GoogleRepresentatives that I’ve delt with have been very professional and informative.
BUSINESS REVIEWS
EMPWR Solar
1007 Johnnie Dodds Blvd, Mount Pleasant, SC, 29464, United States
Write a reviewAbout EMPWR Solar
EMPWR Solar shines in the renewable energy industry, offering top-tier solar solutions that blend affordability with high-quality service. Praised for their professionalism and punctuality, EMPWR Solar has garnered a reputation for their responsive and value-driven approach. Customers rave about the seamless experience, from the knowledgeable sales team, exemplified by individuals like Robby and Jason, to the efficient installation crews who ensure a clean and thorough job. With a commitment to customer satisfaction, EMPWR Solar not only delivers exceptional solar systems but also provides quick and reliable support for any post-installation concerns. Their dedication to making solar accessible and enjoyable has led to significant savings for clients, solidifying EMPWR Solar as a trusted partner in the transition to sustainable energy.
Customer reviews
Showing 1–50 of 103 published reviews.
GoogleGoogleVery nice and knowledgeable staff and easy to reach when questions come about
GoogleEMPWR Solar has been great from the the first salesman to the final installation. Everyone has been great and almost a year into it I have no regrets or complaints. It has really cut my Duke power bill way down and it is nice to be using solar power. This is a company that cares about what they are doing and the people they deal with.
GoogleThey were very respectful. The work was done efficiently. Great company. Highly recommended.
GoogleI recently had the pleasure of working with Chris Eklund and I must say, it was a truly outstanding experience. From the very beginning, he was incredibly knowledgeable and professional, guiding me through the entire process smoothly. He took the time to understand my specific needs and tailored a solar system that exceeded all expectations. Not only was he well-versed in the technical aspects of solar systems, but he also had an impressive ability to explain everything in a clear and understandable manner. All my questions were answered promptly and thoroughly, leaving no room for confusion. What truly stood out was his commitment to customer satisfaction. He worked tirelessly to ensure that every aspect of the installation was carried out flawlessly, keeping me updated throughout the entire process. The professionalism and attention to detail displayed by Chris were truly commendable. If you are looking for a solar system sales representative who is not only knowledgeable but also dedicated to providing exceptional customer service, Chris is the one to go to. Trust me, you won't be disappointed."
GoogleEmpwr Solar installed our panels and Hector’s crew was excellent. They were very efficient, polite, and respectful of our whole property. It was a pleasure to have them do the installation. Additionally, I’d like to add that the whole experience with Empwr was exceptional. We were kept informed during the entire process by Lou and others as each step progressed. That was so helpful. I highly appreciate their work and recommend Empwr without reservation. Thanks you all, Janet Saunders
GoogleObviously, one does not install solar paneling on a continuous basis. and therefore, there are great expectations and many unknown, or rather uncertainties. Once the dates and time for the delivery and the start of the installation were established, the process unfolded as planned and in accordance with the team's defined plans. I think the most important points for me were a) efficiency with which the team worked. No doubt they knew their trade well; b) constant instructions and communication as the work progressed; c) continuous reassurance that anything damaged or broken would be repaired or replaced. We saw this guarantee in real-time, and the polite assurance that the team members displayed all the while making good on their word. Forrest and Tyson ensured that we were completed satisfied with the work and addressed each of our questions had been answered. Forrest even anticipated some of my questions and managed to highlight the pertinent areas within the "Owner's Manual" to simplify our understanding of the solar paneling, grid, battery and home-use functions. He even explained the next steps before our getting the Permission to Operate. All-in-all, I was very pleased with the installation's proceedings as handled by this team. I'd highly recommend their work for future customers. Thanks for allowing my input!
GoogleEMPWR was a pleasure to work with and I couldn’t be happier with the work performed!
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value I was pleasantly surprised of the process from beginning to end. The updates, reminders and the installations. The workers were very professionalism, they worked all day and with such care. If any was of concern, someone was able to put my fears at ease. The solar panels were thin and better looking than I remembered. I love it and the ability to use natural resources is amazing. I’m looking forward to years of service and relationship with EMPWR Solar.
GooglePositive: Professionalism Everyone from the sales person to the installers and my representative have been extremely professional and knowledgeable and have been very understanding of my work schedule to make sure they are able to accommodate my time restrictions.
GooglePositive: Professionalism, Punctuality Everyone was very nice. They cleaned up everything very well.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Highly recommend. Amber was awesome. She was professional, friendly, courteous, helpful, and most importantly honest. She looked after my best interest and helped me select the solar system that would most benefit my household and requirements. She listened to all of my concerns, answered all of my questions, and made me feel valued. I could not have asked for anyone better as a solar consultant.
GooglePositive: Professionalism, Punctuality, Responsiveness We just had our solar panels installed by EMPWR Solar and it was an excellent experience. The sales process was super easy (no high pressure pitching at all) and Julie was great to work with. It did take a couple of months from when we signed the paperwork until install, but it was the end of the year and a lot of things delay. The installers that actually put the panels on the roof were some of the nicest, most courteous people who’ve worked at our house. They were very patient with our dogs, asked permission to leave materials overnight and stacked them neatly, and cleaned up everything! Can’t speak highly enough of them.
GooglePositive: Professionalism, Quality Excellent service end to end on my project. Very knowledgable about the process and walked me through every step. The install crew is not a third party, and did an amazing job. I couldn't be happier.
GooglePositive: Professionalism
GooglePositive: Professionalism, Punctuality, Value They showed up when they said they would and the installation was quick and professional. The technicians explained everything thoroughly and answered all our questions satisfactorily. We are looking forward to lower power bills and helping the environment. Thank you EMPWR!
GooglePositive: Professionalism, Quality Installation team very professional and explained changes required to the layout plan. Cleaned up my driveway and yard of all installation debris. Great job!
GooglePositive: Professionalism, Quality, Value EMPWR Solar is a quality Solar business from the Sales Dept with Dan T. to the Project Coordinator Courtney and the installation team lead by Forest. This was a three day project install of 44-panels that had a few challenges, but consulting with homeowner to resolve any issues, plus going above and beyond. Evan after the installation there is follow up coordination through inspections and utility updates
GoogleTerrence and his team came out.They were professional,very friendly and knowledgeable about the company and panels. Not sure how the system works yet waiting on final inspection. Can't wait to see how much my power bill decrease.
GooglePositive: Professionalism I would like to thank Lou sands and the empwr Solar team for the great job they have done in getting our Solar panel installed in a timely manner. Lou was very professional and helpful throughout the entire process up to now as we get closer to finishing our Solar process. Lou kept us informed throughout the process and that is what my husband and I appreciate the most. We will definitely recommend to anyone we know planning to go Solar. Once again, thank you.
GooglePositive: Professionalism, Punctuality, Responsiveness The company consistently did what they said and took care of all the details to get my project done.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Great experience! Everyone I have encountered has been friendly and knowledgeable from the initial conversation to install. Highly recommend!
GoogleSo excited for this! Everyone at EMPWR is very professional & friendly. Install crew did a clean professional job. Now to harness the sun for all our power needs!!
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value Austin Imbleau was extremely responsive and active throughout the project. I was dreading finding someone to install some solar panels, but Austin honestly made the whole process a walk in the park and would highly recommend this service.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value I couldn’t be more please with EMPWR Solar. From Allen providing a great presentation to better understand solar. To our customer representative Lou providing frequent updates and keeping us in the loop of what’s going on. To the crew that installed the panels. We have a few things left in the process to wrap it up but I have no doubt that their professionalism, responsiveness and customer service will not diminish.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness From Clay our salesman, Courtney our contact with EMPWR Solar, and Hector and his installation crew this is one of the best companies with whom I have ever dealt. The sales team knew their stuff and answered all my questions (and I'm picky), not only that, Clay continued his involvement with our project long after the sale. Courtney kept me up to date with weekly contact to let me know where we were with getting all the permissions (EMPWR Solar took care of everything, even dealing with the HOA!). Hector and his install team treated my home like it was their own. My property was so clean after the installation I was amazed. Neighbors told me that other solar projects took days to complete, this job was done in one day! The power company guy, who came to reprogram the meter, told me he was impressed with EMPWR Solar and the work they do. This is the seventh home my wife and I owned. I've dealt with lots of contractors and did a lot of work myself on homes I've owned, and I can tell you I have been impressed with this company like no other I've ever done business. They installed on Tuesday and on Thursday my home is running on solar. I will update this review once we get an idea how much money we are saving. Thanks EMPWR Solar, and give Clay, Courtney, and Hector a raise, they make you look good!
GoogleOur customer ambassador, Faith, keeps us informed every step of the way. She and her team exceeds expectation. Grateful for choosing this company to work with. The solar panel install team was professional and completed an awesome job. They communicated with us throughout the entire process.
GoogleI started this process with Allen Sparks, and I have been thoroughly impressed with both his professionalism and customer service. My installers were top notch and very helpful when I had any questions. Truly a great company to work with. I look forward to many years of service with my new solar power system.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness I worked with Allen who was very helpful in explaining every process for getting solar installed. EMPWR worked with the electric company and HOA to get all the paperwork done. When the crew came out to install, everything went very smooth. -- Update: All of the work has been done, inspections cleared, energy company has turned on service. EMPWR was fantastic to work with and for those looking to get solar installed, I would highly recommend you check them out.
GooglePositive: Professionalism
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value
GoogleThis is a great company and the installers were professional and knew what they were doing. The installers answered all my questions and made the installation seem easy.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value So far everything is as promised
GooglePositive: Professionalism, Quality The team that did my installation, arrived on time, and proceeded to install all in one day. couldn't be happier.
GooglePositive: Professionalism, Punctuality, Responsiveness, Value
GoogleI would recommend Empwr Solar if you're thinking of switching to Solar power. Everyone has been very responsive and helpful in explaining how this is gonna help my energy bills and explained every single step in the process. Can't wait to see the savings!
GoogleRepresentatives maintained constant contact, providing updates of the project from start to finish. Timely installation by courteous professional technicians.
GooglePositive: Professionalism, Punctuality, Responsiveness
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value
GoogleThey did an excellent job. Everyone was very professional and helpful.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value We had been wanting solar panels for a while, but did not want them on the roof of our 200 year old home. After researching several companies that had been used in our old neighborhood, we decided that EMPWR would be the best choice to go with. I reached out and was quickly connected with Jason who came out, surveyed our yard and explained the whole process very thoroughly. Once our structure was built (by an independent contractor), he, Madison and Faith put together the specifics of our project and got started on the permits. Once the city approved, the panels were installed in two days and just over a week later, the inspections were completed and we were up and running. Thanks to Madison and Faith this has hands down been the most worry free project we have attempted. It has only been 2 weeks, so I am still obsessively checking the app at least 3 times a day. I love seeing the negative sign in front of the total kWh from the grid for the day! Our partial bill for this month is $300 lower than our last full month on the grid. I can't wait to see what an all solar bill will look like! Thank you so much to the entire EMPWR team for ensuring that from start to finish every question was answered and every worry was allayed.
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness Great crew, got my solar arrays up on a steep tin roof very high up with no fuss. From the phone and email coordination to the installation, empwr solar is living up to its word. Thanks
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value We had solar panels installed on our two story home. Joe, the rep who sold them, was very professional and made sure we understood everything. Madison kept us in the loop of everything going on. The guys who did the install were very quick and knew exactly what they were doing. Everyone was very polite. Compared to other companies we talked to this company was definitely the best hands down. If I had anything to say negative it would be that communication between the staff could be better to help the customer. Otherwise they are great!
GooglePositive: Professionalism
GooglePositive: Professionalism, Quality, Responsiveness
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value From the moment I inquired about solar panels to them being installed EMPWR Solar has been transparent and walked me through the process completely. Amanda has and continues to do a fantastic job! If you are in the market for solar panels and are unsure about who to go with, my vote goes to EMPWR Solar.
GooglePositive: Professionalism, Quality, Value
GooglePositive: Professionalism, Punctuality, Quality, Responsiveness, Value They were on time, and had everything installed in under 3 hours.
GoogleVery happy with the professionalism of both Taylor, Matt and his team. The install with went great with zero issues and the panels look fantastic up there. Can’t wait for them to get turned on and start saving money.
Additional Google reviews
These stored four- and five-star Google reviews supplement the request history above. They may overlap with that history and are not added to its total.
GoogleMy family recently decided to get Solar installed along with a Whole Home Battery. Such a great product so far! Clay Copeland has been awesome throughout the process with details of my purchase. Lou Sands is completely amazing with constant communication throughout the entire process!! She has kept me up to date with schedule, product information, and even assisted me with an issue I thought I had with the power company. She is always there with a sweet attitude and a willingness to provide me with the best care possible!! Thank you to the entire Team!!
GoogleCourtney Kress has done an outstanding job with Mike and myself (Rose) Johnson upon completion of our Solar Panels Installation. From the front office to the guys doing the installation Mike and I are both pleased. We would highly recommend Empwr Solar Company.
Frequently asked questions
How does EMPWR Solar keep customers informed during the installation process?
EMPWR Solar provides regular updates via phone or email throughout the entire process, including scheduling, permits, inspections, and next steps to keep customers well informed.
What can I expect from the installation team when they arrive at my property?
The installation team is professional, efficient, respectful of your property, and cleans up thoroughly after the work is completed. They also explain the system and answer any questions you may have.
How does EMPWR Solar handle customer questions and communication?
Representatives and customer ambassadors are knowledgeable, responsive, and easy to reach by phone or email, providing clear explanations and timely answers to all customer questions.