BUSINESS REVIEWS

Expert Plumbers

About Expert Plumbers

Expert Plumbers is a top-tier plumbing service renowned for their exceptional customer care and professional expertise. Praised for their prompt response, they specialize in a range of services from emergency repairs to routine maintenance. Customers rave about the knowledgeable and courteous team, highlighting plumbers like Adam, Wayne, and Alan for their informative and friendly approach. Whether it's a water heater replacement or a comprehensive home inspection, Expert Plumbers ensures a seamless experience with thorough clean-up and honest work. Their dedication to customer satisfaction and ability to handle complex situations with ease makes them a highly recommended choice for any plumbing needs.

Customer reviews

Showing 101–150 of 1,619 published reviews.

Google

Facebook

professional and friendly. found the water leak and fixed it definitively. went through the options carefully with us first

Facebook

The guys were great. Very professional and polite. They were able to come to the call almost immediately! Highly recommend the gentlemen plumbers!

Facebook

Very thorough checked everything

Google

They were very helpful and polite and it was a please having them.

Facebook

Walter was polite, professional and went above and beyond to find what was wrong with our plumbing. He was a pleasure to work with and will definitely call him again in the future!

Facebook

Dan did a good job and installed the dishwasher well and explained important points, thank you.

Google

HomeStars

Blair was friendly, professional and efficient. He explained all my options clearly. He crossed town to get a toilet in the colour that I wanted. He did the work well and left the place clean. I couldn’t have asked for more.

Google

These guys were great! Answered our small service call for a leaking tap, got us in right away and made it a priority. These guys take customer service to a new level- highly recommend!

Google

Excellent customer service and quality of work.

Google

I was pleasantly impressed with Dylan and Jonah’s excellent service and explanation of what they were going to do and their attention to detail. Both were very polite and respectful of my premises. I hope I got their names right. They truly are the GENTLEMAN PLUMBERS.

Google

Walter and Esmonde were friendly and efficient and explained all work and charges clearly and answered all questions. Very professional and I would highly recommend gentlemen plumbers

BBB

Kyle came out to do some bathroom repairs and install a new kitchen faucet. He was very thorough and ensured everything was working well before he left. In addition he gave me some helpful suggestions that I will consider on future work

HomeStars

Reconnected existing kitchen faucet following installation of quartz countertop in kitchen. Felt price was high but job was very professionally and proficiently completed. Left place neat and clean and everything working satisfactorily.

Facebook

happy with the job and service

Google

Came out on Saturday and reconnected the kitchen faucet following a countertop installation. Worked neatly and efficiently and made sure everything was in good working order before leaving. Have used this company before and will call them again.

Facebook

Corey came by today to fix a plumbing problem that I was having. I would like to say he really was a true gentleman. He explained in detail what he would have to do to fix my problem and also did extra services at no extra charge. Thank you so much for your professional services. I might add everything was left in pristine condition.

Facebook

I was very happy with the installation of a specialist sink. Andrew, the technician was professional, courteous and helpful.

Google

Very happy with Laverne’s work. Thorough, explained everything, neat, careful, respectful. Provided some helpful tips as well.

Facebook

I would recommend The Gentleman Plumbers, excellent service...Scott was very efficient and knowledgeable.

Google

did a good, thorough job. very polite and respectful

Google

Great experience, knowledgeable, took the time to ensure we understood the process and repairs.

BBB

Laverne is very knowledgeable and professional. A thorough plumbing inspection was completed on our home and Laverne took the time to answer all my questions. I was very happy with the information provided and all the recommendations that were made. Thanks Laverne!

Google

Came to visit my Mom beginning of September. She notified me of issues with water heater not heating for quite some time. She had service visits with local gas company who billed her, but never repaired problem. It was a Sunday night and unable to take shower. Called on call gas company which would come, but with dispatch of 300.00 dollars. Said we'd call Monday for lower rate. Called Monday but they couldn't dispatch until Wednesday. ( unacceptable) I'm not from the states and not sure of who reputable plumbing companies in area, so I did internet search and found "The Gentlemen Plumbers ". I spoke to Maria who took the call and was very professional, sympathetic and kind. Thank you Maria.They were available to come out same day, which was Monday. The technician arrived and his name is Ryan. He discussed all issues, which were more than just hot water heater. The basement had previously flooded as well. The water softener equipment needed looked at also. Ryan determined the drain was clogged, the water softener needed replacement and repair was not guaranteed due to age. The hot water heater also needed replacement and was shown reasons why. Ryan unclogged the drain, we shut off water softener and will be replace in future. He gave pricing and options on water heater. He came back Tuesday and replaced water heater with high efficiency heater with PVC venting to side of home. All installation was handled by him alone and he did an amazing on entire job. The Gentlemen plumbers are lucky and blessed to have this young man working for them. Kudos to you Ryan! Thank you so much to the entire company. 🙏 My Mom now has a company she can call on who won't give her the run around or take advantage of.

Google

Facebook

The technicians are professional and courteous. They do a thorough job and always fix the problem they were called for. I have been a customer for many years and will continue to call them for any plumbing issues. Dylan and Nick were great.

Facebook

Very friendly, very informative and got the job done!

Facebook

The service tech was very punctual, courteous and efficient. They did an inspection of the whole house and gave us a report of things needing to be looked after. I would recommend them to family and friends.

Google

The replacement of our bathroom toilet and furnace and related components was very complicated and time consuming. Adam and his assistant James accomplished this meticulous work patiently and thoroughly..

BBB

I'm very grateful for the high quality work I just had done.. I got more information about the state of the plumbing in my house with this visit than I've ever had from anyone else. I am much better prepared to plan upcoming projects.. Nick was knowledgeable, helpful and super professional. Thanks so much for your help!!

Facebook

Wayne was here today, great service, very informative. I loved being walked through the process. Great home inspection afterward and answered all my questions. Very satisfied!!!

Facebook

Punctual,friendly,knowledgeable.Start to finish Andrew was Awesome.

Facebook

Very good and very professional

Facebook

The Technician was wonderful to deal with and walked me through everything in plain speak. Company was excellent to deal with as well in both the creation of the appointment and execution of it. Would recommend!

Google

Facebook

The service is wonderful worker is polite and helped me through a difficult time !

Facebook

Great service all the time. Knowledgeable and helpful..

Facebook

We found they were responsive and came the next day. We had 3 minor plumbing issues that needed to be fixed, but one of the issues turned out not to be reproducible at all (home inspection reported a leaky toilet, not found in the Gentlemen Plumbers’ assessment). We felt they were honest in their recommendations even though it resulted in less pay for them, rather than do something they didn’t feel was necessary. We appreciated their honesty and professionalism.

Facebook

Nice work. Clean, thorough, and quick. As the job progressed they kept me informed and told me what improvements could be made in the future. They also offered advice on preventative measures to decrease the chances of plumbing issues in the future. Most excellent dudes!

BBB

I found that the guy who came, really knew his plumbing. He checked all the things I asked, & fixed the problem. Also nice to know what you are paying upfront. I would recommend the company.

Google

Wonderful, friendly service!

Frequently asked questions

How does Expert Plumbers communicate with customers during service?

Expert Plumbers provides clear communication from start to finish, including notifications via text or email about arrival times and updates during the job.

What can I expect regarding professionalism and conduct of the plumbers?

Plumbers are described as polite, professional, knowledgeable, and courteous, often explaining work details and maintenance tips clearly to customers.

How does Expert Plumbers handle emergency or urgent plumbing situations?

They respond promptly to emergencies, sometimes adjusting schedules to accommodate urgent calls, and complete repairs efficiently while keeping customers informed.