Positive: Professionalism, Punctuality, Quality, Value
About My Transmission Experts
My Transmission Experts is a trusted name in automotive care, renowned for their professionalism, quality, and value. Specializing in transmission services, they offer comprehensive diagnostics, repairs, and rebuilds with a commitment to honesty and straightforward communication. Their skilled mechanics work efficiently to provide timely solutions, often exceeding customer expectations with fast financing options and competitive pricing. Recognized for their exceptional customer service, My Transmission Experts also honors veterans with discounts, ensuring a positive experience for all. With a warranty on their work and a reputation for punctuality, they stand as a reliable choice for vehicle transmission needs, highly recommended by satisfied clients across multiple locations.
Customer reviews
Showing 251–300 of 328 published reviews.
The best transmission shop in West Houston thanks guys thank you Jack
experience was right and car is running fine so far just the policy I hate that I need to pay for fix before they fix my car
Positive: Professionalism, Quality, Value
Positive: Professionalism, Punctuality, Quality, Value
I went to this company. Not knowing what to expect. And my lifetime I have heard of these so-called transmission guys that lied to you cheat you and still not do the repairs that is necessary for your transmission. However my transmission experts walk me through it tell me exactly what they were going to do and to my surprise they did exactly what they said they were going to do! They went above and beyond the call of duty. They even helped me out with financing and payment of the work that they have performed. The day that I got my truck 2005 if 150 out of the shop I got rear-ended by another vehicle shortly thereafter on my way home. My transmission experts helped me in that aspect also. So if I ever have another issue with my vehicle I will definitely take it to my transmission expert in Porter located on highway 494. If they are unequipped to help you in whatever matter you have for your vehicle I trust that they can at least point you in the right direction to be able to get your vehicle back on the road properly.
Positive: Punctuality
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Punctuality, Quality, Value Gary and his crew were able to take my vehicle in and do an entire transmission rebuild in a timely manner with great service, frequent updates, and an accurate estimate at a fair price. For this quality of service and honest pricing I won’t go anywhere else for major repairs like this. Save yourself the hassle of calling all over town for wild estimates and just give these guys a call.
Positive: Punctuality, Quality They got my truck back to me in a very timely manner. Just got it back so far so good and Scott even got up on a Saturday for me. Very satisfied so far
My SUV has had problems on two separate occasions and each time I have taken it to My Transmission Expert and they have been able to fix the problem. Brian and his team work quickly and professionally. They are truly experts! I highly recommend them!
Positive: Professionalism, Punctuality, Quality
Positive: Professionalism, Punctuality, Quality, Value Scott was amazing-worked with me, explaining every question so i understood. I was really scared- but they did a good job. I will recommend to others.
Positive: Professionalism, Punctuality, Quality, Value These guys are the best, they did work on my car last year and this year my warranty had to replace the front seal on the transmission. They are so professional and got the work done on time.
Positive: Professionalism, Punctuality, Quality, Value
Really professional and excellent work my transmission expert save me $6000 because of the dealer want to replace the whole transmission and they have not did their due diligence and diagnosis I took the vehicle out from the dealership operate with my transmission expert were able to diagnose and check to find the issue and it was a sensor faulting issue and just cost me 425 bucks to fix this transmission problem instead of replacing the whole transmission that gonna cost $6500, my transmission expert they know are very professional and they know was they doing wait to go I’m so happy thank you
Positive: Professionalism, Punctuality, Quality, Value They were extremely professional and I will go back for more Transmission needs the next time I need work.
I have been to my transmission experts a few times and they always come through. Very good guys and very respectful. They assess the problem and get it done in a timely manner. Talk to Brian and he will get everything taken care of. I highly recommend them
Positive: Professionalism, Quality, Value Gary was very helpful, I took my truck to another shop prior to bringing here and it hasn't worked right , so I brought it to Gary , 2 days he had it fixed and haven't had any problems with it. I will not take my truck anywhere else.
Positive: Professionalism, Punctuality, Quality, Value After having my transmission rebuilt at the Porter location , the Jones location did some maintenance and repairs to cover some lasting issues. While I would not recommend the porter shop at all, I cannot give enough praise to the guys at the Jones Rd. Location! Robert and George took fantastic care of my car and made me feel like a priority. They kept me up to date on what was going on and did the job right. When I had questions or concerns, they listened and explained. Highly recommend them!
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Quality, Value I can not say enough about Brian and the guys. I have had a string of bad luck lately and knew that my trans going out was going to cost me a boat load. Everybody else was more and Brian took great care of me. Thank you guys for the great work
Positive: Professionalism
Flushed the system. And repaired rear differential
They made me feel like I was a long term client, I look forward to coming back once the part to repair my transmission is available.
I recommend this business highly . Great service .They saved my vehicle.
2014 Jeep Wrangler was leaking oil from the rear main seal which meant transmission had to be dropped to access the leak. They took care of replacing rear shocks and bushings associated with rear stabilizer as well. Ended up keeping the vehicle a little longer than anticipated but well worth it for the honest service I received. When they put the transmission back in and tested everything they found there was still some oil leaking. Jack contacted me right away to let me know they would have to drop the transmission again to get to the repair. I say all this because they didn't charge me a penny more for labor or parts associated with dropping the transmission again to correct the leak they hadn't caught the first time around. I highly recommend My Transmission Experts as they are honest, good communicators and not looking to price gouge you like some mechanics do.
Positive: Professionalism, Quality, Value Great service. Professional through and through. Very informative and honest on diagnostics and repairs. First time using but will continue too get my business.
Brian and his mechanics were super. I will definitely use them again for whatever ever I need
Positive: Professionalism
Positive: Quality
Not only did they have the best prices for my transmission and rear differential service but they were very professional and courteous! Would highly recommend; very satisfied customer!
My 2017 Nissan Altima had a bad transmission. The guys at the Highway N 6 location were great. Steve and his crew were awesome. They were transparent in communicating the issues and repaired my transmission with ease. They kept me up to date with my progress and always treated me kind. I recommend anyone with transmission or other major issues to choose this location.
I had an amazing experience Scott kept me involved with the car repair and made I knew what was happening every step of the way.
The only guys I will ever let touch my transmission from now on.... excellent service!!!!! I highly recommend this shop above all others I've dealt with in the pass. Complete honesty and great work!
I came to MTE with a 1984 Chevy Pickup Truck with auto transmission that would not shift out of 1st gear. Brian Williams (Manager) and the MTE crew had the Truck correctly diagnosed with one test drive. Replacement parts were ordered for next day delivery. Brian called me at 11 AM the next day, indicating work on my Truck was completed and driving like new. For a Truck that has been under restoration for two years I Cannot say enough to to compliment MTE for service, quality, value and professionalism. Currently enjoying driving a better than new Classic Chevy Pickup Truck thanks to MTE TomS, Montgomery, Texas
Positive: Professionalism, Punctuality I had transmission repaired for motorhome and everything went smooth, staff was very professional and Scott very knowledgeable about transmissions and engines.
Scott was my service advisor and he was very professional and nice and helped me get the best price for my service needs and repairs to my transmission! I highly recommend this place and Scott for anyone who needs car repairs! Me and family really appreciate Scott’s patients with us great advice and service!! Thanks Scott from the Harris family!!!!
Gary and his team did exactly as they said they would, no surprises in regards to the repairs. Very professional and timely, work done as promised and on time.
Took my charger hellcat (my baby) to My Transmission Experts after talking to them on the phone about a loud clunking noise I’d been hearing. They seemed genuine so I trusted them. They called me as soon as they checked it out, turned out to be a few loose bolts on my driveshaft and they tightened them at no charge.. customer for life!!!
I had called My Transmission Experts and a gentleman named Jack answered the phone. He was very helpful with a full diagnosis for my vehicle. He was patient, kind, knowledgeable, and informative. The problem my vehicle was experiencing turned out to be much less expensive than I originally anticipated. I highly recommend Jack and My Transmission Experts!
I took my Mercedes ml 320 to get preventative maintenance. My appointment was for 8 am. They were prompt and the customer service was amazing! They were very informative and knowledgeable about their business. I want to thank Jack Steward personally for being honest, straight forward and making my service easy. I would definitely refer them to my friends and family!
Gary was really nice and helped me out with my transmission issues. Got my car back to me in 2 days. Financing was easy and helpful.
Mr Gary and his team is Great! I recommend this place to anyone. Thanks again for all the good work you guys are doing.
Excellent service! Definitely coming back with these guys for ALL my vehicle problems. ESPECIALLY TRANSMISSION! Told them that I needed to replace the rear main seal on my 2004 Suburban. It was leaking oil way too much.. And I was asked if I had gotten a quote from somewhere already. In one place they charged me $920 an another was going to be $850 parts and labor. The owner makes a face of disgust an replies " Wow, those people are shameless." He starts explaining that they over charge because, " those mechanics tell you that they have to DROP THE TRANSMISSION an make a BIIIIG DEAL out of nothing!" $350 labor plus parts! Rear main seal was $40!! I didn't even break the 400 mark an had it ready in one day!!! Go with these guys for ALL YOUR VEHICLE PROBLEMS! They will set you straight with no BS, an have you rolling out without charging you an arm an leg.
Very, Very pleased. It was ready when they said it would be. And my follow up went well. 5 stars from me.
Positive: Professionalism, Quality, Value Steve was very helpful in finding a full diagnosis for my vehicle. He was patient and informative. The problem turned out to be much less expensive than I originally thought. I highly recommend!
Positive: Professionalism Transmission Expert was very professional in handling my truck. They went over every detail on what was needed for my truck, and other problems that needed to be fixed. They gave me a two weeks time to drive my truck to see if any hiccups was noticed and to bring it back just to check everything again. I highly recommend Transmission Expert for your needs. Thank you gentlemen. K. Adams
Positive: Quality
Positive: Professionalism, Punctuality, Quality, Value Transmission went out on Tuesday. I brought my van into the shop at 12 pm and I had my van back and on the road by 8 am Thursday morning... Which just happened to be Christmas Eve. Financing was quick and easy
Frequently asked questions
What types of transmission services does My Transmission Experts provide?
My Transmission Experts offers transmission repair, rebuilding, fluid changes, diagnostics, and related maintenance services for various vehicle makes and models.
How does My Transmission Experts handle parts availability and pricing?
The shop assists customers in sourcing parts, sometimes helping find more affordable options, and communicates clearly about parts needed and associated costs.
What can I expect regarding communication and customer service?
Customers report clear explanations, regular updates during repairs, professional and courteous staff, and assistance with understanding vehicle issues and repair options.