BUSINESS REVIEWS

Infinite Water Solutions

227 7th Avenue, Regina, SK, S4N5H5, Canada

About Infinite Water Solutions

Infinite Water Solutions, based in Saskatoon, SK, is a trusted provider of high-quality water systems. Praised for their exceptional service, knowledgeable staff, and efficient installations, they ensure access to clean, drinkable water. Their dedicated team, including the commendable Kevin, offers personalized and informative assistance. With competitive pricing and a proactive approach to maintenance, Infinite Water Solutions stands out for their reliability and professionalism. Customers appreciate the ease of obtaining the right filters and the thorough explanations provided by friendly technicians. Whether it's a whole home filtration system or a specialized setup for unique water features, Infinite Water Solutions consistently exceeds expectations, making them a highly recommended choice for water treatment services.

Customer reviews

Showing 101–150 of 295 published reviews.

Google

Very personable technician. He remembered us from last year and questioned how we have been and how we like our area now etc. did the job very quickly and cleanly. We were very impressed with the service.

Google

Excellent customer service. Arrived at set time, provide contact information and text updates prior to appointment, polite and informative technician. Highly recommended.

Google

Hendrik was punctual, friendly and efficient. I also appreciate the yearly reminders my filters need to be changed.

Google

We had a technician come out for annual check up, ensured everything was hooked up properly, double checked the lines and gave us helpful hints. We have used this company for 9 years and will continue to for the peace of mind and good drinking water.

Google

Found this company online and inquired as I had iron remover and softener issues. They contacted me, were going to be working in my neighbourhood 32 km from nearest town and would come by to evaluate. My current system needed a little service and tweaking for performance. I received instructions on better maintenance, and they saved me a lot of time, effort, and money that way. Kevin we was punctual, pleasant, knowledgeable and organized. He got a lot done in a short time all the while giving me the information I needed to understand the system and look after it going forward. Should anything else go wrong they’ll be my first call.

Google

Kevin is a front line tech. I found him to be extremely knowledgeable and proficient in wis work. He should be proclaimed as Infinite's No.1 tech. Bruce Simmes.

Google

Excellent service and product knowledge

Google

I really like the drinking water system (from Infinite Water Solutions) that was installed in our house, very convenient and the water taste good. Not only that the price of it is very reasonable. Their Technician is friendly and knowledgeable on his work. I highly recommend this product who wants to improve their drinking water.

Google

Decided to get better drinking water and not have to lug containers. Set up an appointment for installation, the unit was installed and we’re enjoying the good water. Easy peasy. Professional company to deal with.

Google

These guys have great products and amazing service, always on time, professional and knowledgeable staff. highly recommend them! Very happy customer since 2020

Google

I have always had awesome service every year with my RO maintenance. They always explain things thoroughly and do the same with the work that they do. After having RO, I can't go back. It's such a difference and I love it. I highly recommend them for their awesome service and products.

Google

Office staff and installer were very knowledgeable and professional from start to finish. Absolutely no complains, highly recommend!!!

Google

Infinite water was very prompt, professional and efficient with their install and keeping me informed. The water quality is excellent I’m very pleased

Google

Really enjoyed working with Infinite Water Solutions. It was a good experience!

Google

They were very fast and professional when they came to do a service call. The tech was super friendly and polite in trying not to make any mess in my home. I really appreciate him going above and beyond. And he apologized for when he got to my house even though highway was terrible and I didn't have any expectations on his arrival. Highly recommended.

Google

Great service very helpful

Google

Great service!

Google

Reliable water company! Excellent customer service! Highly recommended!

Google

We have owned our Hague RO System for one year and it was time for the annual service. Infinite water sent Kevin out to do the service call. Kevin was great, easy to talk to and eager to share his knowledge. The water here in Eatonia is very hard, the RO System gives us fantastic drinking water. Worth every Nicole. Thanks guys, you have a wonderful company.

Google

The tech is very polite and very professional. Exactly at 9am he is at the front door. He left without any trace of dirt and water.

Google

I had a fantastic experience with Kalen from Infinite Water. Two other technicians had recommended replacing my water softener and RO system, quoting me $3500. Before making a decision, I reached out to Infinite Water for a quote and received a quick response from Kalen. After discussing my situation, I discovered that my existing systems could be fixed instead of replaced. Kalen promptly sent Hendrik, a skilled technician, who resolved my issues for just $150 (plus tax). This saved me thousands of dollars. It's reassuring to know that trustworthy and honest professionals like them still exist.

Google

Excellent customer service from the office and the technicians that install. Highly recommend!!!!

Google

Great, friendly service. Definitely recommend! Kevin came out to change our filters today and went above and beyond.

Google

We like to support local business and Infinite Water Solutions was great to deal with. The installers were very professional, prompt and informative. We highly recommend infinite water solutions.

Google

Our entire experience from inquiry to install was fantastic.

Google

We were very pleased with our Infinite Water Tech. We enjoyed his polite courteous manner and he understood we had to be somewhere and worked well with our time restraint. Its always a pleasure working with Kevin. Thank you

Google

Friendly, knowledgeable and caring. Infinite water not only has great owners but they also hire the best employees! Thanks for our yesterday guys, glad that our 1 year maintenance was done so we can continue with our clear water!

Google

Great service and very personable staff. Never any issues or concerns, knowledgeable and professional. Technician prepared and able to remedy any issues he found.

Google

Kevin was very personable and professional. He took the time to explain everything to me and I am very satisfied with the service.

Google

Top notch. From start to finish. Kalen very pleasant, knowledgeable and helpful on the phone. Kevin very pleasant knowledgeable and professional and went above and beyond answering my questions and installing and checking filters and lines. Will be a repeat annual customer for sure. Great experience.

Google

The owner, receptionist and technician were very polite, punctual and professional. Very easy to work with 😊

Google

Very professional and takes care of everything in a short time.

Google

Andre with Infinite Water solutions was great. He came into my home and was very friendly, respectful and knowledgeable to any and concerns I had. Follow up with this company is great. They are in top of the game. Thank you!!?

Google

The customer service is excellent!

Google

Really excellent water company! From the admin staff to the technician who shows up to change the filters. I am super pleased with their service. They are thorough and on time. And have the best reverse osmosis system.

Google

Andre Fournier came on time, explained why he was recommending changes throughout his time. He was operating in chaos as we had guests making pancakes. He said 25 minutes because he had to go back to his van to get the part he recommended. He even petted our Great Pyrenees who had to check him out. I rate him as excellent!

Google

Kalen (sales rep) and Kevin (installation tech) were incredible from 2 years prior to day one. I originally met Kalen at agribition and discussed water issues at that time, but a full RO system wasn’t required in our home at the time. We moved to a new acreage in January and had nothing but problems with our water. We started getting quotes from a number of the big names for RO in southern/south eastern SK, and had a few out to our home to discuss systems. We were disappointed in the old school aggressive sales tactics, ranging from fear to the assumption that women only want clean dishes and clean laundry, and the men wanted clean car washes and complex maintenance. Fear tactics (using our toddler’s bath water) to scare us into RO, false ‘complementary service’ (the cost was simply absorbed into higher material costs), and poor water Knowledge (not being able to identify obviously incorrect water test results), are just some of the reasons we passed on previous candidates. I recalled speaking with Kalen, and searched my email history from 2 years prior for that follow up email. He responded immediately, and his first concern was getting a more accurate water sample (which came in handy), calming fears about our toddler’s health and well-being, and setting us up only with a system that we truly needed, vs the top of the line everything. He studied our water, spoke knowledgeably about it, and provided us with the information we needed to make our own decision, vs forcing the choice on us. He was compassionate throughout the whole process. Kevin, our technician, was INCREDIBLE. Friendly, kind, equally as knowledgeable, and acted as a true guest in our home. Our system took about a day and a half to install based on a number of complications that Kevin found his way through (due to previous plumbers work). We have crystal clear, clean, safe, drinkable water throughout our entire home now, and it is thanks to these two. We will not hesitate to recommend them to anyone and everyone we know. They stood out amongst the computation solely based on how they treated us, their knowledge, and their refusal to bash or cut down other companies. Their competitors could learn a LOT from them.

Google

Fast friendly service.

Google

Had our system checked today by a very courteous, knowledgeable and quick technician named Andre. I like that I was prenotified by text message a bio of the tech and that he was on his way. Andre told me he would take maybe a half hour, but he was done much sooner and reported everything that he found about the system, which he found nothing wrong. I cannot think of a negative thing to say. I love my system, my skin loves the water system and my family will not drink regular tap water from anyone else's home unless they really need to because our system makes our water taste so good!

Google

We continuously have great service from Infinite Water Solutions! Alex did the servicing of our water filter system. He was positive, friendly and clearly very experienced. He left everything very clean and tidy. I wouldn’t hesitate to recommend this company.

Google

Great service from start to finish. Pricing is great too. The installer is super nice and easy to work with. My water taste way better and i havent had any deep thirst since the install. In the past i would have to buy a gatorade or some mineral water to quench that thirst. But for the 2 whole weeks i had the system i havent had the need to get other water. Besides it takes out a bunch of unnecessary stuff in our water and adds useful minerals our body needs.

Google

I’ve had both the water filtration & soft water systems since 2016. I’ve moved twice during that period & had my systems reinstalled in both homes. The techs (Roger & Alex) are knowledgable & always make my yearly filter changes a quick, pleasant process. The water quality is definitely noticeable & I’m very happy with the product quality & customer service I’ve received over the years. The one time there was an issue, I believe something wasn’t tightened all the way and there was a small leak under my sink, a manager came to my home to correct it the same day. Mistakes happen but how one corrects them really shows a quality company. ⭐️⭐️⭐️⭐️⭐️

Google

Alex showed up on time & the job was done quickly. He had a pleasant attitude & was very easy to deal with.

Google

Frequently asked questions

What types of water purification systems does Infinite Water Solutions install?

Infinite Water Solutions installs systems including reverse osmosis (RO), water softeners, whole house filters, UV lights, and re-mineralization filters tailored to customer needs.

How does Infinite Water Solutions handle installation and maintenance appointments?

Technicians arrive on time, provide clear communication including arrival notifications with tracking, explain the work being done, and perform annual maintenance and filter replacements efficiently.

Can Infinite Water Solutions service rural or remote locations?

Yes, Infinite Water Solutions regularly services rural and remote areas, scheduling visits efficiently and providing prompt repairs and maintenance for water systems in these locations.