We had issues with our garage door and was tired of manually operating it. We reached out to DGD and spoke with Alicia. She was very helpful and friendly. They had availability the same day! That never happens! That afternoon the tech Josh showed up and even sent a text before he came that was awesome. Josh was very good and fixed the problem. He also “tuned up” the whole door with recommendations on what we need to do in the future. It was a great experience and we highly recommended them for your garage door needs.
About DGD
DGD (Duke’s Garage Doors) has been Florida’s trusted garage door provider since 2002, earning recognition as one of the IDA Top 20 Garage Door Dealers in the nation. With a commitment to value, excellence, loyalty, and connection, we proudly serve over 20 counties across Florida, delivering top-tier garage door installation, repair, and maintenance services. Our expert team specializes in high-quality residential garage doors and screens, offering premium products, unmatched service, and long-lasting solutions tailored to our customers' needs. Whether you need a new installation, emergency repair, or routine maintenance, DGD is your go-to choice for superior craftsmanship and customer satisfaction. Experience the DGD difference today – where excellence meets reliability!
Customer reviews
Showing 401–450 of 4,608 published reviews.
Nico B. was great..explained everything multiple times and made it easier for me to comprehend what the issue was and why. He is clearly very passionate about his job and has been doing it for a while. Good to see a company taking care of its employees and knowing who to invest time in to build a good business. The one thing that I would say is I was given a window of 12-3pm and at 2:45pm I had to call the office and ask where the tech was. She did reach out after finding out that he would be there no later than 3:30 but I shouldnt have to be calling to find things out. Being proactive would have been awesome. Isnt hard to have the receptionist call and say he is still on a job and is running late. Just some timely updates would make this business be better than it is doing already. Another minor thing that would be nice after spending the money I spent is having a way to clean up the grease stains left on the ceiling. You can see it in the picture included that I didnt notice till taking the picture just now. Minor nitpick and he did try his best plus its something I noticed after the fact. All that to say I would still highly recommend this business and the missing star is not reflective on the technician and his performance at all. New garage door is quite as a mouse.
Remote opener fried (thank you FL heat) DGD got me moving again. fast
Appointment was scheduled today and technician came out to do a maintenance. John was very professional, patient and of course informative. Highly recommend. Thanks John.
Very informative, professional and friendly tech.
He was very good
Company provides same day service. They came out late in the evening. The technician was very knowledgeable and friendly. Diagnosed the issue and got it fixed.
The service was beyond phenomenal!!! They quickly came in, accessed what was wrong, and resolved the issue, all within 30 minutes. Other companies tried to up-sale and convince me that I needed an entire new garage door. I will forever recommend Dukes.
Excellent service , super nice technician well supplied , had all the parts. Prompt response problem fixed within 2 hours of call wish I could give 6 stars!!
I called and made an appointment for a technician to come to my house, and the appointment was made in relatively short period of time and the technician who came was very knowledgeable, polite and took care of my problem and I feel the prices that I was charged was appropriate
Great work best ln town
Great experience! I was pleasantly surprised that I was able to get a technician out same-day. Bryan was an expert, thorough, pointed out the exact fix I needed and was able to service both my garage doors at a great price. The other guys wanted a service fee just to come out; DGD offers the visit for free. Garage doors are working again as designed. I would recommend them in a heartbeat.
Technician Bryan was early to the scheduled appointment. He was very courteous and he was very professional. Outstanding work on my garage door motor replacement.
Salesman and technician were both professional and courteous. Highly recommend.
Michael came out to do yearly maintenance check. He was very courteous and professional. He explained what he did as far as maintenance on the door and what he checked to make sure the door was working properly. I was extremely happy with his work and highly recommend for annual maintenance servicing.
Chris Y was great! Reasonable estimate and quick to complete the upgrades and installation.
DGD did an outstanding job! The gentlemen that came to perform a repair were very professional and courteous. They explained everything and provided quotes. They were hired right on the spot to conduct the repairs and completed the work efficiently.
Service went well, all my questions were answered and explained.
Duke's was absolutely tpo-notch. Great work, honest tech, no bait-and-switch. Thanks!!!
used them in Trinity. The Tech guy was great.
Bryan and Veronica were the best!! My door spring malfunctioned and they arranged to have it replaced in under two hours.
Technician arrived as scheduled. He was polite and informative. Performed service efficient.
The whole process was fantastic: From calling to schedule a estimate to the installation. Team Member MATT RIVERA was excellent. He answer all my questions I had and recommended choices that would help me make a decision. Matthew`s is very into his work when installing and in explaining things. ☆☆☆☆☆ Please make sure he is appreciated working at DUKE`S. AGAIN ☆☆☆☆☆
We called about a noisy garage door and were able to get service on the same day. The tech was a little late for the appointment but came out and worked on the issue and was able to quiet the door with new rollers and some garage door grease
Very satisfied with the service technician.
Jimmy your technician was very professional and explained completely the operation of the new door openers
Chris was a fabulous technician.
I am very pleased with the work Nico did. He was very professional and explained everything very well. I would definitely do business with this company again. Thank You
Jimmy Khalil did a wonderful job by determining the prescription for my garage door to get it working well again. He is a good listener and very knowledgeable. I am grateful to Dukes Garage Doors for the timely service. Thank you !
From the original sales quote rep to the guys that came out to install and to the communication with the office. Top notch. Process was quick and professional.
The Serviceman was on time and performed the service to my satisfaction.
John and Donny did a great job
Great job.
Great service and great door foot products
Friendly and reliable customer service and I got an appointment within a few hours. Good technician
Ready, professional, courteous, and knowledgeable technician
Appointment was scheduled same day as called in to office. Was so happy to hear the service man was gonna be the one who has been out here before. Bryan is very knowledgeable of his job and does excellent work. DGD Should be very proud of him.
Installer, Dante, was not only on time, but went above and beyond to be accommodating to myself as well as the foreman with the other company working at the same time. The foreman made a point of calling me to tell me how polite and courteous Dante was and his company should be proud to have him representing them. Thanks for a job well done!!
Moises Gutierrez was amazing. Very professional and honest. Came to our home in Sanford and took care of the problem in minutes. Very happy with the experience.
Arron did a great job and very educational
George was very professional and did an excellent job
Nico was great! Our issue was resolved quickly and correctly. Great service and great people! Highly recommend!
Frequently asked questions
How does DGD handle communication and scheduling for service appointments?
DGD provides timely communication including appointment scheduling, technician arrival updates, and same-day or weekend service options to accommodate customer needs.
What can I expect from DGD technicians during a service visit?
Technicians arrive on time, are professional and courteous, explain the work and options clearly, perform thorough diagnostics, and complete work efficiently while maintaining a clean work area.
Does DGD offer maintenance and repair services for garage doors and openers?
Yes, DGD provides maintenance checks, repairs, replacements, and installations for garage doors and openers, addressing issues such as noisy doors, broken springs, opener malfunctions, and system upgrades.