BUSINESS REVIEWS

Fitness Avenue

About Fitness Avenue

Fitness Avenue stands out as a premier destination for fitness enthusiasts seeking quality equipment and exceptional service. With a commitment to customer satisfaction, they offer a seamless shopping experience, even amidst challenging times. Their friendly staff is praised for taking the time to ensure customers feel valued and not rushed. The merchandise is lauded for its outstanding quality, with products like the AmStaff vest receiving high marks. Despite occasional delays, Fitness Avenue's responsiveness and adaptability, exemplified by attentive customer representatives, have earned them a loyal following. Whether it's for a home gym or professional needs, Fitness Avenue is highly recommended for their top-notch fitness gear and unwavering dedication to their clients.

Customer reviews

Showing 601–650 of 692 published reviews.

Google

Been dealing with them for a few years, they always have very competitive prices and they are the only ones that I was able to see who did not inflate the prices like others did to take advantage of the shortage during COVID-19 Highly recommend them and will purchase from them again.

Google

Price of the equipment was excellent, delivery was easy and quick. The freight charge tabulated while in cart is a bit hefty. All in all, we have ordered twice with FA and we will be placing a third shortly.

Google

High-quality product at a fair price. The curbside pickup was quick and easy.

Google

Shaemus did well - I have got an appointment and got 12kg, 20kg, and 28kg competition kettlebells that were used to stay in their showroom. He put it in my car. Thanks. I was not ever be inside the store, so can't say anymore.

Google

Good Service ! Hope they get more kettlebells in stock

Google

Great customer service, fast response time, had exactly what I was looking for and such a good price

Google

Awesome customer services and Gordan was very informative and helpful!

Google

We went to the factory yesterday. Gordon was very helpful to my son and I. The experience he has and showed us the quality of equipment we should have was so informative. Thank you for the great service. Can’t wait to have all our equipment to complete our home gym.

Google

Super happy with my service at Fitness avenue. I love shopping there feel like a kid in a candy store🤗. Loving my new prowler sled, an excellent addition to my hime gym.

Google

Great place to get well priced exercise equipment! Purchased a rack, bench and a set of plates during the pandemic and they all arrived within 15-20 days of my purchases. Most poor reviews are from the lack of communication but this is probably due to increased demand and reduced staffing so just be patient with them.

Google

Thanks to Gordon for his excellent services and for his involment with some first nation communties. Great work than you and excellent services

Google

BEST PRICES

Google

Ordered from the Barrie location by emailing them. Shaemus was quick to process my payment and quick to schedule a curbside pickup. Got a set of of 28kg cast iron kettlebells and 32kg bells. Would definitely buy again.

Google

I have been purchasing from them many times( weighted vest, 22lbs kettlebell, 61 lbs kettlebell, and wrist guards, ...) and I definitely recommend them. Their customer service is phenomenal specially Shaemus! He is extremely helpful and professional. And their prices are really fair comparing to other places.

Google

Great experience overall, understandably like most stores, the stocks are low, but they have a great selection of products making it easy to find alternative solutions!

Google

I ordered rubber plated Olympic plates and a bench from them. They shipped just after 3 weeks and even managed to combine two of my orders for me after I reached out. Great stuff!

Google

Excellent staff great prices exceptional product selection. I am a hard customer to satisfy, Fitness Avenue far exceeded my expectations. Seemless execution from start to finish. Thank you!

Google

They delivered a little late but considering the conditions of the weather that day I understood. The equipment is great and I love using it!

Google

Great products, Great service wow amazing !! Thank you

Google

Great experience at the store, quality equipment at a fair price. Thanks

Google

Excellent service, excellent equipment and excellent value. I highly recommend Fitness Avenue and will continue to shop here for all of my equipment needs.

Google

Great experience. Equipment came a lot quicker then what other places estimate. Quality is pretty good with good prices compare to other places as well. With the pandemic, they're doing quite well with restocking and delivering within a reasonable time

Google

Processing time was as described, all equipment arrived in good condition and shipped with good communication. Smooth transaction.

Google

Equipment came in mint condition. I have no complaints beside they need to open up gain so I can avoid some shipping charges :p

Google

Great service. With the pandemic going on and the shortage of dumbbells and gym equipment around I came across your website and you had everything I needed and at a very good price. While everyone else is taking advantage and price gauging Fitness Avenues prices can’t be beat!

Google

I ordered a squat rack from fitness avenue during these unprecedented COVID times because like so many others, I am building a home gym. On their website they clearly indicated what to expect in terms of time it takes to process an order, and ship, etc. So from the get go I knew that my order would take 10-15 business days to even process let alone ship. On day 14, I got a call from Fitness Avenue saying my order was processed and following that I got a shipping confirmation. The time from that phone call to receiving my package was another few days, and without any issues I got my stuff. The delivery person's name was Anthony and he was SO helpful and respectful of social distancing - it's really great these services are even open right now, so thank you so much! Overall, the wait time was a bit of a bummer - but what else can you expect right now when companies are trying their best. I had a great experience and actually just ordered some weight plates this morning. Thanks FA!

Google

First of all very kind people and good machines

Google

Amazing service!! Gordon is the absolute best. Bought my full home gym set up here and you can really tell how much they care about their customers. Went back to buy more a week later. The equipment is also top quality and looks amazing at the best price in the greater montreal area. Would recommend 10/10. Thanks again!!

Google

The gentleman running this store is just such a great guy. Honest, personable and patient, always ready to help. Called for weights, like everyone has been doing for the last 3 months and just happened to have exactly what I needed. Picked up same day. Must importantly, they have not jacked their prices because of shortages like everyone else has. My go to place for weight. Thanks!

Frequently asked questions

What should I do if there is an issue with my order or pickup location?

If you encounter a problem with your order or pickup location, contact Fitness Avenue's customer service promptly. They have demonstrated willingness to resolve issues professionally and find solutions when possible.

How quickly can I expect my online order to be ready for pickup?

Online orders are typically processed quickly, often ready for pickup within a few hours or less than 24 hours, depending on product availability and location.

What kind of customer service can I expect at Fitness Avenue stores?

Customers report friendly, knowledgeable, and helpful staff who provide advice on equipment and assist with loading and pickup. Some locations have bilingual staff and emphasize courteous, efficient service.