BUSINESS REVIEWS

High Efficiency Cooling & Heating Inc.

570 Alden Rd. Unit 3, Markham, ON, L3R8N5, Canada

About High Efficiency Cooling & Heating Inc.

High Efficiency Cooling & Heating Inc., based in Markham, is a trusted provider of HVAC services, renowned for their professional and knowledgeable technicians like Jason and Harry Yan. Praised for their honest advice and efficient maintenance work, they offer cost-effective solutions and valuable tips for system upkeep. Whether it's a routine tune-up or a full system installation, their team, including experts like Charton and Peter, ensures customer satisfaction with thorough follow-ups and clear explanations. Their commitment to quality service and competitive pricing makes them a go-to for all heating and cooling needs.

Customer reviews

Showing 51–100 of 1,648 published reviews.

Google

Marko quickly identified the issue with my furnace and replaced the required part. He was polite and considerate.

Google

⭐️⭐️⭐️⭐️⭐️ 5-Star Experience I had an excellent experience with High Efficiency and would highly recommend their services. The team is professional, efficient, and genuinely committed to doing things the right way. A special thank you to Sam, the technician. His work was outstanding. He provided a clear, objective assessment of the installation with all the proper readings, and took the time to explain everything patiently and thoroughly. His professionalism and attention to detail really stood out. You can tell he takes pride in his work — and that level of dedication builds real trust and confidence. Replaced my motor blower and adjusted the tilt to my furnace and gave good advice on care. Furnace up and running just in time for winter. Very happy with the service from start to finish.

Google

Very happy with my service tech. He checked all the vitals of my heating/ cooling system and gave me an update. Would definitely recommend to others.

Google

Sam did an awesome job! The humidifier was installed quickly and properly. Super professional and hassle-free experience. Highly recommend High Efficiency Cooling and Heating Inc!

Google

Very good service provided by Sam who was able to figure out the issue with my condo Hvac and fixed it quickly.

Google

Sam, the technician was on-time, friendly, competent, clear and straightforward. Highly recommend. The owner is also very fair, responsive and transparent about the labour, parts, and pricing. This company is my go-to for all HVAC equipment and maintenance

Google

Great service. Came promptly within the appointment time. Courteous and explained the work done clearly.

Google

The tech visited our home as schedule, he was very knowledgeable and solved the problem on the spot.

Google

My home was without heat for the whole night as my funance couldnt turn on. Harry came to diagnose and fix the issue. He analysed & explained the issue to me in a very clear way. He also gave me a set of sound advices in using furnance. Harry is very professional with excellent service. Highly recommended

Google

Sam was friendly, efficient, and got the job done. Great service from start to finish! I called the company and within 5 mins they called me back to offer their services.

Google

Harry, from High Efficiency Cooling & Heating Inc. did a HVAC repair work in our condo, he was GOOD, the reason for my rating, he was knowledgeable, direct to diagnose and kept the site clean.

Google

We had the pleasure of meeting Sam from High Efficiency Cooling & Heating, who came to our home to address a concern regarding a potential gas leak. From the moment I met him, he was professional, thorough, and highly knowledgeable. He took the time to explain every step, answered all our questions, and ensured everything was handled safely and properly. Sam was comprehensive, respectful, and a true professional, representing his company exceptionally well. It was an absolute pleasure dealing with him, and we would not hesitate to recommend both Sam and High Efficiency Cooling & Heating. With gratitude, Dario

Google

Sam came by, very nice young man, got my furnace working instantly!

Google

High Efficiency Cooling and Heating was the 4th HVAC company we met with. We were very impressed with Charton’s knowledge and expertise in regards to the Carrier Heat Pump System that we were looking to purchase. He clearly explained how the Greener Homes program worked. We booked with Charton within a day and he arranged to have the Energy Advisor come the next day. Kevin was our Energy Advisor for our pre-audit and he was very thorough and honest. Our installation happened 3 days later. Han and Jason were our installers. They showed up on time and were here all day working on installing the Heat Pump, Furnace, Humidifier, and Thermostat. They cleaned up after themselves and Han was very patient setting up the ecobee thermostat and explaining how it works. Kevin returns in 2 days to do the post audit report and will put the paperwork through for our rebate. The warm air has finally arrived and we are ready for it now. Thank you team!

Google

I visited High Efficiency Cooling & Heating Inc. this morning to request assistance with a Carrier furnace issue. Marco, the service coordinator, was exceptionally professional, knowledgeable, and responsive. He quickly verified the required part, provided a detailed estimate and diagnostic explanation, and efficiently arranged an appointment for this afternoon with a technician and the necessary replacement component. I’m very impressed by the level of service and professionalism. High Efficiency Cooling & Heating Inc. is an outstanding Carrier service provider, and I highly recommend them.

Google

Harry was great! He even pointed out an issue that I need to look out for before my furnace is out of warranty. Thanks, Harry!

Google

My old high efficiency Lennox furnace was reaching its end so I obtained quotes from several local contractors on a new one. After comparing their service proposals and features of major brands Carrier, Trane and Lennox, I hired High Efficiency Cooling & Heating to supply and install a Carrier Performance furnace in mid December, 2019. From the onset I was very impressed by the knowledge and attentiveness of our sales rep Charton. He took time to study our existing system and duct work and explain which model would best fit our need and, he was the only rep who went through in great details about the what and how of available Enbridge home improvement rebates. The price quoted was not the cheapest but very reasonable considering the quality of installation, the extra details of the work, the extent of Chartons going out of his way to accommodate us and facilitate the energy audit, as well as the labour and parts warranty offered. The installation was excellently done by 2 master technicians, led by Lu. When they unboxed the new furnace they advised us right away that there was a dent on the side and they needed to get a new one from warehouse. Although it took an extra 2 hours, as customer we appreciated such a responsible practice. The furnace made a significant difference in heating comfort of our house. I highly recommend this company, and get Charton to quote if you can.

Google

Showed up at my door exactly on time. Service was done to my total satisfaction.

Google

The technician that came to help us was very professional and explained everything very well.

Google

Good service for my furnace and HAVC maintenance

Google

Gavin was amazing! He was super nice and explained everything I asked about in a way I could understand. Definitely recommend this company they all seem to be really professional and capable.

Google

The technician was very thorough and explained everything to me

Google

Absolutely fabulous service. Communications were complete and clear. Service technician was professional and courteous! Couldnt recommend more!

Google

Super fast turnaround getting a tech out to my place after I emailed them (less than 24 hours). Tech was professional and quick, resolved our heating issue in about 30 minutes.

Google

Girin is very friendly and skillful, quickly identify the issue and fixed it. Thanks

Google

Excellent Service Sam was great! I received a text that a service tech would be arriving today per scheduled furnace maintenance. He arrived between the stated time and was very respectful of ones property. He was prompt and diligent at ensuring all parts of the furnace that needed to be maintained & adjusted. He fixed gas limiter spring to adjust gas flow. He was great going over what I needed to know and if I needed to monitor anything in particular. He left, job done, very clean. Great job, Sam! And have been with High Efficiency for almost 15 +years for both heating & air conditioning. Very satisfied and highly recommended.

Google

Sam provided good service. However maintenance fee is too high.

Google

Awesome and friendly technicians, I’ve booked appointments with them twice and both times, they went above and beyond! Highly recommend

Google

Thank you High Efficiency (HE) technician coming in today to perform all furnace-related checkup and maintenance. I am confident with HE and am at ease all the way because I know in advance what the tasks will be (a list of the jobs has been forwarded to me days ahead) and the technician kept me informed of what he did as his job rolled out and completed.

Google

Sam from High efficiency cooling and heating has done a great job for my Furnace maintenance.

Google

Liam was thorough with our annual furnace maintenance check and answered all of our questions. He laid out our options and made really helpful suggestions about how we could proceed with our aging furnace and also what to do with our A/C for an upcoming reno. We really appreciated his input. Weve used High Efficiency twice now and have been really pleased with the service.

Google

Service guy is he did a great job I recomend him and the company to anyone the technicians explain everything to me great job keep up the good work

Google

Always on time and very good service. Highly recommend High Efficiency for your heating and air conditioning needs.

Google

Tech is really good for checking my furnace. Also give me the suggestions on the water tank as well.

Google

Rana was very knowledgeable and helpful. I learned a lot about my Heat Pump today. He was very patient and methodical and checked all systems before leaving. I would recommend his service to anyone. Today I had Sam service my Heat Pump. He was very knowledgeable and personable. I would definitely recommend both Sam and High Efficiency for their prompt and professional service.

Google

Had a great experience with my furnance tuneup. The tech went over all the details and took his time explaining his work.

Google

Technician is very knowledgeable.

Google

Ive worked regularly with High Efficiency for four years now and they are a highly professional and knowledgeable company. Specifically, Rana has done maintenance work for a couple of years and has been really wonderful to work with. Hes very efficient and knowledgeable. Thank you, Rana and thanks High Efficiency. I would definitely recommend.

Google

I am very happy to have had my Smart Thermostat installed today and was pleased with the installers ( Liam ) knowledge of the product and professionalism … Thx 😊

Google

Easy scheduling, quick call-back, excellent service from the technician - great experience!

Google

Very happy with the service. Sam, the technician, was very professional, very efficient, and answered all our questions.

Frequently asked questions

What types of HVAC systems does High Efficiency Cooling & Heating Inc. service and install?

They service and install various HVAC systems including air conditioners, furnaces, heat pumps, humidifiers, smart thermostats, and PTAC units.

How does the company handle scheduling and technician arrival times?

The company is noted for prompt scheduling and technicians arriving on time, often providing advance notifications or reminders before appointments.

What can customers expect during a service or repair visit?

Technicians perform thorough diagnostics, clearly explain issues and solutions, work efficiently and professionally, and maintain respectful communication while keeping the work area clean.