BUSINESS REVIEWS

Illinois Sewer And Drain

39370 Illinois Rte 59, Lake Villa, IL, 60073, United States

About Illinois Sewer And Drain

Illinois Sewer and Drain, located in Round Lake Heights, is a trusted provider of top-notch plumbing services. Renowned for their professionalism, punctuality, and responsiveness, they offer a range of services including sewer repair, drain cleaning, sump pump installation, and plumbing leak repair. Customers rave about their ability to handle emergencies promptly, even offering late-night visits without extra charges. The team, led by the commendable Joe, is praised for their quality work, fair pricing, and willingness to accommodate tight budgets with installment payments. Whether it's a basement leak or a kitchen sink issue, Illinois Sewer and Drain is the go-to company for reliable and efficient plumbing solutions.

Customer reviews

Showing 51–70 of 70 published reviews.

Google

Positive: Professionalism, Quality Great work. Very professional and on-time. Thank you for your service! Services: Plumbing leak detection, Faucet installation, Drain cleaning, Shower repair

Google

Positive: Professionalism, Punctuality, Responsiveness Joel was quick and professional Service: Shower repair

Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value I have used Illinois Sewer and Drain multiple times, they are always accommodating, professional, and responsive. They have never used any pressure tactics to up-sell any of their services. 10 out of 10 would recommend! Services: Plumbing pipe repair, Drain cleaning, Plumbing leak repair, Sump pump repair, Outdoor plumbing system repair

Google

Positive: Responsiveness Cartridge to shower broke causing a large leak. I called and they made arrangements to come out and repair it during the weekend. Service: Shower repair

Google

Matt and Joe saved my weekend! They came at the last minute and fixed my toilet on a Friday afternoon with no notice and Joe did a perfect job! Thank you so much!!!

Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Fixed a major sewer issue and had to have a major installation of new sewer piping inside and outside my home to update old steel/iron piping to pvc. Came out on the weekend and was super responsive on getting my issue resolved. Very professional Thank you joe. Services: Plumbing leak repair, Plumbing leak detection

Google

I had an amazing experience with Illinois sewer and drain. They were prompt and responsive. Scheduled my assessment and repair right away and worked into the evening to make sure the work was done same day. They completed high quality work at an affordable rate. They were also very respectful of my home. Wearing shoe covers and putting down tarps to protect my floors. If we have any plumbing needs, we will be using Illinois and sewer drain again!

Google

Positive: Professionalism, Punctuality, Quality I have these friendly guys coming for pump replacement. They did great job with fair price. Professional and responsible. I’d recommend them for others. Service: Sump pump repair

Google

Positive: Professionalism, Responsiveness, Value Joel is very professional and meticulous with his works. He made sure everything is working fine. His team installed our sump pump few weeks ago. Today, I contacted him about a leak in our sump pump, he checked what's going on, and fixed it. Would definitely recommend! Services: Plumbing leak repair, Sump pump repair, Sump pump installation, Plumbing leak detection

Google

Same day service on sump pump replacement. Good quality installation

Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Wow! I can’t believe how excellent this service was! They are amazing, friendly, worked efficiently, answered every question and took the time to get everything back the way it was. They reminded me of the service like the good ole days. ❤️ So knowledgeable! They come highly recommended by my husband and I. Thank you guys! Services: Drain cleaning, Toilet repair

Google

Positive: Professionalism, Responsiveness, Value Prompt response and great service by Joel. He was very informative and very professional. Would recommend and rehire. Service: Sump pump installation

Google

Service: Toilet installation Positive: Professionalism, Quality, Value

Google

Positive: Professionalism, Punctuality, Quality, Responsiveness They did a quality job at a reasonable price! I had bad toilet leak and they repaired quickly the same day I called them. I will be using them again if I have any future plumbing problems! Services: Plumbing leak detection, Plumbing pipe repair, Toilet installation

Google

Service: Plumbing pipe repair Positive: Responsiveness, Value

Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value They are very professional and upfront about cost. Would definitely hire them again. Service: Toilet repair

Google

This company came out and quickly identified my sewer problem and fix it on the spot. Trustworthy company and reasonable price

Google

These guys are the best. Quick and effective. If I need any other services I will for sure recommend them. They fixed the kitchen sink problem and bathroom problem. I'm going post there information on my association board page for other to call them.

Google

First, my toilet in the basement bathroom started leaking. This led to a major sewer repair, including busting up my concrete basement floor to get to it. Joe and his crew fixed it and repaired the floor in two days. They were on time and went right to work. Next, my kitchen sink had a leak. Joe came out and fixed that. He suggested getting a new faucet. Lastly, my water heater went out. I called Joe on a Saturday and he came right out. He checked out the problem. He went and bought a new water heater and installed it. Since I had bought the new faucet, he installed that too, even though it was late by this time. Joe and his crew do great work for a reasonable price.

Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value These guys saved me from a sump pump failure, drainage backup, smell from the kitchen sink, and bathroom drain smell. They are on time, AVAILABLE, and the price is top notch. I can’t thank you enough for the great job they did. The owner is extremely helpful and very knowledgeable. Very much appreciate the service. Services: Sewer repair, Plumbing pipe repair, Sump pump installation, Drain cleaning, Garbage disposal repair, Plumbing leak repair

Frequently asked questions

What types of plumbing and drain services does Illinois Sewer And Drain provide?

Illinois Sewer And Drain offers services including sewer repair, drain cleaning, plumbing pipe repair, sump pump installation and repair, water heater installation and repair, faucet and shower repair, toilet installation and repair, and garbage disposal installation.

How quickly can Illinois Sewer And Drain respond to emergency plumbing issues?

The company is known for prompt responses, often arriving the same day or within hours, including evenings, weekends, and holidays, to address emergency plumbing problems such as leaks, clogs, and sump pump failures.

How does Illinois Sewer And Drain handle communication and customer service during projects?

They maintain clear and ongoing communication throughout the project, explaining issues and solutions in detail, keeping customers informed of progress, and ensuring the work area is left clean and orderly after completion.