Clint was so helpful and helped me pick out the right equipment
About Precor Home Fitness
Precor Home Fitness stands out as a premier destination for home gym enthusiasts seeking quality equipment and exceptional service. Customers rave about the knowledgeable and friendly staff, highlighting Mark, Reece, and Daniel for their expertise and engaging customer interactions. The team's commitment to no-pressure sales, competitive pricing, and insightful guidance ensures a personalized shopping experience. Whether it's the seamless delivery and installation process or the attentive follow-up service, Precor Home Fitness earns high praise for making the dream of a perfect home gym a reality.
Customer reviews
Showing 651–700 of 2,406 published reviews.
Josh was incredibly personable, knowledgeable, and happily answered all the questions I had. He made my shopping experience better than I hoped for.
Mike and Pat are fantastic, highly recommend!
I got the equipment I needed, and the sales associate was very knowledgeable, and helpful. Barring a failure on multiple levels during the delivery/install, A+, would recommend.
I came to purchase a massage gun. I recruited the expertise from Tanner at their Lynwood location. Tanner was delightful to work with, knowledgeable of the products, and demonstrated how to use the product. I received exceptional customer service, and Tanner made the process easy, and rewarding. Would recommend anyone looking for home fitness products to work with Tanner and the Precor team.
We are constantly satisfied with our purchasing experience at Utah Home Fitness. We don't need to spend much time looking for other places to purchase our fitness equipment anymore because it continuously brings us back to UHF. Jackie is an amazing person at our location because she is very knowledgeable. We highly recommend them for your purchasing needs.
Staff were great showing me their inventory and asking about my needs. I worked with Pat who immediately took me to what I was looking for. They made sure I had the best experience possible. I will definitely be going back for other products.
If you go here, ask for josh! Gave me the best deal he could Thank you!
Jennifer Koch was simply amazing. No sales pitch, just the straight up facts about each treadmill I looked at. No pressure and she knows her equipment inside and out. Brian the General Manager is a super nice guy and a very positive part of the buying experience. A family atmosphere exists and I will never look any further than Top Fitnes!
Grant is amazing. Got exactly what we wanted.
Excellent store. Helped us pick out a wonderful treadmill!
Clint at Utah Home Fitness was knowledgable and friendly. Worked out what I needed and got it ordered - can’t wait for it to arrive!
Josh was very helpful and agreed to match Amazon’s price a day later when they showed a big price drop for same product.
Josh was my sales person that helped me with my treadmill purchase. He was excellent with answering all my questions and gave me a sweet deal! I highly recommend Josh for your fitness equipment needs.
Great place, great service!
Daniel from the Tukwila store was amazing to work with! I knew exactly what I wanted and he was able to make it happen for me with delivery and pickup of my old machine. Daniel was responsive, communicative, and very kind. Great customer service! Would recommend!
Perfect equipment and Perfect customer service. Will use in the future for sure!!
Called all around looking for the Nordic track Vault Complete. Top fitness not only had inventory BUT had one on the floor live and functional. Michael was fantastic in running me through the machines functionality. Answered all of my questions as well as making excellent and knowledgeable recommendations. Could have bought this two other places cheaper but decided that I was not only investing in health equipment but also investing in WHO would support it best. Excellent experience. -Steve Roche, Walpole, MA.
Jonathan was extremely helpful and very informative. Most importantly he was willing to work within our budget.
Brian was awesome and super helpful! Didn’t follow us around but was accessible when needed. Very knowledgeable. I highly recommend Top fitness and Brian in particular.
Patrick was an absolute joy to work with! He is very knowledgeable about all the equipment and the purchase and warranty process. He did not try to sell us anything we did not need. A refreshingly honest and professional salesperson!
Excellent service. Friendly, knowledgeable and patient.
Brain Smith was very helpful in the purchase of a treadmill. He has years of knowledge and experience! It was a fun and enjoyable experience at Top Fitness.
Love this store. The employees here are great, super personable and fun to talk with. They have great recommendations without any pressure to purchase. Helped me get my garage gym set up and continue to help me add small pieces as I need them. Will continue to shop here for a long time.
Reece was very knowledgeable and helpful with our treadmill purchase. Will come back to this store for future needs. Highly recommend this location! Thanks!
Amazing experience. Love working with these guys. They did our entire gym and it was perfect. Will use them going forward for sure
Great staff, very helpful. Easy, not pushy. Informed and helpful.
I'm very happy with the equipment I purchased, and the customer service has been great!
Professional, helpful, quick.
Chris and Dalton were very helpful, educational, and willing to work with me to complete the deal.
Wide variety of equipment available. Salesman was very knowledgeable and helpful. He carefully listened to what I was looking for. He showed me various options and explained the differences. He demonstrated the use of the ones I was most interested in and then coached me through trying them out. Delivery times were available in less than a week. Delivery and assembly crew were very professional. The delivery and removal of my old equipment went quickly and smoothly. They tested the equipment and gave me a short tutorial on its use. They removed all the packaging material. Before leaving they made sure the machine was positioned exactly where I wanted it. Very satisfied with both the store and the delivery service.
Went in unsure of what exactly I wanted. Had a very knowledgeable gentleman show me around and talk me through the ins and outs of the different machines and find the right one without a “sales pitch” nor did he try to “upsell” me on anything or try to get me to spend more. All in all 10/10 experience. Would do business there again.
Brian was so helpful in solving my home gym challenges and I'll be sure to go back when I'm looking to expand!
Plenty of equipment in stock and great deals right now. William ask Harvey were excellent providing help and support!
Susan does an amazing job in solving your needs, and desires, while not decimating your wallet! Very professional, and kind! Thank you Susan!
Fantastic customer service. Brian the store GM is the best. Very helpful and knowledgeable. Not pushy sales people, he just wants to get you what you need and nothing more. Can't recommend this store enough!
Very helpful and friendly staff. Easy process. Excited to go back when I need more equipment.
Great selection of fitness equipment. Staff is very friendly. Definitely coming back here when we're ready to expand our home gym again.
Yes, I'm one of those who don't usually leave reviews, but when you have an excellent experience, it's only right to share it with others. I had a great experience working with Brian at Top Fitness (TF)! I was looking for a piece of home equipment that can fit my busy lifestyle after having baby number three. I searched online for approximately two weeks and settled on a version of equipment I was interested in. I live about 45 minutes from TF, so I called in advance to get some information and spoke with Brian. He was friendly and helpful and answered all my questions without rushing me to "just come in and take a look." I scheduled a time to come to Southlake to meet him and look around the store, and I'm so glad I did. The store is very nice and offers every type of equipment imaginable. Brian was just as pleasant in person and took his time to show me around. I fell in love with the Spirit Incline Stepper! Brian didn't hover or pressure us to decide while my husband and I thought it over. When I settled on the stepper, he gave us a great deal and was able to schedule my delivery a few days later! The day before delivery, my husband decided to buy a mat to go under his equipment, so we called TF and paid for it over the phone and we were able to add it to the shipment! Delivery arrived a day early and it went well, the guys were polite and respectful. I've had the equipment for about two weeks, and I'm very pleased with my choice. It's super quiet, sturdy, durable, and fits perfectly in my home office.
Ixchelle and Daniel were very knowledgeable and helped us choose a treadmill for our home! Thank you for the great customer service!
Grant was the kind of sales person we like. Asked what are concerns were and then addressed them and recommended a machine to meet our needs
Very helpful and knowledgeable.
I was happy when I learned that Top Fitness is the new name of the Precor Home Fitness store on Stevens Creek, because I am a fan of this store and its staff. In hindsight(*), the elliptical I purchased from that store in mid/late 2019 is one of my two favorite pre-COVID purchases. (Bought it shortly before the pandemic began, and in case you're wondering, the other favorite pre-COVID purchase was high speed internet for the house.) The staff at this store were super-knowledgeable and patient with all of my questions. They let me try out things in the store, which helped me make an informed decision. They have excellent follow-up and after the initial set up, sent a knowledgeable pair of technicians to help get the machine set up properly in my home. The technicians explained how things worked and had VERY useful suggestions for keeping the machine happy (e.g., tips for getting a level surface and how to protect the innards from dust). Nearly three years later, I remain a very happy customer. (*) -- 2020 was, after all, the year of hindsight.
Erika & Josh were a tremendous help at Top Fitness on E Mockingbird in Dallas! Can’t wait to go back.
My experience with Anthony has been great so far I very much appreciate his knowledge of the equipment as well as working with me planning for my new home gym. He quickly laid out an awesome floor plan which we have been working to thanks so far!!!
Frequently asked questions
How does Precor Home Fitness assist customers in choosing the right equipment?
Staff members provide knowledgeable, patient guidance without pressure, helping customers find equipment tailored to their individual needs and preferences.
What can customers expect regarding delivery and setup services?
Delivery teams are professional, punctual, and experienced, often providing prompt scheduling, careful assembly, calibration, and thorough demonstrations of equipment use.
Can customers try equipment before purchasing at Precor Home Fitness?
Yes, many locations offer the opportunity to try various machines in-store, allowing customers to assess comfort and suitability before making a purchase.