High Efficiency Cooling & Heating Inc.

The #1 Carrier® Dealer & President’s Award-winning HVAC contractors with more than 20,000 satisfied customers.

Star Score
Average 5.0 / 5
Reviews & Ratings 1167
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REVIEW High Efficiency Cooling & Heating Inc.

- Jackson Chu - Sep 26, 2023 - Reviewed on Google

Just had a check-up for our high efficiency furnace and hybrid heat pump (which these folks installed at the beginning of last summer). Harry, our technician, was very thorough, and gave me great tips on how to save more money on our heating bills. Thanks so much.

- Andrea in Toronto - Sep 26, 2023 - Reviewed on HomeStars

Very responsive customer service representative and very quick and efficient service from the technician.

- Cosette Zhang - Sep 22, 2023 - Reviewed on Google

The Technicians are professional and knowledgeable and they have arrived between the schedule timed windows. We have been with them for many years since we purchased the HVAC unit from them. Harry did an excellent job just recently.

- Mark Tsai - Sep 16, 2023 - Reviewed on Google

- zhijie wu - Sep 12, 2023 - Reviewed on Google

Fantastic work on a ductless AC unit. Works perfectly. Quick efficient work.

- Paul Kadar - Aug 28, 2023 - Reviewed on Google

Our service technician, Ali, was friendly and knowledgeable. I would recommend him and High Efficiency Heating. We’ve had great service from them for the past 5 years.

- saveusplease1 - Aug 19, 2023 - Reviewed on Google

The technician Rana came and diagnose the problem in 5 mins. Quickly fix the issue fast and efficient.

- c wong - Aug 08, 2023 - Reviewed on Google

Ali arrived as scheduled and diagnosed the problem quickly. The output line of the A/C condensation pump had been installed poorly with multiple kinks in the line. This caused the water to back up and spread across our finished basement ruining carpet and drywall.

Ali installed the new pump quickly and removed the kinks in the output hose. Although I am disappointed in the original installation, I am very happy with Alis work.

John

- John - Aug 03, 2023 - Reviewed on HomeStars

Positive: Professionalism, Punctuality, Responsiveness

Got a prompt response and had my issue resolved within 24 hours of me reaching out. Harry was great about answering my questions and helping me understand the issue with my AC and how to take care of it.
Service: A/C system repair

- Ricky Luo - Jul 31, 2023 - Reviewed on Google

Quick service, a technician arrived within three hours and changed the capacitor on our A/C unit which now works perfectly

- Secretary Toronto Round Table - Jul 30, 2023 - Reviewed on Google

Good experience. Knowledgeable, polite, friendly staff. Highly recommended

- Neville Marques - Jul 26, 2023 - Reviewed on Google

老板Rick回复及时，师傅专业态度好。热泵用上了，制冷效果很好，非常安静。安装之后Rick还有来检查安装情况，询问反馈。非常推荐！

- Vivienne Zhu - Jul 20, 2023 - Reviewed on Google

Amazing company!

- Anya Vassilieva - Jul 19, 2023 - Reviewed on Google

Called and scheduled an emergency inspection and repair. Technician was able to come within 2-3 hours of scheduling! Excellent customer service!

- Anthony Lai - Jul 18, 2023 - Reviewed on Google

Called service this morning and they came in the afternoon.
Excellent service. I would recommend this company.

- Russ Machula - Jul 11, 2023 - Reviewed on HomeStars

High Efficiency responded within the same day of which was the warmest of the year. The technician was able to determine and repair the issue. He also checked other parts of the unit to make sure everything was in good working condition.

- Mike Brown - Jul 09, 2023 - Reviewed on HomeStars

very friendly and helpful

- wang yuhao - Jul 09, 2023 - Reviewed on Google

The technician’ skill very good

- Bin Long - Jul 07, 2023 - Reviewed on Google

- Dina H - Jul 04, 2023 - Reviewed on Google

I am highly recommended High Efficiency Cooling & Heating Inc. with their fast and professional service. The Technician replace my old Carrier thermostat with a newly model of Honeywell T4 Pro. I appreciate their dedication and service.

- Maximo - Jun 30, 2023 - Reviewed on Google

Very responsible, they check everything in very detail. The cost is very reasonable. Highly recommend!

- Jolin Xie - Jun 25, 2023 - Reviewed on Google

- David Wu - Jun 22, 2023 - Reviewed on Google

Professional and on time. Good service.

- Louis Chau - Jun 22, 2023 - Reviewed on Google

Highly knowledgeable and assessed the issue quickly. Very professional. Thank you for your expertise and speedy service.

- Frank Fazzari - Jun 21, 2023 - Reviewed on Google

- janet chiu - Jun 20, 2023 - Reviewed on Google

安装师傅两个人忙了一整天，从早上9点到下午5点多。仔细安装了热泵和暖炉。安装的很仔细，做工也很精致。过程中任何需要提示，调整的地方都会提前沟通。很值得推荐。

- Frank c - Jun 15, 2023 - Reviewed on Google

We had issues with our A/C unit. A technician arrived to our house within the timeframe promised. Our technician, Harry, was very professional, knowledgeable and friendly. He was able to identify the issue and to give us a detailed explanation of the problem and what steps he recommended to repair it. Thank you!

- Adolfo Quan - Jun 14, 2023 - Reviewed on Google

很专业，服务态度好

- jenny yao - Jun 09, 2023 - Reviewed on Google

Ali was very helpful and informative. They didn’t push any unnecessary sales and explained all the maintenance and repairs needed, and followed up after the visit.

- Eric Plackmann - Jun 08, 2023 - Reviewed on Google

I was impressed by the meticulous attention to detail the technician (Ali A.) had when servicing my AC system. Ali was professional, dedicated, punctual and efficient.

He accurately diagnosed the issue, faulty capacitor. After getting a replacement part, he returned the same day to repair the AC and even worked at end of day to ensure my AC was working. We are in a heatwave and having a working AC was essential, my family appreciated his commitment to great service.

- Ricardo A - Jun 07, 2023 - Reviewed on Google

Rapid and excellent after-sales service!

- HELEN REALTY - Jun 05, 2023 - Reviewed on Google

Your service was excellent and very fast. Harry was very professional technician,great guy, so experienced, kind. Many thanks for your kind, efficient and professional service.

- Atilla Caliskan - May 28, 2023 - Reviewed on Google

Harry was really fantastic. He was really thorough, cared about my questions, helped look at a problematic vent and worked really hard to fix the issue. He also sat down and explained to me in detail about my HVAC issue - he was patient, knowledgable, capable, and adjusted my HVAC settings beyond his required service task. I've had previous HVAC people just do the minimum and not really care beyond that.

Harry was top-notch and I will be a returning customer. Gilbert at the head office was really warm and helpful as well. I would recommend this company without reservation.

- Stan L - May 25, 2023 - Reviewed on Google

Rana was very professional, polite and respectful. He was really helpful in explaining why the blower motor speed was low and walking me through the details of what he did.
Rana was very courteous throughout and answered all my questions.
I was very impressed by the level of service I received. Thank you Rana.

- George - May 24, 2023 - Reviewed on HomeStars

I had my A/C maintenance by Ali Alem today. He is very professional and helpful. Looking forward for his service again.

- bob chau - May 23, 2023 - Reviewed on Google

The team has done an excellent job on installing the new AC and humidifier for my parent’s house. The technician was on time, polite and very professional. Especially Natalie from the sale team, she has been such a big help answering all our inquiries and setting up appointments effectively. Highly recommended their services!

- Hana N. - May 23, 2023 - Reviewed on Google

- George Gonzalez - May 18, 2023 - Reviewed on HomeStars

Technician Rana at High Efficiency Cooling & Heating Inc. did a spectacular job getting the A/C running optimally in advance of the summer weather. He was polite, professional and knowledgeable about the up keep of the unit. The office staff is always wonderful and proactive in scheduling seasonal maintenance at the best times. High Efficiency Cooling & Heating Inc. is my #1 A/C and Heating company.

- Otino Corsano - May 13, 2023 - Reviewed on HomeStars

We could not recommend this great company more. Ali came to help us with furnace that was turned off by a tech from another service provider who came that same morning, claiming that the furnace is dangerously out of order and we should buy new one. He came from a company from which we bought the Carrier furnace 10 years earlier and which was serviced every year with no issues. We thought it an inaccurate suggestion and sought second opinion. Carrier assured us that our factory warranty is a lifelong one, will expire in 2051(!) and gave us names of several associated companies in our area. We called High Efficiency Cooling & Heating and are we happy that we did that! Ali came promptly (the same afternoon), examined the furnace and found disconnected wire, tube and a faulty fuse! After repairing and replacing what had to be done, he then checked everything, found it running well and we had heat! We cannot praise Ali, the company and its staff more. They provided us with honest, prompt, efficient, knowledgeable and conscientious service. We shall always call them for any service. Thank you, High Efficiency Cooling & Heating Inc.

- Marie Attard - May 12, 2023 - Reviewed on Google

Excellent service and advice! I’ve used High Efficiency for years and they always provide great timely service and advice. Thanks.
Lawrence F.

- Lawrence Ferron - May 09, 2023 - Reviewed on Google

Harry was extremely helpful and efficient in diagnosing a problem I had with my AC, and identified the source of it, which another AC repair guy could not. I'm glad I went with High Efficiency Cooling & Heating Inc. for a second opinion, as Harry was able to help figure out incorrect wiring for my whole AC/Heat/Thermostat setup, which would have caused major issues if not fixed. I highly recommend this company's services.

- Jeff Li - May 09, 2023 - Reviewed on Google

Quick response. Charton works very professional and responses quickly. Very good service!

- Mirla Yudelka - May 05, 2023 - Reviewed on Google

Harry did thorough and professional annual maintenance on Gas furnace, heat pump and Tankless - and he also gave excellent advice on how best to use hybrid furnace settings to save money.

- C Sparkes - May 05, 2023 - Reviewed on Google

Technicians was super friendly. Get the job done without any issue. Charlton from the sales team was very informative and helpful. Was able to get me setup on a Sunday evening while with other companies, I wasn't even able to get anyone to do a quote until at least Monday morning. Highly recommended.

- Anson Poon - May 05, 2023 - Reviewed on Google

Showed up at my door exactly on time. Service was done to my total satisfaction.

- Jerry Bezner - May 04, 2023 - Reviewed on Google

Technician was on time to check furnace maintenance. He was helpful to suggest services to maintenance the heating system.

- SAMUEL LOK - Apr 25, 2023 - Reviewed on HomeStars

representative was very friendly and helpful

- Kevin Zeilig - Apr 23, 2023 - Reviewed on Google

Beautiful Toronto weather in April, turned on my central air but it wasnt throwing out cool air. I called High Efficiency Cooling and Heating they arrived the next day which was Saturday to assess the problem and discuss options. Monday, service representative came to to discuss options signed the contract and installed the ac unit that day. Installation flawless and extremely neat and tidy would recommend this company to anyone who needed a cooling or heating system.

- marjoriec1 - Apr 20, 2023 - Reviewed on HomeStars

Harry was really great. He was quick, knowledgeable and friendly. He was able to identify the issue and help us place an order under warranty. Also huge thank you to Gilbert who always provides such amazing customer service.

- Private User - Apr 20, 2023 - Reviewed on HomeStars

- Sonjela Terova - Apr 14, 2023 - Reviewed on Google

The best advise I have received ever! Gilbert was extremely helpful and I would recommend him for your heating and cooling needs. Thanks so much for your help and advise.

- Deborah Hinan - Apr 14, 2023 - Reviewed on Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

High Efficiency Cooling & Heating Inc. is a professional, extremely competent, and excellent group that assisted me with a full installation of my heating and air conditioning system. They are timely, responsive, and worked quickly to ensure my needs were met and there was little inconvenience to me/my family (despite having heating issues in the middle of the winter). I strongly recommend this company for your heating/HVAC/A/C needs.
Services: Heating system installation, Install AC, Thermostat installation

- David Cassin - Apr 02, 2023 - Reviewed on Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Richard and Sergeui did a fantastic job installing my new heating/ac unit. Quit and very efficient. I highly recommend High Efficiency Cooling and Heating to anyone!
Services: Heating system repair, A/C system repair

- Randy Berdin - Mar 28, 2023 - Reviewed on Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

- G. Volker - Mar 26, 2023 - Reviewed on Google

Positive: Professionalism, Quality, Responsiveness
Inspected tankless to troubleshoit issue, advised options, polite and informative.

- Je - Mar 23, 2023 - Reviewed on Google

Service: HVAC system maintenance
Positive: Professionalism, Quality

- John K - Mar 21, 2023 - Reviewed on Google

Late on March 14 out tankless hot water heater stopped working. We called High Efficiency and they came over the next day and assessed the problem, ordered the part that needed to be replaced and on March 16 we had our hot water back, only 30 hours after we first contacted them. We are extremely pleased with their prompt service and professionalism. Harry, the HE serviceman thoroughly explained the problem and the solution!
For the past number of years we have always used High Efficiency for our AC, heating and tankless maintenance and repairs. We are very satisfied with their service and highly recommend them.
Bill and Linda Etzkorn

- William Etzkorn - Mar 19, 2023 - Reviewed on Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

They replaced my 18 years old single-stage high efficiency (92%) Bryant furnace with a new 2-stage high efficiency (96%) Carrier furnace with reasonable price. I am totally satisfied with sales, accounting and installation personnel during all stages of my interactions with this company.
Service: Heating system installation

- Shane Sadigh - Mar 17, 2023 - Reviewed on Google

Positive: Professionalism
Professional and in time service. Very kind and quick avtion taken. Front desk could perform betther if have a better internal information share system.
Services: Install thermostat, HVAC system repair

- Du Fei - Mar 16, 2023 - Reviewed on Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Excellent experience, fast and very professional!
Service: Repair HVAC

- Constantin Vasai - Mar 15, 2023 - Reviewed on Google

不单单售前服務態度好，售後服務亦一流。特別要讚 Charton, 有問必答，快靚正，亦會再親臨查看电話上解决不到的問題。

- Mei Tsang - Mar 14, 2023 - Reviewed on Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Technicians was super friendly. Get the job done without any issue. Charlton from the sales team was very informative and helpful. Was able to get me setup on a Sunday evening while with other companies, I wasn't even able to get anyone to do a quote until at least Monday morning. Highly recommended.
Services: Repair HVAC, Heating system installation

- Anson Poon - Mar 13, 2023 - Reviewed on Google

Positive: Professionalism, Punctuality, Responsiveness
Richard was very professional and arrived within the prescribed window. He was able to diagnose the problem and explained to me in detail how the worn down actuator was the reason why hot air stopped coming out of the heat pump. He was able to check if he had the part in his truck and fortunately, he did, thus being able to switch out the broken part with the new one. Richard is very competent and did not mind explaining the nuances of the broken part and answering my questions on the process. He came to the condo fully versed on what had been previously done with my system (I used his company last year to replace the blower and motor) and was aware of the state of my system based on the ”symptoms” I described. Richard reminded me that should anything arise within a week, he will come back free of charge to look at it again. I’m confident in Richard’s work and would ask for him specifically should I need my condo system serviced once again.
Service: Heating system repair

- Allan J Dinglasan - Mar 13, 2023 - Reviewed on Google

Positive: Professionalism, Responsiveness

HVAC system needed repair around the new years and we received prompt service the day of calling. Technician that came was very professional and went above and beyond as they not only fixed the problem but provided additional cleaning as well
Service: Repair HVAC

- Sam C - Mar 10, 2023 - Reviewed on Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Great customer service. Provided next morning installation of new Carrier furnace when my old furnace died in February. Excellent installation and follow up. Would recommend Charton and High Efficiency to anyone in the GTA looking for excellent Carrier products at exceptional pricing and service.
Service: Heating system installation

- Tom Wilson - Mar 10, 2023 - Reviewed on Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

For over 50 years I have been dealing with various HVAC service companies for my own residences as well as rentals but no service provider has ever come close to High Efficiency including Charton and his installation team. Incredible service even when 12 inches of snow just fell. I now have a new Carrier furnace and exhaust / air intake pipes and humidifier. Two years ago I had the same positive experience when They replaced my central air unit. I shall never use any other service provider for HVAC
Service: Heating system installation

- Stephen Shub - Mar 06, 2023 - Reviewed on Google

Positive: Professionalism, Punctuality, Quality, Responsiveness

- Jonas Ton - Mar 02, 2023 - Reviewed on Google

We started shopping for a new furnace in Nov 2022. We got quotes from 4 different HVAC dealers , however, we chose High efficiency Cooling and Heating because they were able to answer our innumerable questions. Charlton was our point of contact and he explained in very detail all the technical issues in layman terms for a non technical person. He presented to us a proposal to replace the furnace and also install a new heat pump to replace our aging air conditioner and also explained how we could avail of the Canada Greener Homes grant.
He was very professional in his dealings, patient, responded very promptly both before and after our installation with any queries we had. He coordinated with his installation team and the whole process was extremely painless. It took less than 10 hours for the installation. I am so glad we chose High Efficiency Cooling and Heating for our HVAC needs. Having a very knowledgeable technical person like Charlton alleviated all our concerns and worries as he was able to answer and clarify any issues that arose. We highly recommend High Efficiency and particularly Charton for any HVAC needs and upgrades.

- Prasad Panchapakesan - Feb 27, 2023 - Reviewed on Google

Id like to say it is the best company for maintenance I met. The stuff is warm and professional. They are quick response and great value in installation(2012) and service after installation (Feb 2022), Highly recomended!

- Private User - Feb 25, 2023 - Reviewed on HomeStars

Positive: Punctuality, Quality, Responsiveness, Value
Very reliable and super fast service with detailed care tips.
I will definitely use this company again.
Thank you Harry!!!
Service: Heating system repair

- GENE PARK - Feb 23, 2023 - Reviewed on Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I‘d like to say it is the best company for maintenance company I met. The stuff is warm and professional. They are quick response and great value in installation(2012) and service after installation (Feb 2022), Highly recomended!
Services: Heating system installation, HVAC system repair, Heating system maintenance

- Alex Sun - Feb 23, 2023 - Reviewed on Google

Positive: Professionalism, Punctuality

- Anna Yue - Feb 21, 2023 - Reviewed on Google

Mr Karnink is very professional and very knowledgable. He explained me what will be a good system for my house. He provided me information on various grants and loan available. Prices are very reasonable. Technicians came on the day and time confirmed. They finished the job on time and system is working perfectly good.

- Hanif Motala - Feb 21, 2023 - Reviewed on Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Mr Karnink is very professional and very knowledgable. He explained me what will be a good system for my house. He provided me information on various grants and loan available. Prices are very reasonable. Technicians came on the day and time confirmed. They finished the job on time and system is working perfectly good.
Service: Heating system installation

- Hanif Motala - Feb 20, 2023 - Reviewed on Google

Positive: Professionalism, Punctuality, Responsiveness

I had a problem with my furnace and I found this company on Google with lots of great reviews so I decided to to give them a try. I was able to get a tech in within the hour and he was able the pinpoint the issue really quickly and had it repaired. I'm very satisfied overall.
Service: Heating system repair

- Sai Yip - Feb 16, 2023 - Reviewed on Google

Positive: Professionalism, Punctuality, Quality, Responsiveness
My energy bill were very high for the past two months compare with neighbors. I figured maybe something wrong with my furnace. Technician Richard came over, he checked list of problems and found out the pressure inside my furnace is a bit high. He fixed it right away, he was detailed and came over on time. I recommend their service.
Services: HVAC system repair, Install thermostat, Heating system repair

- Shanghuan Zhao - Feb 08, 2023 - Reviewed on Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Amazing company!
Services: A/C system repair, Heating system installation, HVAC duct & vent cleaning, HVAC system maintenance, Heating system repair, A/C system maintenance, Heating system maintenance, Install AC

- Anya Vassilieva - Feb 07, 2023 - Reviewed on Google

Service: Heating system repair
Positive: Professionalism, Punctuality, Responsiveness

- john appleseed - Feb 04, 2023 - Reviewed on Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

From the minute I booked the appointment, I felt like we were in good hands. You can tell that this is a company that prides itself in taking care of their clients. Gilbert was a pleasure to deal with on the phone and was very kind and accommodating. Our technician was great too- wore a mask without being asked to put one on and wore booties on his feet to protect our floors. It’s the little things like this that make you want to go back and recommend a company or use them again, because they treat you and your home with respect and I appreciate that very much. Highly recommend this HVAC company!
Service: Heating system maintenance

- Vanessa Quagliara - Feb 02, 2023 - Reviewed on Google

Excellent work has been performed by highly knowledgeable technician.
Service technician knew exactly what has to be done within reasonable time period.

- John Kim - Feb 01, 2023 - Reviewed on HomeStars

Couldn't be more happy about our experience with High Efficiency Cooling and Heating!

We called them based on reviews we saw and Charton was at our house within 2 days to address what we were looking for. He answered ALL of our questions without hesitation and it became obvious very quickly that he is experienced in his field.

We decided to add a heat pump and tankless water heater, and our experience only got better( sorry Charton haha) once our installer, Lu, arrived.

As promised, the man knows his stuff! He installed the equipment professionally and in a timely manner and answered all of our questions with an educated answer and a smile.

The whole experience is what you would like to expect and deserve, and High Efficiency Cooling and Heating without a doubt is top notch people and products.

Would not hesitate for a minute to use again or recommend to others.

On a side note, it was very nice to find out that during Chartons follow up call and scheduled visit to inspect the installation that ALL paperwork regarding registration and warranty is taken care of by High Efficiency Cooling and Heating.

It was a nice finishing touch to a great experience!

Dave & Paula

Scarborough

- Dave M - Jan 22, 2023 - Reviewed on Google

- Wayne Chan - Jan 20, 2023 - Reviewed on Google

Update:

My HRV started to make noises, it's been working for many years. Harry came on time and explained to me what happened to my HRV and helped me to analyse what to do for the next step. He's always nice and professional.The customer service of High Efficiency is pretty good as well. Thanks for your help!

Jason came and helped me replace the humidifier this week. I can't wait to express my satisfaction with his service. He's such a nice and thoughtful person. He reminded me of possible leaking risk, demonstrated how to clean the HRV filters and how to protect your AC machine. Even these are not his responsibilities but when you asked, he answered you very detailed. I have to mention Gilbert as well. Thank you so much for your warm and efficient coordination. This is my third time to contact with High Efficiency, every time was an amazing experience.

My furnace didn't work yesterday, still cold in Toronto. Recommonded by my friend, the techonician appeared at my home in 80 minutes after my contacting. That's amazing. He taught me the tricky way to fix the problem temporarily so I could still stay in the warm house.
Today they called me that they had contacted the supplier and could replace the part. I love their service, very professional, it matches their name very well, high efficiency!!! Mr. Yan ,thanks a lot!
Service: HVAC duct & vent repair

- Rosemary L - Jan 14, 2023 - Reviewed on Google

Old furnace conked out before NY. Family member recommended High Efficiency Cooling & Heating. Their consultant, Charton Teng rushed over, assessed and 3 days later, our new furnace was in. Today, a new heat pump was installed with hefty rebates on the way - looking forward to saving $$$ in future. Awesome and unparalleled customer service.

- Carolyn Chua - Jan 12, 2023 - Reviewed on Google

They were great and very professional.

- Jeff Rothman - Jan 11, 2023 - Reviewed on Google

- A Farzan - Jan 09, 2023 - Reviewed on Google

- Timo Mirkin - Dec 23, 2022 - Reviewed on Google

Positive: Professionalism, Punctuality, Quality, Responsiveness
Reliable/Reasonable price/Knowledgeable service tech/On time
Service: Heating system maintenance

- MrBear - Dec 21, 2022 - Reviewed on Google

Positive: Quality

Been with HECH many years including AC and water heater installation. So last week I had trouble with my furnace, called HECH in the early morning and immediately managed to get 10am appointment. Technician (Harry Yan) came promptly, fix the furnace and explained the repair options.
Highly recommended for HVAC go to company
Service: Heating system repair

- Johny Gunawan - Dec 20, 2022 - Reviewed on Google

Professional service and nice attitude

- Hong Sun - Dec 18, 2022 - Reviewed on Google

A decade ago High efficiency Inc help I installed the heating system, and then get very good maintenance and repair service. Thank you very much technician Harry, for the care and help!

- Yao 88 - Dec 14, 2022 - Reviewed on Google

Positive: Professionalism, Punctuality, Quality, Responsiveness
Just installed a hybrid hot water tank. The installers were professional and the installation was smooth without further tune-up required. Also, they arrived and completed work on time.

Charton was supportive throughout the process, and he answered all questions and concerns I had, and timely. He communicated effectively via email and over the phone. He came on-site before, during and after the install for site inspection and check up.

Going into the job, I knew what to expect. The installation plan was laid out clearly. All in all, it was a great experience. I highly recommend High Efficiency Heating and Cooling for any major appliance work.

- Eric C. - Dec 14, 2022 - Reviewed on Google

Used this company to perform warranty work on my Carrier furnace. Gilbert was great and very knowledgeable and helped and answered questions along the way. The two technicians that were sent to my house were amazing. They were courteous and worked very clean. Answered any questions that we had. Went above and beyond. Would definitely call them again.

- Laura Greco - Dec 08, 2022 - Reviewed on Google

Harry and his colleague were courteous and knowledgeable. They took the time to explain step by step all what was done to the machines. Very professional company and great service. Highly recommend them to anyone with heat pump/ AC issues.

- Gustavo Maya - Dec 07, 2022 - Reviewed on Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Great service and warranty.
Service: HVAC system maintenance

- Rishi Bansie - Dec 07, 2022 - Reviewed on Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

The High Efficiency Cooling & Heating team removed our old water heater and installed a new tankless water heater. It was an amazing experience dealing with Charton and team from beginning to end! Charton was very knowledgeable, responsive, and transparent, which made us feel confident moving forward with them. The installation team was great to deal with and very respectful of both our space and time. Charton also did a follow up visit a couple weeks after the installation to make sure everything was done properly. I'd highly recommend!
Service: Heating system installation

- Joel Fox - Dec 06, 2022 - Reviewed on Google

Service: Heating system installation
Positive: Professionalism, Quality, Responsiveness, Value

- SB Lee - Dec 06, 2022 - Reviewed on Google

Service: Heating system repair
Positive: Professionalism, Punctuality, Responsiveness

- Chris Amparado - Dec 05, 2022 - Reviewed on Google

Good company. Second time I use them for my annual furnace service maintenance. They are transparent, responsive and competitively priced IMO. Harry was the agent on-site and he was knowledgeable, courteous and efficient.