BUSINESS REVIEWS

Pioneer Air Conditioning and Appliance Repair

20 Cedar Tree Trce, Ocala, FL, 34472, United States

About Pioneer Air Conditioning and Appliance Repair

Pioneer Air Conditioning and Appliance Repair in Ocala is a trusted family business dedicated to exceptional service. With a reputation for honesty, professionalism, and competitive pricing, they specialize in installing and repairing air conditioning units and appliances. Praised for their knowledgeable technicians, Pioneer ensures that even the most complex systems are expertly handled. Customers appreciate the prompt, courteous service, and the team's commitment to going the extra mile, such as personally retrieving delayed shipments. Whether it's a speedy fix or a detailed explanation of issues, Pioneer's follow-up and customer care create lifelong patrons. For reliable home comfort solutions, Pioneer Air Conditioning and Appliance Repair is the go-to choice.

Customer reviews

Showing 1–50 of 73 published reviews.

Nextdoor

Responded immediately. Owner and repairman very nice and knowledgeable.

Angie's List

The very best pro all the way!

Facebook

I highly recommend Pioneer Air! I have used them for multiple properties AC issues and regular maintenance. They are honest, punctual and great at what they do. ⭐️⭐️⭐️⭐️⭐️

Facebook

The service is excellent. Justin came and fixed our air conditioning. He explained what he had to do, very respectful and knowledgeable in his work.

Google

Our fridge sprung a serious leak on a Saturday NIGHT and I called these guys and they came right out! I SO APPRECIATE you guys bc they had to come three different times, that’s service guys! Thanks so much! Truly appreciate y’all!

Google

On one of the hottest days he showed up on time, easily diagnosed the problem and fixed it. I appreciated that he did not try to upscale service. We will be replacing our system soon and will probably use Pioneer.

Google

The Representative was very friendly and professional.

Google

Great to deal with! I’ve purchased a HVAC unit as well as had repairs to ductwork. Their prices are very reasonable and their work and service is excellent.

Google

There very professional young men they know what they are doing. I will recommend them to friends 😎

Facebook

Justin came to fix dryer, found the problem right away and showed it to me. Came back next day and it was all done. Great job

Google

Great people to do business with and are very helpful. Highly recommend!

Google

Justin always does a great job. Thanks for the quick ac repair. Justin always makes sure the job is done right. Thank you!

Google

Excellent service. Fast efficient very knowledge about my stove repair. Will use Pioneer for all my appliances as-needed .

Google

The tech, Justin , did a very professional job to sucessfuly install the system that had a new component to allow for floor mounting. So far so good for heating the area and hopefully can experience the same on hot days.

Google

Excellent service and work.

Google

Prompt service, knowledgeable

Google

Price was more reasonable than other pricing; nice & professional; gave all necessary paperwork

Nextdoor

Highly recommend Greg and his son Justin of Pioneer air conditioning, great people to deal with and great work ethics. A company that doesn't rip you off. Five Star Service. 👍

Nextdoor

Awesome service! Really kind and respectful people! Couldn’t be happier!!! Call Pioneer Repair Services, 352.274.6141!!

Google

They did a very nice job, and we were pleased with the service tech.

Google

Excellent work and very neat

Google

A professional job, fast service and reasonable prices every time!

Google

Justin and Gregory did an excellent job!

Google

Timely diagnosis and correction of ice maker issue!

Google

I had a Whirlpool washer that stopped working. I called Pioneer Appliances Repair and they were prompt and showed up with in the hour they said keeping me informed by Phone when coming to the house. The best part: the service call change was far below others. The cost of the replacement part significantly lower. Truly an HONEST company. -Joe

Google

This company is responsible when there was a problem. They came out that day. The young repair man was as courteous as could be diagnosed the problem. The father went all the way up to Ocala to get the part to fix the very next day very dedicated. I highly recommend them.

Facebook

Justin came out within 2 hours of me calling. Checked on availability of the part I needed and said it was in stock. He said it would return the next day to replace the new board and repair the ductwork that had been damaged by critters. He called the next day to be sure I was home because he was coming to complete the work. He completed everything in a friendly and professional manner.

Google

Wonderful wonderful customer service. Showed up the same day. Excellent pricing and followed up to make sure that we did not need anything else. I would recommend them to anyone and everyone

Google

Greg was friendly and congenial. He repairer my refrigerator in a short time. The price was very reasonable . I recommend him and pioneer highly.

Facebook

Called with no a.c and Justin came out within a few hours and worked in the heat and got our air back running. 10 out of 10 would recommend them. Thanks for your help

Google

Wonderful wonderful customer service. Showed up the same day. Excellent pricing and followed up to make sure that we did not need anything else. I would recommend them to anyone and everyone

Google

I miss good old fashioned business ethics where you can call a company and trust them with not only having the expertise to take care of your problem, but to also give you an honest price on their work. Pioneer AC is a family-owned company I can trust. When my older AC was no longer blowing cold air, I called a local AC company and the only option they gave me was to replace the unit for $10,000. Pioneer came in a repaired the unit for $315!! I was ecstatic. They are so down-to-earth, honest, and not out to get as much out of you as other companies do. I highly recommend Pioneer AC.

Google

Pioneer repaired our ice maker in the kitchen refrigerator. Repairman was on time, very knowledgeable and efficient. Had to move refrigerator out to work on water lines and back in after repair. Problem fixed. Clean up afterward. Cost was competive. Recommended and I will use again if needed.

Nextdoor

Pioneer Air conditioning is the best. I give it a 10 star rating. Quick to come help. Very kind and caring. Very reasonable rates. I won't call anyone else for my A.C. maintenance.

Google

They were awesome

Nextdoor

Our ac went during the night of a holiday .. we thought no one would see us because of the holiday .. we called pioneer ac .. they were at our house in an hour !!!! The gentleman repair was extremely courteous and very knowledgeable!!! He had us up and running right away !! His price was very very much better than we expected.. I give them top review !!!

Nextdoor

Jacob from Pioneer was so polite and nice. He gave me advice on my system and corrected what needed to be done . I recommend them wholeheartedly 👍👏☘️☘️☘️

Google

Pioneer has set the standard when it comes to company values. I personally had the pleasure to work with Greg. Greg was very informative and respectful of any questions or concerns I had, he made this process as simple as possible when getting a new unit. I will be using this company in the future without a doubt. Thank you!

Google

Great service fast and fair pricing and i have already given his card to two friends. Herb

Google

Thank you Greg for being prompt and friendly!

Google

Called for a repair, came out the same day. The tech a very good person and most of all very honest. Fixed the problem that day and did a good job at a great price. Will use them again in the future.

Google

We couldn’t be more pleased with Pioneer Repair Service. Not only did Gregory help me over the phone, he was here the next morning to make the permanent repair. He’s a great guy - professional, knowledgeable, caring, and gave us a great price. We highly recommend Pioneer!

Google

Frequently asked questions

What types of appliances and systems does Pioneer Air Conditioning and Appliance Repair service?

Pioneer services a variety of appliances including refrigerators, stoves, washers, dryers, microwaves, dishwashers, and HVAC systems such as air conditioners and heating units.

How quickly can Pioneer respond to emergency repair calls?

Pioneer often responds the same day or within a few hours to emergency repair calls, including nights and holidays, depending on availability and the nature of the issue.

What can customers expect regarding professionalism and communication from Pioneer technicians?

Technicians from Pioneer are described as polite, knowledgeable, and professional, providing clear explanations of issues and repairs, and often follow up to ensure customer satisfaction.