About Expert Plumbers
Expert Plumbers is a top-tier plumbing service renowned for their exceptional customer care and professional expertise. Praised for their prompt response, they specialize in a range of services from emergency repairs to routine maintenance. Customers rave about the knowledgeable and courteous team, highlighting plumbers like Adam, Wayne, and Alan for their informative and friendly approach. Whether it's a water heater replacement or a comprehensive home inspection, Expert Plumbers ensures a seamless experience with thorough clean-up and honest work. Their dedication to customer satisfaction and ability to handle complex situations with ease makes them a highly recommended choice for any plumbing needs.
Customer reviews
Showing 501–550 of 1,619 published reviews.
Best service ever
Got my garage heater in my new house running great and was super friendly.
I Call Friday morning someone would come between 10-2 11 o’clock a Lady call me that the Gentleman Would be there within 1/2 hours. Scott came within 20 min. Check my hot water tank, Explain different choices..Choice repair and it was done in 1 1/2 hours. He checked all plumbing In het house made a rapport. Very nice you man..
Very professional with great manners and obviously skilled. Did a lot better of a job than the last company I used and was a lot better at communicating the problem and the work that was done. Prices are fixed by the job and no surprise costs were added on.
Gentlemen Plumbers offer a professional and courteous service. In our experience, they do a thorough survey, but don't try to sell you unnecessary repairs or replacements when they do the annual checkup. We highly recommend their services.
RESIDENTIAL UNDERGROUND WATER PIPE REPAIR: It was painful having to pay for underground water pipe repair, it is very expensive. We contracted with the Gentleman Plumbers (GP) to have a trench-less water pipe pull. Fortunately the repair went as hoped, the line didn't break when they pulled the old pipe out followed by the new pipe. The technology is quite impressive, it allows for a repair that doesn't require substantial digging from the Cities curb-stop starts all the way to where the water pipe meets the house. In our case, the GP team used a hydro vac to suck out a hole about 10 feet deep and about 10 square feet wide on our side of the curb-stop. GP used an echo locator to find the path of the water pipe under the ground (really neat technology) and then cut the pipe at the house. Our water pipe had been visibly leaking for a couple of weeks, and water was pooling on the street turning it to an ice rink. We were warned that the ground would be very wet and that during the excavation the sides of the walls could collapse with a resultant hole that would require much greater driveway repair - that didn't happened, lucky for us (I'm resistant to say we were lucky because of the leak in the first place, but you know, silver lining and all). And as mentioned earlier, the line could have broken when they were pulling under the ground, in our case, about 13 meters - that didn't happen. The GP team, quarterbacked by Collin, was excellent. This team had their game on! As discussed there was the potential to have this thing go sideways and cost a lot more than it did, if that happened I think I would have still given them high marks because of their professionalism. They possessed all the qualities you would hope for in a contractor: punctual, polite, open, informative, knowledgeable, with straight forward pricing. And the team was able to perform the repair two days after giving us the quote and that was huge. They worked from 8 AM to 11 PM and maintained the same professionalism throughout the day. I hope you never have to pay for a water line repair. In fact, call your insurance agent and ask them about adding insurance. But if you do need this work, I can highly recommend GP to do the job.
Gentlemen Plumbers responds quickly and do a terrific job, because they are knowledgeable and experienced.
A big thank you of appreciation to Nick, Kyle, Dan, Trevor and Walter for the great job they did in repairing our under basement floor sewer. The sewer had backed up several times, the guys scoped to id the issues, major bellying and poor slope. They excavated and replaced a ton of concrete, and relayed and sloped the sewer, all with minimal impact on our home. We appreciate the very professional job and level of care. Chris ****, Sherwood Park
I had sewer back flow into my bathroom, I called The Gentleman Plumbers and someone was dispatched straight away. The technician very thorough, knowledgable, professional, and very kind and did a stellar job! I'd recommend them to anyone needing a plumber!
Jesse initially arrived to address a bathroom plumbing issue. Completed work in a timely manner; unfortunately discovering a more serious and extensive problem with cast iron pipes breaking down. Nick & Jesse returned next day with Walter and worked diligently to prepare for re-laying pipes. A very long day for them and lots of heavy work. Nick & Walter returned yet again to lay pipe and prepare for cement work. Nick & Walter & Trevor finished clean up and cement work in a few hours and we're done! Plumbing updated & all secure. These gentlemen worked very long hard days, were always polite, maintained the cleanliness of my home and I would highly recommend them They came recommended to me and I would have no hesitation using them again or referring them.
After the disaster with the plumber we hired last year, we were very hesitant to call a for service this week. We called this company due to a blocked line and waited for the technition to arrive, not expecting him to be on time. Not only was he on time, he was extremely professional, knowledgeable and respectful of our home. Dylan was honest and explained the diagnostic process thouroghly. All the work he anticipated would be needed to fix the issues and costs were also discussed before he started. There were no surprise cost increases or hidden fees and he sincerely cared about representing the company with integrity. Some of the best customer service we have experieced! We will definatly call the Gentleman Plumbers again and ask for Dylan.
Exceptional service and commitment to the customer's needs.
My tenant discovered a small leak on a Saturday evening. By 9 pm I not only had the leak diagnosed and repaired, I had complimentary inspection of the rest of the plumbing, which highlighted a few things to fix in the future. Ryan called me before proceeding with repairs, and followed up when the job was done. He was very professional. I would highly recommend Gentlemen Plumbers of Edmonton.
Jesse did both an annual plumbing and furnace Inspection. He was very thorough and went over everything in detail with me. Jesse was very courteous and answered my questions most satis- factorily. He gets a 5 star rating! I ;have always been pleased with the work of The Gentlemen Plumbers.
Courteous and very professional! Very satisfied with Ryan which did a great job!
Terrific! Called about 11:30 am about a leak in the basement and Ryan was dispatched and arrived by 1:30 pm. He was quick to find the problem (a corroded pipe) and had it fixed within a couple of hours. He did an excellent job of cleaning up and was really professional. I will definitely be calling them back when I plan to rough in a bathroom down there. The free house inspection after was a nice touch! The Gentlemen Plumbers... that is an accurate name.
Once again, timely and efficient work. Thanks, Jesse! New toilet installed, and a few faucets had aerators replaced. Sooo polite and clean! Straight talk on pricing. Excellent service!
We have a boiler and old radiators in our house instead of forced air heat. When our system was having problems, other companies sent people who didn't have the knowledge or motivation to tackle the problem properly. Our heat failed in November so we called these guys. The receptionist was extremely positive and was able to work their scheduling system to see us on a Sunday night on a long weekend. She was patient, understanding, professional, and just straight up pleasant. Were I to freeze to death in real life, this is who I would call to make me feel better. I talked to Jeff on the phone and he made sure that he had a good handle on our problem. He was honest about boilers being more challenging to diagnose and repair, and he was also professional and patient when hearing out my concerns. The people who came to our home were Dan and Kyle. These guys approached the problem with the methodical determination that defines proper Albertans. They were upfront about what they were going to do, how that would help them diagnose and solve the problem, and how long it was going to take. There were a lot of old parts in our system, but they made sure to get everything done properly. Even with our annoying cat occasionally waltzing in to ask for attention, they were always polite and professional. Bottom line, these guys and this company answered the bell and got the job done right.
I called the Gentlemen Plumbers because I had a badly dripping tap in my bathtub. They sent along Ryan Park, and after looking at the age of the tap he thought my best solution was to replace it. He was fast and efficient and cleaned up after himself. I am super happy with the new taps, they are easy to use and my constant drip is gone! Would highly recommend, and will call The Gentlemen Plumbers for all my future plumbing needs.
Very professional at a reasonable price. Ryan, technician, promptly diagnosed and fixed a problem I was having with garage heater. I highly recommend The Gentlemen Plumbers.
Wayne arrived when he said he would, was very friendly and knowledgeable, fixed the problem efficiently, and didn't make a mess. My sink drains again and that's exactly what I was looking for! The only thing I thought was odd was that the dispatch and travel fee was not bundled into the cost when I chose to move forward with the work. I have no issue paying to have someone come out, if I had chosen not to do the job then of course a technician's time is valuable. I assumed that choosing to complete the repair would mean that cost would be absorbed, but that wasn't the case. That was my own assumption though and in no way reflective of the great service and work performed, so I still say 5 stars and would certainly use the company again if needed :)
Jesse came and dealt with a difficult backup problem in my basement. He was professional and very informative and dealt with what turned out to be a multifaceted problem.
We have used Gentlemen Plumbers for almost two years and each time have found them very professional, maintaining a very clean, organized work area. This time was no exception and in fact, we got two technicians for the price of one - Walter and his trainee Dylan. They quickly discovered the source of the problem, provided us with two options, repair or replace. We opted for replace as the toilet was over 20 years old. They had a suitable replacement in their van and within 40 minutes Dylan had removed and reinstalled the new toilet and tided up. At the same time Walter completed our annual plumbing inspection and found everything to be in great operating order. He did suggest I remove the quick connects from the outside taps and even volunteered to go out in the snow and take them off for me! Gentlemen Plumbers provide a great, cost effective service with great people doing the job.
I've been using this company for hvac and plumbing problems for almost ten years and have been totally satisfied with them. Their people are competent, personable, and conscientious. I have never had a problem with the work they have done. Their prices are reasonable and their customer loyalty program is one of the few I have ever signed up for. I have never regretted that decision - it has literally paid for itself in two years with this older house. I also like that they seem to try to send the same person, Ryan in my case, so that there is continuity in addressing the issues that older houses have. He redid the plumbing under my kitchen sink today because it had been backing up and getting worse over the years, but before we did anything, he did a total walk through of what might be causing the problem and made sensible recommendations on an incremental approach to a solution. Sink is working just fine now with incremental step one!
Expensive, but Kale and Caleb were very professionals and personable. Very nice guys!
The Gentlemen Plumbers save marriages! Wayne and Brakkas were friendly and provided excellent service. They answered our questions and offered an easy to execute plan to improve the life of our plumbing. We have used this service in the past and will recommend them to our fiends and family.
The technicians were extremely friendly and we joked around the entire time they were here. They were extremely knowledgeable and knew what they were talking about. I love that, as part of their service, they do a complementary inspection of the entire house! I knew there were so many issues to be fixed, so it was great to have a professional confirm that, so we can get going on fixing up the house. According to me, they are much more reasonably priced than other plumbing services we have used in the past. We will definitely be using their services for all our plumbing and heating needs in the future. I would highly recommend them to everyone!
Always prompt, efficient service!! Makes dealing with a rental property much easier—the trustworthy, knowledgable staff (from office to field), are always understanding and accommodating! Jesse has been super helpful and is always willing to go above and beyond, to deliver the best service possible! Highly recommend! 👌🏻
Scott and his partner were fantastic in replacing our garburator. They provided efficient, professional and friendly service. They were very informative & provided us with lots of helpful information regarding the plumbing in our home. We highly recommend The Gentlemen Plumbers for any plumbing needs.
Jesse Arrived on time, discussed options and pricing beforehand and completed the work to a high standard.
I called the Gentlemen Plumbers to have my furnace cleaned and a leak fixed in my kitchen tap. Wayne and Brakkas showed up on time, checked out the situation and gave me a quote. They were both very patient with my dog and cat who wouldn't leave them alone. Brakkas cleaned the furnace while wayne got my kitchen sink back in working order. Overall, I'm very satisfied with the work they did and felt very comfortable having them over. Will call again should I need more work done.
Thank you for the speedy service. I was pleasantly surprised to have someone come out the same day. Jesse was very professional. I will definitely be calling again next time I need help. Thanks again
I am a repeat customer because the first time was great. And now the second time was great too.
Adam Carnell was the service technician rather than the Adam pictured on the website. He was very professional, courteous and thorough. He went out for additional parts on a very snowy day. I recommend Adam and appreciate his efforts in completing the plumbing repairs for my house.
Scott arrived on time, was extremely polite and respectful. He was very knowledgeable and was quick to identify the source of the problem and deploy the most economical and robust solution. Overall, the service was excellent and well worth the money.
Tried to fix my OLD toilet (at least 25 years old) - BIG mistake!. Float didn't shut off and shutoff valve started to leak when I tried to close it. Bought 3 different replacement parts and got to work. After three hours of frustration, hurting knees and bruised elbow because of the extremely tight space it was still leaking. Called Gentlemen Plumbers and was told would send someone in about four hours. Well, the plumber arrived within one hour. Walter Ahlisch inspected and gave me pricing to fix toilet but also pointed out that other problems may crop up due to age of appliance. My wife and I had already discussed that we want a replacement, and that is what we decided to do. Walter drove to a wholesaler and then installed it including a new supply valve. Work was done very quickly and efficiently. Everything was cleaned up and the old stuff removed. Walter was professional and pleasant to me and my wife. We've already recommended him to a friend who has a similar problem. Peter
Unfortunately we have had plumbing problems throughout the years. Fortunately we contacted “Action Augers” (AKA The Gentlemen Plumbers) the first time and have never regretted a single service call. The problem was taken care of promptly and always with an explanation as to why things went wrong. Even though we knew that your company is professional and thorough, we were unprepared for the extent of your commitment to provide the best possible advice and assistance. When it came time to replacing our 20 year old furnace it was obvious that your company would be the one to do it. Your crew arrived at 9 AM and did not leave until after 6 PM. That is not to say that they were layabouts, it is to say that they were exact and precise. We most definitely appreciated their attention to detail, even using mats to cover our floors from the front door to the basement and wearing booties over their shoes. They treated our home as if it were the Taj Mahal. Special thanks to Don S., Andrew, Ryan P., and Nick S. Amazing crew and an amazing company.
I needed to get three sinks hooked up and I contacted The Gentlemen Plumbers to do the job. Pros: 1. Brian, the plumber dispatched to my place, did an excellent job. He made sure the job was done right and didn't leave until he was sure we were satisfied with the work. 2. Brian also did a general inspection of the house for no extra charge and shared his knowledge/findings on several items such as the sump pump and drainage system. Cons: 1. When I called to set up the job I was unable to get an estimate on the approximate cost of the job. They also charge a dispatch fee, even if no work is done. So basically, if you want an estimate you have to pay $70 for it. I'm told this is common in this industry, however, I still don't like starting a job without knowing approximately how much it will cost. 2. The work cost more than I expected. Again, this wouldn't have been a problem if I had been able to obtain an approximate estimate up front. I understand that an estimate given over the phone may not be accurate, but at least that gives a ball-park figure to work with.
Frequently asked questions
How does Expert Plumbers communicate with customers during service?
Expert Plumbers provides clear communication from start to finish, including notifications via text or email about arrival times and updates during the job.
What can I expect regarding professionalism and conduct of the plumbers?
Plumbers are described as polite, professional, knowledgeable, and courteous, often explaining work details and maintenance tips clearly to customers.
How does Expert Plumbers handle emergency or urgent plumbing situations?
They respond promptly to emergencies, sometimes adjusting schedules to accommodate urgent calls, and complete repairs efficiently while keeping customers informed.