BUSINESS REVIEWS

Expert Plumbers

About Expert Plumbers

Expert Plumbers is a top-tier plumbing service renowned for their exceptional customer care and professional expertise. Praised for their prompt response, they specialize in a range of services from emergency repairs to routine maintenance. Customers rave about the knowledgeable and courteous team, highlighting plumbers like Adam, Wayne, and Alan for their informative and friendly approach. Whether it's a water heater replacement or a comprehensive home inspection, Expert Plumbers ensures a seamless experience with thorough clean-up and honest work. Their dedication to customer satisfaction and ability to handle complex situations with ease makes them a highly recommended choice for any plumbing needs.

Customer reviews

Showing 1351–1400 of 1,619 published reviews.

Google

This was my first experience with The Gentlemen Plumbers. I dealt with Steven and he was nothing short of awesome. Extremely professional, informative and thorough.

Google

BBB

Thanks to Terry for your personable, efficient, informative service call. I dare say you made a "plumbing problem" actually as enjoyable as possible. Very professional service. I also had no idea you offer a seniors discount, thanks for thinking to ask if we qualify. I would have no hesitations to recommend your company.

BBB

Prompt, adaptable and congenial. Thank you Nathan for the great service.

BBB

Very happy with service. Nick and Dave were very courteous, pleasant and professional. I felt the job was done very well. We will certainly call upon them again when needed.

BBB

Terry was excellent. On- time, explained what needed to be done, and quoted a price upfront. I would definitely use and recommend this company again.

BBB

Very happy with service. Nick and Dave were very courteous, pleasant and professional. I felt the job was done very well. We will certainly call upon them again when needed.

Google

Very professional, pleasant and very clean. Couldn't even tell they were there! Very impressed - we will call them again for sure!

Homestars

In the winter of 2015, I needed a furnace and had difficulty finding someone that was familiar with a fan coil heating system. When I connected with Daniel S and Trevor, they were extremely helpful in ordering the necessary part from the U.S. Due to manufacturer issues, there was a lengthy delay in getting the part. Daniel and Trevor kept in contact with me on a regular basis and when the part was finally received, I felt like they took extra care with the installation to make sure everything went well. Last week, I was having air conditioning installed by another company. During the installation, the furnace started to leak as it had in 2015. I immediately called Action Auger and the same day, Trevor returned my call. I filled him in on the situation and he arranged for Daniel to come to my home the following business day to inspect the furnace. Daniel determined the cause to be exactly the same as it was in 2015. Daniel said the part replaced in 2015 should not be defective this quickly and he offered to contact the manufacturer on my behalf to discuss this. He also took a water sample to see if perhaps the building water supply may be causing the corrosion. Fortunately, I have warranty coverage through my credit card company. Daniel is aware of my coverage yet he still plans to speak with the manufacturer as he is concerned about how long the replacement part will last. Daniel and Trevor have gone above and beyond the call on not one but two occasions. You are very fortunate to have these two very fine gentlemen working with your company.

Facebook

We've used The Gentlemen Plumbers/Action Auger a few times over the last few years. Always excellent service. I highly recommend!

Google

Great service, on time and professional staff that kept me up to date and next steps. Thank you Wayne and Adam!

BBB

Excellent service.

Facebook

The service was awesome. They went over and above what was expected and they were very considerate and professional.

Google

After contacting The Gentlemen Plumbers to do a service call last year for our furnace, we were so impressed that we subscribed to their service. We recently had them do a annual inspection of the heating and water systems in our home; which is included with their service contract. As before, their customer service and heating and water system knowledge was outstanding! We would certainly recommend The Gentlemen Plumbers!

Google

I request the same person every time...Ryan PARK. He is professional. Makes sure you understand everything that should be done and what he is doing. He walks you through everything after he done. I highly recommend hi for any job you have!!

Facebook

I highly recommend Gentlemen Plumbers for I had them put in a new sump pump in a few weeks ago and it was fine until a couple nights ago and it came apart so I called them back and Teagan was here pretty quick and fixed it and explained why it had fallen apart..She is a awesome plumber and knows what she is doing, she has a awesome attitude and was very pleasant and also when ever u call for a appointment they are very friendly ..Great staff I must say :-)

Google

Worked around my busy schedule, did excellent work and price was very good. Very professional from the time I phoned. Will be using the gentlemen's plumber for any of my needs from now on.

Google

Clifton (The Gentleman Plumber) rescued our bathroom plumbing. He went above and beyond to fix a complicated situation all in the same day. Thank you!

BBB

We have called them twice. Very good service both times.

Google

My sink clog was not a typical situation. I live in a condo apartment and there was a bend in the pipe several feet in that posed a big challenge to Teagan and her protege Nick. Teagan was determined to fix the problem for me, and she and Nick worked tirelessly for 7.5 hours until it was resolved. I was very impressed! And I wasn't charged a penny more than what I had agreed to before they started working. A colleague of theirs (Dan? Rick? Sorry, I've forgotten) even came over after he had finished his own job to lend a hand. (But by the time he got there, they had fixed it.) I will always highly recommend the Gentlemen Plumbers!

Facebook

Really great experience! Richard came out to help me do some work in my kitchen. He walked me through what my options were and helped me pick the most efficient way to get what I needed. He was very professional and friendly and all of the work was done quickly. Will definitely use again! Thank you very much!

Google

BBB

Amazing customer service! Super polite and very professional! Explained everything and showed me how to properly maintain our hot water tank. Best experience I've had lately. Thank you !

Google

Wayne and Adam were courteous, professional, straightforward, and efficient. Could not ask for a better experience.

Homestars

Bathroom sink plumbing sprung a leak and needed replacement. While it was not an emergency, we were able to have a plumber on site the very next day. The plumber was very informative, thorough and tidy. We would definitely utilize this company again.

Google

Brian was awesome!

Google

The technician that helped me was very thorough, knowledgeable, and friendly. He took the time to explain the problem and show me, in layman's terms, what repairs were needed, and why. Although it was a pricey service, and unexpected, I felt comfortable that I was getting honest, professional service and excellent value for my money. I fully trust them to do any plumbing, heating and AC services we need in the future. I'm very impressed with everything, right from the first phone call I made! Will recommend to everyone!

Facebook

Thanks Ben for all your help. I appreciate you took the time to go over all my options and answer all my questions.

Google

I had a leak in my upstairs faucet. Wayne and Adam were dispatched to take a look at it. They were friendly and professional. They worked as an efficient team, and I'm quite happy with the quality of the work they did to take care of the problem . Thanks guys :)

Google

BBB

The service was great and the plumbers were very friendly and very competent.

Google

BBB

The plumber who came by to move the connection for my sink in my recent reno was fantastic. He had taken the time to explain what i needed to do to connect the dishwasher after I had the rest of the cupboards finished. Very pleasant and engaging, a pleasure to have in my home with my son here and my wife sleeping from a night shift. I didn't expect him to be quiet, but if I didn't know he was here I wouldn't of. The job was clean and nice to look at considering a new kitchen. Provided significant periods of time while he continued to work for me to ask questions. Considering the name of the company, this fella was certainly the choice to represent. I have a membership and will be using your services again in the future.

Facebook

We have had ongoing issues with our bathtub not properly draining and Richard helped to diagnose and treat the problem. Unfortunately the problem came back a few days later and Richard offered to come and fix it in his own time. Went above and beyond to help. Thanks!

Google

The individuals that dealt with my plumbing problems were very professional and thorough. Every situation that arose was explained completely with all options presented. There was never any pressure to comply or make decisions. I would recommend Gentleman Plumbers for all plumbing, gas fitting and furnace needs.

Homestars

Renovating our kitchen and needed the original length of drain augured. Guys were efficient and performed the task. Thanks.

Google

BBB

Knowledgeable, friendly, very honest service.

Google

Steve was absolutely amazing - quick and HONEST! Dealing with Steve I had no concerns at what was recommended as I knew he was truly looking out for my best interest and not just up selling.

Google

The work went well here with my new toilet and Brian was a great and efficient worker.

Facebook

I was very pleased with the prompt and efficient service received today. Ryan explained ever thing he was doing and why, which I appreciated, He also did a home inspection and told me what shape the rest of the plumbing was in, gave me suggestions and quotes on what I may need to do next. No pressure, also appreciated. Totally satisfied.

Homestars

Toilet in master suite backed up,,one in middle bathroom tank cracked..both were fully replaced…work was done efficiently and Daniel was very good in advising us what had to be done and he did it very well..I would recommend Gentlemen Plumbers to anyone they are polite and very good at knowing what to do and they do it very well..thank you Diane Becker

Google

Frequently asked questions

How does Expert Plumbers communicate with customers during service?

Expert Plumbers provides clear communication from start to finish, including notifications via text or email about arrival times and updates during the job.

What can I expect regarding professionalism and conduct of the plumbers?

Plumbers are described as polite, professional, knowledgeable, and courteous, often explaining work details and maintenance tips clearly to customers.

How does Expert Plumbers handle emergency or urgent plumbing situations?

They respond promptly to emergencies, sometimes adjusting schedules to accommodate urgent calls, and complete repairs efficiently while keeping customers informed.