About Expert Plumbers
Expert Plumbers is a top-tier plumbing service renowned for their exceptional customer care and professional expertise. Praised for their prompt response, they specialize in a range of services from emergency repairs to routine maintenance. Customers rave about the knowledgeable and courteous team, highlighting plumbers like Adam, Wayne, and Alan for their informative and friendly approach. Whether it's a water heater replacement or a comprehensive home inspection, Expert Plumbers ensures a seamless experience with thorough clean-up and honest work. Their dedication to customer satisfaction and ability to handle complex situations with ease makes them a highly recommended choice for any plumbing needs.
Customer reviews
Showing 701–750 of 1,619 published reviews.
All were a pleasure! Lundy in the call centre was a joy and very understanding’ I really think she went the extra mile. Ryan, the service technician, was very personable and easy to talk to. Although it was decided not to go through the recommended service, he handled it with grace. If I need help again, I will definitely call back and I would highly recommend to others for no pressure, knowledgeable service! Well done!
I found Jesse to be very knowledgeable and willing to explain everything he was doing while inspecting the hot water tank, furnace , water lines and toilet . Jesse is very professional and I am impressed. THANK YOU
Best plumbers in Edmonton. Always polite, neat, and friendly. Highly recommend them.
1. ease of obtaining an appointment 2. professional and courteous staff when making the booking 3. Technician was very thorough, polite, and he took the time to explain the details of my issues and provided recommendations 4. overall very good experience
We found Brian to be very kind, courteous, attentive to my mom's wishes, with a high level of knowledge and professionalism. I would feel very comfortable having Brian come into our home should we ever need have further need of another plumber.
I had a pipe burst and called Gentlemen Plumbers. They were professional all the way through. I really appreciated them walking me through the process and were able to show me, where the problem in the line took place. I found them reasonably priced and would recommend this company to anyone that requires plumbing services.
Very satisfied with the way my shower was fixed and the amount charged is way less than what i expected.
Outstanding service. Kitchen drain was plugged. The Gentlemen Plumbers arrived a few minutes early, got the details and had it clear in record time. They also inspected all plumbing fixtures, found a drip we didn't know about and repaired it. They were very professional, polite and neat. They also wear booties while they're in your home.
I was very pleased with the person who took care of the plumbing needs in my home. He was very considerate in giving me time estimations. Also took time to explain what he was doing and why
I was able to book an appointment for the next day. The plumber arrived on time, was courteous, explained the problem and how it should be fixed, offered advise for the future and did a great job.
Technician who arrived (Jeff) was well groomed, courteous and very efficient. I am a handicapped senior an very inquisitive. He took the time to explain the option and prices to fix my problem. Successfully resolved my problem and checked my other plumbing fixtures at no extra charge. He left the job site very clean. I will use them again should another problem arise.
Professional, Honest, Friendly. Great service, Chris knows his stuff. Thank you
The Gentlemen Plumbers (Edmonton) provided professional and timely services from the first point of contact to the completion of a somewhat challenging job to replace a hot water tank in very tight quarters. Daniel was very informative and knowledgeable, and delivered a premium service (albeit at a premium price). Although this firm uses a base price costing approach (i.e. no O.T. 7x24) the quoted cost was MUCH higher than I would have expected. However given the fact that same day service was provided for this Friday evening call going into a long weekend, I would guess my costs would have been the same (or higher) for firms working under a T&M overtime costing model. Final price was as quoted up front. That said, what is really important to me is work that is done well by people you can trust. Daniel fully met both of these criteria.
The Plumber was professional, competent and informative. I am thankful he explained all of his work to me in a straight-forward fashion so I could evaluate my options. Very satisfied.
1-Suggest give a good discount and special prices for loyal members /costumers of Gentlemen Plumbers. 2- Expand membership deal to cover all services ( Plumbing, drains Furnace, ...etc.) provided by Gentlemen Plumbers, as well as emergency calls.
Gentleman plumbers are just that. Plus being friendly and efficient and knowledgeable. Couldn't ask for a better experience. Thanks John!
Very professional, timely and friendly. Thanks Damian!
Dustin is professional and friendly.
Gentleman Plumbers were my guardian angel today. Fixed my clogged pipes in no time flat.
Steve was very professional and explained exactly what needed to be done and did it. If he hadn't done the free home inspection, we never would have known that our toilet had a slow leak around the seal. Steve came to fix the cracked & leaking outside tap but fortunately was able to take care of the toilet issue as well. He also cleaned up everything very well. Thank you Steve for a job well done!
I had a bit of a tricky situation but they were able to come in with a freeze kit and take care of it! All costs were clearly laid out beforehand and the free home inspection was very useful. Very friendly too!
Super professional and fast! Would definitely use again!
Thank you so much Gentlemen Plumbers for coming out so quickly when our water heater sprung a major leek. Shayne came out to replace our tank. He did such a great job and is so polite. He got the old tank out and the new tank into a not so easy space. He cleaned up after himself which is so nice. Thank you Shayne and Gentlemen Plumbers
Prompt, courteous, and knowledgeable technicians. Great service!
Really good service and price. Fixed a leak in my shower that was going into the living room ceiling.
Replaced my hot water tank. Superb, professional service.
Thanks Jeff for your prompt attention to helping us with our plumbing problems. We've used Gentlemen Plumbers for a number of years and have always been impressed with their professional and friendly approach to the job. Their knowledge and care for their workmanship never fails to impress us.
Service was excellent, we were kept informed through out the process . Any questions we had were answered immediately and time spent explaining was not rushed. Thanks Brian, the price was a little high but service definitely covered this.
Yesterday my daughter called to let me know we had water in the basement. Turned out the outside tap had frozen and blown when we tried using it the other night. I didn't know who to call, and tried The Gentlemen Plumbers since I had seen some trucks around. I was booked in quickly. Nick was great to deal with, and fixed the problem swiftly. I even made it back to work for a few more hours. I have never called a plumber so do not know how the price compares, but considering it was an urgently needed fix, and he did a great job, I am happy with them.
Hi Mark, thanks for the rating. Let us know how we may improve our service with you.
On time. Friendly, professional and polite. Clearly explained pricing policy. Got to work. Efficient and easy! Highly recommend!
We have used this company on a few occasions now and find them very efficient and knowledgeable. They are upfront with costing and since purchasing the VIP Membership Plumbing Package we feel we have benefited. Thanks Richard for your professionalism and expertise and to the Office Staff for your promptness. Will no doubt recommend them to others!
Excellent customer service. Damian and Jack were professional and knowledgeable. They gave us helpful advice and completed their work in a timely fashion. I would definitely contact the Gentlemen Plumbers for all my plumbing needs.
Courteous on the phone and a quick response, reasonable pricing.
Shayne was both professional and courteous in his approach to our plumbing issue and once Shayne had made the repairs and was gone I felt assured the job was done right.
Very professional service, while being personable. Communicated clearly what he was doing and why. I appreciated the free assessment of my other plumbing and heating systems - the plumber identified a couple of issues that should be addressed, and will save me money if I take care of them now rather than later.
Quick to respond, extremely polite, professional, and knowledgeable, and did great work. I highly recommend them!
Quick to respond, extremely polite, professional, and knowledgeable, and did great work. I highly recommend them!
Frequently asked questions
How does Expert Plumbers communicate with customers during service?
Expert Plumbers provides clear communication from start to finish, including notifications via text or email about arrival times and updates during the job.
What can I expect regarding professionalism and conduct of the plumbers?
Plumbers are described as polite, professional, knowledgeable, and courteous, often explaining work details and maintenance tips clearly to customers.
How does Expert Plumbers handle emergency or urgent plumbing situations?
They respond promptly to emergencies, sometimes adjusting schedules to accommodate urgent calls, and complete repairs efficiently while keeping customers informed.