experiencing no pressure. We were rapidly helped to determine dimensions and other specs. Again with no pressure we were given a total cost. Later, by phone, we accepted the offer and completed the purchase. The treadmill was delivered as scheduled, professionally, by two competent Trans Motion workers. We are fully satisfied and highly recommend this store.

Google

Friendly, Knowledgeable, Fun staff and great equipment to test and feel. Definitely worth the stop in for a hands on experience.

Facebook

I initially planned to take a trip and load up my car with all the equipment pieces I needed, but then I reached out to Jennifer and asked if she’d be willing to assist me over the phone. She guided me through the different products on the website and shopping/finding what I needed was a beeeze! Thank you Top Fitness-you have a gem in jennifer!

Facebook

Customer service was great. From buying to receiving the delivery fast and easy.

Frequently asked questions

How does Precor Home Fitness assist customers in choosing the right equipment?

Staff members provide knowledgeable, patient guidance without pressure, helping customers find equipment tailored to their individual needs and preferences.

What can customers expect regarding delivery and setup services?

Delivery teams are professional, punctual, and experienced, often providing prompt scheduling, careful assembly, calibration, and thorough demonstrations of equipment use.

Can customers try equipment before purchasing at Precor Home Fitness?

Yes, many locations offer the opportunity to try various machines in-store, allowing customers to assess comfort and suitability before making a purchase.