BUSINESS REVIEWS

My Storage

About My Storage

My Storage stands out as a premier self-storage solution, offering customers exceptional service across multiple locations. Praised for their courteous and professional staff, My Storage ensures a seamless experience from the moment you secure a unit. Facilities are lauded for their cleanliness, security, and 24/7 accessibility, catering to the convenience of all customers. With competitive pricing and a variety of unit sizes, they accommodate a range of storage needs. Long-term patrons and realtors alike give My Storage top marks for their innovative solutions and commitment to customer satisfaction. Whether for personal or professional storage, My Storage is recognized for its dedication to providing a secure, accessible, and customer-focused service.

Customer reviews

Showing 1–47 of 47 published reviews.

Google

I’ve been here for over 10 yrs and I’m very happy. Service is great and I love that I can get to my unit 24/7.

Google

I would recommend this storage facility. Clean and very helpful staff.

Google

I have been dealing with an employee named Jen and she was very pleasant and easy to deal with. She had helped me out in time of need with all the information I needed. A pleasure to deal with. Thank you. I have referred this storage facility and will continue to refer others.

Google

Excellent storage facility. Very friendly and accommodating.

Google

Been a loyal customer for years. Friendly and fast and super helpful. The new buildings are amazing!

Google

There were a lot of problems when the new owners took over. Construction of a security fence, interoir construction, etc., but that all seems behind us now. The security gate malfunctions a lot. Why have a gate if it's stuck open half the time?The lighting inside our the building is poor. The end door lock doesn't work so we have to walk around the building to enter by a door that is never locked. Some security.

Google

Priced well.

Google

Staff are incredibly friendly and go out of their way to make sure you are happy. The units are very clean, easily accessible and also very secure.

Google

I love My Storage - Copeland! They are priced competitively. They are clean. The location is easy to get to and the locker sizes are great! 10's across the board from this Realtor!

Google

Great security and friendly staff

Google

Nice clean storage lockers and staff.

Google

I have no complaints about this place. We haven't had an increase in a while so that's great. I am able to access my unit whenever I want which is great! I have been with these guys for a while now. Thanks for the great service!

Google

Great facility, it is clean and dry. The staff are courteous and they have some innovative solutions for different kinds of storage use.

Google

Best Rates in town and very friendly service!

Google

The Staff is Friendly and Helpful, with a competent customer service Staff.

Google

The staff is very cooperative at My Storage, not to mention the storage rates are reasonable. Totally satisfies with my experience.

Google

It has to be about two years now, that I've been using the services of My Storage. Right from the outset, the personnel have been courteous and helpful as well as professional. The unit that I occupy had been cleaned prior to my taking possession and any questions that I've had along the way have always been dealt with. So, all-in-all, I'm more than satisified with both the personnel and the site of My Storage.

Google

Clean and well managed. Like the 24 hour access.

Google

My Storage is a best in the business. Good prices and good service. If you looking for storage come here first! I am a long time customer of My Storage and like it!

Google

24/7 access friendly office help good location

Google

Very good customer service and a very nice facility. Very secured and most of all.its 24/7 accessible.

Google

Very friendly, nice staff. Great space.

Google

My Storage made my move so easy, the most friendly and helpful staff.

Additional Google reviews

These stored four- and five-star Google reviews supplement the request history above. They may overlap with that history and are not added to its total.

Google

My Storage Belleville North offers a clean and secure storage solution that perfectly fits everyday needs. The facility’s around-the-clock access with unique entry codes for each customer provides both convenience and security. Its straightforward, self-serve approach makes storing belongings hassle-free. Plus, their on-time billing is a reflection of their organized and customer-focused service. As a real estate broker familiar with local amenities, I find My Storage Belleville North to be a reliable and practical choice for anyone in need of storage space

Google

Fast, informative, and friendly service provided by Heather. Rented a unit from this location for 2 years. Super clean and safe storage facility. 10/10 would recommend.

Google

Great customer service! Always willing to work with you.. would always recommend them

Google

Staff is very helpful! The free truck included with our rental was great. Thanks for all your your help, making this a smooth experience for us!

Google

I visited my locker looking for something, found it and was checking in with front desk. A few inquiries made and Jeff, the counter person, showed valuable customer service skills by providing direct and concise explanations, gave clear details about different types and sizes of lockers including fees. Worked with me in finding the right solutions to finding the storage for my needs. Will definitely keep using and recommend to family and friends.

Google

I went with My Storage because they have an irresistible promotion: use of their moving truck for three hours for no charge when you rent with them. Was super chuffed for the convenience. So far so good. The staff are very efficient: Austin in particular, and Nelle at their head office.

Google

Very affordable and Close to my place. Jeff provided me all the info and was very helpful in answering all of my questions.

Google

I've used almost every storage company in Leaside and the last 3 months of operating my business from MyStorage have been the most seamless of them all. The team here is on the ball and has consistently exceeded expectations. I look forward to continuing to expand with them.

Google

Just rented a unit at the end of November. Very clean, well maintained, and managed facility. Mike took the time to explain everything and went above and beyond to ensure I was welcomed and settled in. Awesome service.

Google

Great work 👏 to a wonderful staff she should own this place great customer service 👍 for Stephanie

Google

My name is Chris Horwath. I have multiple units at a couple of your locations. I'd like to say that the site manager in Sutton, young Mike, great guy, is amazing to deal with and has helped me tremendously with my storage needs. He even helped me stand my bike up one day when I was struggling with it! Great customer service 👍

Google

Perfect place to rent Friendly staff Great security Thanks Nel for the satisfactory Customer Service

Google

Very clean and nice environment, nel was a huge help! would definitely recommend renting here. Great prices and services

Google

Thanks so much Nel for your amazing help I love how this location has such an amazing team as I was very satisfied with Nel's customer service :)

Google

Just arranged storage with Stephanie for Belleville South and it was a flawless and enjoyable experience. Highly recommend My Storage and ask for Stephanie!

Google

Stephanie is amazing and a real pleasure!! Such a lovely person!!!!!

Google

Staff was very helpful and friendly! Grounds were secure and well organized.

Google

Katelyn is so sweet and absolutely amazing kind smart funny caring you guys are so lucky to have her and she is soo easy to talk to

Google

The staff are so polite and caring, and eager to help make sure your experience with them are fulfilled. Great work My storage. High Five 🖐

Google

Even if she’s not from the area, Emily was super informative on how storage works. It’s my first time using storage and she gave me the confidence I needed to start!!

Google

Been a customer for about 2 yrs now and so far my experience at MyStorage has been great. Stephanie & Morgan have been very helpful and are extremely nice. I can definitely recommend this storage, the customer service is really good and the pricing is fair. They have outdoor and indoor units which is very helpful depending on what you need. Overall, good experience.

Google

the experience and customer service was excellent # thanks Stephanie for the great service

Google

I would recommend the business to those seeking affordable storage service. Stephanie was incredibly helpful in resolving a challenge with my unit. A+ customer service! Thank you!

Google

Michelle made the rental process smooth and quick! Thank you so much for your help with renting my unit!

Google

Michelle helped me rent my unit, the whole process was easy! Unit is clean and exactly what was promised!

Google

Absolutely had to write about Hayden!!! We finally got up to our unit with a rented van to pick up our new outside couch. When we got there we realized no one was in the office because it was Sunday. We did not know our storage unit number or passcode which we needed to get into the building! We panicked thinking we had wasted all this time driving way up there. We called MY STORAGE and friendly, helpful Hayden talked us through the process and checked our info to give us our number and passcode. She saved the day!!!! And she was so damn nice! Thank you Hayden! You really made our day. Louise and Joe

Google

My Storage is the place for my storage needs. I spoke with Amanda and she made me feel at easy as she answered my questions and made arrangements for my storage locker.

Frequently asked questions

What are the access hours for My Storage units?

My Storage offers 24/7 access to storage units, allowing customers to access their belongings at any time with unique entry codes for security.

How does My Storage ensure the security of my stored items?

The facility uses unique entry codes for each customer and has security measures such as gates and well-maintained premises, though some users have noted occasional gate malfunctions.

What kind of customer service can I expect at My Storage?

Customers report friendly, helpful, and knowledgeable staff who assist with unit selection, rental processes, and provide support to ensure a smooth experience.