William and Jesse made my day! They were super helpful in finding the right treadmill to fit my needs and were able to answer all of my questions. I would highly recommend them to anyone interested in finding the right piece of home exercise equipment.
About Precor Home Fitness
Precor Home Fitness stands out as a premier destination for home gym enthusiasts seeking quality equipment and exceptional service. Customers rave about the knowledgeable and friendly staff, highlighting Mark, Reece, and Daniel for their expertise and engaging customer interactions. The team's commitment to no-pressure sales, competitive pricing, and insightful guidance ensures a personalized shopping experience. Whether it's the seamless delivery and installation process or the attentive follow-up service, Precor Home Fitness earns high praise for making the dream of a perfect home gym a reality.
Customer reviews
Showing 1251–1300 of 2,406 published reviews.
We love this store. They have everything you need and the staff are really helpful 💪
Informative…and they blew up the exercise ball without my asking
Mark was amazing and helped me get everything I needed with very helpful information on the equipment I purchased.
Dan is the Man. Spoke with him about ellipticals and he provided valuable data. Store experience was awesome. Easy going guys. Highly recommended.
Friendly staff who managed to timeshare effectively between 5 sets of customers and answer all questions. Best of all, they were honest and forthright with all equipment and helping the customer select what works best for their budget and workout goals.
John helped me out with a functional weight Gym and was very helpful with questions I had, the purchase was done over the phone and will be delivered and assembled in about 10 day.
Great service and Clint was awesome. Didn’t try to sell us something we didn’t need or want.
Brian at the Southlake location is amazing! Great people, very helpful and works with us in so many ways. Highly recommend this place for all your fitness equipment needs.
Large selection of dumbbells, kettlebells, weights,etc. John was very knowledgeable and helpful.
Excellent customer service-the Tukwila sales team took significant time explaining options and features. They also followed COVID precautions, which we appreciated. Highly recommend.
If you’re looking for a large selection and expert advice this store will meet your needs. We went to the Top Fitness Store looking to buy a WaterRower. Shannon was friendly, super helpful, not at all pushy, and he answered all our questions. Overall a fantastic experience! And my new rower is great! I highly recommend this store. We will definitely go back.
I recently purchased a EFX 245 Precor Elliptical machine from Utah Home Fitness (UHF) in Sandy. Clint, my sales consultant, provided me with the information I needed in a professional and patient manner to help me decide which machine would best help me achieve my fitness goals at the age of sixty-nine with bad knees. The machine is fitness center quality and very easy on my joints (knees). I looked at the other brand of Machines at Scheels. Compared to Precor, the other brands appeared cheaply made. UHF beat the internet prices with free assembly, delivery and other added value. UHF assembled and delivered the equipment with in one week. The delivery technicians lost the rear end caps; however, Clint personally delivered and installed the end caps the next day after I called him concerning the matter. Great follow-up! UHF sells high quality fitness products in a professional manner. I would highly recommend Clint and UHF for your fitness equipment and supplies.
Very friendly and knowledgeable store employee that helped us! No pressure sales.. just good information and good service.
Excellent product knowledge and very prompt post sales support.
Before I made the purchase of a rowing machine and bike, I visited most of the stores in the area. Not only does Top Fitness carry really good equipment, the staff (I worked with Alexis and Gerad) are so knowledgable about the stuff they sell and are really helpful in answering questions. What I really like was the no hard-sell approach. At other stores, I either had someone on me from the second I walked in or couldn't get helped at all. At TF, they let me try the machines at my pace, and they answered the questions I had, rather than trying to sell me on or push any particular piece of equipment. It was a great experience all around. I'm pretty well set now, including the flooring I bought, but if I need anything else, I'm going there first.
Jeremiah our sales rep, was knowledgeable, helpful, not pushy and accommodating. Highly recommend.
Excellent service. Fast delivery options and great installation/assembly service. Would have been a 5 out of 5 but I received an incorrect part, from the manufacturer, and wasn't able to get my trainer fully assembled on the scheduled date. I called and spoke with Daniel and he got the part I needed and will be sending it with another assembly team in a few days to get my trainer to full working order.
Both salespeople were knowledgeable and helpful! Daniel went above and beyond making sure my purchase was packed in a way that I could get it home.
Excellent service. Fast delivery options and great installation/assembly service. Would have been a 5 out of 5 but I received an incorrect part, from the manufacturer, and wasn't able to get my trainer fully assembled on the scheduled date. I called and spoke with Daniel and he got the part I needed and will be sending it with another assembly team in a few days to get my trainer to full working order.
Matt at Top Fitness did a great job helping me evaluate a range of rowers. I was able to try Waterrowers and Hydrow and he was very knowledgeable about the pros and cons of each. While I have a Peloton Bike, Peloton Tread+, and Tonal, incorporating rowing would be new for me. In addition, Matt was helpful in brainstorming different options regarding how to fit a rower into my dedicated workout room. In the end, I decided to go with Hydrow and feel confident that I made the right decision. At no point in the process did I feel high-pressured by Matt, but rather a consultative experience.
Quick and painless experience purchasing a functional trainer here. The staff was very friendly and helpful in selecting the product that fit my wants and needs
Great customer service, great inventory. Happy with my experience.
Brian Smith, Manager of the Top Fitness Store in Southlake, TX, provided excellent service when I was shopping for a recumbent bike. I had done some online research, but decided to visit the Top Fitness Store before making a final decision. I am so glad I did! Brian was very knowledgeable. He answered all my questions and I was able to make an informed decision. I purchased a model, the Precor RBK 835, that I had not considered before visiting the store. Many thanks for a great product, great price and great service!
I was looking for the PERFECT recumbent bike and fortunately I went to Precor Home Fitness in Dublin. They have a great range of equipment, a very attentive staff and Tristan to supervise, which he does exceedingly well. I soon chose the Spirit XBR25 Recumbent bike. It was delivered a couple of days later, by a good crew, who rapidly assembled it. And when I started to ride it, I realized that I could not have made a better choice than the XBR25 or Precor/ Tristan.
Great place Great service These guys really take care of you!!
After I completing cardiac rehab, I was looking for a specific type of exercise machine that was difficult to find, especially refurbished. I contacted Precor Fitness in Tukwila. Ixchelle helped me and after awhile she found one. It was the perfect machine called a cardio-strider, especially designed to help recover strength from cardiac events.( in my case an aortic valve replacement). Not being very technically- savy, I needed a lot of help. (a real understatement) Xchelle went way beyond when I was struggling. She came to my house to show me the features because they don't usually have one on the floor. I could call anytime and she would get the answers for me. So if you are looking for some cardio machines for seniors, let her help you look. It may take a while, but it is worth the wait to get a good machine. I love my machine and feel confident that if a problems arise, there is always someone there to help me through it. Thank you Xchelle for going above and beyond.
GM Brian asked a lot of great questions about our needs in order to recommend the right equipment. The store is super clean with great inventory and the service was tremendous. Brian was excellent! We will keep buying from this store.
fair prices and the team are experts in everything fitness related.
I felt like a kid in a candy shop walking into the Precor store at Tukwila. They had everything I was looking for to build my home gym and it was all in stock. Daniel, the manager, was so helpful and answered all of my questions. I highly recommend this store for all your home gym needs!
I had a chance to work with William. He was so knowledgeable and offered great service
I had a great experience buying an elliptical machine from Daniel Johnson, manager at Precor Home Fitness in Tukwila. Daniel was friendly, very knowledgeable, patient and never pushy. I was impressed with how well he listened to my needs and matched me with the perfect elliptical machine. I highly recommend going to Precor In Tukwila, it's a large well organized facility stocked with a ton of machines that will get you in shape..you won't be disappointed. Above all else, with Daniel as the manager, you'll be super impressed with the high quality of customer service you'll receive!
William, the store mgr, was amazing. Instead of just reading off info from website he called their expert guy and helped me make best decision between the 2 bikes. I’ve used this bike in gym (Chrono) and was going to go with the Spinner shift because the price of the Chrono is a thousand dollars more. After he hung up with him and had all my questions answered, he told me the one I had originally wanted was on sale. So, I got the better of the 2, the Spinner Chrono. He went above and beyond. I’ve been shopping for a spinning bike for a while including Peloton and I went with this bike for many reasons … mostly due to the fact the handle bars can move from front to back as well as up and down. This was by far the best customer service experience compared to other shops including Peloton. Thank you and I’m gonna really enjoy this!!!
Ask for Jordan. Professional, knowledgeable, and prompt. Our experience from start to end was great. It's pricier than the competitors but the warranty, product and service made it worth the purchase for us.
Excellent staff! Daniel in Tukwila super knowledgeable and patient to work with! Recommend at least a look see before buying anywhere else.
Great service and quality equipment. Would recommend.
We have had a wonderful experience with this store. Not only do they sell the industry best treadmills, this location has one of the best customer service providers I’ve ever had the pleasure to work with. Dylan is also the manager , but he informed us about the various treadmills they offered, pros and cons, and let us make the ultimate selection. He was professional and pleasant and even after the sale continued to be a resource for questions. I can’t recommend this store enough for any exercise equipment needs.
I had a great experience at the Top Fitness store in Natick, MA. Ken was very helpful from the first day I went into the store to purchase items until the day of my equipment delivery. He provided excellent customer service when I needed to make changes to my order and followed up to make sure everything went well. I am also very satisfied with my equipment and accessories. I definitely recommend this store and will return for future purchases.
The attention and service we received at the store was exceptional. The manager took the time to talk to us about our needs, and every machine we looked at was explained in detail. We are very pleased with the experience we had at the store.
Reece at Top Fitness provided an unexpected great purchasing experience. The guy is knowledgeable, straightforward, and low pressure. But what set Reece and Top Fitness apart was their service after the sale. Specifically, a week after purchasing an elliptical, Reece PROACTIVELY called me to share that the elliptical had just gone on sale, and they wanted to make sure that I received the new sale price, which was a great savings. Reece and Top Fitness provided expert advice at the time of sale and incredible service after. As a result, I strongly recommend Top Fitness in Plano!
William was knowledgeable, helpful, and low pressure. We felt very confident making our purchase. Overall great experience.
Went into this store a few weeks ago to get quotes for a home gym. Reece was very helpful and knowledgeable with all the products I was looking at (squat rack, cable machine and weights). He was very thorough when pricing out every item that would be needed to make our goal come to life. Once we had quotes in hand, I went home to measure out the room and verify it would fit and not look overcrowded. Top Fitness does have the equipment to do this on site, but I was at the beginning stages of figuring out what all could fit and what we wanted. After some research and discussion, my husband and I returned to the store to get a cable machine and test out some treadmills. This time Dan helped us. He helped us understand the differences in treadmills and their pricing points so we could make the best decision for us. He did this all while juggling other customers at the same time. We never felt like we had to hunt him down, he was extremely attentive. We ended up ordering everything that day. We cannot wait for the delivery and install this week! I would confidently recommend their store to anyone looking for a home gym. I have already told all our friends about the service we received here!
We got a new hack squat machine and leg press for our gym. Great customer service from Matthew and the whole team. Everyone was really knowledgeable about what could work for our space. Really nice retail location!
Great store to shop if you are a fitness enthusiast. Ample variety of top notch equipment. Knowledgeable friendly staff willing to offer a product that FITS YOUR NEEDS and BUDGET.
Frequently asked questions
How does Precor Home Fitness assist customers in choosing the right equipment?
Staff members provide knowledgeable, patient guidance without pressure, helping customers find equipment tailored to their individual needs and preferences.
What can customers expect regarding delivery and setup services?
Delivery teams are professional, punctual, and experienced, often providing prompt scheduling, careful assembly, calibration, and thorough demonstrations of equipment use.
Can customers try equipment before purchasing at Precor Home Fitness?
Yes, many locations offer the opportunity to try various machines in-store, allowing customers to assess comfort and suitability before making a purchase.