My encounter was limited to the sales representatives. I did not go into contact. I chose not to have solar paneling for personal reasons.
About Momentum Solar
Momentum Solar is a premier provider of solar energy solutions, renowned for their exceptional customer service and professional expertise. They offer a seamless transition to solar power, with a process that is praised for being smooth and communicative. Clients highlight the knowledgeable and friendly staff, who ensure systems are both efficient and cost-effective. Momentum Solar stands out for their proactive approach, handling everything from design to installation with great care and attention to detail. Their commitment to customer satisfaction is evident, with responsive support and a willingness to go the extra mile, such as resolving permit issues or upgrading monitoring systems at no extra cost. Clients recommend Momentum Solar for their reliable service and the significant savings on energy bills.
Customer reviews
Showing 551–600 of 671 published reviews.
Rep was knowledgeable and no pressure
The sales representative was knowledgeable and not afraid to admit his was not sure of something. He reached out to his technical support group and even the ** regional manager and got me answers. The site assessment person was very experienced and when he identified possible issues with the rafter structure of my roof, he texted the engineering group that must issue the engineering approval. While they were not available to give a definitive opinion, as an accommodation, Momentum agreed to extend the 3 day recession period until after I have the answer on whether my roof can support the solar panels.
Very professional contact, with all employees
We had an amazing team who installed the solar panels for our house. They are definitely experts in doing the job and paid attention to the most important details.
They are really friendly and ontime.
Good. They explained well to me about the solar system. I understood everything and agree to have the system in my house
Good. They explained well to me about the solar system. I understood everything and agree to have the system in my house
Son muy cortés y amable se toman su tiempo para explicarte lo mejore que pueden a sus conciertos de las dudas que puedes tener aún que si hay una que si tengo una que otra duda pero no me puedo quejar de su trato son muy profesionales.
So far the experience has been great. Very professional and willing to work out any concern expressed. The process has been great. Now we wait to see how it works when activated. I guess I will provide future update once we have been on it for few months.
So far so good... I called them out to my house. Not a Door to Door sale. The rep (JOE) was informative and answered all of my questions. The install date is not yet set but I am looking forward to it and will update this post.
I was absolutely impressed with the way the Crew moved from the time they arrived at my home in Upland, Cal. to the time they left. They moved like a well oiled machine. They even cleaned everything up before leaving. I highly recommend Momentum and the Crew that installed the Solar Panels. What I’m not happy about is this; I was told my new panels can not be activated until my ole (1956) service panel is replaced.... it has not been changed yet, I am Not sure receiving any of the benefits for which I had the Solar Panels installed for. There you have it. The happy side and the not do happy as well. Thank you for allowing me the space to address this Bush Shane
Perfect service....
Very good presentation, detailed information and all around good representative of company. I was sold
Great customer service, and great service. They always keep you updated and answer all your question.
Friendly and very knowledgeable about what was happening
Frequently asked questions
How knowledgeable are Momentum Solar representatives about solar energy and the installation process?
Momentum Solar representatives are generally described as knowledgeable and professional, often providing detailed explanations about solar energy, system functionality, and the installation process to help customers understand the benefits and operation of their solar panels.
What is the typical experience with communication and follow-up during the solar installation process?
Customers report mixed experiences with communication; while many praise timely follow-ups and clear explanations from sales and support staff, some note delays in activation and challenges in receiving updates, particularly regarding coordination with power companies.
How professional and courteous are the installation teams from Momentum Solar?
Installation teams are frequently described as professional, punctual, and courteous, often minimizing disruption by informing customers of their actions, cleaning up thoroughly, and respecting property such as trimming bushes only after permission.