Jesse Bacon and his team did a wonderful job on the install. Very pleasant group of people. Thank you Erik Jonsgaard for educating and setting me up with solar!
BUSINESS REVIEWS
EMPWR Solar
1007 Johnnie Dodds Blvd, Mount Pleasant, SC, 29464, United States
Write a reviewAbout EMPWR Solar
EMPWR Solar shines in the renewable energy industry, offering top-tier solar solutions that blend affordability with high-quality service. Praised for their professionalism and punctuality, EMPWR Solar has garnered a reputation for their responsive and value-driven approach. Customers rave about the seamless experience, from the knowledgeable sales team, exemplified by individuals like Robby and Jason, to the efficient installation crews who ensure a clean and thorough job. With a commitment to customer satisfaction, EMPWR Solar not only delivers exceptional solar systems but also provides quick and reliable support for any post-installation concerns. Their dedication to making solar accessible and enjoyable has led to significant savings for clients, solidifying EMPWR Solar as a trusted partner in the transition to sustainable energy.
Customer reviews
Showing 51–100 of 103 published reviews.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value The installation crew was amazing, very knowledgeable, friendly, and did high quality work. Everyone at EMPWR Solar is very helpful, especially Amanda who kept us informed throughout the whole process.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Positive: Professionalism, Quality, Value My experience with EMPWR has been smooth from my first conversation with my project manager, Ruslan, to the installation. I was hesitant about getting solar panels for my home, but Ruslan was not pushy and respected my time, so I gave him a chance. Once we talked and ran some numbers, I made my decision and EMPWR has taken care of the rest! I really didn't have to do anything throughout the process, and they kept me updated with the progress as things went along. The installation was quick, and the workers took the time and care to respect my property and work neatly. I would highly recommend EMPWR.
Positive: Professionalism, Punctuality, Quality, Responsiveness
Positive: Professionalism
After meeting with multiple solar companies, I decided to go with Empwr. Taylor has been extremely helpful from the start and continued to stay on top of things throughout the entire process!
EMPWR Solar has done a great job taking us through the process of making the switch to solar. They have overseen the process every step of the way. We started with Mike Larosa from Second Sunrise who was awesome and worked with us patiently to get a plan that was economically efficient and that our HOA would finally approve. Amanda stepped in to be sure every step was implemented correctly to get us through all approvals taking care of the details. The installation crew was extremely conscientious, thorough and efficient! We highly recommend working with EMPWR Solar.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value My wife and I have been interested in getting a solar system for many years. We had a representative from EMPWR solar come to the house and explain everything to us. All of the people that we have interacted with at EMPWR have been so professional, considerate and understanding. Never once, did they put ANY pressure on us. We learned that different utility companies handle things differently. Some give you a check once a year for the power that you sent to the grid. Some give you credit on your bill. It turned out that our utility company did not give us as much credit as others. So, even though we were making plenty of energy with our panels, we weren’t getting as much benefit because of them. We got a battery backup system. Which changed everything! Now, when the sun goes down we are using our battery instead of utility company! We also have power when the electricity is down from the grid. Wow, has this been exciting!
Positive: Professionalism, Responsiveness Excellent communication. Friendly and professional. Happy to answer questions. Install crew was great!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Amanda Barton has been a great liason for us. Very professional, patient and kind. Any questions we had she answered immediately. Thank you so much Amanda. 💓
Cam and the team did a great job with installing our panels. Very organized and clean job. Cam explained the next steps for the inspection phase. We are one step closer to solar energy. Thanks EMPWR!
Positive: Professionalism, Quality
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Amanda is phenomenal when it comes to updates and reaching out to the customer,I was informed by her for every step to follow.All Empower employee’s are great and did a great job with my system. I would definitely recommend this company and these great people to do business with.
They were very helpful every step of the way. I could always reach someone on the phone or email to answer all my question.
Positive: Professionalism, Quality
Positive: Professionalism, Punctuality, Quality, Responsiveness This far every promise has been fulfilled!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value To whom this may concern I want to thank Cam Dain and his crew for a great job installing my system they where very respectful and worked as a team very professional work my house looks great,I would refer Cam to any customer.Thanks for your business
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
It was an absolute delight to work with everybody. The installers were professional, hardworking and very knowledgeable. The crew lead was just amazing in his ability to figure out the electrical layout of our home. Hector is definably a Pro in what he is doing. After 9 hours of hard work the crew still maticiosly cleaned up after themselves. The panels violent in nicely with our roof. Our solar embassador Madison kept us in the loop every step of the process and was always helpful. Chad, our Coordinator was absolutely amazing. Definitely recommend
Positive: Professionalism, Punctuality, Quality
Positive: Quality
Positive: Professionalism, Responsiveness From the moment I signed up i was told I would be contacted by Amanda from the office. Amanda Barton is EMPWR Solar Customer Ambassador and HOA specialist. She is awesome. I was never in doubt or feared as to what would come next. Amanda kept me well informed with the process, would tell me step by step what to expect and what came next. Amanda answered all my questions and if she wasn't able to right away she would get back to me within the same day. The installation was quick. Same day. The installer that arrived was very professional and courteous. When he left you never knew he was there since he cleaned up after himself. He explained the system and what would come next reference the inspection. I don't know how other Solar companies do their job but these guys did great and I would highly recommend them.
Positive: Professionalism, Quality, Responsiveness, Value Install team was lead by Cam who made sure we were kept informed of progress and issues. His team was respectful of our property and ourselves. I also want to thank the sales team for attention to our progress . Overall rating of project start to completion was 9 out of 10
Positive: Professionalism, Quality, Responsiveness Really happy with this company and the process of getting solar panels installed. The sales rep was great and their process of explaining the system/cost/etc was informative but not pushy. Once I decided to go fwd, Amanda was in constant communication about permits, etc. It was painless from my end which is what I wanted as a busy working parent. The installation team was wonderful - professional and took great care in the project/cleanup.
Positive: Professionalism, Quality, Responsiveness, Value
Positive: Professionalism, Punctuality
Positive: Professionalism, Punctuality
Positive: Professionalism, Punctuality, Quality
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Company offered great prices, was extremely responsive to any issues and when a delay arose, compensated us accordingly for the time. Install was fast and professional.
My customer ambassador provides me with all the updates I need by phone or email, and keeps me in the loop of what is happening then lets me know the next steps.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Positive: Professionalism, Punctuality, Quality
Positive: Professionalism, Quality Everything was handled really well with our solar install, and they did a great job of keeping us informed and handling everything well and professionally.
Great experience! We were pretty skeptical when we started this project. However, our initial contact with Dillon Long really turned our opinion around. The project was completed and our house looks great. Just a great experience!!!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
My husband and I have talked about going solar for years. We are well traveled and see the world participating to make conscious decisions to help the environment. We took an audience with Empwr Solar company to hear them out and educated ourselves on the benefits of going GREEN. Empwr solar walked us through the process, answered EVERY question that we presented them with and offered us a deal that was competitive to other solar companies. Very professional from the sales lady Virginia T. who is knowledgeable on all things solar, to the Amazing Amanda who corresponded with me every step of the way letting me know what to expect before, during and post installation. The team that came to my home on installation day was ahead of time ,very professional and communicated the process and follow up. I'm very happy with my solar panels and excited to contribute towards obtaining a greener universe. Get on board folks, call Empwr solar . It was a good decision for me
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value EMPWR is a top notch organization. Our initial meetings and conversations with our sales rep Josh were very informative. He was able to provide us with all the tools we needed to make an informed decision to "Go Solar" on our newly purchased home. EMPWR guided us through everything from securing financing, gaining HOA and municipality approvals to a very smooth installation. The installation team was professional and installed our 24 panel system in less than a day. 10/10 would recommend EMPWR if you are looking to make the jump to solar energy for your home or business.
Positive: Professionalism, Quality, Responsiveness EMPWR Solar was helpful, fast, and exceeded my expectations. Would recommend!
Positive: Professionalism, Quality, Responsiveness, Value. Would highly recommend the folks at EMPWR. We're actually lucky we decided to sit down with them after almost signing up with another solar company. We ended up with a larger system and better warranties for almost $5k less than what the other company had presented us. Our sales rep was very informative and we had lots of communication throughout the process. Would definitely do it again!
Positive: Quality, Responsiveness, Value Best of the solar quotes we received from local companies in terms of both pricing and plans. Very nice to work with and speedy service to boot!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value I’ve had my solar system for almost 2 years now and I love it. I only had a few small problems with it early in but they came out very quickly and fixed the issue. I have absolutely no complaints and would highly recommend Empower for any solar needs
Super excited to see our first power bill drop all the way to $14. We had a great experience with our sales person (Jason) after already meeting with another solar company. Panels look great and everything went pretty seamless. Took 2 extra weeks to get installed because of some weather delays, but EMPWR kept us in the loop throughout the process. Would definitely recommend!
big thanks to Robby Edge and the folks at Empwr solar for getting me up and generating power so quickly! I Highly recommend them!
Really want to thank Robby and the whole crew at EMPWR for helping me finally be able to go solar! What an amazing feeling it is!
Robby Edge helped me go solar. He came over and sat down with me and explained everything I needed to know. Answered all of my questions and got me up and running! I’m so thankful for his help! I made 5800 kWh excess between 2019 and today!!!
Cost and Customer Service are exceptional. Hats off to Hunter my sales representative for taking the lead from start to finish and in between. Whenever I had a question, Hunter was readily available and willing to go that extra mile if needed. The engineers were spot on with making sure the proper paperwork was filled out and submitted to the power company. The installation team did an excellent job. They were professional and personable, taking time to answer all my questions and they left their work areas clean. If you decide to go solar go EMPWR.
Frequently asked questions
How does EMPWR Solar keep customers informed during the installation process?
EMPWR Solar provides regular updates via phone or email throughout the entire process, including scheduling, permits, inspections, and next steps to keep customers well informed.
What can I expect from the installation team when they arrive at my property?
The installation team is professional, efficient, respectful of your property, and cleans up thoroughly after the work is completed. They also explain the system and answer any questions you may have.
How does EMPWR Solar handle customer questions and communication?
Representatives and customer ambassadors are knowledgeable, responsive, and easy to reach by phone or email, providing clear explanations and timely answers to all customer questions.