Office personnel and customer service could use a great amount of improvement. Don’t expect rapids responses from them. However, if Douglas Phillips is your Service Technician, you are in for a real treat! Wonderful gentleman with a very professional attitude. He is very thorough and answers all questions promptly and honestly!!!
About DGD
DGD (Duke’s Garage Doors) has been Florida’s trusted garage door provider since 2002, earning recognition as one of the IDA Top 20 Garage Door Dealers in the nation. With a commitment to value, excellence, loyalty, and connection, we proudly serve over 20 counties across Florida, delivering top-tier garage door installation, repair, and maintenance services. Our expert team specializes in high-quality residential garage doors and screens, offering premium products, unmatched service, and long-lasting solutions tailored to our customers' needs. Whether you need a new installation, emergency repair, or routine maintenance, DGD is your go-to choice for superior craftsmanship and customer satisfaction. Experience the DGD difference today – where excellence meets reliability!
Customer reviews
Showing 1901–1950 of 4,608 published reviews.
Recently, I had to have my garage door sensors replaced after our garage flooded with salty seawater from a hurricane. Two and half years ago, DGD installed a new garage door opener and supporting spring system. As a previous customer, they worked with me on the door sensor replacement cost and included a tune-up at a very reasonable price. The technician was very knowledgeable and professional. Very satisfied.
John H. was very professional and explained everything to me.
DGD continues to be a very reliable resource for me. The original installation was very reasonably priced compared to other companies and provided additional security for my home during the recent hurricane. A minor issue that resulted from my storing all lanai and pool furniture/equipment resulted in causing the door to malfunction. Not knowing how to correct myself, i called DGD. They were able to schedule a service visit in a reasonable amount of time and stayed in touch with me so that i knew exactly when the tech was going to arrive. The tech was able to tell me immediately what caused the problem and show me how i could avoid making the same mistake again. He offered me several levels of additional service to choose from, made sure everything was properly operational, and left me with a perfectly functioning garage door.
The repairman was courteous and went straight to work. He knew what he needed to do to make the repair. He had all the necessary parts and tools needed to fix the door. Your company should be proud to have Douglas Phillips as an employee. He was very professional and efficient.
Douglas Philips did a great job fixing my garage door
Doug was knowledgeable , polite, fast
John H came today to look at my garage door. He provided me with options after inspection and discussing my goals. He was knowledgeable and offered his suggestions. He even consulted with the office quickly to see if anyone had other ideas. When the time comes I will call DGD for my new door! Thank you John
Tyrone C. Was excellent!! Arrived on time, he was professional and knowledgeable. I would highly recommend Tyrone and DGD.
As always had great experience. Tyrone called to let us know when he would arrive. Upon arrival, explained how he would check out the door and equipment under warrenty. After completion he provided us with what was found.
Douglas did an awesome job on repairing my garage door! Very fast and very professional!
Tyrone was punctual, professional and very upbeat about his job. He did a very thorough inspection and lubrication of all garage door parts. DGD has a great ambassador!
Your team member Douglas Phillips was my technician he was very thorough patient explained everything pointed out anything I needed to see only recommended what we needed to do was very thorough and I felt very confident in his work he is a high recommended asset to your company and I'm very pleased with his work ethic I am very happy with this company thank you and have a good day
Raymond was thorough, informative and efficient. He diagnosed several problems with our garage door and opener and gave us multiple solutions to fix the issues. We will be calling DGD again for our maintenance.
I wasn't able to open my garage door due to a broken spring & cable. I called DGD at 8:30am & they sent Brandon C out by 12:00 and he was able to replace the cable & springs. He was extremely knowledgeable & courteous. I wouldn't hesitate using your company again.
Mina was polite and went over and above to get my garage doors to work smoothly. He couldn’t have done a better job. What an asset to DGD.
Very happy with your service.
Great service, professional, affordable, quick service, great communication. I highly recommend DGD for all your garage door needs. We had both openers replaced, the cable on one of our doors repaired, and the rollers replaced. The garage doors open so quietly now! 🤘🏼😎
Technician Tyrone C. was very professional, pleasant and efficient.
Very friendly technician, well trained in installation, explained several different options
Josh was very professional and the office did a good job of communicating to me when he would arrive.
⭐⭐⭐⭐⭐ I had an excellent experience with DGD for my garage door repair! From start to finish, they were incredibly professional, responsive, and efficient. Mina Yousef, the technician, was outstanding. He arrived on time, diagnosed the issue quickly, was honest about what needed to be taken care of immediately, and explained everything in a clear and friendly way. He was knowledgeable and worked efficiently to fix the problem, even going the extra mile to ensure everything was in working condition. My garage door now works smoothly and quietly, and the whole process was stress-free. Highly recommend DGD and Mina if you’re looking for reliable, top-quality service! Thank you, DGD!
Tyrone C. was efficient and polite. Thanks DGD.
Well done
Always reliable, friendly, and effective. And very responsive after the back-to-back hurricanes. Thank you!
Great job!!!
Our tech, Brakki, was very efficient and super friendly! Had the garage door running again in no time, and it is so much quieter now. Thanks!
Tyrone was prompt, professional and informative. We will continue using their services.
Tyrone C with DGD was amazing! He showed up on time, was very professional and super friendly! I highly recommend this company for your garage for needs.
My technician Anthony gave me a 45 minute alert prior to arriving, was very professional and helpful in giving me all my options available for repair or replacement. I found the pricing reasonable. I will recommend DGD garage doors to family and friends.
Douglas came out and knocked my garage doors gremlins in no time. 5 outta 5. A master of his craft
Doug was very helpful and professional!
Great repair but very expensive!
Tyrone C. was prompt and very efficient. Did our annual maintenance and inspection. Highly recommend him.
Their technician Raymond is fast friendly and efficient. Showed up at the appointment on time and made the repairs immediately. Awesome job and company!!
Douglas P. of DGD garage doors Did a great job on fixing my broken garage door he was on time and worked swiftly and neatly. If someone would ask me for recommendation i’ll definitely 100% would recommend them and if possible request for Douglas he’s a good guy and respectful with a good technical skills and knowledge on explaining evrything
Prompt and experienced tech, top notch service.
Tyrone C was extremely professional and helpful. He did a thorough inspection and provided great advice. Overall, a 10 out of 10 experience. Thanks Tyrone!
very happy with the service. They know what they are doing.
Matt was pleasant and professional ! Thoroughly explained the work completed and with a demo. An asset to your company!
Arrived on time, accomplished visit purpose, and performed maintenance check after installing rubber seal to bottom of door. Installer offered me an annual service contract which I had to decline at this time.
John H. Was professional and explained everything clearly I would highly recommend him and I was request him next time
Raymond Harmon was great to work with. He was friendly, professional, and identified and fixed the problem quickly.
Tyrone C was very professional and full of knowledge. I was glad he was the guy that came to service my garage door. I wish that other trades people were as knowledgeable about their field.
Trevor was GREAT! Professional and a great explainer!
Great Company who honored their word
Service was excellent. But what makes the service experience better is Tech John. DGD you need to keep this Rep he is an asset to your Company.
Frequently asked questions
How does DGD handle communication and scheduling for service appointments?
DGD provides timely communication including appointment scheduling, technician arrival updates, and same-day or weekend service options to accommodate customer needs.
What can I expect from DGD technicians during a service visit?
Technicians arrive on time, are professional and courteous, explain the work and options clearly, perform thorough diagnostics, and complete work efficiently while maintaining a clean work area.
Does DGD offer maintenance and repair services for garage doors and openers?
Yes, DGD provides maintenance checks, repairs, replacements, and installations for garage doors and openers, addressing issues such as noisy doors, broken springs, opener malfunctions, and system upgrades.