About Precor Home Fitness
Precor Home Fitness stands out as a premier destination for home gym enthusiasts seeking quality equipment and exceptional service. Customers rave about the knowledgeable and friendly staff, highlighting Mark, Reece, and Daniel for their expertise and engaging customer interactions. The team's commitment to no-pressure sales, competitive pricing, and insightful guidance ensures a personalized shopping experience. Whether it's the seamless delivery and installation process or the attentive follow-up service, Precor Home Fitness earns high praise for making the dream of a perfect home gym a reality.
Customer reviews
Showing 1351–1400 of 2,406 published reviews.
My wife and I had been researching spinning bikes online but wanted to get a feel for it before we bought it. Compared to a few other stores we visited, Top Fitness in Southlake, TX was in a class all it’s own….very clean, bright, and great layout. Although I personally wouldn’t have minded…we weren’t hounded by the sales reps when we first came in. When Brian, the manager, did approach us…it was very easy to discern that he was a genuine person who was excited to help us. We expressed our interests, shared our goals, swapped knee stories, and left feeling like I had made a new instant friend! His coworkers were equally as kind as we made our purchase and as promised, he worked behind the scenes the next day to move up our delivery date. We didn’t expect that call from Brian AT all ….but gratefully accepted! Top Fitness would do well to model their customer service practices by the example set by Brian and his staff here at the Southlake, TX location!
Nice selection, killer quality Lilly systems and customer service was great
I purchased a package of dumbbells, dumbbell rack and a bench. All items are great quality. My salesman Micheal was very helpful. We started out communicating through FB Messenger, and I was a little apprehensive at first. Micheal had me face time him so I could verify that it was legit and he helped me complete my transaction at that time. When I showed up to pick up my equipment the guys in the store helped me load everything up into my truck. It took us no time at all. I would highly recommend Micheal and the crew from Top Fitness for all of exercise equipment needs.
Great experience, quality equipment. James helped me out and was Fantastic.
Sales person, Ken Kirlis was well informed and answered all our questions. Time of delivery was as promised and set up went smoothly. Very pleased all around. Harry and Barbara Morgan
Awesome store with a Top Notch Staff who treats you like family the minute you walk through the door. I did purchase one of the Inspire SCS systems and I am 100% satisfied with it. I did have a small issue with the machine at first but the staff (Jennifer) was all over helping me resolve the issue. She was phenomenal throughout the entire process…. After 6 months with my new equipment, I can’t wait to make my next purchase from the Pro’s in Southlake.
Earlier this year I bought 3k worth of dumbells and I just purchased an inspire ft2 functional trainer. Each time the staff was very helpful and friendly. Gerad was especially helpful and knowledgeable and was able to guide me to find exactly what I wanted. I couldn’t be happier with my purchases and I will be a return costumer the next time I need more fitness equipment.
Great service. Gerad, the manager, was very helpful!
Jordan was very professional and knowledgeable making our decision on the right equipment choice simple. He is obviously an expert on the equipment side of the business and being as fit looking as he is, we felt he knew what he was talking about. We ended up buying a lot more equipment than we had originally planned, but are very excited to get our exercise room stocked with great equipment all at once. Thanks for your excellent advice. I will strongly recommend your store on Lynnwood to others. Brad
Bought a home gym set up, they were very helpful and knowledgeable. No pressure to buy, great products that last a very long time and would highly recommend them to others. Thanks for helping me out
Brian provided immediate credibility in discussing the various treadmills in the market. Very professional and informative. I would recommend Brian to anyone looking to purchase exercise equipment.
Great equipment and great, knowledgeable help from Jelani, and good prices. Check it out!
Great customer service and very knowledgeable. John was extremely helpful and was able to walk out with equipment that day. Even the ordered equipment came early and John made sure to reach out and advise me. Great quality products sold there as well. I will continue to shop here for more equipment.
I with my wife purchased an elliptical at Precor Home Fitness in Cupertino for my wife Morly. Morly wanted to be sure that the Spirit XE295 Elliptical we are buying fully meets her needs and what she was used to at the gym. Mark, the sore manager, explained in detail the capabilities of the machine, the differences with other models and helped her to try the machine. He was very patient addressing all questions and explained in detail the entire purchase and delivery process. With such a service, I strongly recommend buying home personal equipment from Mark at Precor Home Fitness in Cupertino.
Best customer service I have experienced in a long time!
Top fitness team especially Ken was awesome! He made me and my wife feel comfortable in our purchase. We bought a lot of equipment from you guys and we really love it. I’m for sure we will be back for an upgrade when new equipment comes in. Thanks
We went in looking for some new equipment not sure as to what we wanted and Adam walked us through all the equipment and explained in detail what each machine had for options. They were not pushy but extremely helpful. I would recommend going there for any equipment needed.
Excellent selection, outstanding customer service with thoughtful consideration of our requirements and goals. Great guidance with equipment selection process. Thank you Daniel!
Very good treat, Austin will take care of you and give you the best deals for your business , definitely coming back soon !
Amazing customer service! I was searching for a spin bike and couldn’t find it anywhere. I first called the store, spoke with Brian who was very informative and welcomed all my questions. When we arrived the team was awesome. They even loaded the bike in our vehicle. We loved the experience, look forward to going back for more.
Great staff, service and product selection!
Absolutely great customer service and great prices. Reece was extremely helpful. Would highly recommend to anyone.
Great experience here. We have been to other home fitness stores and we often left disappointed with the customer service and knowledge of the staff. Not the case here. John was wonderful! Extremely knowledgeable and answered all of our questions. We appreciated that he showed us ALL models. We weren’t just focused on the latest/greatest. He explained the benefits of each system and what comes with. We felt comfortable walking away with the top of the line system after speaking with John. If you are looking to get any type of fitness system, I highly suggest stopping by. Speak with John. His past experience in owning a gym bleeds through and you will walk away feeling comfortable with your purchase.
Honest salesperson, great price when comparing with other suppliers, easy and cost-effective delivery and set up.
I went in to look for a dumbbell. What a selection. Very nice equipment for the discriminating buyer. John was very helpful and attentive. I get my gym equipment from Precor. Good people.
Jennifer could not have been more patient and accommodating and willing to interact after the sale..That’s a big deal I think..use them youll be glad because they actually believe in service..
Wanted to assist my wife with a safe method of training in order to return to Marathon form. Found Daniel's add on CL about availability of a Assault Air Runner Curved Treadmill at 6PM on 7/12/Monday. Called Daniel to check availability, he agreed to stay after 7PM closing in order to assist us. Daniel greeted us at 7:15PM. We found Daniel to be professional, knowledgeable and personable. Daniel proceeded to demonstrate proper use and provided the benefits of this unique curved non-motorized design. Wife was instantly impressed by the seamlessly smooth runner interaction. As an avid runner (in my more youthful days) found running on a conventional flat motorized treadmill both jarring and boring. The Assault Air Runner will provide me with a safe ergonomic return to the sport. Completed the purchase with Daniel providing home delivery for scheduled for Thursday. We were on our way by 8PM. Professional delivery and installation was completed on Thursday morning! Three fit individuals carried our Assault Air Runner up one flight of stairs to our newly renovated gym on the 2nd. floor. We love it! While the Assault Air Runner is on the more expensive end of treadmills, Daniel provided the Added Value Experience. He is now our, "Go to" for exercise equipment.
Great customer service. I bought inspire FT2. Jordan explained in detail all the functionalities. He also helped in prioritizing delivery. I had some issues during delivery & assembly. But Jordan was quick in resolving those too. Best part is you can reach out to anyone and can expect the response within a day with the resolution to your problem.
I visited the store twice to explore rowing machine options. The store had many top brands for me to try and Brian was professional, knowledgeable, kind, and patient. He discussed the pros and cons of numerous rowing machines including the manufacturer, service and warranty. I was thankful for his knowledge and am confident I purchased the best machine for me! Thank you for excellent service!
Stopped in to Top Fitness in Southlake to look at stair steppers/ellipticals. The manager Brian was very helpful. He asked questions we hadn’t thought about and directed us to what he had available, from used equipment all the way to high end. Brian gave us the details on each and then stepped away to let us use and discuss each piece at our own pace. We ended up getting the Spirit XS895. Big thanks to Brian for all the help.
Just purchased an E-Z Curl Bar from Precor in Rocklin. Awesome Quality. Dylon the store manager was very attentive and very knowledgeable. He helped me from start to finish. He had just the right amount of professionalism and knew when appropriately to assist me enough to make an informed decision but back away without any pushiness to allow me to comfortably look around. The store had an assortment of top of the line equipment and great selections. Prices are competitive as well. If your looking for the next attachment for your home gym, they'll prob have it for you or can order it. Looking to go back soon to get a lat pull down Fat bar - i believe its Aluminum - super Light!
The store was open and easy going. Dylan the manager was exceptional
Wow, this place was pretty awesome. Walked in about a week ago with my girlfriend, and was greeted by Brian. Super awesome guy, he listened to what we were trying to accomplish with our home gym, and then asked questions and suggested certain machines and equipment that we’d use based on what we had in mind. Top of the line equipment and good, fair prices. We spent a couple grand on a bunch of cool stuff. Delivery was scheduled for a few days after we placed our order, and the delivery techs brought in all the equipment, assembled it, staged it where we wanted it in our home fitness studio, and then gave us a run-down on how everything worked and made sure everything was functioning smoothly. There was also a workout bench I bought on the day we ordered everything, that wouldn’t fit in our sports car. Brian went above and beyond and literally personally assembled and dropped off the bench to my house (I live around the corner from the store). Like, wow! How awesome is that? Hahaha Everyone that we came in contact with from Top Fitness was super friendly, helpful, and cool. The entire experience was so great that my girlfriend and I will be going to Top Fitness before any other place, for all our fitness equipment needs in the future. It’s not every day that you meet awesome people who deliver an exceptional, friendly customer service experience to you, along with a great selection of products at good prices. Those are what puts Top Fitness at the top of my list of great companies. Super impressed with them. Cant wait to go back. Thanks a bunch Top Fitness, for all the help getting us sorted out with our awesome new home gym!
Both Susan and John very helpful. No pressure. John showed me around, let me check out the merchandise a d came to help me when I had questions. Bought a good rowing machine e and looking forward to getting in shape. I own a Precor treadmill for about the last 25 years. Still good. This company sells quality equipment. Good experience!
Dylon and the Precor team are great. Everything I needed, they had and held for me. All around great experience, highly recommend for anything fitness.
Absolutely love the store, and the staff even more! Ever since the wife and I have converted our garage into a full-blown gym, Brian and his staff have been absolutely helpful! Knowledgeable staff, clean layout, ability to demo all the equipment, quick delivery and superb service is why we’ll ALWAYS give them our business instead of buying cheap knock-offs from Amazon. Thank you Top Fitness! 💪🏼👍🏼💯
Joshua was extremely helpful without being a pushy salesman. I got good deal on a water rower that beat the online prices. Great place to score exercise equipment
This place was a life saver during the pandemic. When I wasn’t able to find weights anywhere at a reasonable price, I was able to order dumbbells and kettlebell and barbell within a week or two and paid the fair market price for them. I’ve been back many times since to pick up more pieces for my home gym. Great service and best of all, they are local. I’m able to see and try out the equipment before purchasing. I had to return a large item once and it was easy. That’s the advantage of buying local.
Frequently asked questions
How does Precor Home Fitness assist customers in choosing the right equipment?
Staff members provide knowledgeable, patient guidance without pressure, helping customers find equipment tailored to their individual needs and preferences.
What can customers expect regarding delivery and setup services?
Delivery teams are professional, punctual, and experienced, often providing prompt scheduling, careful assembly, calibration, and thorough demonstrations of equipment use.
Can customers try equipment before purchasing at Precor Home Fitness?
Yes, many locations offer the opportunity to try various machines in-store, allowing customers to assess comfort and suitability before making a purchase.