BUSINESS REVIEWS

H Power Computing

614 Cooke Street, Honolulu, HI, 96813, United States

About H Power Computing

H Power Computing, nestled in the vibrant heart of Honolulu, is a trusted computer repair hub known for its exceptional service and expertise. With a knack for swiftly diagnosing and resolving technical issues, they offer a professional and friendly touch that keeps customers returning. Their adeptness with both modern and older Macs, coupled with honest communication, ensures that clients are well-informed throughout the repair process. Whether it's a speedy hard drive replacement, a screen fix, or a performance upgrade, H Power Computing delivers top-notch results. Their dedication to customer satisfaction, underscored by glowing recommendations, makes them a go-to destination for anyone seeking reliable computer solutions.

Customer reviews

Showing 101–150 of 197 published reviews.

Google

Super helpful and did a great job explaining what happened and what they did to someone who wasn't super tech-savvy.

Facebook

Excellent, timely and professional service was provided to recover files on my external hard drive. I would highly recommend this company for others to use as needed.

Google

Fast and efficient, my computer flies now, Hip explained everything thoroughly, cost was fair. fully recommended. Thank you

Google

Russelene was absolutely awesome. She took the time to really figure out what was wrong with our screens and was able to fix them quickly. We can’t thank H Power enough for their help

Google

Russelene was absolutely awesome. She took the time to really figure out what was wrong with our screens and was able to fix them quickly. We can’t thank H Power enough for their help

Google

Couldn’t ask for a better computer repair experience Hip and his team are the best

Google

Awesome service and great communication with staff. Always kept me updated throughout the process. I highly recommend their service to anyone and everyone!!!

Google

Absolutely cared about here. Detailed and timely responses, and a finely-tuned systemic process from start to finish with clarity from the top down. Epic stuff at H Power.

Google

We appreciate the professionalism and very clear diagnosing of our situation. Our problem was resolved in a timely manner. We also loved the company of Lucy and Roxxy 🐾

Google

Very professional and took the time to explain the process and options

Google

Professional and helpful especially with peoples how don’t understand a lot about computer. You can trust them.

Google

2nd use: PC wouldn’t “talk” to monitor. Diagnosed the problem and resolved underlying disk drive issues. Extremely courteous and informative. Go-to place for me. 1st use: Needed a new OS for an old MacBook that wouldn’t load. Professional approach to taking the requirements, timely in getting it done (less than a week), and reasonable cost. Good communications in person and via e-mail. In other words, professional. I’ll use them again.

Google

You must be patient and nothing is guaranteed but good service.

Google

Took my music computer with 32,000 songs in for a new solid-state drive. Music saved and computer much faster now. Highly recommended.

Google

Expert level knowledge, Highly Skilled, Top Quality product, and professional service. I purchased a custom built system for my son and Hip delivered a BEAST of a computer! I highly recommend everyone to H Power Computing for all your computer hardware needs!

Google

The staff is efficient and polite.

Google

Very knowledgeable and helpful employees. I had a great experience here with both the owner and employees. Also their dog Lucy is adorable!

Google

The owner was honest and fair. He didn't try to upsale me or fix things that weren't broke. I'm extremely happy with the turn around time and the new performance level my computer is now displaying. Took two devices and am completely satisfied with both. I would recommend them to everyone. Go check them out for all your computer repair and recovery needs.

Google

Quick reliable work!

Google

Generally, I’m tech-savvy and good at researching how to resolve an issue with computers. However, my laptop had a BSOD after uninstalling a driver. After countless hours of researching and attempting to fix, I got super irritated and decided to have a place to help me. This location is perfect because I live almost walking distance so this was my first option. I’ve heard of this business before but never had a chance to go inside. While I had the right solution, there was a small nit-picky detail about my cpu that I didn’t actually know that could affect. Jordon helped me and was able to solve it. Communication is great because they update you by email/sms and I definitely will choose here again! Thank you

Facebook

They are awesome. My HD crashed and HPC was recommended to use to do my data recovery. They are upfront with everything and keep you informed on the status of the repair. They saved about 99% of my data that was on my HD. It was a small price to pay for a life time of memories and a lot of my work stuff.

Facebook

Very professional kept me informed with updates on my data recovery

Google

Positive: Professionalism, Quality, Responsiveness, Value Needed a new OS for an old MacBook that wouldn’t load. Professional approach to taking the requirements, timely in getting it done (less than a week), and reasonable cost. Good communications in person and via e-mail. In other words, professional. I’ll use them again.

Google

Positive: Professionalism

Google

I love their customer-centered service, prompt and informative communication, and quick repairs. One thing I dislike is the “leasing” program offered by Acima, which I would give 1 out of 5 stars. Do not confuse with a loan or credit card though; this is a lease where Acima owns your product until you pay it off; like renting to own. They advertise that you can pay in 0% interest installments within 90 days. However, the contract automatically signs you into a 12-month payment plan. This after 90 days, you will have to pay a monthly lease renewal fee (approx $45) AND 50% of your remaining lease payments. You can call their customer service number to change to a 90-day payment plan, IF you can reach them. Acima is a scam. You’re better off paying for the total cost upfront.

Google

Positive: Quality

Facebook

Always ready to help whenever needed. Does very thorough work checking everything out before handing it back to you. Always shows you exactly what work was done on your machine. I highly recommend this place. Plus their turn around time is very punctual.

Google

I was looking for a place to have my computer built and I am so glad that I went to H Power. Excellent service and they are very knowledgeable. They gave me very good advice on my build and sold me only products that they believe in. My computer is just what I wanted and couldn't be happier. Thanks H Power!

Google

Positive: Professionalism, Quality Big Thumbs up for H-Power Computing ..I had problems starting up my computer..Hip found several issues with my cooling system and warned me about my lack of hard drive space and i should back it up on my SSD..They did a rush order on a Saturday and they had it all ready by end of the day...I'll definitely go back again...Highly recommended

Google

Positive: Professionalism, Quality, Responsiveness

Facebook

been going and having them repair my computer. Now time for a new one to be built. Great service after all this time for many years.

Google

Positive: Professionalism, Responsiveness I love taking my computer to H power computing. They are very knowledgeable and come through with what they say they will do. My computer is very important to my work and I trust them.

Google

Positive: Professionalism, Quality, Responsiveness, Value Need repair while on vacation? Choose H computing!

Facebook

Everyone there was. very helpful and friendly, especially their little greeters. They explained what they could help me with and delivered within a week. I will definitely use them again and happy to refer this business to my friends and family.

Google

Positive: Professionalism The owner was very professional and informative. He explained the process so I understood.

Google

Positive: Professionalism Owner and staff was very informative and professional.

Google

Fantastic service from an extremely knowledgeable bunch of professionals. It’s evident that if they can’t exhume a dead drive back from the afterlife, nobody can. Their techniques and quality of service are top notch.

Google

Positive: Professionalism, Quality, Responsiveness, Value Helped me with the issues I had with my computer. Very knowledgeable. Kept me informed throughout the process.

Google

HPC exceeded my expectations with its straight forward and honest analysis, professionalism, and customer service. They will be my at the top of my list when seeking repair and/or customized IT solutions.

Frequently asked questions

What types of computer services does H Power Computing offer?

H Power Computing provides computer repair, data recovery, hardware upgrades, custom PC builds, and diagnostics for various devices including Apple and PC systems.

How does H Power Computing communicate with customers during repairs?

They keep customers informed through clear, timely updates via email, SMS, or in-person communication throughout the repair or recovery process.

Can H Power Computing help with data recovery from damaged drives?

Yes, they have expertise in recovering data from damaged or crashed hard drives and have successfully restored data for many customers.