BUSINESS REVIEWS

Good Ole Tom's

1100 Main Street, East Hartford, CT, 06108, United States

About Good Ole Tom's

Good Ole Tom's is a renowned treasure trove nestled in the heart of East Hartford, offering a unique shopping experience for those in search of rare and vintage finds. Specializing in precious metals, collectible coins, and a diverse array of antiques, their inventory promises something for every collector and history enthusiast. With a reputation built on trust and expertise, they provide not only sales but also purchase and appraisal services, ensuring customers receive fair value for their items. Whether you're looking to add to your collection, sell a family heirloom, or simply browse through a piece of the past, Good Ole Tom's is the go-to destination for quality and authenticity.

Customer reviews

Showing 1–50 of 58 published reviews.

Google

I had a great experience, the sales clerk was so friendly and helpful.

Google

This Has Been One Of My Best Days Off. I Received a new Designer Watch Just Because! Too tired To go to the Mall soo My Son Directed Me To Good Ole Tom's andThat's When I realized that This World Still Has Small Businesses With The Full Package. It was never about Money. The links were removed by Wanda to a perfect Fit, SHE was oh so kind and attentive that I began to share my Experiences of Customer Service From One of the biggest Popular Designers That Sold Me A Watch From their Signature Collection, and Woww I've purchased Thousands and in Merchandise That I choose To Have and "ALL I WANTED WAS A REPLACEMENT BAND How About Wanda At Good Ole Tom's Rock! Concentrated And skillfully With A Smile, WENTSTRAIGHT TO THE POINT! MY EMPATHIC COMPASSIONATELY DETERMINED JEWELER FOR LIFE. THANKS FOR MAKING ME HAPPY Deborah

Google

Went in for a gift the staff was so helpful Kat and her mom helped me find exactly what I needed. I recommend them to anyone!

Google

I worked with Sue at Good Ole Tom’s when I went to their Hartford Area store. She was so attentive and organized, I really appreciated all the help she gave me at figuring what I needed. Sue was kind and incredibly knowledgable. I highly recommend working with Sue and her team :)

Google

Shopped a bracelet around that was handed down to me. Out of the 6 local shops Good Ol Toms were the only ones that didn't want to play games and gave me the most money. They beat a few stores by hundreds of dollars...Won't go anywhere else for now on!!

Google

They were great!! I will definitely use them again and again!

Google

My adult daughter had some baby jewelry she no longer wanted. I brought it to Good Ole Toms and got some money for it. Made my daughter’s day! I’ve used them before and will definitely use them again. Highly recommend.

Google

The staff at Good Ole Toms was very attentive, friendly and very fair. The space was clean and inviting and the overall experience was great! I will be recommending them to my friends and family for sure.

Google

I had some gold jewelry and sold to Good Ole Toms and got a really great price I was surprised. So I found some more at home and decided to check out another very popular pawn store, they offered me a good amount but then I asked what’s the cost of gold today? The guy didn’t even know! He looked it up and it went up from prior day but he didn’t offer a new price so I went back to Good Ole Toms and they offered $40 more. If I didn’t ask that guy the price for that day I would have just thought it was a good deal and took it but I knew I wasn’t getting the best deal. Megan and the other lady that work in East Hartford are so friendly and really go over each piece so you know what you’re selling and getting. I will definitely go back, it was a great experience.

Google

Friendly, courteous staff

Google

Came into Toms to get my watch sized, Megan knew exactly what to do and got it done so fast. She was nice and easy to deal with. I will def be back to toms

Google

Always honest, fast and friendly! Been coming to good ole Toms for a while and I have zero complaints. Best prices paid around, hands down!!!

Google

Great experience!!! The individuals we worked with were very nice and a lot of fun to be around ..... I can still remember some of the jokes....... hahahahahahaha!!! Definitely made our day!!! Thank You so much !!! Good Ole Tom😁

Google

Great service and very gracious sale for an item.

Google

I absolutely love Good Ole Tom's been dealing with them for years, best prices when selling my gold, or silver!! Megan is absolutely great and perfect customer service 😊😊

Google

I went to Goodole Tom with my unwanted gold and silver. I met with this young man Daniel and young lady Megan and the service they provided me was exceptional. They were very knowledgeable and professional. They gave me the top/best price compared to 3 different other places around that I went to. I will recommend my friends and family to Goodole Tom everyday. Thank you Daniel and Megan.

Google

I had a wonderful experience today at Good Ole Toms! Sue was very helpful and more importantly VERY honest. I would highly recommend Toms.

Google

Made a trip to Good Ole Tom's today. I first called as I had a question on what I was trying to sell. I spoke to an individual that was professional and polite!!. When I got to the store I was greeted and asked what they could do to help. To be honest I was unsure what to expect but was delighted with the service and the young lady that worked with me! Thanks Good Ole Tom!

Google

They are so much better than anywhere I go to

Google

Went to good ole Toms with some old silverware that was collecting dust and left with $600 ! They're alright in my books. Thanks again good ole Toms for helping my family with our Florida fund! Sunshine never felt better considering it was payed for buy unused flatware :)

Google

I went in was greeted immediately and customer service was excellent I'd definitely recommend.

Google

Out of all places that I’ve been to in the past, Good Ole Toms just happens to be the best. I went in on a hunch when I came across some old gold jewelry and coins that my grandmother left behind in her attic. True to their word they gave me the best pricing on the items, which actually helped me out in a time of need. The service was amazing. I was helped by a young lady by the name of Cassandra. Her warm welcoming personality was just as good as the money I received. She truly knew her stuff and made me feel comfortable in the process. I recommend this place to anyone looking to get rid of any items that might be of value.

Google

It was a very positive experience.

Google

I had an excellent experience today. The woman was very professional and I felt very honest. Will go there again....soon.

Google

Pleasantly surprised of my outcome; staff is very friendly and considerate of your prize pieces. Would refer and return 💫

Google

These guys make selling stuff fun and easy. They saved my vacation when I ran short on funds and needed to cash-in some gold. So professional and generous. Thank you for pulling me out of a tight spot.

Google

A very nice place friendly staff, she was very helpful and gave me a great price for the items that I traded in and jewelry that I purchased. Recommend this place to family and friends!

Google

They were very friendly and gave the most money for my old coins.

Google

Great people, good price given. I haggled a bit and got a better price but they are honest about what they can offer and why.

Google

I’m really glad I stopped in, Sue was the sweetest and I got some really pretty jewelry to add to my collection! My aunt and I are coming back next week!

Google

Best pricing for your gold in the area.

Google

I recently went to da good ole toms on 1100 main street in East Hartford. Great customer service. I met a guy name Daniel and he was very nice. Thanks good ole toms. I will recommend dis place to ma friends and family

Google

This is my second time at Good Ole Toms. The service was quick, employers were welcoming and quickly attentive. Definitely received about what I was expecting for my trade in. I highly recommend.

Additional Google reviews

These stored four- and five-star Google reviews supplement the request history above. They may overlap with that history and are not added to its total.

Google

Yesterday went to good ol Tom’s, sat with Wanda, what a wonderful, wonderful lady. Very patient answered a lot of my questions, they bought the jewelry that I brought in and I was very pleased with the amount that I received. There were also two other ladies there, who also answered my questions again very patient and pleasant. Thank you so much for your customer service!!

Google

What's a good old time to sell my father-in-law's coins after he passed away great experience great people best service paid me more than anyone else the ladies there were amazing always go there if you want good jewelry or good service

Google

Muy contento la atención super me solucionaron achicar los eslabones de mi reloj y el cambio de pila y lo mejor hablan español.

Frequently asked questions

What types of items can I sell or trade at Good Ole Tom's?

Good Ole Tom's accepts jewelry, coins, watches, gold, silver, and other valuable items for sale or trade.

How does Good Ole Tom's determine the value of my items?

Staff use knowledgeable and professional methods, including scientific processes, to assess the weight and quality of metals and items to offer a fair price.

What can I expect from the customer service experience at Good Ole Tom's?

Customers report friendly, patient, and attentive staff who answer questions thoroughly and provide a welcoming, honest, and professional environment.