Friendly and professional. Our leak turned out to be a tricky fix. They did a great job explaining the situation, making us comfortable and completing the job. Would definitely use them again!!
About Expert Plumbers
Expert Plumbers is a top-tier plumbing service renowned for their exceptional customer care and professional expertise. Praised for their prompt response, they specialize in a range of services from emergency repairs to routine maintenance. Customers rave about the knowledgeable and courteous team, highlighting plumbers like Adam, Wayne, and Alan for their informative and friendly approach. Whether it's a water heater replacement or a comprehensive home inspection, Expert Plumbers ensures a seamless experience with thorough clean-up and honest work. Their dedication to customer satisfaction and ability to handle complex situations with ease makes them a highly recommended choice for any plumbing needs.
Customer reviews
Showing 1251–1300 of 1,619 published reviews.
Ladislav was Great, they have me a time frame of 1-5 and were here right at 1. Ladislav was great and fixed it and no time plus gave a complimentary review of all the toilets in the house.
Adam Visser was very nice and very polite. He was very informative and helped me do some things maybe he would not normally do, like remove the faucet spout things so we could soak them in CLR to clean off the hard water residue. He answered all my questions with clear and understandable answers. He performed the inspection etc. neatly, not leaving any mess at all. I highly recommend Adam and commend him for a job well done. I also appreciated the office person who called to book the appointment to keep their commitment of our inspection once a year.
Matt was ever so helpful telling me what he had to do. He did a home inspection and explained recommendations. Over all he was great The company is expensive so I had to go with another company that was in my budget.
Teagan came out to help us and she exceeded all my expectations. Explained everything very well and answered all our questions. I will actually request for Teagan next time we need help.
Steven was extremely friendly and answered all questions thoroughly. Plumbing issue was for my 96 year-old grandfather and the experience was incredibly accommodating to him. Definitely will use again for future issues!
We had the pleasure of having Benjamin come into our home after our kitchen sink became clogged and had some piping issues as a result. Benjamin was extremely thorough in explaining what the issues were, how he was going to solve them, with what materials, and the pricing. There were also a few other odds and ends in our bathrooms that he was also able to fix. He left our kitchen and other areas of our home spotless after he was finished. He was very kind and did an excellent job. I would recommend him and this company for anyone's plumbing needs.
We have been with Gentlemen plumbers for a number of years and are always impressed by their promptness in coming to our aide. They have a friendly yet professional approach where they look at the situation, tell us how much it's going to cost up front before proceeding to work. Their prices are reasonable and their work is guaranteed and they clean up after themselves when they are finished working! Thanks again guys! You truly are Gentlemen!! Trish and Dan
We recently suffered a fairly major flood in Calgary, Alberta due to a failed water pipe and retained The Gentlemen Plumbers to repair the cause of the damage. Ladislav Harman was the plumbing and heating technician who carried out the work and did an extraordinary job. We would hire him again without question. Ladislav is an excellent communicator: he explained the problem, its source, what fix was needed and why, and steps that could be taken to prevent future loss. He was candid and upfront about the cost - which was reasonable - and explained the breakdown of it. He performed the work and showed us exactly what was being done and why. Ladislav added much value to his site call: in addition to repairing the cause of damage, he inspected without charge other plumbing and heating throughout the house. He identified other areas of risk to watch out for and explained what steps to take to lessen risk. Ladislav is professional, courteous, kind, and demonstrates clear expertise. We will hire him again for all of our plumbing and heating needs.
Daniel and Nick were very professional and courteous. Daniel provided me with different options to fix the water pressure problem in the house. He was very detailed with explaining the problem and what they will do. The repair to the hot water side was enough to fix the problem so they didn't even need to touch the cold water side resulting in a savings there. Nick even offered to change the burnt out light-bulb in the basement since he was on a ladder anyways. I am a happy customer and will definitely use Action Auger again.
Richard was very professional and knowledgeable. Excellent work and great service.
Very polite, friendly & knowledgeable! The work was done professionally & area was clean when work was done.
Great service as always.
Great straight forward pricing and service. There were no surprises and the final bill was the initial estimate. Mack also did a free inspection of our other washroom and sinks which was appreciated. We definitely know who to call for our plumbing needs.
Mack was awesome. Very knowledgeable and did a great job. I appreciate his honesty with my helping me with my plumbing situation.
On time and fixed everything quickly. Super polite. Highly recommended!
Had a very good experience with Richard. He was very informative and very knowledgeable with everything we asked about. Will definitely use the gentleman plumbers again.
Great service. Really clean and courteous. Didn’t leave any mess behind and explained everything clearly.
Very professional service! Would definitely recommended Mack to others.
This is the second time we have used The Gentlemen Plumbers and both times they have been professional, knowledgeable and very helpful.
Excellent service; would call again
Ben from Gentleman plumbers made me feel very comfortable, thought me alot and did a fantastic job. Thanks Ben
Adam was very friendly and really knew what he was doing. He did all that was asked plus more. He arrived right on time. I could not have been more pleased with his wonderful service. Thanks very much for making this a very pleasant experience.
Ben was awesome. He was super helpful and cost effective. Also gave tons of tips for helping fix minor issues. Would absolutely have him out again.
I would definitely recommend them. Steven came to my house to fix the water coming out of my wall from when my washer emptied. He clearly explained all my options to fix the problem. He fixed and tested everything several times and had me test it too to make sure it was done to my satisfaction. Besides doing a great job he was very polite and friendly. Thank you for the great job!
Very fast and friendly service.
Dave and Brian did an excellent job replacing my sink even though the cabinet wood was pretty rotted. They took their time and were very thorough.
Dave did a great job, quick and professional. would like to have him back in the future.
Great Service at a great price! Their service fee is by far the cheapest from the few places I called. I'm really glad I chose this place to fix my leaky Navien tankless water heater. The receptionist was friendly was able to book me in for service the same day. She even gave courtesy call to update us know when the technician is coming. Daniel, the technician that arrived was very professional, friendly, and very knowledgeable. I can tell he really wanted to help. He was even willing to go the extra mile to get the parts we needed from their supplier. He took his time fixing and stuck around afterwards to made sure the problem has been fixed. We appreciated him checking/modifying our settings for optimal use. We highly recommend this place!
After having our kitchen sink augured and a pipe replaced the day before I noticed a small leak. I called The Gentlemen Plumbers back in the morning and Adam was there within 2 hours and promptly fixed the problem. Adam was a very professional and friendly technician and I would be happy to use him again.
Mack was very friendly and thorough and explained things as he went including costs.
We had Clifton come by and fix a number of small things in our place including the valve in our tub, installing a sink, and our leaky hose faucet. He even took time to show me how I can fix things in the future all on my own (the little things). We noticed a leak last night and today it's fixed. Future damage mitigated. Thanks!
Dave and Nick were prompt, organized and courteous. They explained the problem and how to resolve it, then went right to work. The work was completed quickly and efficiently. I would recommend the Gentlemen Plumbers to anyone and will definitely use them again when I need a plumber in the future. Thanks, Dave and Nick!
Dave and Nick were prompt, organized and courteous. They explained the problem and how to resolve it, then went right to work. The work was completed quickly and efficiently. I would recommend the Gentlemen Plumbers to anyone and will definitely use them again when I need a plumber in the future. Thanks, Dave and Nick!
These guys are extremely professional and courteous. Adam was extremely knowledgeable and polite.
They came in for an annual inception and some cables that were ready to burst. Probably saved me thousands.
Thanks Teagan for coming out on August 15, 2017 to unclog my basement floor drain. You went over the options and the cost of the job before you started. The price you quoted is the price I paid. I am very satisfied with your professionalism and work. Thank you for getting to the “root” of the problem. Thank you for signing me up for the Diamond Club Membership. It may come in handy when owning an old house.
They came quickly, were very friendly and professional, and were upfront about their pricing and what options we had to fix our problem. Overall, excellent service.
Fast, friendly, efficient.
I have been using Gentlemen Plumbers' services for a few years now and can honestly say I have been thrilled each time with their work. They are a courteous team, and always get the job done. They do not push their services on you as a customer, but rather offer their genuine feedback to the issues. Today, Wayne and his apprentice took care of roots in our sewer pipe. They efficiently worked and took care of the problem. Very happy with the results and as always, will call Gentlemen Plumbers when I have another problem (these darn older homes..ugh!).
Frequently asked questions
How does Expert Plumbers communicate with customers during service?
Expert Plumbers provides clear communication from start to finish, including notifications via text or email about arrival times and updates during the job.
What can I expect regarding professionalism and conduct of the plumbers?
Plumbers are described as polite, professional, knowledgeable, and courteous, often explaining work details and maintenance tips clearly to customers.
How does Expert Plumbers handle emergency or urgent plumbing situations?
They respond promptly to emergencies, sometimes adjusting schedules to accommodate urgent calls, and complete repairs efficiently while keeping customers informed.