BUSINESS REVIEWS

Fitness Avenue

About Fitness Avenue

Fitness Avenue stands out as a premier destination for fitness enthusiasts seeking quality equipment and exceptional service. With a commitment to customer satisfaction, they offer a seamless shopping experience, even amidst challenging times. Their friendly staff is praised for taking the time to ensure customers feel valued and not rushed. The merchandise is lauded for its outstanding quality, with products like the AmStaff vest receiving high marks. Despite occasional delays, Fitness Avenue's responsiveness and adaptability, exemplified by attentive customer representatives, have earned them a loyal following. Whether it's for a home gym or professional needs, Fitness Avenue is highly recommended for their top-notch fitness gear and unwavering dedication to their clients.

Customer reviews

Showing 451–500 of 692 published reviews.

Google

Frankly they're the best in terms of pricing and quality. Extremely pleased with my new rack and it's build. Definitely recommend these guys.

Google

Fast delivery and knowledgeable staff!!

Google

I'm happy to report that my previous issues with customer service have been resolved. Fitness Avenue acknowledged them and took great measures to ensure I was satisfied in the end. It's really appreciated. Apart from that my experience with their products has been amazing. Really like my utility bench and the leg extension attachment. Products feel solid and of high quality.

Google

Good value for the products good customer service

Google

I am super impressed by the service from this company. Super fast delivery to my house. Amazing quality and a price that still seems to good to be true. Im looking forward to my next purchase!

Google

Excellent service and fast delivery !

Google

Given that I ordered these during COVID-19, the weights were available and shipped fast! I’ve already recommended Fitness Avenue to all my buddies. High quality weights and reasonable prices.

Google

Extremely satisfied with the quality of the equipment. We ordered the TS009 FID bench, Olympic bar, virgin rubber plates and 20”x20”x20 mm flooring mats which comes with the connectors. Fast and professional delivery service. Online order entered on a Sunday and delivery scheduled and arrived 3 days later. COVID safety protocols followed on the delivery. Entire positive experience ensures we will be repeat customers.

Google

We had a great experience with Fitness Avenue! Everything was delivered within a reasonable time frame and quality of the equipment is great. We only wish that they had more equipment in stock so we can order more!

Google

Great service & better price compared to the market! Highly recommend their products.

Google

Very satisfied with the product.

Google

Professional hassle free transaction and delivery. Would defiantly recommend.

Google

Quality products, quick delivery. One box had a rip/hole in it, but nothing damaged. Structural items were painted fully and weights/bars had rust protective coating as they should. Thank you for the trouble free shopping experience!

Google

One of the few places that has weights available. I purchased a pair of everything from 2.5 lbs up to 45 lbs. Also about as reasonably priced as you can get at $2/lb (pre-tax and shipping). Weights arrived about a week after purchasing. Would definitely buy from them again.

Google

All products are good, prices are probably the lowest. The only negative thing is a long delivery time.

Google

Great service and equipment! Good product selection even when there are covid shortages. Super happy all around!

Google

I was surprised how fast my deliveries came in, especially with the service of them unloading so much and being professional, great quality equipment as well. Highly recommend shopping with them. Better then other online stores by far. Other stores either took forever or had horrible customer service

Google

Purchased the cable cross over machine during the pandemic lockdown. Was impressed with how fast it arrived. When I put it together I had two damaged parts. No ones fault they were simply bent during shipping. Do to the lockdown I expected a long wait for replacement parts. I sent Rich in customer service an email and less than a week later the parts suddenly arrived at my door express post. Was very happy with the response, fully expected a battle to get the parts. Great customer service.

Google

Great pricing, solid products and best of all, quick shipping! I ordered on January 12, equipment was delivered by January 22!

Google

Delivery was fast, prices are reasonable and Rich was great to work with when hiccups popped up! I ordered a barbell and over 300#s of weights. I got a call a few days after my order to schedule a delivery. Website said 14 business day delay for shipments but I got it within a week of placing the order. My barbell was the wrong one but Rich was very responsive on email and fixed my issue very quickly. Will be shopping here in the future for sure.

Google

Best option to get fitness equipment from during the pandemic. Prices are not inflated and the service was quick. Highly recommend.

Google

Everything was pricey but workout stuff is overpriced everywhere right now because of Covid. Service was great, got personal phone calls for delivery. Everything was exactly as expected, and good quality!

Google

Brand new quality gym equipment, delivery time was ok considering covid, just wish there was pick up option so I wouldn't have to pay $100 for shipping.

Google

Bought first the cable column system from AmStaff. 2107df. In december. Within a week I got the virgin vinyl plates set. I got the plates first 2 weeks later and then got the machine. Pros and cons. Cons first: very little. Because Fitness Avenue is busy don't expect fast email responses if any to your inquiries. This makes sense. They only respond regarding follow ups to their own emails to you regarding status. Their truck broke down on delivery initial ETA so had to wait 4 days. All this is very little inconvenience. Pros: lots. Excellent as advertised product. Plates were perfect. Machine parts were in perfect order. Instructions were hard to follow with a lot of common sense procedures omitted but still would have appreciated better instructions. You can define the assembly in two sections. First, the body parts of the machine that count 10-12 parts. Then the pulley system with wheels. The machine once assembled feels very good for what it is. The more weight the better because it forces more release tension as opposed to using a single 5 lb plate. Still very smooth considering. 4/5 for smoothness. The quality of all parts are very good. 9/10. If you weigh more than 200lbs be careful when doing chin-ups as the weight and gravity of the machine is not enough to counterweight so might topple over you. As such make sure to always add all and any available plates on the machine for your piece of mind. So far I am quite happy with what it has to offer and I must say the value / cost is excellent.

Google

The cost is reasonable and I am pretty happy with the Squad Rack, Bench and Lat pull down which I am using for the last two months. I took a month to deliver and did not get proper shipping information or mail regard my order, I guess it is because covid otherwise it is pretty good.

Google

I would give them 5 stars if it weren't for the delay in communication. If you are prepared to wait 10-15 days for delivery, then these guys have great quality products at reasonable prices. I will be definitely placing a bigger order with them to equip my entire gym

Google

Everything came well before the delivery date and exactly as described. Like

Google

Delivery was prompt and the equipment are fairly priced !!

Google

Cancelled my gym membership and purchased a number of items from fitness avenue in the last 9 months (weights, equipment, mats, resistance bands) at different times. Fitness Avenue allowed me to continue training in home without compromise. All items came within the delivery times set out. Great Customer service. Highly recommend this provider.

Google

Very happy with the price point, and with the overall functionality. The website is also super easy to navigate, and prices are provided (you would not believe how many suppliers want you to call for everything. Not cool). Would have given a fifth star if not for the following: 1) really long delivery times on a couple of items, but not all 2) no ability to do curbside pickup for small items 3) more items back ordered than available. Definately, my first "go to" store when looking for new equipment.

Google

Frequently asked questions

What should I do if there is an issue with my order or pickup location?

If you encounter a problem with your order or pickup location, contact Fitness Avenue's customer service promptly. They have demonstrated willingness to resolve issues professionally and find solutions when possible.

How quickly can I expect my online order to be ready for pickup?

Online orders are typically processed quickly, often ready for pickup within a few hours or less than 24 hours, depending on product availability and location.

What kind of customer service can I expect at Fitness Avenue stores?

Customers report friendly, knowledgeable, and helpful staff who provide advice on equipment and assist with loading and pickup. Some locations have bilingual staff and emphasize courteous, efficient service.