What a wonderful experience we had here in the Cupertino location. Dylon was extremely personable and very welcoming! Thank you for such a pleasant experience.
About Precor Home Fitness
Precor Home Fitness stands out as a premier destination for home gym enthusiasts seeking quality equipment and exceptional service. Customers rave about the knowledgeable and friendly staff, highlighting Mark, Reece, and Daniel for their expertise and engaging customer interactions. The team's commitment to no-pressure sales, competitive pricing, and insightful guidance ensures a personalized shopping experience. Whether it's the seamless delivery and installation process or the attentive follow-up service, Precor Home Fitness earns high praise for making the dream of a perfect home gym a reality.
Customer reviews
Showing 751–800 of 2,406 published reviews.
I go there for all my fitness needs. Shannon and his staff are knowledgeable and friendly. The store has everything you need for whatever fitness goals you have. I highly recommend this store.
The crew were very helpful. Lxchelle assisted alot with us choosing the best weights that fitted our needs.
Really great experience working with Harvey and Will. Super friendly and knowledgeable. The showroom was a great place to try out all kinds of new gear. Overall awesome experience!
Went here to buy a spin bike. Staff were knowledgeable and helpful and explained all of the options well. Found us the best equipment at a fair price and was able to have ti delivered within 3 days which is not to shabby.
I enjoyed not having a pushy sales person when I was looking but when I needed questions answered, he was available and very knowledgeable. While I looked at other places, to compare prices, they were cheaper BUT the quality was also cheap. You get what you pay for and these guys were still price competitive for the top quality items to choose from.
Jordan was very informative and answered all our questions. We went with a Precor elliptical. Jordan made sure he had it in stock, it was delivered in 3 days! Thanks Jordan!
I went to buy an incline bench. Bryan Webb showed me all the benches and patiently answered all my questions. He even offered to assemble and drop off the bench to my house. I then asked him a lot of questions around other fitness equipment and Bryan talked me through the pros and cons of each type of equipment. I’m definitely going to be returning to this store to buy more equipment.
I am building out a home gym and I am so glad I came to Top Fitness! The manager, William helped me come up with a plan and was FANTASTIC to work with. He was super friendly and very knowledgeable. I will most definitely be back and would recommend this store to anyone looking for high end gym equipment. Thanks William!!
We went to this store during memorial day weekend to investigate treadmills and purchase, if we found the right one. Rudy was the Sales Associate who attended on us. I had lots of questions so that I could truly find a treadmill that would truly fit my situation. I can't say enough about this store or about Rudy. I was grilling him with questions, all of which he answered very patiently and even elaborated helpfully with additional background, when I didn't seem entirely convinced. Once I had narrowed down the choices, I subjecyed Rudy to a lot of very specific questions regarding each machine. There was a wide price difference between the three, but to Rudy's great credit, he never once tried to upsell me towards the more expensive model. He patiently answered all my questions, pointed out the pros and cons of each, and let me make my own decision. I did end up buying a Precor treadmill, which was discounted generously for the memorial day weekend. Once the sale was concluded, Rudy clearly explained the delivery process, which included assembly as part of the sale. It turned out exactly as he had described! One day prior to delivery, I got a call from the delivery company giving me a 3 hour window for delivery the next day, between 8:30am to 11:30am. Sure enough, the next day, I received a call saying they were 10 min away and in fact arrived in 8 minutes! They were there barely 30 minutes during whih time, they removed an old machine, brought in and assembled the new one, and walked me through the basic operation, after which they handed me a detailed manual. They also carried awsy the packaging the new machine came in. All through, they were very pleasant and very easy to communicate with. I've been using the treadmill for 4 days now and recommend it very highly. It's everything it was purported to be and then some. I would also highly recommend The Top Fitness Store - Cupertino and Rudy, the Sales Associate who attended on us. It is a very spacious and well arranged show room with lots of choices and very friendly and professional associates who don't try to upsell which to me would've been an instant turn off. Do your fitness shopping here! Murthy
Rudy was great help for me to decide what I needed based on my particular needs. Excellent, thank you.
Knowledgeable crew. They give demos. Great choice of free wights and attachments for the machines. High end selection of aerobic equipment like rowers, ellipticals and air bikes.
We have gone to Precor twice for equipment, and both times, Daniel took great care of us. Low pressure sales, friendly environment, totally unintimidating for us non fitness buffs. Delivery was easy, and we paid for setup. The folks they sent to assemble the equipment were polite and quick! We're really pleased.
Jullien went above and beyond to take time to see what we needed in terms of our fitness goals and the budget. He was super willing to help us find what we needed. Buyin a Precor elliptical was always our wish and i thank Jullien for making it come true for our family 👪. PJ was very good with his extraordinary customer service. Overall very happy with our purchase. I Thank Jullien & PJ for being a true professionals.
Great experience shopping at top fitness! The gentlemen working there were super knowledgeable and very helpful in choosing what I needed for my home gym. Did not oversell and told me exactly what I needed and didn’t need. Highly recommend.
Clint is always great to work with and has helped me over the years with all my fitness equipment. His recommendations are spot on with my needs. Just had delivered a complete gym package for my new St George home and everything, especially the new flooring, looks and works great. His install crews were the best and didn’t miss a detail. I’d give 6+ stars if it was an option. Thanks again…..
Love this place! Great Friendly and helpful service and high quality products! My New favorite store!
Staff was knowledgeable and friendly got what we needed and it was delivered and ready to use in 2 days! No waiting for online purchases and shipping delays! it was great.
The 5 stars goes to Bryan who helped us choose the perfect treadmill for our needs!
Joshua was extremely helpful and knowledgeable. Listened to our needs and requirements and made excellent recommendations. Received a great Memorial Day discount. Delivery was prompt and setup was easy and efficient.
Great place to do business. We came to check out the recumbent cycles. The staff was very helpfull and knowledgable. Ixcelle showed us the inventory and answered all our questions on equipment performance, price and after purchase services. We walked out having bought a unit for a great price and happy to have done busness with this establishment. We will return to purchase more as needed.
Great store with excellent service and top notch equipment. Brian helped me out and was super knowledgeable and just a genuine nice guy. Really enjoyed chatting with him.
I had an amazing experience purchasing a new treadmill from Top Fitness in Walnut Creek! Joshua helped me and he went above and beyond to go over the details of all the options and the different ranges in price and what makes each machine different. The store itself has a great selection and they do price matching! I definitely plan on purchasing future equipment from here again and highly recommend Top Fitness!
Very professional environment with a customer service focus. William was very knowledgable and engaging with feedback on equipment. Thank you
My full experience with Top Fitness was outstanding. Jennifer was knowledgeable and helpful in making our selections, they were patient as we delayed shipping the equipment until our home was ready and the guys that delivered the equipment were very friendly did an excellent job setting it all up. Jennifer also communicated very well throughout the process. I would highly recommend Top Fitness!!
We had a wonderful experience with Brian at Top Fitness in Southlake. Brian greeted us immediately upon entry and was incredibly friendly and knowledgeable. We knew what we wanted and Brian showed us all the features that the equipment had to offer. He was so helpful, not pushy and incredibly easy to work with. We were thrilled with our experience and would recommend anyone to Top Fitness.
My husband and I visited Top Fitness to purchase a stationary bike. Joe, the manager, was very knowledgeable and helpful. His assistant was also helpful and friendly! Highly recommend.
Great people amazing service and professional Helps you find exactly what you need
Clint was great!!! Will go to them for all my fitness needs!
It was a wonderful experience Chase was very open and honest about everything for me I-would send people who are looking for equipment to the store. George E Saddler.
Purchased a treadmill here recently with the help of Joshua. It was an excellent buying experience. Joshua listened carefully and helped me find a treadmill that meets my needs, without paying for a lot of extras I didn't want or need. The after sale service has also been excellent. I highly recommend Top Fitness in WC, and Joshua.
Frequently asked questions
How does Precor Home Fitness assist customers in choosing the right equipment?
Staff members provide knowledgeable, patient guidance without pressure, helping customers find equipment tailored to their individual needs and preferences.
What can customers expect regarding delivery and setup services?
Delivery teams are professional, punctual, and experienced, often providing prompt scheduling, careful assembly, calibration, and thorough demonstrations of equipment use.
Can customers try equipment before purchasing at Precor Home Fitness?
Yes, many locations offer the opportunity to try various machines in-store, allowing customers to assess comfort and suitability before making a purchase.