Good Ole Tom's

Star Score
Average 5.0 / 5
Reviews & Ratings 140
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REVIEW Good Ole Tom's

- Frozen Oven - Jun 11, 2022 - Reviewed on Google

Everyone just the nicest and know there stuff cute store has some owsome things. Really great

- Judi Craig - May 12, 2022 - Reviewed on Google

- Lee Gregory - May 02, 2022 - Reviewed on Google

- Christina Lopez - Apr 30, 2022 - Reviewed on Google

Professional and personable. A good reminder to check out what you have before you donate or throw away!

- dena w - Apr 30, 2022 - Reviewed on Google

I usually put my feelings and lots of them in a review I'm a customer service fanatic
That being said I wrote one about jack and the amazing kindness and genuine interest I got as soon as I walked in I hit the wrong button now its in cyber space if you're in need of a place to go where you feel like youre talking to a good friend with a whole lot of knowledge about anything your looking for or want to sell this location is where you should end up See jack I told you I liked writing these thank you again this was short compared to the first one

- Domkazy 4 - Apr 28, 2022 - Reviewed on Google

Moved from Michigan 1.5 yrs. ago.
Saw the advert on the back of a bus stop bench when acclamating myself with the area. Knowing I needed some work done, I thought "Why not ?"

I found two Super friendly guys !!!

Extremely reasonable prices for a necklace repair, ring re-sizing, & watch repair !!

Thanks guys !!!

- Russell Karn - Apr 14, 2022 - Reviewed on Google

I came here because of the Great reviews online, and they were not lying this place is absolutely fantastic. Great service and I learned a few things as well about the coins I was trading in. Stellar business. 10/10

- Dizzy Mo - Apr 09, 2022 - Reviewed on Google

Jack is an awesome guy! He not only bought our gold jewelry for a great price, but he also has great customer service and is so friendly. He taught us how to tell real from fake and even helped us make our personal rings look better! We will definitely be coming back here in the future!!!!

- Haunna Thoen-Devers - Feb 10, 2022 - Reviewed on Google

- Heather Halliday - Feb 02, 2022 - Reviewed on Google

- Dan Peel - Feb 02, 2022 - Reviewed on Google

I love the quality of service, Jack is very knowledgeable and took the time to explain me my options. He was able to help me right away… I will definitely come back.

- Maria Figueroa - Jan 08, 2022 - Reviewed on Google

The people at Good Ole Tom's have always been respectful, polite, and no pressure.
Our last visit had a remarkable hiccup that was quickly resolved, in our favor, due to their honesty. We paid with brand new bills fresh from the ATM. Two bills had stuck together and we hadn't noticed. It was discovered in the end of day accounting and they immediately called to tell us they had set the bill aside for us. We were surprised and pleased by such honesty. We re-counted our cash and sure enough we were $50 short. But otherwise, we wouldn't have re-counted and we wouldn't have known.
I highly recommend this store, their staff and the products they sell!

- Sharon Belgarde - Dec 29, 2021 - Reviewed on Google

Absolutely fabulous customer service! Fixed my ring while I browsed! I look forward to bringing my husband back to see the coins and a couple future gifts for me :-)

- Jennifer Gentile - Jun 26, 2021 - Reviewed on Google

I brought in several items to the guys at Good Ole Tom’s to find out if they were worth anything. My hope was to make a little money, but my expectations were low. 20 minutes later I was walking out with over $1,000!! The two guys that helped (I wish I could remember their names!) we’re awesome! They were patient and answered ALL my questions, they offered me MUCH MORE than I expected, and they were NICE. Sometimes you’re made to feel bad for trying to make money by selling personal belongings, but not at Good Ole Tom’s. The experience was wonderful and I will be back!

- Twyla Brett - Jun 13, 2021 - Reviewed on Google

- Patty Gomez - Apr 30, 2021 - Reviewed on Google

Friendly environment and very helpful! Oh can’t forget very very knowledgeable. They made my wife’s jewelry look like new!!! Thank you everyone there!

- Eddy Schubert - Apr 29, 2021 - Reviewed on Google

Good Ole Toms is the only place I trust with our jewelry. My husband bought me a chain for Christmas and they happily put Charms on it for me. Today I took in my daughters necklace and they were able to fix it. Customer service is always phenomenal. Thank you Gool Ole Toms!

- Amy Legler - Apr 17, 2021 - Reviewed on Google

My mom recently passed away & after the family had gone through her belongings, I took a shot with her remaining jewelry too see if anyone would be interested in buying it. I've seen the commercials on TV for Good Ole Tom's, so I decided to take it there. I'm glad that I did. The customer service was really good from the time I walked in the door. The representative Jack was really cool. He was honest at what he was buying & the quality of the jewelry. He gave great customer service. Even after Jack finished with my business, he was still to help with future endeavors for the business. I highly recommend this location. Great customer service, helpful & knowledgeable representation. I left feeling like friends than as a customer!

- James Collis - Apr 07, 2021 - Reviewed on Google

This company in Tucson gave us excellent service. Thy were polite and very accommodating and friendly. We certainly will recommend this place to our friends.” Good Old Tom’s” is a great place to buy and sell your valuables.

- helen talamantes - Feb 18, 2021 - Reviewed on Google

- Marco Montijo - Feb 12, 2021 - Reviewed on Google

Excellent customer service and attention to detail. Kind and friendly staff. Jack is the BEST! Would definitely recommend this store.

- karen bowen - Feb 05, 2021 - Reviewed on Google

- Nora Chimedtseren - Jan 04, 2021 - Reviewed on Google

Jack was very professional and kind. Great service!!

- Melody Miranda - Dec 26, 2020 - Reviewed on Google

Jack single handedly saved my Christmas.
With all the shipping catastrophes going on it was nice to just go into a brick and mortar store and get everything I needed and more.
FANTASTIC!

- Billy Foshee - Dec 23, 2020 - Reviewed on Google

The customer service was excellent, and the price was just as great! I highly recommend doing business here! I received an excellent price on some diamond stud earrings, I hope my girlfriend loves them!

- Colin Kelly - Dec 22, 2020 - Reviewed on Google

Excellent work, friendly and efficient personal . Timely work!!!

- Lupita Tascarella - Dec 22, 2020 - Reviewed on Google

- Luke Gutierrez - Dec 22, 2020 - Reviewed on Google

- Birdie Rust-Wheatcroft - Dec 10, 2020 - Reviewed on Google

Friendly, accommodating, great service.
The shop is also clean, attractive, and Covid safe.

- Walt Miller - Nov 24, 2020 - Reviewed on Google

Very friendly and helpful staff

- A Morales - Nov 18, 2020 - Reviewed on Google

Would recommend 100%!! The staff was great. Very nice! Very kind! And got top dollar for my stuff. I will definitely come back if I need to sell anything! Honestly they were amazing!

- Julie A - Nov 17, 2020 - Reviewed on Google

Very friendly. Great experience. Dealt with Jack, very nice guy. Didn't feel pressured or intimidated. Fair and honest. Would deal with them again.

- Julick - Nov 03, 2020 - Reviewed on Google

- Terra Sienna - Oct 27, 2020 - Reviewed on Google

I sold some gold and a diamond. This was my first experience so I went to 3 places so I could try to get the best offer . The guys at Good Ole Tom's were kind, professional, straight forward, and gave me the best offer.

I will definitely be back to sell and shop.

- syndi long - Oct 19, 2020 - Reviewed on Google

My wife & I went into Good Ole Tom's today. I told my wife this place is expensive!!! The only reason I thought that was because of the commercial with the young boy with all the gold on. She laughed and we went in and I was thinking I can spend around 500.00 for a new wedding ring for my wife. It's been 12 yrs and she sacrificed her old ring to buy food. So the 2 gentlemen that helped me was very nice and threw me a deal of a lifetime. Their quality of jewelry is awesome. So I spent 100 over what I wanted to spend but I also got 300 discount. It's almost a 1Ct total diamond. We both started crying. Thank you gents at Good Ole Tom's. We are now life long customers. God Bless your entire family and employees. We see why it's been over 40 yrs open.

- James Hunnicutt - Sep 25, 2020 - Reviewed on Google

- ISABELA RUIZ FALCONIERI - Sep 14, 2020 - Reviewed on Google

I’ve been here few times and was always friendly and always giving great prices highly recommend

- Nicole Lee - Sep 03, 2020 - Reviewed on Google

Great customer service and inventory. Lots of great things to look at at great prices!

- Brit Pearson - Aug 12, 2020 - Reviewed on Google

Fabulous customer service!

- Jennifer Alvarado - Aug 05, 2020 - Reviewed on Google

As always Good Ole Tom's is the best place to bring in your unwanted gold & silver . Collectibles too

- Sharon Baker - Jul 15, 2020 - Reviewed on Google

The work done on my husband’s ring and pendant was absolutely perfect and very beautiful. Oscar, you are an artist an I appreciate your expertise. Thank you so very much.

- Jane JaneM - Mar 18, 2020 - Reviewed on Google

They are awesome, Oscar is awesome. Super awesome.

- Twyla Brett - Mar 13, 2020 - Reviewed on Google

Been Married to My SoulMate,Kenny..for 32 yrs..and ..8 months..through thick & thin..and went to Good Ole Tom's together.for our 1st Awesome..Memorable..Experience of A Lifetime.Jack..Even though we came in with all our costume jewelry..and a few nice gold and silver items ..you made Kenny & I feel as though we were selling Diamonds..Your personality and Hospitality is So Enriching..and Delightful .We actually feel as though You (♀️♾♂️)Renewed Our Wedding Vows..You..are Very Gifted in Your Jewelry Appraisal Talent..and In..Awesome Customer Service..I recommend Anyone & Everyone..To go Meet JUMP*IN JACK CASH..He Gives The Best Prices..and ..Has The Gift Of Kindness & Care..Thnx Good Ole Tom's on Thornydale..We shall See You Again ...🌉Jack..Friends Always🤙 BONITA & KENNY..P.S.My Wedding RING IS GLOWING ..AS WELL AS OUR ALMOST 33 YRS OF MARRIAGE.. 🕊🙏💖

- Bonita Burkett - Mar 11, 2020 - Reviewed on Google

- Amanda Bartlett - Feb 12, 2020 - Reviewed on Google

Great service and good people ,I wouldn't do business anywhere else.

- Brand How - Feb 06, 2020 - Reviewed on Google

Great service, honest very friendly

- Irene Delgado - Feb 04, 2020 - Reviewed on Google

Came in to have a necklace looked at... wasn’t planing on selling it! But JACK was my JEWLER and actually ended up looking at a few of my other items!!! He is awesome VERY PROFESSIONAL & GREAT AT COSTUMER SERVICE... He was very patient & took the time to show and help me with everything I needed to know!!!! I HIGHLY RECOMMEND THIS PLACE IF YOU HAVE ANY JEWELRY THAT YOU WANT TO SELL OR THAT NEEDS TO BE FIXED!!! They have the best prices around town!!!!!!! 👍 👍 👍 😁😁😁

- Bree B - Jan 23, 2020 - Reviewed on Google

- Henry P - Jan 02, 2020 - Reviewed on Google

These are the most professional and honest business people I have ever dealt with. Honest and fair. Always friendly and helpful!! Recommend to everyone needing their services.

- Celine Romero - Aug 23, 2019 - Reviewed on Google

I took in a jewelry box of coins, plus other very random pieces my departed father had left, unsure of what to expect. I had never been to a Pawn Broker before. I did not expect the meticulous care, professionalism, courtesy, friendliness and laughs that I experienced during my visit. He respectfully sorted through DECADES of my father's items as we chatted and even went through the jewelry box of coins as well! He was so genuine and I truly felt in great hands. I received an offer that I could really sink my teeth into, :-) and left a very satisfied customer. As the commercials say, "Thank you Good Ole Tom's!".

- A O - Jul 31, 2019 - Reviewed on Google

- Juanita Leyva - Jul 27, 2019 - Reviewed on Google

- Irene Leal - Jun 15, 2019 - Reviewed on Google

- Sheila Curran - Jun 13, 2019 - Reviewed on Google

Great people!!!

- Lee Hudson - Jun 05, 2019 - Reviewed on Google

I've been here several times over the last few years. The guys are super friendly, extremely knowledgeable, and always fair.

- Beth Mentjox - Mar 23, 2019 - Reviewed on Google

First time being there and wow back was great and very polite & great service

- Brenda Duran - Feb 08, 2019 - Reviewed on Google

Great and friendly customer service!

- Elaine Spritka - Jan 30, 2019 - Reviewed on Google

The gentleman helping me was great, Jack was his name

- Diana Elmore - Jan 12, 2019 - Reviewed on Google

- David Turrentine - Jan 12, 2019 - Reviewed on Google

- Daniela Rivera - Jan 04, 2019 - Reviewed on Google

I felt right at home. I didn’t feel like I was getting screwed on what I brought in. I will be back. I went to the Thornydale location. It was the older gentleman. I didn’t catch his name

- Janet Walter - Dec 18, 2018 - Reviewed on Google

Thank you for an amazing experience! Jack was very pleasant to chat with, and gave me the best price for my unwanted jewlery.

- Tonya F. - Dec 18, 2018 - Reviewed on Yelp

- Roxanne Ziegler - Dec 15, 2018 - Reviewed on Google

Friendly and honest.

- Dana Barnes - Dec 13, 2018 - Reviewed on Google

Jack check out my jewelry. He is a professional that knows his job! It was nice talking to him and I definitely plan to look through more of my jewelry. I will recommend my familie and Friends too!

- Cathy Crowl - Dec 13, 2018 - Reviewed on Google

Felt very welcome and will definitely be returning again :)

- Isabel Torres - Dec 12, 2018 - Reviewed on Google

We will be back again! Exeptional customer service. Jack was informative and a pleasure to do business with.

- Valerie Torres - Dec 11, 2018 - Reviewed on Google

I had a great experience at Good Ole Tom’s today. First I needed directions and Jack was friendly and helpful. He was so delightful, enthusiastic, funny, kind, polite, respectful, thoughtful, and professional. I was very comfortable with him and sincerely enjoyed our conversation. I told him about some challenges I was going through and he was very sympathetic and sensitive. Never imagined I would go to Good Ole Tom’s and leave more positive. Amazing individual who is excellent at his job and has such a fabulous repoire with his clients. I truly left feeling awesome. And it wasn’t the money I left with. Good people leave last impressions. Thank you Jack for affecting my life in a positive way!!!!

- Niki Stern - Dec 08, 2018 - Reviewed on Google

Had a great experience. Went in expecting the usual service and walked out more then content. Jack was awesome and very helpful. Thankyou Good Old Toms!

- Dennis Smale - Dec 07, 2018 - Reviewed on Google

We have been to both locations in Tucson (Broadway and Thornydale) and each time we have been there has been a fantastic experience. Very friendly and knowledgeable. They answer every question and take the time to look at each piece we have brought in. They pay top dollar. We highly recommended any location and will continue to do business with them. Thank you

- Chris Ali - Dec 05, 2018 - Reviewed on Google

It was my second time ever being there and i felt very welcomed and right at home Michael took the time to listen to me and to look over all the things i had inherit from my grandma which was sentimental but had too much of. They definitely know how to treat customers like people and not like scavengers. Thank u

- Dennyse Martinez - Nov 17, 2018 - Reviewed on Google

Super friendly staff! I've gone in twice now to get a necklace fixed & they did an amazing job, would 100% recommend!

- Valeria B. - Nov 02, 2018 - Reviewed on Yelp

- Hannah Dorame - Nov 02, 2018 - Reviewed on Google

Staff was very polite and easy to to work with

- Alyssa Richards - Oct 28, 2018 - Reviewed on Google

Very friendly and helpful staff. First time selling jewelry and felt I got a good deal. Plan on returning next time I clean out my jewelry box.

- Laura G. - Oct 26, 2018 - Reviewed on Yelp

Very courteous staff and great customer service.

- Isabel Andrade - Oct 13, 2018 - Reviewed on Google

- Mathew Mcmillan - Sep 20, 2018 - Reviewed on Google

- Janet Mahan - Sep 18, 2018 - Reviewed on Google

- Chris Burks - Sep 15, 2018 - Reviewed on Google

I went to Good Ole Tom's today for the first time. I absolutely was impressed. Jack was wonderful. Friendly, knowledgeable and an absolute delight!!! I highly recommend this location. I will be returning!!
Thanks so much Jack!

- Susie Pettit - Sep 13, 2018 - Reviewed on Google

- Victor Sandoval - Sep 13, 2018 - Reviewed on Google

I had an awesome experience. Luis and Perry were super helpful and answered ALL my questions. They even took the time to explain/show me how to test my own metals. I will definitely be back!!

- Lety Granados - Sep 09, 2018 - Reviewed on Google

- Dennis Peterson - Sep 09, 2018 - Reviewed on Google

Courteous service by Jack, fair assessment of my items.

- Linda Scharbach - Sep 07, 2018 - Reviewed on Google

Great staff, fast, easy, great compensation!!

- Amanda Landeros - Sep 07, 2018 - Reviewed on Google

- Breanna Wilder - Sep 03, 2018 - Reviewed on Google

This place is great! And I'm sorry I didn't get the name of the gentleman that helped us cause he was super helpful and so nice. It was an awesome experience. I definitely will be back.

- Sonya Martinez - Aug 23, 2018 - Reviewed on Google

Good ole Tom's is the place to go to get the best price for gold, silver, or other misc. items. Especially if you don't know what you have. The staff is very knowledgeable , honest, patient, friendly and fair. I worked with Jack and he was so kind as to check 4 big bags of jewelry that I had to see if it was legit. He went through every Single piece with a smile. What a place check it out. You will love it!

- Bryon Pasley - Aug 17, 2018 - Reviewed on Google

Great customer service. Your representative Jack was very personable and took care of my transaction quickly and to my satisfaction. I would definitely do business with "Good Ole Tom's" again. I would highly recommend them to family and friends.

- Sharon S. - Aug 11, 2018 - Reviewed on Google

Very friendly staff. Always offers the best prices on gold and jewelry. They also have a nice selection of collectibles, coins, and jewelry if you are looking.

- Jeni J. - Aug 08, 2018 - Reviewed on Yelp

I love Good Ole Tom's, been going there for years. Customer service is always great and they give you a fair price, ask for Jack, he will treat you right!

- Tracie Murray - Aug 05, 2018 - Reviewed on Google

Courteous and honest id come back

- Callie Jones - Jul 31, 2018 - Reviewed on Google

Although the commercials for this place are pretty cheesy, I must say that the staff here at Good Ole Tom's is far from it. Greeted immediately with a friendly, genuine smile, I immediately felt welcome and at ease. Now why would I need to feel at ease? Well, I never thought I would need to get cash "fast" and was a little embarrassed to sell something in this way. No, I didn't get the amount I needed, but every little bit helps when the air conditioning at your house goes out in this crazy hot Arizona heat. So... I'll say it in the true cheesy commercial spirit this place advertises, "Thanks, Good Ole Tom!" And thank you, Jack, for your excellent customer service!

- Shannon Crist - Jul 31, 2018 - Reviewed on Google

Enjoyed the experience. Very knowledgeable and helpful

- Marie Turnage - Jul 28, 2018 - Reviewed on Google

Our clerk was incredibly helpful and very thorough. Polite and courteous would recommend to friends

- Mylee Combs - Jul 19, 2018 - Reviewed on Google

Super nice, friendly and courteous. The shop is tucked in the strip mall but very clean and neat; very professional for selling my old jewelry and a lot of quality pieces for sale. Thanks so much to Jack for your help! I'm sure that I will be back.

- Laurie Larkin - Jul 16, 2018 - Reviewed on Google

- Sinthea Addy - Jul 12, 2018 - Reviewed on Yelp

Our experience with Good Ole Tom's was a very good one. Jack was very helpful and informative. Very fair and informative. Thank you so much.

- Jo Palowez - Jul 08, 2018 - Reviewed on Google

I had a fun time with the person who helped me. Even though what I took in didn't give me much money the laughter was worth the visit. Great place to take unwanted stuff.