Great experience getting my internet set up. Technician did an awesome job. Ran lines to all the bedrooms for me. No more cords across the floor like the old house.
About e-vergent
E-vergent, located in Franksville, is a beacon of connectivity for residents seeking top-notch internet services. With a reputation for professionalism and quality, they offer seamless experiences, even in rural areas where options were once limited. Customers rave about their ability to stream and browse simultaneously without interruption, thanks to E-vergent's reliable and efficient service. The premium packages live up to expectations, ensuring not a single outage disrupts the digital flow. Installation is praised for being painless, with technicians like Dan and Andrew receiving accolades for their expertise and customer care. E-vergent's commitment to excellence is evident in their responsive follow-ups, ensuring satisfaction. This company comes highly recommended for anyone looking to upgrade their internet experience with speed and reliability.
Customer reviews
Showing 1–50 of 140 published reviews.
Very kind and respectful. Got the job done quick.
Excellent service!!! so far so good :)
Great job fast installation super happy with the service highly recommend them 👍
The technician was terrific to work with. He explained how service is installed, he worked quickly, and made sure we understood the equipment and how to work with it. The cut over from our former service provider to E-vergent was quick and seamless. DEFINITELY RECOMMEND.
Mike & team were thoughtful and thorough throughout the entire process. Service is fast and the price is right. Couldnt recommend e-vergent more!
Wonderful customer service and came out next day for the installation. The tech worked super fast and was very friendly. Very happy with the service!
Great people to deal with. Installers are professional and they know what they’re doing, they took the extra step to put the modem exactly where we asked them to. Speed is great too, not exactly 1gb, but it’s almost there. Great thing about it, almost no latency.
David did a great job of installing my phone
e-vergent arrived on time and installed fiber into the house with great professionalism. We had a few obstacles in the house that had to be worked around, but the installation went well. We were converting to a new style wireless mesh router and the installer stayed with me until the router was configured and working even though that required some extra time after his normal work hours. The system has been up and running for a couple weeks now and it is flawless... 4 times as fast and half the price of the cable internet service that we had for years.
On time, courteous, professional. System works great. Bad snow storm 2 days b4 installation but they made it work even with all the piled up snow. Thanks for going above and beyond.
Very friendly all around!! Quick and easy install I called to change service address and they squeezed me in same day! They truly care about you not the money!! Would recommend to anyone!!
The ease of switching over to e-vergent was great. I work from home, so far I have awesome internet without issue.
I could not be happier with the installation experience and the quality of service
Took a little while to get it installed BUT when the installer came out to install everything it was a great experience.... very efficient and polite..... and couldnt be happier with how fast our internet is now..... very happy over all
I just had e-vergent internet installed and I am thrilled I finally have a high speed internet. I can finally stream! Everyone I have worked with has been very professional and supportive in every way!
Installation was fast and done professionally. The installation tech was friendly and very knowledgably. Very satisfied with e-vergent.
The install was smooth and the speed of the fiber is amazing.
Good customer service and very helpful. The service is great 👍
Install was on time and non-disruptive. Everything was explained well too.
Glad to be back with your service!
They were easy to get ahold of, fast installation and good prices.
Installation was quick and efficient.
Fast and friendly install, great service.
Our installer was great a he answered any questions we had and configured our network so there was nothing we needed to do he also did a great job with the installation of the equipment all cables that were run are not visible on the house
These guys were excellent in their whole operation in my opinion. The technicians did what they said they would; installed everything with no errors; they cleaned up after themselves, and the system operates as advertised. I'm very satisfied.
Chris with e-vergent was a real nice guy arrived on time and got the job done in a clean and timely matter! Would highly recommend
Service was installed last week. So far, we are very pleased with the service! The entire process has been well thought out, moved along at a better-than-expected pace, and every person that I have interacted with to this point has been very kind and friendly. The tech doing the install even brought sandals to change into, as his work boots were very muddy from digging outside. I have been impressed from my first contact, and it continues today. Highly recommend!
It was so easy to switch! Everything was pretty straightforward and simple. Working great.
I contacted E-vegent to install service. Very friendly and knowledgeable. I received my install very quickly. The installer, Jeremy was great. He was polite, friendly, knowledgeable and did a great job with no mess. Highly recommended! Thank you, Scott Cleven
Very smooth process, and our internet was much better.
From sales to installation, a pleasure to work with. Honest, up front, no gimmick pricing, and best of all, so far excellent WiFi and streaming with the internet. Thank you Evergent! Very polite and easy to talk to as well! Agree with Mark Delong. Hard workers and want to give you a quality product and make sure you are satisfied! Good old fashion caring people!
Quick installat
Very responsive. Called to inquire and they were out the next day! Install went smooth and we're very satisfied
I'm a returning customer to emergent, that in of itself should be say a lot. it's always been reliable regardless of weather, never had "software issues". I was happy to hear they were the internet provider at my new house.
Good customer service.
The installer did an excellent job. He even stayed to help fight the grass fire that started by high winds tipping a tree into the power lines as he was finishing up! The speed and stability of the service is far better than anything I've had in the 16 years I've lived here.
Great experience. Sales team very friendly and helpful. Tech showed up next day for installation and was super friendly and knowledgeable. Would highly recommend! Thanks!!
Great service and fast support
The installer was on time, prompt in his service, and good at explaining everything. He was polite and made sure everything worked. Very, very pleased with him and e-vergent.
So refreshing to deal with a company that has people who care, aren't working off of scripts to help solve your issues, and are so likable! Great job E-vergent getting fast and reliable internet out in to the sticks!! I'm glad I could come back to such a wonderful company.
Additional Google reviews
These stored four- and five-star Google reviews supplement the request history above. They may overlap with that history and are not added to its total.
So refreshing to deal with a company that has people who care, aren't working off of scripts to help solve your issues, and are so likable! Great job E-vergent getting fast and reliable internet out in to the sticks!! I'm glad I could come back to such a wonderful company.
Great service and professional installation. The technician, Jermey, worked quickly and was very helpful answering questions and installing the equipment to our preferences. Thanks to Mike for the excellent customer service from the office and to Jeremy for the instal.
Jeremy installed my new service lines. He was courteous and professional. Took time to answer all my questions.I am very pleased with E-Vergent !
Mike was outstanding with the office support and Jeremy was outstanding in the field. Hooking and setting up the service. Highly recommend.
Frequently asked questions
How quickly can I expect installation after contacting e-vergent?
Installation is often scheduled promptly, with many customers experiencing next-day or very quick service after initial contact.
What should I expect during the installation process?
Technicians arrive on time, are professional and courteous, answer questions, configure equipment, and ensure cables are neatly installed with minimal disruption.
How reliable and fast is the internet service provided by e-vergent?
Customers report fast, stable internet with improved speeds compared to previous providers, suitable for streaming and multiple users, especially in rural areas.