BUSINESS REVIEWS

Kranich's Jewelers

About Kranich's Jewelers

Kranich's Jewelers is a cherished destination for fine jewelry, offering an exceptional selection of diamonds, gemstones, and timepieces. Their friendly and knowledgeable staff, including the commendable Mo, Wendy, and Beth, provide personalized service, ensuring customers feel special and at home. With a reputation for quality and luxury, Kranich's is the go-to place for unique gifts, engagement rings, and wedding bands. Their commitment to customer satisfaction is evident in their attentive service, expert repairs, and convenient locations. Whether you're celebrating a milestone or seeking a timeless piece, Kranich's Jewelers is highly recommended for a memorable and delightful shopping experience.

Customer reviews

Showing 251–300 of 700 published reviews.

Google

Staff is always friendly and treat me well. Shopping there for years and will continue to do so.

Google

Kranich’s was very professional & helpful in all of my experiences at their stores. This last time it was Caleb who helped me out tremendously. They are now the only store I will buy jewelry from. They’re a family owned business who genuinely care about what you’re looking for. Thanks Kranich’s team!

Google

Caroline is very professional, and helps me when I need it

Facebook

All the staff members are very knowledgeable and they don't push you into anything.

Google

I was helped by a man named Caleb, he was great. 10/10 super nice guy.

Google

Very comforting staff that genuinely interested in listening to me and giving me all the opportunities to see and expand my knowledge of fine jewelry. Really went above and beyond to give me the best options they had . Kudos to the wonderful lady who made my lady a very happy woman !!

Google

Carrie was very helpful!

Google

Apologies, Gary, I believe his name is, was a great help in finding the perfect gift for my wife. I walked into Kranich’s Johnstown and he immediately began working with me. Top notch! Promote now!

Google

Very pleasant experience from the time I step into the door and when I left. Very nice sales people.

Google

The lady that helped me was very good!

Google

Beth helped me find exactly what I was looking for. I was not in there more than an hour and I had everything I needed. Great place and the holiday decorations were also great.

Google

Hi. I came to Kranich's to purchase a gift for my boys. Immediately, Steph came over & asked if I needed help. She assisted me in finding the perfect gifts for my sons. When she couldn't find exactly what I needed she then had her coworker Matt to help. They both were so kind & helpful to me. I have been through alot of tragedy in the past few years, and they both made me feel like family. I will not ever go anywhere else in my future for jewelry. I recommend going here!!!! Thank you Steph & Matt for doing everything you did for me. I appreciate it from the bottom of my heart ❤

Google

Facebook

Very helpful staff. Great selection.

Google

Always treated well everytime I go in there. Good place to buy

Google

very helpful & very friendly staff!

Facebook

the staff was very helpful and knowledgeable...definitely a great place

Google

From the very first time that I stepped foot into Karnich's Jewelers years ago when they were located inside The Logan Valley Mall I was hooked. Other than their professional, knowledgeable and excellent customer service. You are treated with respect no matter if your just looking or purchasing something inexpensive to very expensive, you're treated like family. They will go to no lengths to make your experience a memorable one... Karnick's You Rock 💎 💎 💎

Google

Pleased with my service ! Very friendly staff !

Google

Amanda was such a great help. Very polite and professional. Took the time to make sure the item was available and order was correct. Highly recommend.

Google

I would highly recommend Kranich’s jewelry store!! They have always treated me very well and the service is very friendly. If you stop at the Altoona store be sure to ask for Beth or Tim. They are both very professional and personal. Thank you Beth and Tim!!! Merry Christmas.🎄

Google

Jessica was very pleasant and helpful.

Google

Great knowledgeable assistance with everything we were looking at during our visit.

Google

The staff was very nice, and Stephanie was very helpful and accommodating. Would definitely go there again.

Google

Oh, how much I can tell you how warm & welcome your staff was!! I myself worked in sales & Jewelry, & they were terrific!

Google

Oh, how much I can tell you how warm & welcome your staff was!! I myself worked in sales & Jewelry, & they were terrific!

Google

Competitive pricing in a clean, attractive setting. The friendly, accommodating & prompt attention to my needs is the most satisfying part of doing business here. Excellent customer service always makes a huge difference.

Facebook

Amazing. Very friendly and quick!

Google

Venue is comfortable and full of choices. Staff is courteous, vigilant, but not pushy. Will go back.

Frequently asked questions

What types of jewelry and services does Kranich's Jewelers offer?

Kranich's Jewelers offers a wide selection of fine jewelry including rings, earrings, necklaces, and watches. They also provide services such as jewelry cleaning, ring resizing, watch battery replacement, and jewelry repair.

How does Kranich's Jewelers handle customer service and sales pressure?

The staff at Kranich's Jewelers are known for being friendly, knowledgeable, and patient, taking time to understand customer needs without applying pressure. Many customers report a pleasant, no-pressure shopping experience with helpful guidance.

Can I get assistance with custom or special orders at Kranich's Jewelers?

Yes, Kranich's Jewelers assists customers with special orders and custom requests, including locating specific items from manufacturers. They communicate updates and work to meet customer requirements efficiently.