E-vergent, located in Franksville, is a beacon of connectivity for residents seeking top-notch internet services. With a reputation for professionalism and quality, they offer seamless experiences, even in rural areas where options were once limited. Customers rave about their ability to stream and browse simultaneously without interruption, thanks to E-vergent's reliable and efficient service. The premium packages live up to expectations, ensuring not a single outage disrupts the digital flow. Installation is praised for being painless, with technicians like Dan and Andrew receiving accolades for their expertise and customer care. E-vergent's commitment to excellence is evident in their responsive follow-ups, ensuring satisfaction. This company comes highly recommended for anyone looking to upgrade their internet experience with speed and reliability.
Showing 51–100 of 140 published reviews.
GoogleGreat service and professional installation. The technician, Jermey, worked quickly and was very helpful answering questions and installing the equipment to our preferences. Thanks to Mike for the excellent customer service from the office and to Jeremy for the instal.
GoogleJeremy installed my new service lines. He was courteous and professional. Took time to answer all my questions.I am very pleased with E-Vergent !
GoogleMike was outstanding with the office support and Jeremy was outstanding in the field. Hooking and setting up the service. Highly recommend.
GoogleSwift, solid installation and service. I’m very pleased.
GoogleSwift, solid installation and service. I’m very pleased.
GoogleI just got E-vergent installed in my house and I couldn't be more satisfied. Jeremy and his helper were very professional and installed my service fast and answered all my questions. I ordered the 100m/100m speed and each speed test I do have the speed at 90m-97m. It's fast! Great job E-vergent!!!
GoogleGreat communication ~ installation without issues ~ knowledgeable technician ~
GoogleInstaler did not leave house messy.Internet working fine no problems connecting equipment.Plesant to work with.
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FacebookWe recently moved out of the city & discovered Spectrum doesn’t service our new area. We were referred to E-vergent by the previous homeowner. Set up was easy and we haven’t had any issues with the service. We’re a household of 7 so we went with the ultimate package. It’s currently meeting all of our internet / streaming needs. We have better service with E-vergent than we did with Spectrum!!! Definitely recommend
GoogleEverything was explained well,any questions we had were answered.
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GoogleGood customer service
GoogleThe service was truly exceptional. Very knowledgeable, helpful and thorough. I highly recommend this provider.
GoogleRecently got my home internet install by Chris. He did a great job installing everything, and it looks great. He was able to answer all of my questions.
FacebookThe process was super easy and they responded quickly. The service works very well at my location being out in the middle of nowhere.
GoogleI had Christoper as my service tech setting up my internet today and he did a fantastic job! Mike was my sales man and he made the whole process easy! Very grateful for them and the internet is working great!
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GoogleOcho..installed my internet was very friendly .knowledgeable. and did a great job...thanks..
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GoogleIt was very good 👍
GoogleGood job, Dan S.went extra mile to make sure things were working.
GoogleI am a new customer but have been very pleased with the customer service and now my high speed fiber optic internet!
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GoogleExcellent customer service! Install technician was friendly, knowledable and efficient! Very happy with the speed and service. Thank you!
GoogleE-vergent did an awesome job . The guy was quick and did a great job. Thank you. 😊
GoogleSo far the installation is good. The installer took the time to discuss alternatives and worked with us to achieve our desired configuration. The cable isn’t buried yet so I can’t comment on that aspect yet.
GoogleFinally have great internet. Dan the installer did a great job.
Facebookinstaller was knowledgeable & friendly. He did a great job. Internet is way faster already
GoogleWe had Dan as our technician he was very polite avery efficient getting his job done fast. We are very satisfied with the service provided today. 1/27/23
GoogleDan did an incredible job! Very kind and efficient. Thanks Evergent!
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Facebookthe guy told us everything he was going to do. He was polite! It did not take very long! perfect directions on how to set our passwords.
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GoogleOur service tech ( Dan ) was professional in every manner. The office staff was prompt and courteous to my needs. Glad to have the high speed service in our house.
GoogleThe technicians that did the install were on time, polite, courteous and knowledgeable. They were very efficient as well.
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GoogleGreat internet connection compared to HughesNet. It took time to get connected and still need cable buried otherwise would have had 5 stars
GoogleGreat customer service experience! Prompt, professional installation. Looking forward to the speed and reliability of fiber internet!
GoogleEasy transition
Facebookgreat service and they do what they say. All are friendly and take care of their customers. Go Evergent!
GoogleChris the installer was wonderful, I highly recommend him. Very knowledgeable, professional and pleasant with a great attitude.
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GoogleEveryone from e-vergent that I have had contact with have been professional and answered all my questions. The internet service is far superior to the satellite service it replaced.
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GoogleI live in the country and didn’t have many options for internet providers and our hotspot wasn’t cutting it anymore. My neighbor recommended e-Vergent because they had never had any issues. Only 4 stars because they were like 3 hours late for instillation (I think they forgot to put me on the schedule). Despite that, Ian and Chris and everyone else I talked to were extremely personable and kind and not in a fake professionally-sterile way, genuinely real personable people at e-vergent. Chris was our service tech and he was patient with me when I wanted to change the location of the router three times and finally decided to put it in a difficult spot. He did an excellent job explaining how things worked to me and then to my teenage son when I wasn’t available. I didn’t really care to sign a three-year contract but understand that the company Has to protect themselves from flaky customers. The Internet has been working great ever since and we’ve had no issues. Keep up the realness in customer service ✌🏽
GoogleOur high speed internet was installed without any problems and is working perfectly. The installer was knowledgeable, professional and he was able to answer any questions we had. We are very satisfied!
GoogleThis is an excellent local company for our community. They are making it so our area can have fiberoptic instead of satellite. They have great customer service (especially Ian who answered many of my calls for IT assistance) and were very helpful for install. My home is off the road and one of the engineers came to my property to determine how best to get my home access. We worked together to get a pipe drilled to my home for access. They have been great and I look forward to being one of their customers.
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FacebookAwesome customer service.
Installation is often scheduled promptly, with many customers experiencing next-day or very quick service after initial contact.
Technicians arrive on time, are professional and courteous, answer questions, configure equipment, and ensure cables are neatly installed with minimal disruption.
Customers report fast, stable internet with improved speeds compared to previous providers, suitable for streaming and multiple users, especially in rural areas.